Had been a long time customer of this location. I discovered today that they raised prices and changed packages to a very high price for worse quality of service. The lowest tier with vacuuming costs $36 now. They spent not even 5 minutes total with your car total and it was still dripping with water when the crew was done with it. They hardly wiped down the interior and I had already driven off before I noticed the terrible job. Interior vacuuming is usually standard for car washes. This new model is one to avoid. read more

Jacked up the prices, eliminated the discount coupons, all while the quality declined. Had been going to this location for years and was very disappointed on today's visit. Car is covered in water streaks because the wipe down wasn't great. read more

I feel this place is just about taking your money. They don't even offer air fresheners for your car. What's the purpose of not selling something needed for the care of your car. I'm canceling my account. read more

Wow! What a great cleaning/detailing job the Flagship Connecticut Avenue crew did for my neglected car! We'd just returned from a week-long road trip and between the mud spatters, dog hair, food detritus and spilled bottle of wine, our car needed some TLC. Sebastian took his time finding out what we wanted and personalizing the detail service package. He offered a *very* fair price for everything and the whole job was done efficiently. Thank you! read more

AVOID! DAMAGED CAR! The conveyor ripped the plastic from the bottom side of the front bumper on a brand-new car (06/20/2021). After pointing out the problem to the manager, he tried to convince me that the damage was probably from before. He tried to convince me that I hit the curb somewhere. Extremely rude and unprofessional. After I asked him to check the cameras, he said that the owner who has the access to the footage is not present on Sundays. Although he asked me to leave my contact details, nobody ever called. read more

Flagship Carwash - Front bumper (left side). The plastic attached to the bumper from the bottom side is ripped out. You will see missing screws at the bottom. - Car Wash Near Me - Washington, DC, District of Columbia

I've been a couple of times and they did a fine job - nothing amazing but decent. Solid three stars. Last time I went though, i think will be my last time. I was the only customer there and once my car was ready a couple of the workers ushered me to my car and directed me straight to the driver's seat. I remember thinking it was a bit strange but whatever I was in a hurry. Later when I got home I noticed none of the little spots on my car (later found out it's rail head dust) were cleaned. I understand maybe they're not easy to get out. But communicate that with me. I was the only customer, too! I would've paid more to get them out. It was a waste of my time and I don't really trust this business anymore, unfortunately. read more

I've been a customer of the CT Ave location for 24 years - have never gone anywhere else - and they've lost a loyal customer. Went today after being out of town for several months and was SHOCKED at the 60% price increase for a package with interior cleaning. And they didn't even do a good job. To the credit of the workers, when I pointed it out they went back and redid. But for $36 it should be done right the first time. Flagship clearly sees its near monopoly in the DMV as an opportunity to charge ridiculous prices. read more

I've been a customer for years. I've tipped for years. Over the past year, the staff seems very angry plus the quality of the service has declined. Too bad. read more

Unreliable. Often closed even though their hours are 8-8. They seem to close whenever they want. Go elsewhere.

Great car wash service, staff is really friendly they are super helpful and the service is on point very good value for the speed of which how do they deliver the car wash, even after a snowstorm with a long line my way it was less than 10 minutes to get into the car wash service and it is very nice after you get out of the washing service that is a team that basically wipes the car clean to make sure nothing sticks to it after you leave super good value I recommend this place for a quick car wash read more

even though it was a busy day at the car wash, the team was very professional and kind in helping to ensure that our car was in great shape before we left. read more

I've been going to this place for literally decades and always liked it. Some of the employees have been there that entire time, and they always did a great job. Today I was dismayed to learn that under the new ownership they won't even touch the interior of the car unless you get one of the top tier washes for more than $30. That's ridiculous! I can understand if prices need to be raised a bit, but a basic car wash really should include a vacuuming and a basic interior wipe down. Guess I'll be finding a new place. Sorry to not be able to patronize this neighborhood establishment any longer. read more

Quick and professional. Make sure you go early or get on the right side of the street because it can get tricky trying to get in line. But the service is thorough and the line moves quick and your car is clean. Burger King is next door so you can get a whopper but be quick because the guys here make it happen fast. I recommend Flagship for your car's bathing needs. read more

Apparently this place is under new management. Now the cheapest price is $36 if you want them to do ANYTHING inside the car. To get them to do the usual things you want them to do inside the car, it is $44. I used to buy a book of tickets for much less than that and if I wanted to add on a service, such as washing the mats, I could do that. But no longer. The outside of the car looks ok but for $36, they hardly touched the inside. I've been using them for many years but I don't think I will go back. read more

Avoid this place! They scratched the mirror on the driver side and are not taking any responsibility for that! Completely irresponsible and careless! read more

As fortune would have it I was visiting an old friend in DC, and in parking in the wrong alley spot behind his house, I woke up to my car completely egged and violated with with layers and layers of caked on foodstuff. We came to flagship and they squeezed us in on a booked up Saturday afternoon for a premium detailing after the regular car wash couldn't penetrate to all dried on muck. I feel so relieved and grateful that my ride received some above and beyond TLC from a dedicated team. read more

Nice place but hell to get in. Be ready if you turn into Connecticut as the right lane IS the line to get in. If you miss it (like I did) take a right and another at the AVIS car return area. This is also the back of the car wash. Once you get in then they take it. They were done by the time I paid the bill. Very fast!! Prices are comparable to other car washes I have been to. Would like an option to stay in and pay $5-10 like they also have back home. Great job and fast service. read more

Flagship Carwash - Long line on steer getting in and inside to get out. - Car Wash Near Me - Washington, DC, District of Columbia

Went yesterday and the line was too much so decided to go today. Thank goodness bc there was a thunderstorm last night! The exterior is so shiny and clean it hurts my eyes. I wish they'd been a little more meticulous about the inside, but to be fair it was atrocious. When I asked someone to come back and get the cup holders, he came back vacuumed a little more and got the holders as well. Gave an extra tip for that. read more

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Always great service and a great detail! Dropped my credit card and found it in my cup holder waiting for me when I got in my car afterwards - honest business! Definitely recommend!! read more

The management is horrible, I waited in line 25 minutes only for the manager to come out and say my car is somehow too big. I even told him I come here regularly as I am a local, he responded with some swearing. wouldnt recommend at all. read more

I was in a hurry and dismayed at the number of cars lined up, but, flagship is very quick. It took maybe five minutes to get through the line, pay, and pick my car back up. Car looked great afterwards! read more

I went to flagship for my first time on Saturday. I paid for the $35 package which as described was comprehensive both outside and inside. Unfortunately, they did not do a great job. On the outside, there were clear areas, especially on the roof, where there was visible dirt that could easily have been rubbed away, and it was not. On the inside, there were multiple areas which just did not get wiped at all (Very prominent areas like the back of the front seats). They had a lot of people working on the car moving very quickly. This is probably not the best method for quality.... read more

This is the second time in 5 years that the ruffians here have snagged the logo on the side of my car and pulled the factory logo off. They will wash your car with a broom out of a bucket of water....and this is not just on your tires...they will run that broom all over your car if you let them. The result is scratches all over the clear coat of your car. The last time the manager handled the damage to my car by giving me a regular wash book for free to make up for the $40 it cost me to have the logo replaced. Today a 6' 2" Mr. Clean, who said he was the owner, came to speak to me about the damage today. I showed him the damage they did and explained to him that this was the second time this happened here. Mr. Clean told me "we are very careful and don't damage cars." He then informed me he wasn't going to deal with me, and told me "don't come back!" Really...I've been going here for over 15 years with both of my cars, and now Mr Clean is going to tell me to go away...and don't come back? I will see you in small claims court, Mr Clean. Oh ya...I won't go back. read more

Flagship Carwash - They don't care if they damage your car. - Car Wash Near Me - Washington, DC, District of Columbia

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They never did the service I paid for...I had to walk around the car and complain. I tod the maanager (he was wearing a black t-shirt), but he couldnt care less. Never going back to this place. Rating minus 1 star. read more

This was the worst carwash I have ever gotten. The "Ultra Wash" was spotty, the interior was barely touched and streaked with cleaning fluid or otherwise untouched. Much of the car were not cleaned. The guy who took my car was just plain rude. I would never ever go back to this place. The worst of the worst. read more

Convenient location on Connecticut Ave DC. Fast, automated service . Super wash was thorough. Extra services available. Clean car!! read more

Flagship Carwash - Car wash interior - Car Wash Near Me - Washington, DC, District of Columbia

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Terrible rip off. Your car will come out marginally more clean that when it arrived. They barely clean the interior even when you choose the more expensive interior wash. I didn't have the time or energy to ask for a refund, but their interior clean was a JOKE. Dusty dashboard, cup holders still dirty. Save money and go to a self car wash! read more

This is the only car wash we've been to in DC, so don't know if $22 for a mid-range wash is high or not. But there are coupons available in the Dupont newspaper every week, a check in coupon on Yelp and they seem to give you a coupon for next time with every wash. As today is Fathers Day, they also have a special where you get a free wash if you buy a discount coupon book, which ends up being a great deal. Four or five people are working on the car at once, so the wash is fast and even if there is a line outside you get through it in no time. You pull into the wash, get out of your car to pay and by the time you are done, so is your car. The wash itself was good. Inside of the car was vacuumed and wiped down, outside washed and tires scrubbed and Armour All'd. The car is then hand dried. Workers were friendly, service was fast, car is clean. How much more can you ask for? read more

Flagship Carwash - Est. 1941 - Car Wash Near Me - Washington, DC, District of Columbia

I was shocked when I got in my car they didn't wipe down anything but the dash and my Honda Element was coated with dirt. I actually got out of my car and after asking them twice I wiped the interior out myself. Very disappointed not worth $25 for deluxe. Poor quality won't return. read more

Flagship Carwash - Car Wash Near Me - Washington, DC, District of Columbia

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I have been here twice and have been very pleased. They offer an array of options, including an undercarriage wash. I take my car there to remove winter salt and also debris from road trips. They got the bugs off the windshield and shined the car until it sparkled. The workers are very nice and help me guide the car through. They take off my antenna and replace it. It does not take long to go through. The materials they use appear to be quite clean, no dirty rags. I find it to be a good value, I pay about $20. I could give them another star easily, but I just wish I were more familiar with the various phases, i.e., I'd like to make sure I get the protective coat and just can't tell what part of the process it is. But that probably has to do with the mechanics of the thing. All I know is, I pay about 1/3 of what I do when I have the car detailed and it looks terrific afterwards. I would/could easily give them 4.5 stars. Nice business, nice people, good car wash. Less frenetic than the place on Wisconsin, which I find off-putting--lines/traffic, people crowding, and every time I go by they are using dirty rags. read more

I just want to start off by saying I am not familiar with car washes in the area. First, the price tag is not cheap. The cheapest they have is $18 just for regular car wash. I went with the "ultimate carwash" which was $25 (tax included). I needed my car to look nice since I have guests coming. It's not worth the price at all. They didn't take time to dry off all parts of my car. There were still water spots on one of my windows. Their vacuuming was not very thorough so the interior doesn't look as clean as I like. Also little chunks of bird poo were still on the back of my car even though a simple 3-second scrubbing would have got it off. If the car wash was $10, I wouldn't be so picky but with that price tag. it's not even worth it. Also, let me just note that I have a smaller car too. They couldn't even get a VW beetle clean. read more

There are TONS of thieves at this place - my wallet disappeared and so dod my cash. O believe I was pickpocketed. Two cards 'showed up' in the lobby and I knew they never were taken out of my wallet there. This was a professional job!!! Its is clearly insiders and the place should be shut down and investigated. PLEASE STAY AWAY IF YOU HAVE ANYTHING OF VALUE BECAUSE IT WILL BE STOLEN. This came at a horrible time and required multiple credit card cancelations. DONT GO HERE!@!@!!! read more

Unfriendly welcome, rude cashier. Car wash is okay but the cleaning and vacuum inside is terrible. I've been here a few times now and same terrible service every time, today will be my last visit. read more

I actually don't know why I keep coming to this place but I have a few reasons....they give a discount for checking in on yelp, there next to bread faust, easy in and out, not crowded if you go at the right time. They don't take a long time to clean your car but don't expect your car to come out spotless. I typically keep my car pretty clean so I only have to touch up on a few spots but my windows are always left with streaks but lucky for me I keep a rag handy to clean up what flagship left behind. Staff is pretty friendly until you get to the register and then it gets a little iffy from there. Never had a scratch on my car which is a good thing and my car has never came out looking worst....overall for DC , and upper NW it's decent....either way I dare you to find another in the area....don't worry I will wait read more

Very upset with the quality of the car wash I received, especially after paying $30 for the "ultimate wash". read more

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A thoroughly mediocre car wash that gets by because there's very little competition and it's right next to the popular bread furst. I go here when the car is really filthy, but despite going when it's not crowded they always always do poor job of vacuuming and the interior is always dirty. This most recent time I was asked if I wanted my floor mats clean. Like this was an extra service. How bad is it? I go to the car wash at my sisters house in New Jersey When I visit in the summer rather than go to this place. read more

Growing up in NJ, car washes were like 7 dollars! It's so expensive here and every time they miss spots and don't take the time to care for your car for 18 dollars. My last straw was during snow I came in with some snow on my car and I said I wanted a regular car wash which is $18, but he said no you have to do the supreme which is $26. They really take advantage and that's not a way to run a business. read more

Pretty pleased with my car wash here. For $20, they do a great job. I sprung for the full interior detail here last week (I have a yellow lab, my car was shed city) and they left my car spotless. Best part is that while you wait, you can go into Breadfurst for some coffee and a treat! Highly recommend, better than most car washes in the city. read more

This place seems to have really gone down in quality since my last visit. I've been coming to this car wash for years despite living a long drive away in Takoma Park because of the excellent attention to detail they always provided to the interior. I had recently taken a road trip with my dog in the car and when they were finished there were still whole pieces of dropped kibble and lots of dog hair on the seats, between the seats, and in the door cupholders. A whole dried leaf was left in one of the console cupholders untouched. There are a lot cheaper and closer car washes I could go to if I just wanted the exterior washed. Reading some of the other more recent reviews, it seems the only people whose interiors were cleaned to their satisfaction lately were those who complained about the initial work and had it redone. read more

I went for the first time today because it's close to my apartment. I arrived at 2:00 p.m. and there was no line - though there were cars in front of mine. My car was filthy after a trip across the country and a month of rain and frequently sitting under a tree. They start by manually hosing and brushing the car down and vacuuming. They seemed to be in a hurry, although there was no one behind me. Then it goes through the hand-free washer cycle. I watched the car as it went through and by the time it hit the dryer, it still had some residue and visible tree droppings still on it. By the time I paid and went outside, they had finished manually drying the car and the droppings and marks were gone. I could still see some minor residue but no discoloration. One thing I should mention, is that they left my trunk unlatched and I didn't notice until I got home. That irritated me a bit, especially since it is potentially unsafe and who thinks of checking to see their trunk is shut after their car is washed? I got the Super Wash and the prices are higher than I am used to in California (perhaps there are fewer options out here), but overall I would go back again if I need a good quick wash. The whole process took under 10 minutes and the cost was $18.95. read more