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    Fix Auto Lancaster

    4.4 (48 reviews)
    Closed Closed

    Services - Fix Auto Lancaster

    Bumper repair

    Auto frame testing

    Auto mirror repair

    5 More Services

    Auto mirror replacement

    Auto steering and suspension repair

    Rear-end damage

    Auto window repair

    Auto window replacement

    Fix Auto Lancaster Photos

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    Recommended Reviews - Fix Auto Lancaster

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    Adrian F.

    These guys are a hidden gem. It's rainy season and the bottom plate of my Tesla was ripped off by mud and they were able to get me in quickly and get my car repaired asap! Definitely stop by for any auto body needs. They are a shop that cares about their clients I would recommend them to anyone

    2016 Dodge Challenger Hellcat.
    Lawrence B.

    Andrew at Fix Auto (used to be Westside Auto Body) is a Stand Up and Honest guy and easy to work with. 4 years after doing quite a bit of collision repair and painting on my 2016 Dodge Challenger Hellcat. I had a bit of clear coat peel on the plastic bumpers.He immediately stood behind his work which has a lifetime warranty and went above and beyond with sanding, painting and clear coating front and rear bumpers with no charges at all. They matched them perfectly and and the car looks amazing again. Highly recommended! Lawrence Barker

    Receipt inside vehicle.
    Lourdes R.

    My experience with Fix Auto has been very unpleasant, to say the least. I had very high hopes and faith that this body shop would repair my car in an efficient manner but repair took over a month, and my pick up day continued to be pushed back past the provided 12 day repair time. As my pick up day approached, I would call the office for updates and would not receive clear answers on the status my vehicle. The receptionists at the front desk appear to not know what is going on. I received a text to inform me my vehicle was ready for pick up, and when I called to confirm they did not give me a clear answer. I proceeded to call an hour before closing time for an update and they couldn't confirm or deny whether my vehicle was ready. I then receive a voicemail after their closing hours to provide me with an update. I had to reach out consistently and continually ask for updates because Fix Auto would not do so. Once I received my vehicle, I found a receipt for Jack in the Box, during the time my vehicle was getting "fixed." I do not appreciate having my car used for joy rides or as convenience for someone else to grab food during their lunch break. Not to mention, my gas tank was on empty when I received it. Who knows how many times my car was used for "lunch breaks," but it is unacceptable. This company needs to do better. I'm very unhappy with the lack of communication and honesty.

    My car was in the sand storm we had February 15th, 2023. I was happy and felt very assured with Stephen and the rest of the team at Fix it Auto in Lancaster. it was a very large.job to do and they were so kind and kept me up to date and informed every step of the way. it took over a month to get everything due to the amount of damage done to my entire vehicle, well all but the rear tailgate. thank you Stephen and team.

    Tesla after repairs. Looking brand new again!
    Jorge D.

    Amazing! If you're looking to get your vehicle repaired without having to deal with any back and forth or worry about quality please go here. The team was super professional and attentive. My car looked amazing when the repairs were complete. Good as new. They kept me informed throughout the entire process and were very quick in completing the required work. Five stars for these guys!

    Repaired
    Ian T.

    I was referred to this company through my insurance after a car backed into me at the av mall causing damage to both passenger side doors. I was a bit wary of the location but upon entry to the office it was clean and updated. The staff greeted me immediately, went out with me to look at my car and answered all my questions. They even contacted Enterprise rental to shuttle me to p/u my rental car. Throughout the repair process I received text updates keeping me in the loop on the progress of my repairs and the estimated completion date. My repair finished a few days ahead of time and I was able to leave my rental with them when I picked up my car. I didn't compare quotes with another company as the cost was covered, so I can't speak to how competitive their pricing is, but the amount seemed reasonable for the required work. Also, they seem genuinely straightforward and trustworthy. Now I'm back to driving excitement in my Nissan Altima !

    Before
    Delmy Q.

    Came in under recommendation from Geico Military and Fix Auto did not disappoint! My car looks amazing. My parked car was hit by a car going in reverse. The pictures say it all! They match the paint perfectly! They gave me status updates every step of the way and finished waaay before the scheduled date, they even detailed my car as well! Service was phenomenal and employees are amazing!

    Before

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    9 years ago

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    5 years ago

    Did really good on my car nice people. Washed my car for me which was nice of them thank you

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    8 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Page 2 of 2

    Ask the Community - Fix Auto Lancaster

    Review Highlights - Fix Auto Lancaster

    Andrew at Fix Auto (used to be Westside Auto Body) is a Stand Up and Honest guy and easy to work with.

    Mentioned in 9 reviews

    Read more highlights

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    Westside Body and Paint - Extremely rude unprofessional employee

    Westside Body and Paint

    (191 reviews)

    If I could give this shop 0 stars, I would. Our vehicle has…read morebeen in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!!

    Came in for a quote regarding some light dents and paint transference. Upon inspection manipulation…read moretactics were involved by utilizing sounds as if the damage was particularly bad, and even told that it was bad. I informed the individual that I wasn't sure if I wanted the work done because I truly didn't care enough, (I'll be trading this car in, and the milage is over 100000). I also informed them I didnt care about any paint chips as most of the paint was simply paint transference from the hit. The quote I recieved was $4200. For light dent removal. I have had my entire front door, headlight, side mirror and front panels completely destroyed in the past and was quoted literally in 5k and had it all replaced and looking brand new. The quote I recieved here was absolutely outrageous. Don't get me wrong, I'm sure they probably do great work as there are many positive reviews, if your insurance is fronting the bill or if you don't have to worry financially as much. If you're someone who prefers to budget more and recieve high quality work, this is probably not the place for you. I have attached photos of before the quote and after when I buffed out the paint transference myself with hand sanitizer and my fingernails. Wishing you the best.

    Fix Auto Lancaster - bodyshops - Updated May 2026

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