I would give them 0 stars. They had no problem taking the check from my insurance company and…read moretrying to put RTA cabinets in my kitchen that came in 4 different shades. They left my family with no kitchen for close to a year and had the nerve to try to scam on the billing paperwork. They were supposedly preferred contractors but they should not be. They hand drew the cabinet lay out plan and left one wall out completely. They had two guy that assembled the cabinets in my driveway and left the debris out during the weekend of hurricane Ian. My veteran disabled husband, daughter and myself chased after the trash that was flying all in to the neighbors yards. Lastly they had the nerve to put a lien on my house. I wouldn't select them to handle a flooded dog house. Awful people (except Kevin), awful work and great liars!!

The techs at Capital handled water damage in my basement quickly and professionally. The lead…read moretech, Gary, kept me informed on all actions taken and what my options were as we moved through the process. He came by daily to check on us until the clean-up was complete. I would definitely use Capital again. Great quality and value. Entire team was courteous and reliable.

I had a leak in my home and had to temporary place items in my home for storage until the repairs…read morewas complete. They loaded the truck, repacked everything, stored and return everything. The service was great as well as the professional of their employees.Rennazo Tharpe was a wealth of knowledge and excellent communicator. He calmed all of my anxiety when it was taking longer than I anticipated for everything to be completed. Robert North is the second employee I encountered. Professional in every manner. He was kind, patient and kept his word each time I spoke with him. I had never heard of this company before using them but will suggest them to others and use them again if I need their services.

Please do your research before signing on the dotted line with this company. They have absolutely…read moreno integrity. Everything they do is about getting more money. I was so disappointed with the service that I received, especially since it came from a referral. I am a single woman and they totally took advantage of me. They even sued my insurance company, because they thought I had kept money intended for them. It was the worst experience I've ever had. Please take your time and find someone who is ethically sound to do the work in your home. I had nightmares after dealing with Rod Coleman...

Parker Young took 3 days to contact us after receiving our claim. We never heard from them until we…read morecalled to discuss the quote they gave us. The written quote was for $10,813 on June 10. A few days later 6/15, they told our claims adjuster they could not do the job for less than $25K. The explanation they gave was the scope of the project was correct but their pricing was wrong. Needless to say we did not deal with this unethical company.

On time, very clean. Work product excellent ! Crews are friendly and always ask if anything needs…read moreaddressed.

I am a single mother and was looking for a trustworthy contractor…read more Shane was very responsive until money was exchanged. In short, Mystic was paid for half the job some materials were left on site, with none of the labor done on the first day. Shane was unresponsive, so I wanted to cancel the job and he said he would refund what was paid minus materials. No reply after several attempts to contact.

We hired Mystic to replace our roof. He in fact got it approved by insurance and then had our roof…read moredone in a day

I had a small leak appear on the ceiling, no clear cause. One company came out and recommended…read moretearing out the entire ceiling to look for the issue. Aqua Flame traced the leak all the way to the attic and a likely faulty A/C unit, without cutting into any of the wall. They charged me nothing for diagnosing this issue and recommended we call an HVAC company. It was refreshing to know that Aqua Flame is not in the business of trying to sell you something for the sake of selling, but rather, they truly care about their customers and fixing their problems - even if it means the next call is to a different company.

I had a plumbing leak one evening after work and I looked online for an emergency plumber and found…read moreAquaflame. They were at my house in an hour. They stopped the cause o f the leak, calmed my nerves, because I was stressed, and scheduled a time to return the next day. They were very helpful throughout the process and communicated every step of the way. They gave me an overview at the beginning and checked in with me throughout the process. I had a lot of questions because I didn't know anything about plumbing leaks and water damage and I had never filed an insurance claim for my home. I appreciate the guys at Aquaflame!!

Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

just an incredible experience with John at Remediation Group. he made a stressful situation a lot…read moremore bearable with an expert hand and concrete solutions to an ongoing mold problem. excellent communication and we had a positive result in the end. he worked with me on price, too, which I greatly appreciated. definitely go here when you have a water-intrusion situation!

They have done multiple roofs for me and always do excellent work. This time I struggled a bit with…read moregetting in touch with someone from the company for a few days but it turned out there assistant quit so no one was answering the phones. I was finally able to track down someone and they were able to get the project rolling again.

I sent this company a request for a quote on a cleint's property. They were not even able to…read morecomplete that request, much less offer a competitive quote. Terrible customer service. They use AI to manage their customers and it is so very impersonal. I recommend you look elsewhere. I certainly have and will in the future.

I had seen a billboard advertisement and called united installers plumbing to fix a leak in the…read moreceiling. They very quick to send two plumbers promptly. They sent two plumbers and one called himself a senior...they both looked at the leak and said that it was completely dry and they couldn't find a leak...becoz the upstairs bathroom sits right above where the leak was he said it could have been due to water running down the shower to the floor and since no one was using the upstairs shower anymore the problem must have fixed itself...and i need to caulk the sides of the tub to ensure there was no leak in the future... He never cut open the ceiling where the leak was and pls note it was not a small one and was still looking wet when they came and went but it was so high up that I couldn't just touch it and see....the company charged me 200 USD for the visit and the problem apparently didn't exist.,...in all this my mistake was that I didn't climb up the ladder to investigate while they were still there. Later in the week I asked my husband to climb up the ladder and look/feel the leak one more time before i called someone to patch up the ceiling ( there was a small whole the size of a baby's palm from all the prodding) and Lo and behold, it was still wet...there was no way a seasoned plumber could have missed that....I was so frustrated. The senior plumber, while he was there, all the while kept discussing his parallel business as a contractor and why I should hire him to renovate the bathroom. After a couple of days I called another plumber to fix a gas line and also showed him the leak he immediately diagnosed the problem as a pin hole leak( it was extremely extremely small ) and charged me 275 to fix it. I logged a complaint with Laura of United Installers plumbing that their Technician's very not professional( for trying to upsell me bathroom reno) and lousy at what they did....she promised I will get my money back but she never sent me the check after repeated follow ups. Every time there was some excuse or the other.. I would request all future customers to be vary of the quality of technicians they send. Pls don't waste your money on these good for nothing plumbers. I have already let me neighbors and friends know not hire them and I'll be sure to log a complaint with BBB as well. Thanks Katy

In my opinion I was way over charged for the work that was completed - took way to long to decide…read moreon the correct path to correct my water heater leak. I was priced not on the job but for the appearance and size of my house. Should not be charged for smoke breaks during service - being charged $665 to cut, replace a metal pipe is ridiculous. They also had to empty the water heater but didn't have a water hose and had to use mine along with my buckets Wasted time making the correct decision and possibly took advice from owner who has no experience with plumbing - Suggest to everyone to get a second opinion and not use this company for small jobs