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    Floor & Decor

    4.0 (61 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Colleen is AWESOME at the Pro Counter!! Please take the time below to read why I am so happy with the outcome. I hope that management at this store recognizes her on this one, because she went above and beyond to help us in a situation that frankly, no one else would. We were flooded out by Helene. Most all of our house was a Sedona Lodge large plant wood-tile. Given that we lost everything...The kitchen and places in the main area of our home had to have walls torn out. This left us with sections of tile missing. Since we had the tile installed over two years ago, we were challenged with the Dye-Lot not matching. And it had to match for the house or it was going to cost $54,000 to remove and replace it all. Colleen stepped up...We could not find a matching dye lot. She searched the systems and still nothing. She went above and beyond, even over the manager Hector...who was less than helpful. She called corporate Floor and Decor for me in Atlanta and got me in touch with a higher up there. In term...shortening this down....I ended up being able to speak with the manufacturer in Italy who then was able to pull my original dye lot sample and match it to today production. They then coordinated with Colleen and Corp F&D to bring in on the next shipment those tile lots closest matching. We bought samples of each and found the EXACT MATCH! Long story I know, yet this is how well she took care of us to help out. We are fortunate to have found people at a great store who truly took a challenge on, then went well above and beyond to help us out. Thank you Floor & Decor... And most of all...... Thank you Colleen for helping us.

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    5 days ago

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    8 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

    Very good place for choices of tile, laminate, marble, and flooring. Great prices and lots of decorating ideas.

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    6 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Floor & Decor

    Do you have porcelain counter tops?

    Hello Bijou, thank you for your question. We do not carry porcelain countertops, however, we do have wood, granite, quartz, and marble options available. Please visit us at https://www.flooranddecor.com/fixtures for more information. Have a great… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Floor & Decor

    Looked at a few places for a tile since a local company mixed up our order and we needed to make a quick change.

    Mentioned in 28 reviews

    Read more highlights

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    Leaving a one star is a HUGE exaggeration. The salesman was VERY pushy. We had a bathroom done a…read morefew years ago and we were promised a 30% discount on the next job. We ended up paying $20K for a half bath replacement excluding the walls. We weren't given a choice for the types of toilet or sink. We were given a quote of $700 more for a glass shower door over a plastic cover with hooks. This was a perfect example of taking advantage of a senior aged couple. Plus the APR was 6.99% with being calculated daily...so much for one year same as cash. I've made mistakes in my 78 years, nothing compared to this. It was my fault for not canceling this outrageous offer within the 3 day period, but with a company's reputation always on the line with each proposal written, this one had Titanic written all over it. Please be careful when treading water near this iceberg.

    I called inquiring about the price of a door advertised on TV. I didn't want the price…read more installation, delivery or anything else included. Just the price of the door. The woman refused to give it to me in a text citing everything from all of the possible difficulties, they might run into during installation and everything else under the sun. I told her I just wanted to know the price of the door. She refused to give it to me in writing. Then I checked the reviews and saw how negative they were, including those from former employees. I will not do business with this company.

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    Cabinets To Go - Messy  work it's not their cabinets so they don't care to treat them with respect and care

    Cabinets To Go

    1.9(12 reviews)
    3.9 miTyrone

    Our experience with Cabinets To Go was very mixed…read more We originally had a great visit a year ago, which is why we returned ready to purchase a bathroom vanity. Unfortunately, the customer service this time by the manager Richard was extremely disappointing. Richard was abrupt, unhelpful, and made the interaction feel like we were inconveniencing him. We expected to review and finalize our order, but had to ask just to see a printed quote before leaving, which made my husband and I frustrated. Upon leaving, we were so turned off that I decided we weren't going to use them. About a week went by and something just wasn't clicking with this quote. After reviewing more I realized we were given the wrong quote -- it was based on our original, larger cabinet and was priced higher even though we downsized. I called and spoke with Ricardo, the regional manager, who confirmed we were in fact given the wrong quote. Ricardo was professional, responsive, and fixed the quote. He ultimately saved the sale. The cabinet itself is beautiful and the installer did a great job, but the poor customer service made the process frustrating from start to finish. Because of that experience, we would not choose to purchase here again.

    Complete Failure, Property Damage, and Total Refusal to Take Responsibility…read more This was one of the worst home renovation experiences I've ever had. I spent over $20,000 with Cabinets To Go, who used Sage Surfaces to coordinate installation and hired Ramos Marble and Granite in Saint Petersburg, FL to do the work. What followed was incompetence, damage, and complete disregard for the customer. The problems started immediately. During the first install, Ramos installed the wrong backsplash (4" instead of the full backsplash I ordered). That mistake required everything to be torn out and redone. During the second installation, I stayed in the room specifically because trust was already gone. That decision proved necessary -- I personally watched the installer drag my stove across my floor instead of lifting it, leaving a long, obvious scrape in my new flooring. When I reported the damage, Ramos' operations manager asked for photos, which I sent immediately. A few hours later, she claimed their installer never moved my stove at all -- a statement that was simply untrue. She wasn't there. I was. I then escalated to Cabinets To Go and Sage Surfaces. Both companies said they were "working on it," then did absolutely nothing. No follow-up. No accountability. No compensation. The estimate to repair the damage is $1,800. This entire experience exposed a system where everyone takes your money, no one takes responsibility, and the customer is left paying for contractor damage. For a national brand and a $20K+ purchase, this level of negligence and indifference is unacceptable. If you're considering Cabinets To Go, Sage Surfaces, or Ramos Marble and Granite, understand this: when something goes wrong, you're on your own. I would strongly advise looking elsewhere.

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    Cabinets To Go - Tip out drawers dont work, match, no handles

    Tip out drawers dont work, match, no handles

    Cabinets To Go - Two different color cabinets back to back

    Two different color cabinets back to back

    Cabinets To Go - Gray, brown, gray cabinets! Will not correct color mismatch

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    Gray, brown, gray cabinets! Will not correct color mismatch

    KB Countertops - Largo - KB Countertops is a leading provider of White Macaubas Quartzite Countertops in Tampa and Largo, FL. Visit or contact us today for a free es

    KB Countertops - Largo

    4.4(30 reviews)
    7.1 mi

    I'd have given the company 5 stars, but the choices were limited - the bigger selection is…read moresupposedly at their Tampa store. That said, KB was able to satisfy both my wife and me with a splendid choice that we reserved on our first visit (we're just waiting until our new cabinets are installed so they can make an accurate measurement). We worked with Rey to accomplish our needs - on our way in we met another couple who were coming out, and they recommended Rey highly, that this was their 2nd order from KB / Rey. I'll update this review after the measurement and installation to let you know how things proceed!

    The salesman was great, the countertops look pretty good. There are some seams we didn't like as…read morethey look dirty. Also, had a couple of other issues come up and even though John said he would address them we never heard back. Calls and texts go unanswered. I mentioned this to him when he did come to inspect the seam, which he said was because of the design, which is not true at all. He said he gets so many calls/texts it is difficult to answer them all. We love the countertops, just wanted a couple of things fixed or explained. Good products, great salesman, not so good at follow up after completion.

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    KB Countertops - Largo - Alejandro brought his dog with him and the dog pooped inside my house. They didn't even pick it up. Strongly suggest avoiding these people!

    Alejandro brought his dog with him and the dog pooped inside my house. They didn't even pick it up. Strongly suggest avoiding these people!

    KB Countertops - Largo - Countertop professionally cut for sink - exactly the stone I wanted

    Countertop professionally cut for sink - exactly the stone I wanted

    KB Countertops - Largo - My beautiful new countertop!   I absolutely love it!

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    My beautiful new countertop! I absolutely love it!

    Floor & Decor - kitchenandbath - Updated July 2026

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