While I've rented from Enterprise before, I must say I am so impressed with this location! The…read morefriendly staff and choices of vehicles are abundant. Unfortunately I had a little fender bender and my car is in the shop, this location partners with Caliber Collision and offers a shuttle service to and from so that you won't be without a vehicle! From the pickup at the shop, to drop off and vehicle pickup, it was all a breeze. Highly recommend this location when needing a rental!

Location is easy to get to and I always come here for truck rentals. Steven and the team are all…read moreextremely helpful.

This place came through for me in a pinch! My family came down to visit me on their way to the…read moreGrand Canyon . They wanted me to go with them but there was no room in the car so my mom convinced me to look for a place to rent a van. I seriously didn't think I was going to find anything reasonable let alone someone who would have a van on an hours notice. I first called Enterprise and they were closed on a Saturday . They said the only location that was open was the one in the airport. I called a Hertz and they wanted around $160.00 and the miles were not unlimited. Then I finally called Avis who not only had a van ready but the price was reasonable. It was a little over $100.00 with unlimited miles. The van seated 7 people and there was even a camera in the back of the van where you can see as you are backing out. It was nice and clean too. They also let us return it on a Sunday where other places didn't allow a Sunday drop off. My husband decided to drop it off on Monday since it was his day off and they were nice enough to give him a ride back home. I would definitely want to use them again!

Great, friendly service. Got in and out quickly. Conveniently located. You can drop off your rental…read moreat any Enterprise (love this!). Only downside is they don't necessarily keep a lot of inventory onsite so there may be a wait involved unless you call ahead. I failed to do so but was able to chose to upgrade to another vehicle at $5 a day more (no big deal) so it worked out.

Quick assistance. Made reservations online same day and went to pick up... nothing really to…read morecomplain about. Quick drop off too

I could understand inaccurate estimated wait times when busy. Being that there is a washing…read moremachine/cleaning facility onsite for the vehicles I was caught off guard by the condition of the inside of the vehicle I picked up. It was a bit dirty on the inside, almost looked as if I picked someone's personal car. Called corporate office and they stated they would escalate this to a regional manager...still have not heard anything back. I will say, I have used enterprises a handful of times since I've been in the valley and the vehicles have always been spotless on the inside.

Hertz experience here - mainly one of the customer support representatives named Leanne…read more Rude, Unprofessional, and Zero Accountability for a Gold Plus (Presidential Circle) Member Rental Date: June 27, 2025 Our experience at the Hertz Las Vegas location was shockingly poor, especially considering my fiancé's Presidential Circle membership. Due to flight delays and shuttle traffic, we arrived at the rental center around midnight. We had booked a pickup truck but realized it didn't have enough storage, so we asked to switch to a car from the Presidential lane -- something that's never been an issue before. That's when we encountered Leanne (short woman with brown hair in kind of a Dora-type haircut), who was shockingly rude and unprofessional. When my fiancé politely asked, "Could you please check what my other options are?", she mocked him in front of everyone, saying, "Look at this guy -- he's begging me now." We were stunned. When we told her this kind of behavior is not okay, she smiled, gave us her name, and said "Feel free to complain on me" like she was proud of it -- then walked away as if she had done nothing wrong. We contacted Hertz Customer Service that same night. They apologized, promised to remove some charges, offer a free rental, and file an official complaint against her. Two months later -- nothing. No follow-up, no credits, and no accountability. Now my fiancé is on yet another hour-long call trying to resolve what should have been a straightforward issue. This was not just disappointing -- it was demeaning. For a company that prides itself on elite membership experiences, this was anything but. If she hates her job, she should do something else instead of ruining everyone's days and vacations. Please put her on probation or fire her, she was terribly demeaning- not customer service support whatsoever.

Expect a very long line!!…read more So why do I rent a car in Las Vegas? When traveling with a nonagenarian it is so much easier to have a car. As a bonus, love checking out places off the strip like Zaytoon, Hash House A Go Go, and the Neon Museum. Red Rock Canyon and Hoover Dam are great day trips made much easier with a car. The car rental process is never easy in Vegas, though. Take the shuttle and then wait, wait, wait. We've been given a car that was rented to someone else (and had to return for another car) or been told that what we rented is sold out, do we want an upgrade for an additional cost? No, thanks. Still, being able to drive, makes it much easier. So we wait, then head off the strip to grab lunch, stop by a grocery store to pick up bottles of water and Gatorade and then head to our on the strip hotel to park. Lotus of Siam for Crispy Duck Panang, anyone?? (Thanks to Houston's CM Jando for the great Vegas recommendations.)

I would give 0 star if I could. Horrible service. Rented a Tesla and they said nothing about I have…read moreto bring it back charged at certain amount. Car was charged at home and obviously it uses battery to get to this place. They promised me a ride back to the repair shop where my car was, and supposedly she called a Lyft but I waited like 20minutes and she goes, "it's not picking up the driver" and when I had her cancel the Lyft and I request on my app it gets the driver right away. And she goes" I would've drop you off if I haven't a customer coming" screw this place.

Had to rent a car while my car was in the repair shop through the insurance. State Farm messed up,…read morewith the claim info being incorrect. Maverick from Hertz was very helpful, patient and knowledgeable. And was trying his best to help with the situation. I definitely recommend it Hertz location! Best service! Thank you for your help Maverick.

Just logged on to give a positive review for this location. Nessa, the manager was so patient and…read morehelpful. The vehicle I rented was great but the human part, customer service, was even better. Thank you

Very convenient location to my home! Having been an Enterprise customer now for over 10 years, I…read morehave always had a pleasant experience. The S.Rainbow location is AMAZING with the absolute best customer service. Nessa, Yates and Zach always ensure that my requests and needs are met going above and beyond to enhance my rental experience! The rental process is always fast, professional and seamless. I'm in and out in minutes! If you stop by, ask them for snacks! . They're top tier!

Enterprise on West Flamingo was the BEST experience I've had renting a car. Curtis, Paul, and…read moreVictoria were all fabulous! If you ever want to rent a car, there's no better place than Enterprise leasing on West Flamingo Thanks, From Julie J.

Worst travel experiance ever, as a corporate traveler, the company i work for reserved a vehicle,…read morethat i was to collect. Staff at enterprise rent a car in Las Vegas, we're rude and unprofessional and would not even make a call to get confirmation on details of rental and finance stateing they wont call because they dont work for the company. I would like to advise corporate business not to use enterprise rent a car for there clients.

I've always had a great experience with Budget Car Rental. The customer service is consistently…read moreexcellent, and the entire team goes above and beyond to make the rental process easy and stress-free. A special thank you to Jonel and Colten for always being friendly, professional, and helpful. They truly care about their customers, and it shows. I highly recommend this location to anyone looking for outstanding service!

We thought to give them another chance, but for the second time in a row, this location did not…read morehave a car for us, even though we had a reservation. I gave it one more star for their genuine employees. At least they called 30 mins prior to my reservation time. The employees are genuinely nice, but its just bad business how they do not communicate with the Harry Reid Airport to see how many cars are actually available. I do not recommend.

They called me to inform me that they had rented out the car I had reserved while I was already on…read moremy way to pick it up. I was then told that the Rainbow location refused to send them any additional vehicles. The representative, Ella (I believe that was her name), instructed me to go to the airport location, stating that all of my reservation notes would be there and that I would be able to rent a car at that location. I drove 20 miles to the airport, only to be told by the airport staff that they had no record of my reservation or any notes associated with it. I asked if I could rent a vehicle at the airport, and was told yes--but at a cost of $230, plus an additional $25 fee if I returned it to the Rainbow location. This was despite the fact that my original reservation was confirmed at $100. The airport location attempted to contact the Rainbow location multiple times but received no response. As a result of the misinformation and lack of coordination from the Rainbow location, I was left without a vehicle. Due to the clear incompetence and mishandling of my reservation, I have filed a formal complaint with Avis.

I reserved a rental car for my 2 weeks in Vegas. This location had one of the best deals in the…read morearea. I arrived about 30 mins early and was able to get my rental. The customer service agent that helped me was awesome he even upgraded my rental for no additional fee. I am quite happy with the service and the vehicle during my stay in Vegas. This will be my go to location.

My God, this place is the best. The value and the service was amazing... highly recommend. The…read moreguy that helped us was 110% amazing. He got us the best deal. And offered the best service. I'll try and get his name because he deserves a shout out.

Sitting at Salt Lake airport Utah. Stood in a long line at Budget Car rental; get there and they…read moresay they have to clean the car. 10-45 minutes she said. Could I get another vehicle of course but you have to pay for the upgrade. We are among 5-6 other people waiting for their vehicle. My recommendation is stay away. Hertz looks so much better. Budget seems like they have over booked. Disappointed. No apologizes or anything of the sort. It appears that Budget doesn't really care about the customer. For me never again for me. It's a Tuesday on a non holiday week. I would use someone else. Today's date is 6-23-26.