We are traveling and had to stop here real to get the proper size and fit of some dress shoes…read morebefore ordering online. We were greeted by Sean Marie who could not have been more friendly or accommodating. Fantastic service and competitive prices. Well done!

having suffered a stroke back in April of this year and having to wear an AFO on my left leg. I had…read moretried ordering online shoes with velcro fasteners with no luck, I was in the Augusta Maine store and was helped by April and ultimately purchased two pairs of sneakers that had the needed velcro fasteners. Kudos to LW for having the shoes I needed and to April for helping me. great customer service!

Stopped in to get a pair of sandals when mine broke on vacation. Lots of selection in varying price…read morepoints. I picked a pair that would replace the pair that I broke, but the cashier did attempt to upsell me on another pair that was $100 more than the pair I'd picked. I had tried those more expensive ones on already and they didn't fit quite right. She didn't push harder, but I didn't love the pressure. She did offer a bag for the shoes I came in with since I wanted to wear the sandals right away, which was a nice offer. Overall, really appreciate that they were here and the wide selection offered great choices.

Trying to get in touch and the phone is disconnected. Very frustrating as I need to send back shoes…read moreand order a different size

Great selection!! Great service!!!…read moreValue - you get what you pay for. It's not "cheap" because they don't carry cheap brands. There are some nice brands in the discount section in the back - decent discounts. Our sales consultant was really nice. She greeted us when we walked in and stayed close by to answer questions and find alternative suggestions for similar styles/designs/comfort. They are very customer focused, offering to look at stock from other stores. You can either pick up from another store, or have it shipped to the store closest to you. Easy parking lot - shared with other businesses. Easy to find location. I will have to come back to see what they have in discount section.

I have had a foot problem for several months and Patrick really helped me tremendously. He seemed…read moreto know more than my foot doctor and found the right pair of shoes and inserts that addressed my problem and they were even shoes that he found in the clearence section. Amazing customer service that you no longer expect. He has been in the business for over 20 years and it is a different experience than buying shoes for a teenager!

We went in last week and were astonished to find so many different kinds of Sketchers existed, much…read moreless in one place. The selection is obviously very good, but we also discovered they have no shortage of sizes in the various styles. Our friend needs two different sizes for her feet, and we were able to find them pretty easily. The gentleman who helped us was courteous and friendly, and our brief experience here went off smoothly. The store was clean and easy to move around the aisles.

Love this store. The selection is amazing. Sneakers for everyone in your family. Who knew there…read morecould be so many styles by SKECHERS! Love their active wear for men and women! The few times I have been there the employees are top notch! One of my favorite outlets to visit in Freeport.

Came in for ski equipment. My son got fitted for boots by their boot expert Jim. Good stuff for…read morereasonable prices. We definitely will be back.

I have recently been helped by Darcy (helmet and goggles) and Jim (boots) and both are absolutely…read moreamazing. Their product knowledge is total, with no hard sell techniques, and their enthusiasm is infectious. Darcy spent plenty of time talking me through helmet fit and finding over-glasses goggles, and Jim took an hour for a full-on boot fitting and worked out a terrific ski/boots/bindings/poles package. Great experience. I will never shop for ski gear anywhere else.

**A Miami, FL, Client who is Proud to Call the Freeport, ME, Allen Edmonds Outlet his "Local"…read moreStore.** Despite living in Miami, FL, Allen Edmonds of Freeport, ME, will always be my "local" store--thanks to my experience with the unparalleled Laney Johnson. I wish all of my interactions were as seamless, professional, and enjoyable, as transacting business with Laney. Perhaps a bit of background will better illustrate my enthusiasm. I have always admired AE's timeless quality, comfort, and aesthetic, and could not pass up on the deals available in AE's recent tent sale. But, this being my first purchase of AE shoes, I had very little, if any, knowledge of my foot's fit relative to a 5 last. A master shoe fitting would have been ideal, but, with the end of not disparaging, while giving praise to another, my circumstances effectively required me to take a leap of faith regarding the last's fit on my foot and principally rely upon objective criteria from a Brannock device. I enthusiastically dialed AE's Freeport Outlet. Laney answered the phone after two rings and processed my entire order within 6 minutes--impressive! I ordered a pair of 8D Walnut Strands and Black Park Avenues, and two AE aromatic cedar shoetrees. The shoes arrived in five business days from Port Washington, and the entire experience was perfect--well, except for my foot not fitting the 5 last in 8D. Feeling a bit defeated, but optimistic, I called Laney. As always, she was professional and sympathetic about my situation. She sent me a return label, took my order for two pairs of 7.5Ds, and, upon the returned shoes' arrival in Freeport, processed my exchange. Presumably the 7.5Ds would fit, right? Fast-forward three weeks later, after three orders placed, three exchanges processed, three pairs that did not fit my oddly shaped foot, and consistently exceptional service from Laney, I finally found a perfect fit--7EE. AE sartorial veterans and neophytes alike need to take further notice of Laney Johnson, and the world-class experience she delivers to her clients daily. Despite crafting some of the best shoes available on the market, what will make me an AE customer for life is my experience with Laney. Thank you, Laney!

I was in Freeport with some friends and decided to see if there were any nice sales. This time…read morethere were three people working in the store. A lady asked if I needed help, but I was just browsing. Ed, the store manager that helped me last time, was helping a customer. I ended up not purchasing anything.

Main store is closed for total renovations until Sept 2026. Check out the new huge tent for…read moreclothes and stuff. Lots of deals. Also the Bean outlet store nearby. Lots of good eats nearby.

Received my Maine Warden's Jacket from LLBean, today. It seems very warm and well made, and has…read moredetachable layers which could conform to the capricious weather. My last one was purchased in 1993. It was a trusted friend. LLBean has excellent customer service. Had a problem recently that was resolved in a more than satisfactory way. I really do believe this company values its customer. They've been around for as long as I can remember and have always been the go-to source of quality winter merchandise.

When we visit the mall, we usually park near Sears (so my husband can ogle the tools) and end up…read morepassing through Super Shoes on our way back to the car. The prices are reasonable, there is a good selection of brands (even Danskos), and the store is relatively orderly and clean. The shoes are always stacked by size (no hunting needed) and the aisles are clear. I end up finding a pair of I-totally-needed-these shoes almost every time I visit. The only negative would be the service, I don't think there was a spark of personality in the entire store. We barely got a smile while cashing out.

Super Shoes is located in the Maine Mall right next to Sears. They have a large selection of shoes…read morefor both men and women, and they're one of the FEW places in the area that sells bowling shoes! They seem to be geared towards nursing, they sell patterned scrubs and stethoscopes throughout the store. They also have a decent selection of women's boots and heels (usually on sale) in the front.