1st class pool service. We had an ongoing problem with our pool pump/controller turning on or…read moreconsistantly running . Our existing pool service company had a hard time resolving the problem. We were about to install a new pump. However reached out to Pro Care and they immediatly came out to evaluate. Within a short time Ryan evaluated and fixed the problem without the big expense of new equipment. I would give a 6 star if possible Highly recommend

I was very impressed with Ryan's knowledge, experience, and customer service. I thought I needed…read moresome pool equipment replaced that would be expensive. Ryan fixed the problem at a surprisingly low cost to me. He also referred me to someone to help replace some damaged tile we have around our spa. Wonderful overall experience and will definitely be using this company for our future pool needs.

PhenomePool has been servicing our pool and equipment since he started- we were one of his their…read morefirst accounts. Solly is and has always been amazing! Carlos our pool tech is great! He is friendly, efficient & knowledgeable. I would highly recommend Solly and his team (and have recommended them to many friends). I love that they offer automatic payment as well !!! Keep up the good work guys !!

I've had a problem with air getting into my pump. Been trying to figure it out for way too long…read more Gave up and called Phenomepool (based on other reviews). Brendan came out, figured it out in 10 minutes (replaced a valve seal), charged a very reasonable fee. I will use them again.

Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Highly recommend this company! I contacted Joe after my last pool guy handled a situation we had…read morevery unprofessionally, and we couldn't be happier with our decision. He has been nothing short of super professional, excellent work, our pool looks and feels amazing, and it feels good to support a business that cares about their customers and giving 10/10 service always. I would not hesitate calling Joe for any & all your pool needs!

Bailey might genuinely be the coolest person living on your block. He's incredibly knowledgeable,…read moreprofessional, and easy to work with. A couple of years before I officially hired him, I would reach out with pool questions and troubleshooting issues, and he was always generous with his time and advice, responding whenever he could. Fast forward to 2025, and I finally brought him on to service my pool. I try to say hello whenever he stops by, and despite having a busy schedule, he never makes me feel like I'm interrupting him or taking up too much of his time. I've recommended Bailey to several friends, and every one of them has been happy with his service. In fact, some even reached out to thank me for the recommendation. I've been extremely satisfied with his work and will continue recommending him to anyone looking for reliable pool service. Great service, great person, and an all-around awesome guy!

We just had our DE Filter cleaned and recharged from Clean Water Pool and Spa Care, and they did a…read moregreat job. Shawn was very thorough and answered all my questions (I'm a new pool owner). He was very friendly and knowledgeable. He was able to clean my filthy filter and now my pool looks great. Bailey was also very friendly and responsive regarding scheduling, follow up etc. Highly recommend these guys, and I'll be using them again. Thanks! Shaun

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

I'm really disappointed in the service from the technician that services our apartment…read morepool/jacuzzi. He seems to think that 109 degrees is a SAFE temperature for jacuzzis. It was just at 113 degrees the other day.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

* * *** Alejandro is awesome Called to fix heater issue…read moreright before a party. Alejandro picked up immediately, no hold music hell. He actually listened, got me on the schedule same day, and texted me updates so I wasn't left guessing. Super friendly and knows his stuff. If your whole team is like him, you've got customers for life.

Kiko has been taking care of our pool for a while now and I honestly have nothing but good things…read moreto say. We've chit chatted a few times during service visits and he has always been very nice, respectful, and professional. You can tell he genuinely cares about the quality of his work and takes pride in making sure everything looks good before he leaves. Our pool has been looking super clean, clear, and well maintained ever since. Reliable service and a great attitude go a long way, and I truly appreciate it. Highly recommend!

Aaron and team are fantastic. They are incredibly responsive and provide really top notch customer…read moreservice. Recently resurfaced my pool with them and it turned out great!

Aaron, the owner Rancho Santa Fe pools does a spectacular job. He keeps the pool and spa spotlessly…read moreclean. He does regular maintenance on the equipment keeping it running smoothly. He has been responsive anytime we have needed assistance. He communicates well. I can highly recommend Aaron for your pool and spa needs.

Andy is awesome! Super reliable, great communicator, and competitive prices. All things that are a…read morebit hard to find within the pool service industry.

I lost my pool care person (turned out to be a GOOD thing!) because I found Andy. What a…read moredifference. On time...consistent...fixed my cloudy water problem...great communication - great attitude...I could not be happier with him.