Driver came 30 minutes prior to the scheduled pickup time and was very rude and nasty because I…read moretold him that I would not be ready until after 8 (the scheduled pickup time). He left and was super curt on the phone when I called to ascertain if he would be picking up the car. Needing your car towed is stressful enough, no one needs a rude driver exacerbating the situation. I would NOT recommend this company.

I've been having problems with my car and needed a towing service from the shop. I called Hector's…read moretowing and the owner told me it would take some time because of rush hour and such little notice. he gave me an estimation of an hour, which I really couldn't wait for but took the chance because I called other towing services in the area and they were charging way too much! The driver came in less than half an hour, I was so pleased at their service and willingness to help. They were great and helped ease much of the stress from all my car troubles. Thank you guys!

I was very satisfied with the repair work My car is running great. Can't say so much for when I…read moretook it to Hyundai. I would recommend this auto repair shop. I feel they are very reasonable in what they charged me

I needed somewhere to get an oil change very quick and efficient. It took longer than I expected…read morefor them to call me and let me know my car was ready. I was told about this place that their prices weren't that high so I called and ask for a price for an oil change for my car I was told $55. The next day when I went to drop off my car the woman at the front desk told me $65 I told her that that wasn't the price that I was told but I just went with it anyway because I didn't have much time to go and find somewhere else. When I went to pick up my car from the shop after getting in oil change my total came out to $80 which I wasn't expecting at all I was still caught up on the $55 price that I was told when I called the previous day asking how much it would be. I doubt I will be coming back due to the confusion and pricing and how long it took them to finish my car which was several hours.

Last Fall, they replaced my rear brakes. Less than 2 months later, the left rear brake fell off…read morewhile at high speed on Route 287. Traffic was bad and the outcome could have been catastrophic. I went to superior to complain, not sure what I expected but the least was for them to check the car. They sent a guy out to tighten the tire lug nuts. They said they would file a claim but would not tell me any details including with whom. 8 months later and I heard nothing. These people are dangerous and don't give a crap.

Have gone there twice. Very pleased with the speed of service and the friendliness of the people…read morethat work there. The prices are fair and the work I've had done has been good. Highly recommend.

I called J & J Automotive for a quote on a complete brake job, and they kindly squeezed me in. I…read moredropped off my car, went for a quick bite, and returned to the shop to continue waiting. When I got back, they had just determined that I didn't need brakes after all. Instead, they fixed the sound of metal on metal that usually signals worn brakes--but my pads still had plenty of life left. This wasn't the first time Joe put honesty before profit. On a previous visit, he sent me to the dealer because my issue was likely under warranty--turning down business to save me money. Both times, he charged me next to nothing, and honestly, I felt guilty. I first met Joe because he did amazing work for my son, and now I won't go anywhere else. Twice now, he's had the opportunity to do unnecessary work, and twice he's proven his integrity. I even told him most places would have just taken my money. If you're looking for a trustworthy, skilled, and honest mechanic, J & J Automotive is the place. Joe is a blessing!

I do not like their SHADY BUSINESS PRACTICES. I called and…read moreasked for a quote on a synthetic oil change for a 2019 jeep Cherokee and they quoted 74.95 for 5qts I thought okay 74.95 plus tax isn't too bad. Ill do it. Made an appointment for a couple days out. Took about an hour for them to do it. When I went to pay it turns out they're charging an extra $9.50 because my car needed 6 qts instead of 5. I specifically asked for a quote on MY make and model car and they quoted 5 qts... Wait it gets better... They also charged me an extra $14.95 for an oil filter!! $3 for oil disposal and $1.99 for shop supplies. Never in my 20 yrs of driving and getting oil changes have I ever had to pay extra for a filter, shop supplies or to dispose of oil! THEY ONLY REVEALED ADDITIONAL CHARGES AFTER THE JOB WAS DONE WHICH WAS DONE ON PURPOSE TO DECEIVE ME CONSIDERING THE OIL AND FILTER COSTS $38 BUCKS. So the original $74.95 turned into over $100 QUOTE YOUR CUSTOMERS ACCURATELY BEFORE YOU TOUCH THEIR CARS. Would have gotten 5 stars if I paid what was quoted. It's not about the money, it's about integrity and transparency.

Jeff is a friendly honest & helpful guy! We had a punctured tire which he patched quickly and at a…read moregreat price. He was also very helpful in referring us to another shop for some exterior damage to our car. He informed us that he's been here for 37 years and it shows! He was very welcoming to my husband and I and was very understanding when I thought we could pay with card but he only accepts cash, allowed us to return with the cash next day. This will be our go to if we ever have any other tire/car issues. Thank you Jeff & good time auto!

Jeff and his team have been lifesavers in more than one occasion for all three car-owning arms of…read moreour family. Great work, honest and accurate estimates, no pressure service. Also very informed and helpful insight into the variety of issues that come up with cars ranging from compacts to SUVs in our family. not oy that, they've been a reliable, steadfast support to our elderly parents, bending over backward to help them out in emergency situations. Highly recommended -- so much so, that famiky in Brooklyn bring their cars here to get serviced. Easy five stars.

I worked with Irina Williams on the purchase of my new Golf TDI, and had an excellent experience…read more She was very professional and knowledgeable about the cars, and responded quickly to emails/messages during a somewhat time-sensitive process (the car had to be delivered from a container ship before my trade-in's registration expired). Jon Budd in the finance department made the financing process clear and easy, and took care of all the NYS registration details. The whole purchase process was quick and painless, and I love my car. Can't ask for much more from the carbuying process, right?

Prices for service are absurdly inflated. The bill was 10% higher than the estimate. with se prices…read morein the thousands, that number becomes significant.