Good selection of flowers. Delivery was on time and I found the flowers to be reasonably priced.read more

Ordered a funeral bouquet... friend sent me a photo... it looked about 10% as nice as the website…read morephoto and description. Cheaper vase, much fewer flowers, not even the same flowers as described. Very disappointed and embarrassed.

Fresh flowers, beautiful colors, and excellent presentation. I really enjoyed the bouquet. It would…read morehave been perfect with a little more volume.

They are fast and nice, but I'm very disappointed. I upgraded to a premium bouquet over the deluxe,…read moreand the display photo has just as many flowers as what I received. Not sure what the $15 upgrade is for if you get the same amount of flowers. While I had requested some purple to be added in as my mom loves pink and purple, the display photo is much more elegant than the arrangement I picked up. I wanted to support a small business but I think you get a much better deal at Trader Joe's (easily could've made this arrangement for less than half what I paid here). I will not be returning.

I recently ordered roses to celebrate a huge work milestone for my wife, and I couldn't be happier…read morewith the experience. There was a minor communication hiccup at the start, but it was quickly handled through a text and then a follow-up phone call. I truly appreciate when a business takes the time to communicate clearly -- and I'm especially impressed when someone is willing to pick up the phone for a quick conversation to make sure everything is right. The arrangement itself was beautiful, and the delivery went perfectly. Everything felt thoughtful, professional, and genuinely cared for. I'm so glad to have found my new go-to community florist. Highly recommend!

Ordered sympathy flowers for a wake/funeral and they were stunning and arrived on time. Peter was…read moreso helpful on the phone. We chose the Treasured and Beloved deluxe arrangement & were so happy that it looked just like the image online.

Super long overdue review, but Polly's Petals is truly the best! Working with Polly to bring…read morewedding visions to life! From the small details, to the overall pictures - Polly really does it all! Polly is incredible to work with from talking through your budget and needs and finding ways to bring your vision to life. Her and her team go above and beyond to make sure that all of the details are taken care of, and are always on time if not early. While it's super easy to just go into a grocery store to purchase floral, there is nothing like the quality and care that goes into the ones you get from a small local business. If you're looking for a florist for any special occasion or just want to share the love with someone, Polly's is the place to go!

One of the reasons that I chose Polly's Petals was that it WAS NOT connected with FTD. My…read moreexperience with FTD has typically been disappointing...the flowers delivered never look like the picture. I would highly recommend this florist. I wanted to support a small business, and I couldn't have been happier with the plant/flowers that Polly created for me. In placing my order with Polly, the owner, she questioned what I was looking for and my budget, and then came up with suggestions and told me about the individual plants she thought would work well. Then Polly sent me a picture of the plants/flowers she sent!!! My friend loved them!

I have used this florist 3 years in a row and their customer service and flower arrangements don't…read moredisappoint. This year my aunt landed in the hospital on her 90th birthday. I called to let them know and the delivery had not gone out yet. I wasn't sure where she was and they assured me if it wasn't to a place they delivered I could cancel and get a full refund. Once I found out what hospital she was in I called back and it was a hospital they delivered to. The day was saved and beautiful arrangement delivered. I'm thankful for Michelle doing what ever it took to get the flowers there or issue a refund. I live in a different state and only have used them to send my aunt flowers on her birthday, but if I lived nearby this would be my go to place for everything flowers. BTW she loved them and is back home.

The picture on the left is the corsage we were promised the picture on the right was the one that…read morewas available at the time of pick up... we were told by the owner that they were out of roses and he spray-painted a white one pink we were way over-charged ... we also place this order over two weeks before homecoming. The boutonniere was no butter also spray-painted extremely unhappy with this and will never go back.!!!

Donna helped us to create a wonderful Packer's arrangement for the wake of a huge Packer's fan. It…read moreturned out better than expected. Bear Down.

Order was for dear family friend funeral in Illinois. I am located in Phoenix, AZ. Long distance…read moreorder. Seven (7) Long Stemmed Roses with ribbons for each one of the kids. Beautiful order. Delivered well ahead of scheduled service time. Upon my request, Donna sent me two pictures of the completed/delivered order. Beautiful job. Nice to be able to still do business "long distance" and actually receive "better than expected" service / product.

Donna's Custom Flowers went above and beyond in a time of grief. When my beloved Westie, Cody,…read morepassed away in July 2019, my volunteer organization's founder in Minnesota searched for the best florist in my area and found Donna's Custom Flowers. I am so grateful she did! Donna crafted a beautiful, thoughtful arrangement that truly honored Cody's memory and brought my wife and me so much joy during a difficult time. It was clear that Donna took extra care and put her heart into making this arrangement unforgettable. I highly recommend Donna's Custom Flowers to anyone looking for a florist who genuinely cares about their clients. Thank you, Donna, for your kindness and incredible work.

Donna did an AMAZING job, designing and creating my daughter's corsage and her boyfriend's MAGNETIC…read moreboutonniere for their prom. The flowers were beautiful! She was super friendly and very helpful in answering all my questions. We will definitely be ordering from Donna's Custom Flowers for our future events. Thank you again, Donna!!

Beautiful arrangement. Prompt delivery. Good website. A seamless transaction overall. Love…read morebeing able to shop local. I'll be back!!

Beautiful florists choice bouquet. Great value and they lasted over two weeks…read more Highly recommend

Val provided great service, just gave her the color and she designed an amazing arrangement…read more Entire team provided Excellent Customer Service. Very pleased 10 out of 10 would highly recommend this florist.

The florist called me and they didn't have the exact arrangement I ordered but assured me it would…read morebe beautiful and they would send me a pic for approval. About an hour later I got a text with the flower pic and it was amazing. My wife said the delivery driver was also super friendly and it added to her experience. Will definitely do flowers from Pope again.