Courtney knows my skin now & recommends treatments & skincare that are perfectly adjusted for my…read moreskin needs & season changes! Skin needs met, my face feels amazing post salt facial!

I got the Luzern Collagen Boost Facial with Dermaplane. First timer here for the Dermaplane and my…read moregirl Kelly was absolutely great. She was the absolute sweetest and made me feel completely comfortable the entire time. She was very knowledgeable and helped me stay calm and addressed my concerns. She let me know exactly what she was doing during our appointment so my mind was at ease. Not to mention the massage after the facial was complete fire! 100% great. I felt a little pressure checking out to buy the products before I left at the counter. However, I'm glad I made the splurge on them! The products have already helped me after the facial. I cannot wait for my next appointment!! I'm thrilled I found this cute place and the results so far!

Avoid their monthly membership - not worth the hassle…read more My husband originally set up an appointment for me at this location over a year ago and enrolled me in their monthly membership. For the first 8-9 months, everything was fine. I was going once a month for injury-related therapy and found it helpful. Then things started to fall apart. First, the therapist I was seeing for 8 months left. My next appointment was canceled, so I picked a new therapist--not a huge deal. But that new appointment was canceled last minute because the therapist called out sick. Again, life happens--I was understanding. But I couldn't get another appointment for almost a month. Then, our card on file expired. Instead of calling us (we'd been clients for nearly a year at that point), I received a text saying payment had failed and all future appointments were canceled until resolved. That was incredibly frustrating--not only had we been paying regularly, but I also had 2-3 appointments banked due to their own cancellations. Still, I called, gave them the new card, and asked to cancel the membership. I was told there would be one final charge (because of their 30-day cancellation policy) and that I'd have 60 days to use any banked sessions. I declined--I just wanted to be done. Fast forward 7 months--we just discovered they've still been charging my husband's card. When he called, the manager claimed there was no cancellation form on file. She agreed to cancel the membership but refused to refund any of the past six months. She said we still had 60 days to use banked services--but never provided the form she claimed was required in the first place, even though we asked. We checked online. Nowhere does it mention a cancellation form and we haven't been able to find one. It only says to call the franchise location to cancel. So either they're being shady, or their policies are a mess. To be clear: I never had an issue with any of the therapists themselves. But the membership system is flawed. They cancel appointments on you, make it hard to keep up with usage, and then make cancellation vague and difficult. If you sign up, be sure to get everything in writing--and double check they've actually stopped charging your card.

I've been going to this Massage Envy for the past 6-8 months now. Every time, they were really…read moregreat; and they always had new people at the desk (I'm assuming a high turnover rate). Either way, very nice and pleasant. I went in there today for my 1pm appointment (which I make once a month). I was recently in a bad car accident; so I was looking forward to some relief. I went inside and they said that someone had cancelled my appointment. They couldn't tell who cancelled it; and they offered to give me a complimentary massage. The manager moved mountains and helped me find another another location to get my massage in. They found one for next Saturday, since I am unable to do the weekdays. I'm very thankful for their help.

Scheduled a last minute lash lift and brow wax the same day and was immediately friendly about my…read morelast minute booking. The quality of her service is amazing! She is a perfectionist and ensures you are happy with the results of everything. Definitely will be coming back!

From the owner: • Lash Lifts • Eyelash Extensions • Full Body Waxing •read more

I was looking for a new salon & stylist. Chose Omagi due to location & the fact it's an Aveda…read moreproducts salon. Walked in & spoke to a receptionist, showed her a picture of what I wanted, she recommended a senior stylist so I made an appointment. The appointment was amazing. My stylist was Sara McAllister (hope I spelled it correctly). She looked at what I wanted & what I had then assured me she could do it. After a marvelous neck massage she shampooed my hair (and gave me a wonderful hand massage) & put some treatment on it to help with the dryness I seem to have. Then it was back to the styling chair. She kept me turned away from the mirror throughout the cutting & blow dry. When she let me see the back I was speechless. It was exactly what I had wanted for the past four years but couldn't seem to get the stylist I was using to do. I highly recommend Omagi Salon & Spa

Have been having my hair styled here by the owner for years. Cut, color and curl are my go to at…read moreOmagi. Truly professional and knowledgeable. Wouldn't consider anyplace else. I'm

I should've read the reviews because this place is a scam: I completed half the sessions promised…read moreand didn't see results. Despite my dissatisfaction, I was told I would remain responsible for the full balance, regardless of whether I continued. And I'm forced to pay the balance. I raised concerns and attempted to negotiate a reasonable compromise. I felt my concerns were dismissed, and every response pointed back to the contract. As a college student, thousands is a significant amount of money, and it is difficult to accept paying that much without seeing the results.

I spent over $5000 for skin tightening treatments with no results whatsoever. The staff was very…read morekind & they did let me do treatments again. With no results again. Alexa, manager, told me before I spent that money that she would not let me leave with no results. I would at least like something that I know will work, like laser hair removal but they won't respond to emails. I was told the regional director emailed me, but she never did. Such a waste of my time & money but I totally trusted their expertise.