If you want to pay thousands of dollars for messed up plumbing, this is the place to call.

Had a plumber out who did good work and sold me on their 'membership program' that includes annual; furnace, A/C, plumbing and electrical tuneups. Called to schedule the HVAC tuneup, when the appointment day arrived, no show, called, got a hinky explanation but bottom line, best they could do was reschedule, 3 weeks out. After learning my lesson on the first missed appointment, I called to make sure I was on the schedule 3 days prior to the appointment date. It was confirmed. Then the day before the appointment, got a voice mail saying due to a high incidence of emergency calls they would not be able to make it and would call in the coming weeks to reschedule. The membership is only $20/month but save your money and find a company like S&G that actually shows as promised. read more

They canceled on me 3 times then tried to set up another appointment 5 days later. Told them I didn't need this kind of service.

We signed up for the monthly service in December of 2018. We were promised a free furnace cleaning and upkeep of our electrical grid by signing up. We attempted to schedule a furnace cleaning in March but they were too busy and just recently attempted to schedule that plus get some lights put in. They showed up without a ladder to do our chandelier, which was actually a blessing. But we're able to do our sconces without telling us the cost before working. It ended up being $580 for 3 lights. Which seemed insanely high to me plus they told us they were unable to add our monthly charge to the balance because no one was at the office. When we called to cancel and get our free cleaning they told us 1. they didn't have any charges from us (I checked our CC statements and we've been paying monthly) and 2. that they can't schedule cleanings in the summer and if we cancelled our balance would die and we wouldn't get our free cleaning. Despite the outrageous and obscene price markups this company is disorganized and shifty. I do not recommend them. We are still trying to get our money back from the charges they can't find and cancel the services while still receiving the free cleaning we were promised. read more

Jerel came to my house to tune up my furnace and a/c. He was on time, consciensious about my house and very informative about preventive maintenance that I can perform on my own. He seemed to be well trained and knew what he was doing. I will use this company again. I only rated 4 stars as this was their first vist to my home. I will update my rating on the next service call read more

Great service, a/c went out on a very hot week and Nick was able to come out that night on a Friday. Unfortunately with our 20 year old unit we needed a replacement. They were back on Monday to start and complete the install. Great people and quality work. Give them a call! read more

Do not call this company. They charge you for parts you do not need just to reach their revenue goal. Management is a joke. They do not care about the health of employees. The manager is not professional at all. 1/10. read more

I had scheduled the a/c maintenance as advertised by T. Martino back in May. They were 2-3 weeks out. Then I was bumped another month as my appointment date was nearing (maintenance was not as important as replacement - ok I understand). My July 6 appointment day came and went. No call/no show. Very disappointing. I had them perform main drain cleaning in May which went well. read more

*WARNING - A very clever SCAM - get a second opinion!!!* Our AC broke and we called Fix-it 24/7. They won us over with their charming, professional, courteous manner as they delivered the bad news that our entire AC system was broken and would cost $10,000 to fix. They started to put some pressure on us to sign a contract immediately, at which point we hesitated and said we'd like a second opinion before moving forward with such major work. We called a second company, where the owner came out and told us the real problem was that a simple part was broken. He said it was one of the most common parts to break on AC systems, something that any professional should have caught, and very easy to fix. The replacement part cost $20 at Home Depot, and our AC was working again an hour later. If Fix-it 24/7 tells you that you need a whole new system, PLEASE do yourself a favor and get a second opinion! read more

I wish three is option to provide ZERO rating. This company is a SCAM, stay away. They use all sales techniques and convince to pay double amount for exactly same work. Do you your homework and avoid even calling them. read more

My wife contacted Fix It 24-7 to deal with a sewer issue. They came out with a camera to check the line. We were told 5 feet of an old cast iron pipe was corroded and needed to be replaced. They did this. They told my wife the line looked good. My wife asked if the line into the house was good and they said yes. They charged us a total of about $10,000.00 Two months later, I had a back up occur in my basement again. Tried to get them to come out. We called at 8:00 a.m. in the morning. Other calls were made and we kept getting a different person taking messages for their company. Finally, I called and was terse with them. Someone named Kevin called and said we would be placed on stand-by. Finally, at 7:30 that evening after I tried to call the number and got nobody. Some lady calls my wife back directly after my call and stated the technician could come out at midnight. The excuses ranged from the fact we were dealing with a shortage of technicians from Covid 19 and I could buy this but other excuses were offered to my wife. The lady said she couldn't guarantee a time due to the possibility of other emergencies coming up and she wasn't sure what other calls would come in. My wife told her we had to be up for work the next morning. I had already rented a hotel room nearby so we could shower and use a bathroom. My wife who was upset told her she would have to call someone else. I previously told her I was ready to break their so called "warranty" and call another company. The funny part of this was we had an alleged warranty. Warranties don't work for jobs where lack of attention to detail or outright dishonesty have occurred. This was the case here. You have to be spending money to get their attention. I complained to the Better Business Bureau the same day that Applewood Plumbing was here. The manager of Fix It 24/7 called my wife about the time Applewood was in my house. He wanted to make it "right." Of course, he told my wife he would cover the work they did not the things they "missed." Apparently, he missed the part of trade school where you have to be thorough when you run a camera. Honesty must not be part of the curriculum either. The owner of 24/7 came out two months ago and ran the camera through the sewer line. My wife recalled asking him specifically if the line inside of the house was ok and he said yes. Applewood ran the camera through my sewer line into the house two months later. What we saw was drastically different from what the people with Fix It 24/7 blindly observed. I was able to see about 20 feet of my sewer line completely rotted. It was an old cast iron pipe that was in the ground since the house was built in 1980. The technician from Applewood made the comment he didn't believe the damage to the pipe in the house could have happened in only 2 months. I agree with his assessment. You would have to be totally blind or outright dishonest if you couldn't see the condition of the sewer line in my house. I was given a recording of the camera footage of my sewer line on a flash drive. Applewood allowed the wife and I to see the camera in "live time" move through the sewer line from the area outside of my house where Fix It 24/7 did their repair and the area at my sidewalk where tree roots where as well. I also observed where the sewer line in my house was absolutely rotted. Fix It 24/7 sent two guys out a couple of days after the repair outside to do some follow up and finish cleaning out the line. One of the two young men told my wife he didn't experience any issues when they ran their equipment through our line. They didn't pull up the toilet to do the clean out which I thought was a standard when doing a clean up. The Fix It 24/7 guys went through my clean out next to the toilet. They never ran the camera again from what I know. I guess if you don't want to do extra work or examine a sewer line closely then the job is done. Not the case here. When Applewood did their first work, they saw tree roots out by the sidewalk area where the city sewer joined my line. They cleaned them out. I find it odd that 24/7 said the outside line was clear when they obviously didn't go out far enough to encounter the tree roots that were present. Needless to say, after all was said and done. Applewood quoted me $17,000.00 to do the work for the 20 feet of pipe inside of my house. This makes this repair just for the pipe to be about $27,000.00. 10,000.00 for the alleged work Fix It 24/7 did and the $17,000.00 for actual work Applewood will do. To summarize, don't do business with 24/7 because of integrity, lack of attention to detail, price, and good business practices. They won't make it "right" unless you are actually spending money. They won't find time to cover warranty work unless you say bad things about them to the Better Business Bureau and they will call you in a hurry when they smell another opportunity for more money. read more

I had a leaking valve which provided water to my Evap Cooler in the summer. I asked the Evap manufacturer to come fix it since they installed but, was told this was a Plumbing issue and they don't do plumbing. So, with Tom M.'s recommendation and on line I decided to call Fix it 24/7 for help. The first gentleman told me they don't work on evap coolers and I explained I didn't need anyone to work on my Evap cooler, I needed a plumbing valve fixed. So he scheduled an appointment for three days later in the morning (8-12) When the plumber didn't show I call again, to ask when they would be arriving. I was told my appointment was actually for 1-5pm. I said ok but, wasn't very happy about this. Then the scheduler says wait this is for an evap cooler, we don't work on them so I am sorry we can't come out. I again tried to explain this wasn't for an evap cooler repair it was for a plumbing valve leak. She asked me to wait and then a her supervisor came on to explain again to me that they don't work on evap coolers, again I had to explain I didn't want anyone to touch my evap cooler, I had a plumbing valve leak. She said please hold and came back on saying that the Master Plumber she just spoke with told her that they can't work on that as it is attached to an evap cooler. Once more i explained that this wasn't actually attached to the evap cooler and I didn't need help with the evap cooler, I have a water valve leaking that needs repair or replacement with something else. Finally she said they can't come out because they can't help me. She suggested I contact the company that installed the evap cooler. I explained again that I had already had this discussion twice with Sears and was told they covered maintenance on the evap unit I purchased from them but, this was plumbing and I needed to call a plumber. The supervisor then said I am sorry again we can't work on this. I asked who she might suggest since the Evap cooler company won't work on it and FixIt 24/7 plumbing won't work on it who did she suggest I contact? She put me on hold again and said she would have a manager call me back within 24 hours to discuss. I said ok, hung up and then contacted a competitor from Dave Logan's list who not only came out the same day but, inspected it and suggested a better solution that just fixing the existing valve and put it it in about 90 minutes from the time I hung up with Fix It 24/7. I did receive a call back from the Manager at Fix It 24/7 this morning who kept asking me what she could do to make this "right" for me. After explaining this long diatribe to her I said nothing but, she better train her people because she already lost me as a customer and anyone of my friends and family as well. Disgusting really. I already had agreed to pay their "trip charge", so all they would have had to do is come out and look at it to see they could have done exactly what their competitor did and make some more money. Tom you are getting old I guess. Really poor, really poor. Did I mention I am disabled? Regardless they shouldn't treat anyone this way. read more

Beware when dealing with this company. They wanted to charge us $850 to replace a part on our furnace. I found the part for $120 online and did it myself; 25 min job. On top of that, they wanted to replace another part for an additional ~$700 - a part that isn't even broken. Found that part for $150 online and will be doing it myself when needed. I can understand that the company needs to make money, but the markup on parts/labor is ludicrous. Also - when asked how much the parts cost, the tech replied "We don't sell parts." If you want a dishonest company with inflated markups, this is the company for you. read more

This company is a rip-off. I called them to service my air condition. Once they got their foot in the door they started pushing a service plan. After they dismantled the air conditioner and hosed down the filter, they tried to convince me to replace an 8 to 10 year old system. The two young men were very nice and courteous. I am sure they were doing what they have been trained to do, which is replace not fix. I give this company a 0. read more

Called after hours with no heat. They took down my information and said they would have someone get back to me to schedule a time to come out. They never called back. They should change the name to Fix-it Never. They are definitely not available 24/7. I still haven't received a call. Clearly not reliable. I don't recommend them - especially if you have any emergency. Highly disappointing. read more

STAY AWAY, 5 times the cost of normal plumbers. They also stick you with a trip charge for 139 for doing absolutely nothing. Quoted 559.00 for sewer line stake. Then made me pay 139 dollars to get the quote. read more

*AVOID THIS PLACE!! * Our air conditioner stopped working while we were away over the weekend and we arrived to a 92 degree home. We called for service and waited over five hours and never received a return call. Their answering service is unprofessional and insulted me when I called back after waiting two hours. We called a competitor, NOW heating & AC who responded immediately, was at our door in less than 20 minutes, and had our AC functioning within an hour. read more

I am a Club member, and scheduled the AC tune-up. The tech said my blower fan was dusty, and he could clean it for $298. he said it can cause the blower to fail(which is true). however, cleaning the fan is part of a standard tuneup. read more

The tech was very polite, but they charge way too much for any parts that need replaced. I had two capacitors replaced on my air conditioning fan and furnace fan when they came out to do just an annual checkup. I was charged about $300-350 for each capacitor, which at the time I thought was too much, but he said the parts were the best I could get. When he left I looked up the exact parts online and the most expensive I could find were $40-70 per capacitor. By the time he left I had an $850 bill. $200 for the service call and and $650 for parts and taxes. Ridiculous!! You're at their mercy since they are already there and you need the part and you've already paid for the service call. I think the service is ok, but they take advantage of customers on parts, and possibly fixing and charging for items not really needed. An expensive company to do business with. I think I should only have been charged around $450 or less. They even make you sign additional paperwork before replacing parts that you approve the price so you can't go back later to try to get some money back on what I believed to be overcharging. read more

Great service, friendly, quick and reliable. I had a bathtub faucet that was leaking bad. He showed up and didn't have the part, but came back the next day and was super quick, and fixed a couple of other small leaks I was having for free. They work late hours so I didn't have to take off work early or rearrange plans for him to stop by. Overall good experience, would definitely use them again. read more

Beware, they will take you to the cleaners, with their used car salesman tactics! Convinced my wife and I that we needed a whole new furnace/Ac replacement! I knew it was time for the outdoor AC unit to be replaced but didnt think the furnace needed to be the salesman somehow convinced me otherwise(maybe it was the coronas I'd been enjoying) I really should have known better! So I end up after all the yada,yada,yada signing on the line of regret! They got the thing installed the next day in a hurry so we didnt have time to realize what we had done! The install team of Chunn and Romero were very good they did a nice clean job and explained things very clearly! The amount we paid is what makes me embarrassed I do know it was way more then it should be! Hope you guys can sleep at night because I sure can't! I hope this keeps this from happening to anyone else be careful and do your research before signing that line!!! Why can't companies do honest work at an honest rate! I blame myself for not being more educated on the costs of this major project! read more

Called and set up an appointment to have a technician come out to provide an estimate to have my furnace and air conditioning system replaced. A specific date and time was set. It's been two days since then and nobody has showed up and I received no phone call, text or e-mail. read more

Louis came to my house this morning as my water heater was having issues with keeping the water hot. When I called I was given a window of 8-10 in the morning, and he arrived at about 8:30. Louis was very knowledgable with water heaters. He was able to quickly diagnose the problem, which was a very simple repair. He gave me options of what different repairs and such would cost. He stayed to make sure the simple repair fixed the issue. This was a great experience and I highly recommend the company and Louis. read more

I've been a member now for over a year at almost $30/mo. Each time they've come out no matter how small the job it ends up costing me over $300. They came out for routine servicing of my A/C unit that was working fine and said it AND my furnaces needed to be replaced immediately. Some other sales guy showed up and gave me a bargain deal for replacing both A/C and furnaces for $22,000 but only if I did it that day. Every time they come out for routine service inspections they seem to find new problems including most recently for the less than 1 year old A/C units! They are very high pressure and will tell you that something is wrong almost every time they're at your house and it always will cost a minimum of $400. My neighbor who referred me to this company has also stopped using them for the same reasons because both of us stopped trusting them and felt we were being scammed and/or pressured. Find another company that you can trust will have your best interest in mind and not just looking to put more money in their pocket. Don't fall for the old "I'll call my manager to see if he can give you a better price" because they will probably give you a lower price which is still probably much higher than other companies. So disappointed! read more

This company is sucks. They gave me a time window of 1pm to 5pm. I called them at 4:40 to find out the status. They called back at 4:40 saying they weren't going to make it. No apology or nothing. They dont add up to all their great reviews. read more

0 Stars- Do not use...they are a big rip off!! Charged 1K for a part that took 5 mins to install and literally cost $95. Right after so called $1k service they said a new 10K furnace is needed What a scam this company is. We asked them to remove the part and get out. We installed the part in 5 mins for $95 dollars. Check out the Better business bureau reports. read more

My sister and I own a condo, and we had the AC quit on us last week on a 90 degree day. After calling 2 other companies, both of whom said they wouldn't be able to send over a tech for 3 days, we called Fix-It , and they sent technician Jerel over in just a few hours. He was very knowledgeable and friendly, and also a fantastic sport about the fact that in order to access our unit, he had to walk up 3 flights of stairs, then get on a ladder and lift himself through a tiny trapdoor (he had to do this several times, and it looked insanely difficult to me). Our unit was 30 years old (yikes), and we'd known we would probably have to replace it soon. Jerel confirmed that it was in bad shape (and even took a video of the unit to show us what it looked like, since we weren't able to get up on the roof ourselves), and then helped us set up an appointment for the following day to speak with his supervisor, who could give us information on replacement options/pricing. The next day we met with Ben, who was really great--he answered all of our questions (we had quite a few), and I never felt like he was trying to up-sell us or get us to spend money unnecessarily. We wanted to get the replacement done as quickly as possible (as it was supposed to be 90+ degrees for the next several days), and Ben was able to get us an appointment for the next day. Again, we had a great experience with the two techs who came over--King and Nick--who really had their work cut out for them (and who worked for more than 5 hours--and didn't even take any breaks!--in the crazy heat). I honestly could not be more impressed with everyone we met with, and with the service we received. I'd also like to mention that as someone who can sometimes feel uncomfortable/intimidated in situations where I'm home alone with male technicians, I felt completely comfortable, and Jerel, Ben, King, and Nick were all incredibly polite, friendly, and really put me at ease. I hardly ever write Yelp reviews (and this is by far the longest one I've ever written), but both my sister and I were really, really happy with our experience, and would sincerely recommend Fix-It. read more

A month ago, I posted a review that detailed how angry and frustrated I was with this company I was. I spent three days with no hot water and I was NOT happy about it. After seeing my review, the company owner came to my home and met with me. He was frank and honest, and took complete ownership of what happened. Since then, the owner has worked incredibly hard to make it right. He and his crew have earned my respect. I'll gladly be doing business with them again. read more

Run from them and run fast. After calling them and getting a bid from them, then getting an other bid for 1/2 their bid. Calling them to let them know that they would not be doing the work and paying for the service call ($39.00). They go ahead and charge my credit card for both the service call and for their bid price for a hot water heater, which they did not install or even come back to the house. read more

Jerel is really nice men he work really hard work he doing really good job and good service fix-it 24/7 is really good company

UPDATE!!! I received a follow-up call from the owner. He was very open to my criticism and after reviewing what I had to say, he agreed that there was a problem. His technician was a new employee, who obviously made a mistake. He is going to use this situation for training in order to avoid this kind of issue in the future. He then offered to refund 50% of my bill, which brought the total in line with what that particular job should cost. I accepted his offer. They immediately began the process. I have since received the refund. I really appreciate the follow-up, the willingness to discuss my concerns and to make things right. *********************************************************************************************** I will not be calling on this company to perform work for my company in the future. 1 The name of the company is, "24/7," which implies availability. When I called on a Saturday, I was informed that they don't work weekends. 2 The service worker made an appointment with my tenant for 3:00, but didn't show up until 6:30. This caused an inconvenience to my tenant which was unacceptable. 3 The charges for replacing a garbage disposer were almost $600. When I exclaimed that that was an awful lot for a simple replacement, the plumber complained that he "...had to remove the old one first. (really???) There were some rusty pipes." He also explained that they used a "top of the line" model to replace the old one. I had specifically told the call taker that a comparable quality to what was there was all I wanted. I am not a plumber, but I can remove and replace a garbage disposer in less than an hour. I expect to pay a fair amount for work performed, but I will not be victim to such dishonest pricing in the future. read more

Brian came out to my home when my furnace was not working. It was about 8 pm. He was very professional and courteous. Brian went straight to work with a smile, he diagnosed the problem and had the furnace up and running. I have two toddlers and Brian was a life saver. We all slept great and warm!!! Thank you Brian and Fix-it 24/7. We will recommend them to everyone! Natalie read more

Called and talked to george and he was awsome help in getting my sweetheart s furnace going kudo,s to fix it 24/7

Called last night around 7 for a backed up toilet said someone would call back, still waiting a day later.

I contacted this company to get a quote on services. They seemed nice on the phone when they were assuring me that the quote would happen. However, the technician called me an hour and a half after his scheduled arrival time, saying that he would not drive up Lee Hill Drive in Boulder, which is a plowed road, maintained by the county. I found out later that he never had any intention of driving up that road, but waited until 3:30PM to notify me. 24/7 service is just a lie. Apparently 2PM a day after a snow storm is too much for them. I can't imagine they would be able to follow through in an emergency. read more

I am looking to have central air installed, and just needed a estimate to plan for spring. I called and got a appointment for a technician to come out , the person who made the appt explained to me how long it would take up to 90 minutes to check my ducts etc I had a 3 hour window appt Technician Jared was on time,actually 10 minutes early. i wasn't home , because it wasn't time yet. The technician was pleasant but tried not to show that he was not happy about me not being home. I did arrive on time for my appt He told me told me he was here to fix my furnace. I told him i needed a estimate on central air. He seemed in a hurry, and looked around a little, but he seemed disinterested in helping me. I don't know what his problem was. He didn't help me though. He said he was going to have his supervisor call me, but i won't use them. read more

Our furnace went out the night before but the company that came out was unable to fix the problem and was to return the next afternoon. Fix-It 24/27 offered to come over and give a free second opinion. Fortunately for us they did this since their service technician Nick M. did an excellent diagnosis and successfully fixed our furnace so we now have heat on a below freezing day. I highly recommend Nick and Fix-It 24/7 for others and I will certainly e using them again. This took place in Denver Colorado. read more

I scheduled an appointment 6 days in advance for a plumbing issue. I made arrangements to take half a day off of work for the appointment, The day of the appointment they called and said one of their employees was "doing bad stuff" so they asked if it would be possible to reschedule. I explained that I had already taken off work. The lady said she would call me back and that someone would be at my home by 4:00. She never called back and they never showed up. Very unprofessional read more

Terrible Terrible Company I called the service man came out here to my home because I had a leaking shower in my basement the young man who came out here with name Coleman he didn't even take the drain plate off the shower or put a camera down there all he said to me was I need to tear out the whole shower to repair a cracked pipe which I don't know how he knew there was a crack pipe because he never put a camera down there he took some pictures and forward them to a supervisor he talked on the phone to his supervisor then he wrote up an estimate for $2700 to tear out the whole shower repair the pipe and put the shower back together how does he know I had a crack pipe when he didn't even put a camera down there to see you didn't even take the plate off then I refused to sign the estimate because the estimate says I authorize the work and I did not authorize the work and I told him to get out of my house then I called another company Applewood heating and plumbing sent a service repair man out here he had my shower fixed in less than 20 minutes for $54 dollar do not use 24 seven fix it they will rip you off at Blind. read more

The people are extremely friendly and easy to work with. It's easy to schedule. But the prices are exorbitant and ridiculous. I can easily find companies with the same positive qualities as this company for a fraction of the cost of this company. And, unfortunately, I recently scheduled a tune-up (ONLY because they called and told me I had a $55 credit on my account I knew nothing about) and have left that experience feeling scammed. The Technician was extremely friendly, great guy. However, perhaps a bit of a smooth talker. He almost convinced me to purchase an electronic furnace filter for $1,200. Thank God I had the clarity of mind to check online before signing on the dotted line and found them available for $150. First red flag. He had shown and explained to me that my capacitor failed prematurely and that the erosion and rust around my coils was due to excessive dust on my unit and will cause major failures of the unit if the dust is allowed to continue to build up. Second red flag. It didn't really make sense that dust could cause erosion. So, I took a step back, told him I needed to do my research before I spend that kind of money. He kept pushing and trying to give me all these "deals", but I just frankly didn't have that kind of money he was asking me to fork out at the ready. So, I told him I would get back to him, go ahead and replace the capacitor and finish the tune-up and give me a chance to do my research. I could tell he wasn't very happy with that, but I don't really appreciate the car salesman feel. I need to do my research, plain as that. Don't try to take that away from me, or remove the "deal" you're willing to give to me because I want to be educated in what I'm spending my money on. Little did he know I used to do office work for an HVAC company in another state. I consulted with them, as well as another company here in CO and they both told me the same thing. All the "issues" the Tech was telling me about are completely normal wear and tear on the unit and cannot be fixed by an electronic filter. Electronic filters are mostly used in homes with people with asthma and allergies, not as a means to "protect" your unit. Units get dusty, there's no way to avoid that, they're meant to work in dusty environments. Think of all the units in crawl spaces and on the top of roofs, locations full of dust. Unfortunately, I have to give this company a low review. For their prices and for this experience, which literally left me with a headache and completely stressed out. read more