Ask for quote for some kitchen cabinets and they told me they needed some days because they have to ask there venders for pricing, 1st red flag. They don't Have a pricing sheet. read more

I rarely leave negative reviews, but after years of frustration with Prefab Granite Depot, I feel compelled to share my experience. I hired them to install a waterfall-style counter back in June 2021. Barely a year later, the waterfall cracked for no clear reason. They came out again in July 2022 to repair it, but the job was subpar. I noticed that between the waterfall backing and the side of the cabinet. It wasn't flush at all. Which I'm assuming that it allowed the water fall to slide inward more than 90 degrees, thus putting strain at the joint. But I am not a professional installer. It took them until August 22, 2022, to actually address this crack and I was assured the issue wouldn't happen again, however nothing was done to fill the gap with sub board to prevent inward movement of the granite. Unfortunately, it did again crack. A third crack appeared on April 22, 2023. I reached out multiple times via email and phone, only to be completely ignored. No callbacks, no emails, nothing from their receptionist or customer service team. Then, in May 2025 -- the worst-case scenario happened -- the waterfall slab literally fell off the counter. It nearly injured my child, grazing his arm as it collapsed. This wasn't just poor workmanship; it was dangerous. I've given them multiple chances over the years to make this right, but the lack of accountability and disregard for customer safety is unacceptable. I would never recommend this company to anyone if this is still their current practice and to avoid at all costs. read more

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BEWARE of Prefab Granite Depot! They're as crooked as a dog and and my counterops. They demonstrate zero business ethics as you can see by the pictures! They take no responsibility for their mistakes and will say all the problems are because of your house. Martha is a combative sales rep and has no interest in being fair or ethical in her customer service. The owner, Weiss, is no better. He doesn't honor their warranty. They reluctantly came out 3 times to attempt to fix their mistakes and my counters still aren't close to being even. Don't waste your time or money. They should be reported to the better business bureau. read more

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My partner and I wanted to remodel our rental home before putting it on the market. The owner, Waiss, came to the home to measure and sketch out a preliminary design. We followed up with a visit to the store 2 weeks later where we chose a slab for the countertops as well as the specific cabinets (both material and design) that we wanted. Martha has been our Design Consultant with the occasional assistance of Angel who has also been great. After some delays during the Christmas Holidays, the materials were delivered and installed. The installers, Ricardo, Tom, Girardo and others did a very good job. We opted for outside fabrication which cut down on much of the dust. The price was reasonable. The store also carries flooring and cabinet accessories. We put the home on the market and prospective owners are very pleased with the new updates. Long story short, we highly recommend PreFab Granite Depot for new kitchens and bathrooms.!! read more

S THIS HOW YOU TREAT A RETURNING CUSTOMER ? We were sold a badly warped granite slab for our kitchen island. We noticed it after their installers left our home a dusty, dirty mess. How could they let a warped slab like this out for install ? The installers told us that Granite Depot knew that it was warped, the installers knew it as well. This slab was stored vertically in a bin separate from all the others like they had been trying to get rid of it. It had several strips of green tape attached that we were told indicated "cracks". We were told that with our measurements they could work around them. After many, many unanswered phone calls we eventually got the owner to come see for himself. He said "Ya, it's really warped" "like a potato chip". They finally offered to replace that slab, but after spending a week vacuuming and dusting our home after the first install we said they should compensate us for the warped slab instead. (The installers cut out the openings for the stove and sink IN OUR KITCHEN and used a little vacuum with no attachments that did very little). Granite Depot said " Well, we already discounted the slab. NO, they discount the slab because it was cracked, not because it was warped. They refuse to budge. read more

Prefab Granite Depot - This was the island slab they tried to slip past us. - Kitchen & Bath Near Me - San Diego, California

The sales group was very good. How ever when it came to installation the installers had no idea about supplies that we had paid extra . We needed thicker plywood. He asked if I had it. When they did come back a few days later install went fine until I got a closer look. Where he had cut out sink hole had been scratched from the saw they used. I complained to store . He came back out to try to polish it out and then stated these scratches were apart of the stone. I have had many different types of stone. I know scratches when I see them. I guess I will find a private stone repair that knows what to do read more

We love the quartzite we chose at Prefab Granite Depot! We had chosen 2 other slabs at another place but when we saw these, we knew these were the ones. They are so beautiful and we couldn't be happier. We loved them so much that we decided to do all the counters and the fireplace too. So happy we did! read more

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An excellent overall experience working with Angel and team from Prefab Granite Depot. They removed and replaced our outdated kitchen Countertop with Quartz countertop. They made modification on our existing cabinets to ensure proper installation. Most of all Angel's customer service is second to none, He reached out on every step of the process while entertaining the idea of changing design mid installation. I Highly recommend Prefab Granite deport for any kitchen remolding. read more

You wouldn't need to go somewhere else. The options you have are unlimited. The service is excellent. The price is reasonable. And the most is the friendly environment. No pressure to upsell you rather lengthy time to accommodate your needs. Kudos- very happy customer! read more

If you are shopping for a new kitchen, stop. A great new kitchen then take a look at Prefab Granite Depot. This is the third time I have used them and each time they have done a wonderful job. Their quality, their workmanship and their price can't be beat by the big box stores. I know because I have shopped around. PreFab Granite Depot is the only place I would go for a new kitchen, New Counter Top or anything related. Pat M. read more

Manuel was great. A true craftsman. Worked to make everything perfect. Highly recommend. read more

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Installation. very good, we compared several providers. The installation crew was very good. They cleaned up everything after they finished. read more

A good overall experience we picked the slab and they helped us make sure it was the one actually delivered. then they showed up, on time, quickly cut the vanity top to size and installed. they were respectful, they cleaned up and left. no hassle, no drama. I was pleasantly surprised to see it go EXACTLY as they had told us they are not the cheaper but they offer a great selection and deliver! read more

Prefab Granite Depot - The final installed vanity - Kitchen & Bath Near Me - San Diego, California

Got a great deal on a large piece of scrap granite. It is working very well for me as a surface for tooling leather.

I so enjoyed working with these folks. They have an amazing showroom, with so many great colors and styles to choose from. It's fun just to visit, to see all the possibilities! They turned my upstairs master bath into a modern, functional and beautiful space. It's by far one of the nicest rooms in the entire house! I'd certainly go there first, if I were to do any other updates at home. read more

For me, the idea of remodeling a kitchen was a nightmare! A friend recommended Prefab Granite Depot, and I was able to relax. Martha understood my problem and was extremely helpful. The showroom has so many choices, it was mind-blowing. My other problem is that I don't live in the area, so I relied on Martha to make some choices in my absence. Well, our new kitchen looks amazing! read more

The team was on time and manufactured at my house which was interesting. Counters are perfect! Seams look fantastic. Cutout for sink nice. Color match was perfect. Jill was very helpful when it came to selecting slabs. It did help that my cabinet guy installed the cabinets perfectly level. Which made. Their job perfect! Highly recommend Jill and her team. I used taj mahal quartzite. I love it! read more

I am so happy to remodeled my kitchen with Prefab Granite Depot. I highly recommend This company . We Couldn't be happier with our new Kitchen. The entire process from design to installation was seamless and professional. read more

This place is awesome. Their customer service is excellent (Angel is go to guy). Their prefab selection can't be beat. Installation was a breeze. Price was fair and equitable. You will not be disappointed! read more

Angel helped us design and execute our Kitchen and Guest Bathroom along with their high quality cabinets and contractor Ian. we're super happy and feel spoiled with our new spaces read more

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Fantastic quality, a vast array of cabinet options, and expert artistry. The granite and quartz slabs are absolutely stunning with a wide variety to choose from. The owners are incredibly honest, offering truly affordable pricing, and the staff is delightfully friendly and accommodating. read more

The company has done new kitchens for many of my clients with beautiful results at a competitive price. Scott Warren 40 year realtor and Contractor read more

This company provided us with an affordable kitchen remodel of cabinets and countertops. We used their prefabricated hardwood cabinets that come in set sizes and their flexibility to allow us to hire our own subs also saved costs over their bundled services. We give five stars to the owner for working with us on the design, and along with our sales person, provided very helpful advice on even the smallest of details. Their cabinet installer was excellent. The only issue we had was with the countertop installer. We were impressed how he worked with his crew, but he rushed the job to finish in a day (he was honest about this) and had to come out multiple times to address issues. Both installers were courteous and arrived on time. Customer service was very good. We highly recommend them for an affordable kitchen remodel. read more

Needing to replace our Outdated Counter tops. Wife and I wanted to check it out & see what it was all about. Ended up finding a Quartz we definitely wanted! Employees are well experienced and give there best recommendations to what you need. ADVICE: Make sure you measure out your Countertops accurately, a new sink and new Faucet ( they will only place the new sink & faucet in for you not install) Can be done all in one day. read more

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This review is for the gentleman who dropped by my house to look at our bath, determine what was needed to remove the old tub and shower and install a walk in shower in the same space. He did a quick measurement of the original bath, drew up a design of a walk in shower to fill the space, shower me samples and gave me a basic cost estimate. All in less than an hour. I liked it all. read more

came to get a stove they were selling to me all the way from Juluan. got here and they said somone else bought it the day before. never told me. i came with a truck and help. no apology. read more

We initially completed design with PGD back in July. At the time we were told install would be late August. Come August - about a week from install, our install day was pushed out a month till End of September; cabinet delays. Come End of September and we get pushed again till end of October. A week out from install we get a call that the countertops we selected were out of stock. We had to pick new countertops 3 days from install after reserving them and having our kitchen scheduled for months. Luckily we found some quartz in stock that went well with our backsplash and cabinets at the last minute. Our kitchen was finally installed by the first week of November. We have no complaints on design, or quality of work. We only wish lead times weren't exaggerated or so blatantly wrong (whether it be Covid supply chain issues or whatever the actual reason was). Communication on the project could have been better also - we had to constantly call for updates last minute trying to coordinate our own contractor for demo and kitchen prep. Ultimately we got our dream kitchen despite the bumpy road. read more

Prefab Granite Depot - After remodel - Kitchen & Bath Near Me - San Diego, California

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Great experience! no issues! Delivery with no issues Customer service was "customer satisfaction"! read more

I loved Jill, got a great deal, and had an amazing installer. They were right on track with the time and we're very easy to work around. I found issues in my own kitchen that my installer helped me fix even though he wasn't contracted too. When I get my Kitchen done in the future, I will definitely call them. read more

People if you need any prefabs, cabinets or any design for you next kitchen. Please, visit this location, they have a great customer service and prices. they're professional and they have a great selection for your kitchen or bathroom projects read more

Property manager contacted this place to replace cabinets due to a kitchen fire. Just wanted to say the issue was not with the installation. The cabinets were installed perfectly, had absolutely no problem with that. Those guys were polite and made an effort to clean up any mess they left. What was frustrating was scheduling and customer service/management though. They told me both times they would reach out to me the day before with a time (it would've been so much easier if it was planned before). The first time I had to call them because they contacted my property manager instead of me. I was a little frustrated but I understood that it was probs confusing as to who was the point of contact. The truly irritating part was with the second appointment. They contacted me the day before with their planned arrival time when the office was nearly closed. I had an issue with that time so I called them back right before closing to reschedule from morning to noon, and the dude was like sure and that he would call back. Wtf.. They totally IGNORED my request and came at 8AM the next day when I was totally not expecting it. I was extremely pissed off because I had plans. Very unprofessional. It would've been better to notify/contact the customer earlier in the day, get an actual confirmation, and actually adhere to the request after verbally agreeing. read more

Very positive experience. Clara was our main contact and I was very impressed with the level of detail she paid to our project. She had a real sense of urgency when our timelines were challenged by other contractors and did whatever she could to help us navigate those "curveballs" to make sure we had a positive experience. Weiss (sp), the owner, is very hands on and gave good advice when he came out for the final measurements, etc. Clara and Weiss made a great team! The install team, led by Michael, was new to work with Prefab but navigated through the "first rodeo challenges" very impressively. In fact the crew stayed until past midnight to get everything installed and keep to the schedule. Very impressed! Thanks for getting us a great new kitchen!! read more

Prefab Granite Depot - Kitchen & Bath Near Me - San Diego, California

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Prefab Granite Depot was amazing to work with. My first time around I found an amazing reminant that would fit perfectly on our bathroom vanity. We ran a tad short of material for the back splash so I returned (several times actually ) and found a similar chunck in their reminant stack. I must've come by at least 8 times. The staff was so patient and that means the world to me. The stock guys would pull out several pieces for me so i had plenty of options. I wanted the back splash to have similar lines as the counter. All in all it came out so beautiful! Thank you all for being so patient. read more

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Doesn't look like much on the outside, warehouse was a bit unorganized but the kitchen displays sure made up for it. I had previously gone in a couple weeks ago, lady at the front desk made no effort to talk to my wife and I, after we walked by a couple times. We finally came around to ask her questions about the whole process, very dry and vague responses were given by Martha. Told my wife we could easily go somewhere else. After a few days, she insisted on returning for a countertop piece she fell in love with. She came back with an estimate that seemed to be at a very fair price. Told me that a gal named Elsie helped her select a backsplash to match the countertop. Went on about how excited she was to see everything put together now that we have a better understanding, she's even talking about redoing our cabinets! As long as the wife's happy! Lol Will definitely be coming back once we are ready. read more

I used Prefab Granite Depot for a few jobs, and every time they have been amazing to work with. Here is review about our recent kitchen countertops: Really great team to work with, have a wonderful selection of countertops, latest styles, all nicely organized in one place in their show room, and range of price points. Project turned out great! There was a little hiccup (not Granite Depot fault) and they were on it and they helped get it corrected -- they should teach a class on great customer service, and you can tell they really care about their clients, and providing 100% great product and service. I am now using them for other projects and so glad to find a company I can trust, and has great prices and selection of materials! read more

I contracted for a major project (close to $100K) which included kitchen and bathroom remodel as well as new luxury vinyl flooring throughout the house. I have now an issue with the kitchen flooring which caused the vinyl to bend and crack in one area. After greater than 6 months of back and forth, a hundred emails and calls, multiple visits, they finally agreed to fix the flooring. BUT I need to contract and pay myself for an appliance installer to remove my refrigerator and freezer columns, stage them somewhere else for a period of time, and then get them reinstalled once flooring is repaired. Plus, my contract was with Kitchen Boutique which no longer exists. So, technically they don't owe me anything. So be aware, if anything goes wrong you are on your own. Sleazy business tactics. read more

Prefab did a great job on our Kitchen cabinets and countertop. Angel was available throughout the entire process, start to finish. Any snags during the installation were addressed and remedied quickly. Would definitely recommend them and we are using them for our custom bathroom vanity quartz countertops. read more

Prefab Granite Depot - Kitchen cabinets and countertop - Kitchen & Bath Near Me - San Diego, California

Do you want your bathroom to look like this? Check out in the photos the damage Prefab Granite Depot did to my walls and will not fix. Now they refuse to fix all the damage they caused, replace the sink and slab they ruined, and do the job right. Read the review by Mike R. His experiences sound like my own. These are the worst bunch of amateurs I have ever dealt with. If you care about your bathroom, go anywhere else, but not to Prefab Granite Depot. I ordered two vanities and tops from them. To begin with, they were more than a week late with getting one ready, which held up all the other work my contractor is doing. They are the kings of last-minute cancellations. They insist (and charge far too much for it) on doing the installation. But get this? They only do half the job and won't attach the plumbing. More critically, after not showing up for a week, my contractor had to go pick up one unit and install it himself so he could continue with the rest of the job. Who paid for it? NOT Prefab Granite Depot! I made the mistake of letting Prefab Granite Depot attempt to do the job with the second unit. Doing so, they destroyed two walls of my bathroom in three distinct places. Then they cut a very big hole in the slab and mounted a drop-in sink as an undermount. They won't repair the damage they did to my bathroom walls, nor will they cut a new slab and replace the handmade sink they ruined! Good luck reaching them, too. My rep Elsie doesn't work full-time. Most days, you won't be able to contact her. Miramar has a thousand slab and vanity stores. USE ANY OF THEM, NOT Prefab Granite Depot. These guys are the worst and will not own up or repair their expensive mistakes! read more

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Did a small two vanity bathroom remodel, Job supposed to be take two days but the cabinet guy did not have a helper, so it took him way longer to assemble the cabinets. Plus, he damaged both cabinets and I had to help carry the cabinets upstairs! He tried to cover up the damage with a paint pen! Sales rep Jill told the cabinet guy that she would discount the price due to the inconvenience, but they did not. She sent an invoice with numbers just made up on it and said I owed more. When I added up the invoice the number were way off and did not match the total cost. She then sent another invoice with different numbers just to cover her. Totally wrong and not professional at all. read more

Prefab Granite Depot - Kitchen & Bath Near Me - San Diego, California

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Look no more, prefab is the place for all your needs... literally. I walked in there and was surprised by the large selection of countertops and cabinetry. I was looking to only get my kitchen countertops done but ended up getting a great deal for cabinetry as well. From start to finish, Martha was the best rep, she helped us out with all of our needs and answered all of our questions, she made sure we were well taken care of and explained every single step of the project. Once again I highly recommend this family owned establishment. Great selection, great pricing, awesome office staff, and great installers. read more