We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.

What a great experience working with Creative Floors! Johnny was so easy to work with from day one…read more- answered every single question we had (and we had a lot!), gave us honest advice even when it meant recommending a different product than we originally wanted, and just made the whole process feel easy and stress-free. Alejandro and the team who did the actual install were wonderful too - friendly, hardworking, and did beautiful work. Our floors look amazing! So glad we chose Creative Floors - couldn't have asked for a better team to work with on our new home. Highly recommend!

Such a great company for flooring. They did a great job and it was a really good price. I would…read moredefinitely recommend them for anything with flooring.

While interactions and communication with the teams was professional, courteous and helpful, and…read morethe quality of the carpet seems to be good so far. The quality of the work has warranted the low rating. They did not order the correct quantity of carpet to begin with, which meant two occasions for installation. But I do understand mistakes can happen. However, I now see that should have been a flag. After less than 6 months, there are multiple very visible seams in several locations. The worst being in the middle of a hallway - a major area of the house. I had never ever seen a seam in any carpet ever before, any where, so it was strange and somewhat shocking. They did respond and schedule to fix it in a timely manner. However, after spending 3 hours to supposedly fix the issues, a week later, the seams are just as bad. This has colored the whole experience to be extremely disappointing and I would not recommend them. At least not for carpeting.

I just had to write this to say how happy I am with Jim Douglas and his team. I have had backsplash…read moredon't in my kitchen and carpet cut into a rug for my family room and I love both!! They were so easy to work with. I highly recommend them!!!

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

Excellent work. Refinished adjacent wood to match perfectly. Spend the extra for dust collection,…read morethere was hardly any dust. Thank you Family Flooring America.

I recently had my floors completed with Family Flooring America and they were spectacular! Ann was…read moreexcellent to work with and I have already recommended her to several friends for their future projects. She has excellent communication follow up and really helped us to get what we were looking for in a floor. Ann has tons of experience to share and definitely worth the drive to their show room. If you have the opportunity to pick the install team, I can't recommend Angel enough! He was our install lead and did above and beyond in my opinion for an install. He ensured the team did top notch clean up every night and put as much of the house back to normal each night to ensure it was livable. Angel even mocked up suggestions for us to pick for transitions and had excellent ideas from his 20 years of experience. Overall, I would highly recommend this company and will only work with them moving forward for flooring needs.

We were getting a condo in Batavia ready to go on the market, not only did Carpet Near Me have…read morequality choices at a very fair price, but they got the job done even though we were pressed for time. Cannot say enough good things about their work ethic and professionalism.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

I just talked to Mirella this morning and it is obvious just from the way they treat people that…read moretheir work reflects who they are. Five star reviews everywhere. You will not be disappointed by their work.

We had them replace our porch posts and power wash and re-stain our deck. They were great to work…read morewith. Prompt, professional, quality work and fair pricing. I would highly recommend them.

I purchased new carpet from Ron a/ ALF in Dec 2022. I have a 2650 sq ft home, combo of hardwood…read more(kitchen/foyer), ceramic in bathrooms, and the rest carpet. Spent $9K in Dec 2022 for the new carpet, replacing 25 yr old builder grade carpet which had withstood a family of 4 for all those years, 2 kids from newborn to college, and multiple pets. This new carpet in 2 yrs looks worse than the 25 yr old carpet. It's matted, has stains (from what?? it's just me here now, no kids, no dogs, I don't wear shoes in the house.. ). I'm 100% disappointed in this awful carpet and will never purchase carpet from them again. Worst carpet I've ever purchased. The buying experience wasn't much better. I felt as if Ron was pushing hard for the sale and didn't care about much else, just the bottom line: the sale. That was all he seemed to care about, and unfortunately the installers were even worse. Neither seemed to want to be there and wanted to put in the least possible effort and then get outta there. Extremely disappointing experience from start to finish. If I ever have to buy a houseful of flooring again, I definitely won't choose this place. Good luck to all who do. Carpet may look pretty upon installation... but just wait a year.

Ron and his crew were wonderful to work with! They did an exceptional job. I would highly…read morerecommend them!

Unprofessional and terrible communication.I would give zero stars if I could. Carlson's Flooring…read morewasted months of our time. They came to our house promptly to measure the floors, which gave us a great first impression. That was the last positive thing about this experience.After the measurement, communication stopped completely. We spent months trying to get a simple quote, but we were met with radio silence and broken promises. We never received the estimate, and our project was completely stalled because of them. If they are this unreliable before even signing a contract, I can only imagine the nightmare of actually working with them. Save yourself the headache and call someone else.

The most incompetent flooring company I've ever tried to work with. I say "try" because after…read moreseveral months and visits I have yet to receive a finalized quote for the work they came out to measure. Kevin, their sales manager, will tell you whatever you want to hear but won't deliver or follow up on anything. Luckily, I never exchanged money with Carlson as I can't even imagine the nightmare once the work started (if it ever would). Carlson Flooring isn't the place for any flooring needs, unless you are just looking to waste your time.