Amazing service for over 10 years!I have been a member of Georgia United Credit Union for over a…read moredecade, and they always provide excellent service. They have helped me with everything from free notary services and free checks to quick replacement cards and safe deposit box assistance. Most recently, Ginger P. made getting a car loan incredibly smooth! She included affordable gap insurance and disability coverage. Ginger even approved me for a low-interest credit card. This let me transfer higher debt to lower my monthly payments. GUCU and Ginger care about my overall financial health. I highly recommend them!

It is beyond me why GUC charges $35.00 fees when a deposit is pending in your account. I further…read moredon't understand why GCU extend credit in the form of a credit card, personal loans and mortgage loan to certain population and not other on a fair scale. It seems the GCU may be practicing some of the same practices Navy Federal Credit union by denying credit to a certain population. I have 3 direct deposit that goes into this credit union a month. I basically have a credit score in the 600s which isn't bad considering the economy. I have a decent income and have been a member of this credit union since 2015. So I don't feel I am treated fairly at this credit union

Nice Selection The cars are really CLEAN! The have good down payment options! I'm going to look…read moreinto the Lexus

This business is a scam. I hope something is done to protect the public against their fraudulent…read morebusiness practice. I bought a car from them in Aug 2023 and paid with cash. They failed to pay taxes to allow me to register the car. Adrian kept fabricating excuses that didn't make sense. I ended up taking the "title bond" route to register the car in April 2024. I lost a lot of money in the process.

I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

Contacted to purchase an Audi A6. Worked with George and everything was going well. Just needed to…read moreschedule an inspection. I said I'd probably just take it to the Audi dealership. Someone other than George txted me and told they won't take their cars there for inspection. Who doesn't let the manufacturers dealership inspect a car?!? Made an appointment with Solo Motorsports 10 min away. They're an independent audi/vw/porsche shop with a nation wide reputation. Atlanta Direct refused to let them inspect it, said they "did damage to one of their cars." Nick at Solo has no record of working with the dealership, doesn't have any clue who they are...lol. Said I could find any other place to take it. I found another reputable shop. Eurofed, also a German performance shop, also within a 10min drive. Atlanta Direct told me they don't do business with Eurofed either. No reason was given. Eurofed also had zero record of working with them. When I questioned the new sales person (not George,) on refusing an inspection at 3 highly reputable businesses, he got VERY defensive. Claiming the car was still "his," and his choice, not mine. They offered a Firestone next door to do the inspection for $25. That doesn't sound very trustworthy to me. Inspections cost $200+ The lack of transparency and sketchy behavior turned sour so fast upon inspection request, there must be something wrong with the cars that they don't want found or to have to disclose. Solo and Eurofed didn't break any cars. If they did look at any of Bobby's cars, they only discovered the flaws that Bobby covers up because that's their job and they know what they're doing. Bobby's terrified of reputable businesses. They discover his unethical business practices. Other Yelps reviews on "Bobby's" business character and demeanor are below to make your own judgement. He uses a copy and paste reply to all negative reviews. You only need a script to copy if you use it repeatedly. Very telling. Scammers don't like it when you catch them and call them out.

I been shopping around for a Wagoneer for awhile and messaged them about an OTD price for me…read more Instead of replying to my question over email. They have blowing up my cell phone non stop and saying they can't give me a price unless I come in. I normally have the price pre-negotiated before coming in. I asked the sales person twice for the price and he refused to give me one. I told him that I didn't have time for games and left it like that. A few days later, he emailed and sent me a video. I asked him twice for a price and he still wouldn't give me one. He asked me what price I was thinking about. I gave him a super low price to mess with them before I was tired of their games. I would highly avoid this place as they need to learn some customer service and how to sell cars. I already picked up my Jeep out of state bc they played no games and got to point. If the GM is reading this, please retrain your employees on how deal business with customers. When a customer asks you for an OTD price, just give it to them. Stop dancing around and playing games and telling the customer has to come in for to get a price or refuse to give one. I wish I can give this place -20 stars. FYI, this sales man has blown up my cell phone at least 20 times. They seem desperate but have 0 customer service skills. If you're reading this, you know who I am referring to.

I recently bought a vehicle from this location, and while my salesperson Kevin was actually pretty…read moredecent and seemed like he meant well, the experience took a sharp turn for the worse once the sale was done. Before finalizing the deal, I made it very clear that I was only moving forward if the vehicle came with a working charger. Well, I got the car -- but the charger doesn't work at all. That's bad enough, but what's worse is how everything was handled after. I tried reaching out multiple times -- called at least 4 or 5 times -- just to speak with a manager. No response. When I finally got through to Nubian M. Holmes, who is apparently the Sales Manager, I was completely shocked by how rude and unprofessional he was. Instead of trying to help or even just listen, he brushed off the situation, offered no solutions, and actually told me: "If you're not happy, just bring the car back. We'll be waiting." Who says that to a customer? It wasn't just dismissive -- it was disrespectful. No accountability, no effort to make it right. Just pure ego and attitude. I honestly couldn't believe it. Let me be clear: this isn't about the car. It's about how they treat people after they get your money. That's when the mask comes off. And if this is the kind of leadership they have running the place, it explains a lot. The sales team might seem helpful at first, but once the papers are signed, you're on your own. No one will care. No one will help. And if something goes wrong? Good luck even getting a call back. Trust your gut and shop somewhere else. I wish I had.

I had to go into the actual branch and the line was out the door! To my surprise, it moved very…read morequickly so here's my experience: I was able to get a spot right outside of the credit union. Parking can be a bit of circling as they have a large amount of members that come to this location. Once inside, the line moved decently. It probably took about 15 minutes to get up to the front. Once, I handled my transaction, I was out of the bank fairly quickly. Would definitely come again if I needed to go inside.

Customer service fast and friendly great location easy accessible always very helpfulread more

Can't even get ahold of them for a 10 day payoff so I can trade my car in because nobody is…read moreavailable on a Saturday

Just traded in our Focus for an Equinox ltz. We were prepared and knowledgable as my husband works…read morefor Chevy. Our initial contact got the paper work rolling for us and Laura took care of our sales experience and test drive. We are excited to have a bigger better car for our sweet baby girl ...with a warranty and complimentary new floor mats. There is a small town family feel with big city automobiles. Thank you Auto Loan.

Do not trust!!! They had a truck for sale on line. I call them and asked if it was still for sale,…read morethe lady told me it was still for sale! Great I asked what do you close she said 7. I drove two hours to see truck all to find out that it was not there. They lied to me!! They scam you to come out with false advertising and then not tell the truth on the phone. So I drove 4 hours for nothing. They dident even say sorry!!! Do not buy from this dealer!!!!!