I was here for an appointment when I witnessed one of the most sickening things ever! Young lady…read morehere with her child (approx 7 y.o) and they said they couldn't see her because she had her kid but when making the appoint the day before with her child present they did not say that! Made this young lady cry in front of her child and when I say I'd sit with the child they then said the lady was being asked to leave ‍ how sickening !!! She's begging for help for a hurting tooth as she was here by appointment!!!! Then the placed is packed i think because it's able to get people in so fast but this shows, they go fast with their work just to get more patients in and more money flow. I'm so upset by these people!!! Now I'm banned because I'm sticking up for whats right , this wasn't even about me! Just something I witnessed!!!

If you value your teeth and want them for the rest of your life don't go here. The receptionists…read moreare rude . I can imagine there's a huge turnover in this office by the way they treat their clients .

This office has a wonderful staff. But why would such a great group of folks wait an entire year to…read moretell you that your insurance is out of network and than bill you $485.00 for 3 simple basic cleanings after a year...!!! If you're a (Blue Cross Blue sheild Medicare) card holder beware. This office is out of network..!!

Taking advantage of sr citizens and veterans. Dentures don't fit . Paid in full and they keep…read moresending bills after over a year . Don't use these clowns. Horrible horrible experience. $5000 and dentures do not fit . Customer service horrible horrible rude . These clowns take advantage of seniors and veterans do not use these clowns

One of the nicest most knowledgeable Dentist I've ever met. I am not local but dropped in after a…read moreflight into Flint. I had unusual pain in my jaw and he immediately took me to a room and did a diagnostic. I wish he had a practice in my home town. Highly recommend!

I am really not the person who posts things like this…read more I worked in customer service for years. I have also been far too imperfect in my own life to make a habit of publicly dragging people. I wish this office understood how bad the last few months have had to be for me to sit down and write a Yelp review like this in the first place. And really, it goes back years. When I first got sober, Grassy Dental did the crowns across the front of my mouth. Those are the same teeth I have spent the last several months trying to repair. Then, on December 23, 2025, I had eight extractions through emergency dental care. Amazing way to spend Christmas. When I came here afterward, I had two requests. The biggest one was simple: please start dealing with my front teeth right away. I was already missing two of them. What I learned the hard way is that when the actual tooth or crown breaks off badly enough, you can't necessarily just walk into a dentist and have another crown put on. Depending on what is left, there can be additional procedures and months of healing involved before a permanent tooth can even be placed. In the meantime, you're wearing a partial denture. Yeah. It's as fun as it sounds. So when I said the front teeth were my priority, I wasn't asking because I was impatient about cosmetics. I knew what it meant to lose another one. Six months later, those teeth still had not been started. Then last Friday night, I was eating a mango and another tooth broke off. Right next to the missing front ones. A tooth this office had recently worked on. So I went into the office yesterday morning. It was chaotic. There were several people in and out of the room. My mother was with me, which admittedly added another layer of chaos all its own, and by that point I could practically feel the collective frequency of thank you and please get the fuck out vibrating through the building. The dentist who has been treating me for the last several months popped into the room briefly. Another younger dental professional was also there who, to my knowledge, had not worked on me before and was not familiar with the history of my case. At that point, I just wanted everybody to stop for a second. I said, essentially: Can we just pause? Before I leave here today, I would really like to make a plan. What do I need to do to get these three front teeth taken care of? That was it. I wasn't demanding that somebody magically manufacture three teeth before lunch. I wanted a plan. After months of appointments, procedures, healing, temporary fixes and now another broken front tooth, I wanted somebody to sit down with me for five minutes and tell me what happens next. That interaction is ultimately why I am writing this. I'm not writing this because I think one angry Yelp review is going to shut down a dental practice. I'm writing it because I hope somebody there reads it and understands what this experience has actually been like on the other side of the chair. I can only speak to my own experience. I am not a dentist. I am not a doctor. I cannot tell you whether any of the treatment I received was clinically negligent, and I'm not going to pretend that I can. I can tell you how I was treated. I felt like another appointment. Another reimbursement. Another person to get through the schedule. I did not leave feeling like getting things right mattered nearly as much as getting me through. I also personally witnessed interactions between the primary dentist and employees that I found aggressive, uncomfortable and unnecessary. I don't know everything happening behind the scenes. I know what I personally saw, and it did not make me feel particularly confident being the person in the chair. And if you are dealing with severe dental damage, especially if you are in recovery from addiction or alcoholism, please do your homework before choosing where you receive care. There is already enough shame attached to walking into a dentist with a mouth that tells pieces of your history before you ever get the chance to explain it. You are already vulnerable. You should not also have to wonder whether you are being rushed through because your insurance card says Medicaid. Ask questions. Get another opinion. Keep your records. Keep your treatment plans. And when something matters to you, make sure there is an actual plan for it before you leave. I wish I had done more of that sooner. I genuinely wish this office understood just how much it took for me to write this at all. I'm sure this review won't make much of a difference. But I have to try. Katherine Ervans

I had 6 fillings done over the period of 6 months. 4 have already had to be replaced. Over the…read moreweekend, another fell out. Current dentist finds no reason that they should be falling out. Very disappointing to have to go thru the process of having the work done again. It has only been 18 months since I stopped going to Aspen.

Went it to get work done went over the price with the insurance person got an estimate went home…read moreand thought about it. Went back in told the receptionist to go ahead and we put it on my credit card. Was told at the point I paid that the amount I was paying would be the only thing I would have to pay I was told that EVERYTHING was covered, it was not an estimate this was the amount I was told. Today I go in and they want an additional 700.00 I would have paid until the insurance lady got snippy with me when I asked for an explanation of why they wanted more money. I will never go back

Dr. Callaway is not only a sweet soul, she's calming, cool and collective. You couldn't find a…read morenicer staff. I drive 45 minutes and I'd drive 2 hours if I had to. I wish I had found this place 10 years ago.

Made appointment on Monday, September 21st., picked up paperwork on Tuesday, September 22nd. I…read morearrived for 11:00 a.m. appointment on Wednesday, September 23rd. @ 10:45 a.m. and checked in. I approached the receptionist desk at 11:50 to see why the hold up. A not so gentle man, who I was told was the lead assistant told me I would have to wait another hour or come back Thursday morning. I declined both. I told him of having to hire a sitter for my ill daughter, to which he responded "sorry to interrupt your personal life". Seriously!?! According to your "Appointment Policy" "Our goal is to reduce your time in the office and give our patients the best experience possible while they are here". Not a good experience.

For simple processes like cleaning they are mediocre. If you have dental needs beyond that look…read moreelsewhere.

Would like to give Dr.Ford and staff a big high five! They have done a wonderful job with…read moreinformation to patients on what has been done to make us safe from COVID 19. I have been there 3 times now and I am very confident that they have went above and beyond (as always) for their patients . You all are awesome!!

Even though I am not from this area. I stopped by to have some work done and we were very pleased…read morewith the Doctors. I think it was Roy and Amber that took care of me along with Dr. Kizy. Plenty of room in waiting area. Easy to find and they even took my insurance.

A copy of my google review:…read more If i could write 0 stars i would. i had originally come in with a decayed tooth. they quickly got me in. and looked at it. this was the only good part. they tell me i need 8+ crowns done and root canals. yes i know. thats okay. they tell me the insurance covers all of it. okay, thats nice, if its covered lets do the work. Next visit. i get seated in the room.my appt. was at 11 no one entered or got started on my teeth til 2-3 and did not finish til 4. i understand walk-ins. i understand being busy. but 2 movies while waiting for work is way too long. Still not to the worst part. the Dentists, as i will not call them doctors. 1: did not do the fittings or cleaning of the crowns after they were placed 2: dental cement was still stuck to the front of my teeth. not where it should be. cause 1 would have fixed that. 3: i had come back and expressed that there was discomfort on my incisors and that a crown has a gap on the backside. also that a front tooth had chipped. the dentist that came back to look at me didn't even look at the chipped tooth or look up from his computer. just said its not chipped. 4: i had to pay $100 out of pocket to a local dentist to get the tooth polished that was chipped. 5: i decided to work with the insurance and we had other dentists look at the incisors. final result from 3 dentists was that the crowns were not placed properly. and that they are unwilling to work on them due to not wanting to be liable, which is understandable. 6: no compassion. the female dentist sprayed my face with the air hose when i was having a panic attack. causing water on my face to fling into my eye. ive NEVER had a dentist do that. and most use safety glasses to prevent this 7:MEDICATION: do not trust the office staff when they say they sent your meds or they called the pharm. i was at the pharmacy when they said they called the pharm. the phone did not ring. if the office staff will lie. more than likely so will the doctor. with the work done i need a chloride/chlorine mouthwash, hexa-something. 4 times i called the office regarding it, 4 times my medications were not sent. my local dentist filled a script for the mouth wash and the hospital was able to script me for the amoxicillin. failure to provide medication for a surgery they did. that is not acceptable. the dentists at Deluxe dental in flint are unable to correctly do their job. evaluate properly what other dentists were able to do. i have done the right things, i have expressed my discomfort. the quality of the work to deluxe dental. all dentists in the location do not have compassion. and when i tried to explain i did not have time to do the other crowns this week. i was not able to leave until the dentist gave me a doctors note, "under the impression i was coming back" so i could leave the building. i felt trapped. there is nothing they can do to fix this as i will not let them near my mouth ever again. i have reached out. but their ability to perform work correctly the first time is low. compassion is low. wait times are high. also go check the other low reviews on yelp also. a lot of the same problems over and over. Update: 9/3/26 i got a call around 2-3 weeks ago saying i had a cleaning scheduled and i had missed appointments. i dont see deluxe dental anymore.i havent seen them since winter. ive NEVER scheduled a cleaning with them as i only went to them for emergency care my local dentist could not do. The constant harrassing calls, and the unprofessionalism of the front office clerks is horrid. They do not care. if they are rude to you. just image how much they actually care about your medical care, or dental work. im not the only one with these issues. go ahead, if you dont believe me, go read the other reviews that have gone thru the same as i have.

Terrible. I had two dental implants done at this office 10 years ago. The surgeon did a great…read morejob; however, one of the implants came loose, so I needed to get the information for my dentist to replace the screw. This office had minimal records of my visit. They couldn't even tell me who the surgeon was who performed the procedure! My dentist has to play detective to determine the details that should have been preserved. We're still working on tracking down the exact screw that is needed. I remember that the surgeon (a woman) also taught the procedure at U of M but that's all I know.

I was extremely impressed by the office experience upon entering said facility. The receptionist…read morewas friendly, knowledgeable, and added much to the overall dental experience. I had two small fillings and the excellence in the care, humor, knowledge, and the expertise of Dr. Hamzad Syed was most satisfying. His gentleness in giving the needed pain medication was indeed 99% pain free. A graduate of Detroit Mercy College, Detroit, and Wayne State, College of Dentistry, University, Detroit, with eight years of experience, is more that professional and is extremely gratifying. Dr. Syed, a young dentist, brings the latest technology and expertise, into this excellent dental clinic on Miller Road, Flint, Michigan. His assistant in the oral surgery was a delightful individual by the name of Shelley. She was a total professional, humorous, and with several years experience, added in making this client more at ease in the dental chair. Both worked as a unified team effort in making this a more conformable experience. New Dental Clinic is a most welcomed and necessary for the Flint community,

Dr. Grossi and his team are a great bunch. They are very professional and courteous. The office is…read morevery nice and clean.My insurance did not cover some of the procedures and they worked out a plan with me so that I could have teeth. I'm getting dentures and implants and they just started on my procedure. I will be giving updates though out my Procedure. Please visit Dr. Grossi's office and talk to the staff and I'm sure you will come back to get work done. Thank you James Grayson

DONT GO HERE!!! scammed me and my insurance, got a paper stating that they denied sending my…read moreinsurance proof. i was supposed to get a root canal and he said between me and him that he didn't have to and faked my x-rays with a fake crown and months later because he seemed shady and was rude asf! i went to a different one and i had they said there was a cavity under the filling grossi did so thanks to them i also lost a tooth. so my new dentist which i absolutely adore had to do a root canal.mind is absolutely blown fuck GROSSI

the staff there are amazingly welcoming, and my hygienist Lindsey was absolutely patient and gently…read morewith me. I expressed how scared I was. and she made me so comfortable. I wholeheartedly recommend you all to come

Dr Brezden is without doubt, the finest dentist I have ever had. She is sweet, gentle, concerned…read moreabout your needs and great dentist. Dawn is the finit hygienist I have ever had as well, the entire staff is professional, and extremely friendly. This is superb dental office A+++