Michael from WindowPAC and his team are great. I have a very old home with windows on pulleys. No one wants to work on windows like mine because it is easier to sell people new windows for 20k. After a relentless search Michael helped me find the proper pulley mechanisms and we ordered. Hardest part of the process is coordinating schedules, but with patience you will be rewarded. The team got all of my windows working like new, in time for spring fresh air, and at a fraction of the costs the new windows resale stores had quoted. Great work here! read more

Great service highly recomienda installer and hesperia woked hard and steady cleann. Up was awsome.when your Windows get foggey call apex Windows works sh read more

We had some hiccups in the beginning, but Mike turned out to be great and I would definitely hire him again. I had a window in my attic bathroom that cranked outward but did not crank back inward. Mike provided a very quick quote via Yelp and we scheduled for the following Monday. That Monday, Mike had some scheduling challenges and needed to reschedule. So we planned for the following morning. When I reached out the following morning, Mike explained that his worker refused to go to the area where my two flat was located due to recent crime reports in the news. I explained to Mike that it is an emergency because I have an upcoming inspection and they specifically pointed out the window. Mike understood and promised to personally fix the window after his job. He was able to quickly fix it and even sent me a video of the working window. read more

Straight forward and reasonable! Would hire again Fast , good communicator. Easy to work with. read more

They replaced a window in my building and the next morning the same glass is cracked In half , I contacted the business owner to let them know the building was unoccupied after their glass install and he said he would come back and Replace the glass . He never came back and I've been texting / calling him for the past two+ years and he will not respond or return to fix the glass . read more

Fix My Home Window by Window PAC - Windows Installation Near Me - Morton Grove, Illinois

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Window PAC company offers an excellent service with window repairs . They have extensive knowlwdge about windows and pay great attention to details. All work was completed professionally and on time. Excellent customer service and easy to communicate with . I highly recommend their services! read more

Contacted Michael based on all the great reviews. Michael was responsive and helpful via text and phone calls. He came out and measured the windows to repair. He was prompt and professional. I was to receive a quote to approve for them to order the glass and schedule repairs. I can no longer get a hold of Michael. It was a week ago he measured the windows. Now I need to go back to finding another provider because I have no idea where we stand. 1 star because we were never able to complete the work. read more

We found our experience with Window Pac to be top notch from order placement to installation. There were no disappointments regarding scheduling or quality of work. The installers were timely, courteous, and neat. Most importantly, the product was well installed with great attention to details! We couldn't be more happy with our choice and will recommend to all of our neighbors! read more

Window PAC is a great company! Very knowledgeable about all things windows, even for my old building. Michael was quick to respond to my messages and came out to inspect my windows relatively quickly. Very reasonably priced and the team came out quickly to install new weatherstripping and caulk all of my windows. I'll be sure to come back to Michael and Window PAC for my window needs! read more

Terrific job by Michael and the crew. Nice attention to detail and understood the whole scope of the project. I would recommend Windows PAC! MR read more

This team installed high quality, locally manufactured windows in our apartment at an impressively low price. The whole apartment looks so much better! Scheduling was a bit tricky but well worth it for the value we got. Definitely recommended. read more

I am very impressed with the work done by WINDOW PAC Glass Company from Chicago; installed 3 sound proof windows and and 4 regular windows; very well spoken and take pride in his work. The guys that did the installation was very thorough with the installation, clean and professional. They made sure, we checked the windows before leaving and asked if everything looks good. Thank You Michal! Andrew read more

We had a few windows with broken seals and a bad crank out handle so I called out another company that advertises in home mailers. Terrible experience! I started researching here on Yelp by reviews. This is where I came across Window PAC. The owner Michael was quick to return my call and was out looking at our windows within a couple days. (I was very grateful to see he wore a mask unlike the other company. ). My glass replacements were installed a few weeks later by his crew. Michael was also here making sure all was going right. I'm so glad I found this company and would definitely use them again! read more

I would HIGHLY recommend Window PAC and the owner, Michael. I had ten windows that were fogged up and Michael replaced those for me with thermal insulated glass panes with Low E coating and Argon gas. Much cheaper and more efficient than replacing complete windows. I had gotten three estimates and after reviewing them all, Michael just blew away the competition. Prices were pretty similar but when I looked at the products they offered, Window PAC's were way beyond what the others offered, with a 25 year transferrable warranty. Also I was impressed with the work that was done. They were very organized and did the work in a very timely fashion. They have their own truck where they did all the work on the windows, so there was no real effect on the household. They just took the windows out and brought them back in. And as you can see in the accompanying pictures, the new windows are amazing. I can actually see through them! Also, Michael is very easy to work with. He's the owner and is the one who measured the windows and then came out to install them working with one assistant. And he's just an all around nice guy. I tried helping out since I am retired and happened to be here, and Michael actually replaced the screens on two of my windows at no charge because I was helping out. I was amazed and when I asked about the screening and where I could get it for other windows that I wanted to rescreen, he offered to rescreen all my windows at no extra charge! An amazing person. So, anyway, I would very highly recommend Window PAC. They do a great job, offer a great product, are easy to work with, cleaning up after themselves as well. read more

Fix My Home Window by Window PAC - After with New Window Inserts - Windows Installation Near Me - Morton Grove, Illinois

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Person who came was very rude and late. Continued to change dates . He was in a huge hurry and charged 1600 for 9 windows for a 66 year old woman to open and 2 to repair . He insisted on coming up the passenger elevators as opposed to freight elevators for all contractors. He said he was given permission but no one here gave him permission as I am the owner who gets fined and he continued to to it. He said 3 people would be here for a day. He showed up with one other worked for 2 hours . Broke a window without telling me then came back hours later to tell me and said he'd be back next week with the new window because he was very busy . I said I cannot open the other windows easily and he said nothing he can do about it. He never came back . After many phone calls including 2 from our building engineer he finally came back with the window he broke . I told him I still couldn't open many windows he worked on and had another worker here who tried also and is a witness . He said he was busy and can't do any more and demanded fulll payment. I said he did not complete the contract . He said he will sue me instead because I'm not nice. read more

I first reached out to Michael via email to discuss getting my front patio door redone (was so drafty there might as well been a freaking hole in the wall instead of a door). He was real helpful over email & then, really unusual these days, actually gave me a call to discuss my issue. He came over the same day & explained to me exactly what had to be done & how long it would take/how much it would cost. Damn, so far so freaking great. So the very next day (he had to put off a job for a few days due to what the weather was going to be, lucky me indeed) he came & got my keys & got to work. So I showed up a few hours later & wow! The door was looking completely new & not one wisp of air was coming through! Seriously, from my kitchen to my living room there was like a 10 degree difference. So anyway, he mentions that it'll be another hour or so to paint & I tell him I'm wiped & can he come back for that. He not only says sure (Yeah, it'll be a bit since he's busy; I'm fine with that), but has me not pay him for the painting portion until it's painted. He & his guys were super nice, clean, & professional, and I would not hesitate for one second to give them a referral. Just A+ all around. read more

I had the unfortunate experience of needing a window repair for a rental condo during COVID. Michael had to order a part which, due to COVID, was coming in its own sweet time. When the part finally did arrive the team completed the repair in 30 minutes. The tenant was pleased the process went smoothly. Hopefully I won't need service anytime soon - but when I do, I'll call Window PAC. read more

After having a horrible experience with a large window company, we were nervous to start the process again to fix several windows with broken seals. Michal was helpful, knowledgable and left us feeling confident that he could repair our windows for a fraction of the cost of replacing windows, which the previous window company told us was our only option. Window PAC delivered, and our windows look great! We are so happy we used Window PAC. Thanks! read more

Michal and his team at Window PAC have always been great to work with. They're quick to respond to requests, show up as scheduled, explain what they are doing and finish the job in a timely fashion. I have used them for window repairs and replacements. They are capable and knowledgeable from the smallest repairs to complete home window replacements. They are my go-to company for my window needs, and I recommend them to anyone who needs their services. read more

Michael came to fix a window in my sons room that had broken in the winter. Seeing that it was cold and in a kiddos room, Michael came the same day to measure and order the window and made sure to install a new window just 2 days later. It was affordable, he was communicative, and the window looks great. Highly recommend Window PAC! read more

I had snow blowing in my condo through the side of my sliding glass windows. I called Windows PAC And spoke with Michael. I also texted him videos and pictures of my window. He came out a few days later to confirm the issue and quoted me a reasonable price. The work was completed shortly thereafter which included completely removing the doors, re-aligning, installing weatherstrips, and re-caulking throughout. They were professional and courteous. The job was effective as I have not had any issues since the repair. Thank you! read more

Michael and his team at Window PAC did a phenomenal job in restoring my 20 year old sliding doors that were no longer on the frame, the door frame itself needed repair, and was leaking massive amounts of cold air. He was able to completely repair the two 6ftx8ft sliding doors in the front and back of my apartment to original quality. Complete restoration also comes with a 5 year warranty by him! I was quoted by 3 other contractors that the sliding doors would need complete replacement for $4000+ each but Window PAC were able to completely restore the doors without replacement for a fraction of the cost. Original quoted price is what I paid, incredibly professional, and always on-time or flexible with scheduling. After a few month of harsh winter, blistering cold winds, and rain showers I can confidently say that the sliding doors are no longer leaking air and functioning good as new. read more

Mike and his team were so helpful in repairing a unique bay window! I highly recommend Window Pac! read more

We wish all businesses were half as good and responsive as we found Window PAC, and its owner, Michael Z., to be. Got Michael's name through the local neighborhood online group. When called, Michael returned the call promptly and came out to assess the job within 24 hours. His initial estimate was reasonable, and when the job was done he held to it! I would have no qualms recommending Window PAC for any windows-related work, from minor repairs to complete installations. read more

Window PAC came out to house to look at many windows in an old house that had no issues and looked fine from the inside and outside but were foggy and were difficult too open. A Rep came to house rushed in and just told me that they couldn't repair windows because they were rotting on the outside. I called this company because they said they could repair windows. Spent about 2 minutes with me and just said they couldn't do the work. Recommended that APEX could do the work but APEX gets mediocre reviews. If you're looking for window repair services not sure this would be the first company I would call. read more

I had them replace the glass in a small bathroom window that had shattered over the winter. The owner and his crew were all very friendly and professional. The work was performed on time and they went out of their way to replace weatherstripping in several of my windows and even replaced a torn screen. read more

Michael and Window PAC were incredible! We discovered broken glass on our front exterior entry door mid day Friday. The next day was supposed to bring ice, rain, and snow so we needed to act quickly to repair our door. I called and spoke to someone on Friday around 4pm, sent photos via text, and scheduled the appointment for the following morning (even though they don't typically work on Saturdays). They did the job in about an hour and a half and the window (which is on a custom 1920s door) is absolutely seamless! Their work is immaculate. Michael is amazingly nice and professional and the crew was clean and efficient. They provide all around excellent service and I will absolutely call them for any future glass needs and would HIGHLY recommend to everyone! read more

Michael and his team did a wonderful job replacing a transom window with a broken seal leading to my balcony. He repaired my rotting wood and made the window look like brand new. I was very pleased with his workmanship. Michael was prompt to respond to my initial Quote request and was an exceptional communicator throughout the entire process. read more

A pane of glass broke in our back door. After getting some really high quotes, I got a fair price from Window PAC. They communicated well and did a great job. Now that pane looks better than the original ones! Great job. read more

Had an incredible experience with Mike. I reached out through the website and he responded the next day. Asked me take a picture of the window and explain what was wrong. Came a few days later and in about 10 minutes fixed it and showed me how if it happens again how to do it. Because he was already in the neighborhood to do another job he did t charge me! He Was very professional and I could tell he knew what he was doing. I would recommend him for sure! read more

Phenominal workmanship. Mike is a true Craftsman. I would highly recommend his company to anyone. Covid appropriate with masks.

I had contacted Window PAC over the summer and was surprised to get a call back quickly (late on a Friday) to take some information and Michael let me know he would respond Monday. Monday afternoon I received my quote. It seemed low. When I was ready to move forward with the work, the crew came out to do measurements and explained the quote and work. We decided to move forward. They were extremely accommodating and did almost all of my windows, in December. No complaints about working in the cold or the short amount of daylight. They were professional and personable. I would highly recommend! read more

My wooden windows were rotting. I contacted several contractors who only wanted to replace the entire windows, at a cost of many thousands of dollars. Michael from Window PAC agreed to replace only the rotten wood, rebuilding the windows using the existing hardware and glass, at one third of the cost of replacing them. He and his partner worked hard and diligently, cleaned up after themselves, and finished on time. It was an excellent experience, and I would heartily recommend them for all your window repair needs. read more

Had a terrible experience with Michael Gandy and Windows PAC. The work took forever and the quality of the work was very low. Michael was very difficult to communicate with and very unprofessional. After the work was done we discovered that it did not last very long and he refused to honor the warranty. I would strongly advise against working with windows PAC or Michael Gandy. read more

Had a problem with a window that another large window company told me they wouldn't be able to fix after coming by and inspecting me and quoting me on it. I contacted Mike at Window Pac and he not only was able to fix the window but did it for less than the initial quote I received. I was very impressed and have recommended him to the rest of the condo owners in my building. read more

Mike came in and addressed the problem immediately. He gave several options and it worked out even better than we hoped. Highly recommend and will definitely be using him again if anything comes up read more

I highly recommend Michael and Window Pac. He was very professional and reliable. He responded quickly to my calls and did a fantastic job replacing my broken window. In addition, I checked around and he had the best price. Michael knows what he is doing and I would never use anyone else!! read more

Would NOT recommend at all. Not honest and takes Forever to get what he says he will do and then ends up Not doing what he says. Will come up with excuses for not getting the work done. Only needed new latches put in windows. Find someone else you can trust. This is not him!! read more

Michael and his team did a fantastic job to fix our broken window! Not only did they do a fantastic job, they came on time, were communicative throughout the whole process. I highly recommend them to everyone! read more

Michal and team did a tremendous job. We had them repair, paint and weather seal all of the windows in our house at a fraction of the cost of replacement. After the work was completed, everything looks fantastic. They finished the work professionally and on-time, as promised. You can tell how much pride they take in their work. read more