We purchased an efficient wood-burning stove from Rushmore Energy many years ago and were very…read morehappy with it. We more recently purchased an awesome gas "monster" grill from them and we love it and use it all the time - it is so great not to have to worry about propane tanks! We have ordered some parts from them over the years and have always had great service - the owner is very knowledgeable.

Early Oct. 2025.My Landlord ordered 80 Lbs. of Bird Food/seed. I was to pick it up for her. upon…read morearriving I could find no Will-Call. A check out employee summoned someone from the back of the store. He showed up again 20 min. later. I requested he load it into my vehicle, when we got to the vehicle he wanted a signature. I had no pen and tersely asked my wife if she had one. She did not. The individual pushed the cart all the way back to the store re-appeared 10 min. later with a pen. I signed, we left. When I got home, my Land Lord informed me the POLICE had called and wanted to do a welfare check on my wife because a Runnings employee had logged a complaint. WTF? I contacted management at Runnings Corporate but never received a follow up. My Land Lord said she will no longer order from Runnings.

Store itself is good with many very helpful associates. Problem with the Belle Fourche SD location…read moreis the store manager. Observed him being abusive to his teenage staff. Not cool.

New location! Lots of inventory, a fun place to wander around. Employees very knowledgeable and…read morehelpful. Will definitely give them my future business.

Not a good place at all! Jim is just a awful human being and the way he treats loyal customers who…read morepay their bills is just sad. He makes accusations that are not true. After doing business with them for two solid years, no missed payments and never late. (came upon a rough patch and had an extension, He went off on me like a true asshole. Thankfully rent a center was able to assist me in a professional manor and I was able to get a new nice set. I will be reporting Jim to corporate since he thinks he can treat people how ever they want since he's the store manager and he's about as far as the customers can go. Jim is nothing but a asshole and his mother epically failed at raising him. Do not give this man your business.

Awesome staff, great selection! Easy to work with! Fast and efficient! Would recommend to all of…read moremy friends!

Just bought furniture for new investment property and, as always, whether it's Natalie or Mary,…read morethey make the selection, payment, and delivery scheduling process as seamless as possible. They are quick to point out value opportunities and advise if I'm looking at something that won't be in time to meet my schedule. Great quality and value! Thank ladies!

WORST CUSTOMER SERVICE! I purchased a vase that was listed on their website. It was $29.99 and they…read morecharged me $32.00 for shipping, which was ridiculous, but I needed the item as the one I have broke. Upon receipt, I discovered that they sent me the wrong vase. I immediately brought it to their attention and the sales representative said he would speak to his General Manager. The General Manager was unwilling to rectify the situation even though I had proof (screenshot) showing that they misrepresented the item listed on their website. Such horrible customer service. I will never do business with them again for their deceptive and unprofessional business practices. Buyer beware!

There is no customer service for returning defective products. The employees refused to take back…read moredefective bolts and nuts that I had purchased earlier in the day. The bolts snapped off while trying to remove the nuts that had just been placed on them. stainless steel bolts and nuts to the tune of 5 plus dollars apiece times 3. There are far too many other places to purchase anything this Ace Hardware sells. I will not be back. Lance E

This store is great! The staff meets you at the door and helps with whatever you need assistance…read morewith, even offering advice. Love this place!!!

Locally owned and operated!!! Always here to help find what you…read more My favorite appliance store!

Family owned and operated! We try and do our best to serve your needs and get you the best price we…read morecan! We do have to follow the cooperate rules but yet also try and keep the small home town feeling. We greatly appreciate every person keeping their business at our local store!

First, this Ace has some of the most professional and kind employees I have ever seen in one Ace…read morestore! I have been a customer here for about 10 years and it's been a true pleasure. Terry, the owner/Mgr will bend over backwards to help you find the tool or supplies you need. I would list the names of the employees, but I really have to say ALL of them are awesome. Additionally, you should check prices before you drive an hour away or mess with online ordering because I have found their prices the same or better than online prices. I bought a sink and blinds yesterday. Both (exact make and model) were LESS than they cost online, even Walmart online was more than Ace. So don't assume this small town hardware store is more. Even if it was a bit, I prefer to support my local stores than support a huge conglomerate like Walmart. Also, their furniture prices are great. Thanks Terry and crew.

This store has great customer service from one end to the other! I was asked several times if I was…read morefinding what I needed. At the checkout the cashier asked if I had found everything and would I like some help out with my purchase. You just don't find service like this anymore. I really appreciate all that this store has to offer.

Great customer service! Called to check on sale item and got immediate response. Bob in automotive…read morefound the item and held it. When I got there, it was on a cart ready for me to go. As I was pushing it out, another guy asked if I needed help loading and was also very helpful. You will go long and far to find better customer service than what I experienced here! Highly recommended.

Be sure to check out Nachtigall's Greenhouse on 2011 S Valley Drive in Rapid. Their flowers are…read moregorgeous and they have such a great variety of healthy annuals, perennials and vegetables too. They also have an amazing selection of beautiful tabletop and hanging baskets. To make it even sweeter, they have a terrific sale going on now and a great staff that is very knowledgeable.

I love Nachtigall's. It may not be as pretty as some of the other greenhouses but the plants I…read morehave purchased there have always been good. The friendly, helpful staff is the also another reason we keep going back.