My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

They are a scam shop! They come out and say that they are getting the parts and then they say that…read morethe machine is obsolete so they just come out and charge you 80.00 for nothing! If you like 3rd world country appliance repair shop then call them!

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Who I suspect is the owner of this business, came out to my home to assess my double oven problem…read more After looking at my oven, I was quoted to replace the service panel. I agreed to the repair, which was very costly, and presented him with a $250 check as a deposit. This morning, the day after the service call, my oven suddenly started working. I contacted the company and told them of this event. I was told there would be no refund of my deposit, as that was his policy. I offered to compensate him for the service call, and he stated that there were no refunds. He finally agreed to refund $100. I provided him information to refund the $100, and he managed to mess up that refund. He then stated that I needed to set up a new account with the messed up name that he processed the refund under. I refused, and told him I had other accounts he could use. He still insisted that I set up the account with the incorrect information. I again stated that he could use one of my other accounts. While waiting for a response I did place a stop payment on the check. He finally responded. I sent him $150 for the service call. This was a total fiasco. It was not like I didn't text him the name and phone number for the account he messed up. I do not believe he understands English very well, and obviously does not read it very well. I do not recommend doing business with this company. Zero stars. I had to give a one star rating to be able to post this review.

Masterfix should be ashamed of their customer service. Twice now they have scheduled appointments…read morethrough the Allstate / Home Depot extended warranty program and failed to show up or even call. When customers trust a warranty company, they expect reliable vendors and communication. Sadly, that has not been our experience with Masterfix. Hopefully Allstate takes these repeated no-shows seriously and reevaluates keeping them on their vendor list, because companies that cannot keep appointments or communicate simply cannot be trusted with customers' homes and time.

Responded quickly. Let us know about his arrival time. Very professional and efficient. Great…read morepricing.

Perfect! My washer had an issue and he was able to fix it same day for fair price. Was prompt and…read morefriendly. Will definitely hire again for anything else in my home. Thank you!

Our experience with Appliance Repair Proz has been great. I Definitely recommend them to anyone…read morewho wants to save themselves time and money . They are quick and very professional.

I previously was working with another appliance company on yelp that has great reviews but they…read morewere charging way too much for parts and labor. Appliance repair pros offered the exact same service within the same day I called and at a much more affordable price. I highly recommend the tech got my dishwasher up and running in an hour and helped me seal off some holes that were causing me trouble. .

danny showed up told me the problem and it would be a week or so. then 6 months later i finally…read morebought another fridge. i would never recommend this person to anyone. it is a scam and please never, i mean ever call this thief for anything signed stephen watts. he cant fix a toaster he was reliable once but i do not know what happened again. do not hire dannys appliance repair he never called me back and that's on you danny

Danny's Appliance Repair was provided by KitchenAid for our new stove. Their SME (Subject Matter…read moreExpert) Kevin was very communicative. He arrived on-site and assessed the situation and issues, and made the corrections due to a bad install. He needed to order a part and advised he would be back the following week. The following week, he called to advise he had the part and soon arrived and fixed up our new stove. Kevin knows his stuff and made it look easy. I was afraid we had received a lemon. Luckily, some things were disconnected and a wrong orifice used. He was aware of these gotchas and now we love our new red stove. Many thanks to KitchenAid for partnering up with Dany's Appliance Repair and to Kevin, their SME. I would recommend this company.

Very skilled and methodical technician in diagnosing and repairing fridge. Fair pricing, flexible…read moreappointments and technical expertise - main factors to choose this vendor for all your appliance repairs.

From the owner: We strive to provide the highest quality and fastest service. When you choose our company, your…read morewashing machine will clean better, your dryer will dry more efficiently, your refrigerator will chill perfectly again, your dishwasher will wash dishes like never before, and your oven will make food even more delicious.

Prompt response times Friendly, knowledgeable technician…read more Work done to satisfaction Will call upon in the future!

Nice guy Clean and fast…read more Affordable price. Friendly service Good customer service They fix my dryer so fast