Went to their Chandler location on 4/28. The podiatrist was not friendly and did not discuss the…read moreside effects of the procedure she did.....scraping off area around the callus and put povidone-iodine on the sore the was caused by me using salicylic acid. It is still painful. They also charged $140 for that procedure before discussing the cost and I had already paid the $100 copay. I won't be returning to their office due to lack of communication about cost and side effects.

My experience with this practice was frustrating from both a billing and customer service…read moreperspective. When my daughter needed a walking boot, I paid the self-pay amount because she needed the device immediately. I repeatedly requested that the office still submit the claim to my insurance carrier, since coverage was available. After several phone calls, the authorization was eventually submitted and my insurance covered more than half of the cost. Instead of receiving a refund for the overpayment, I later received an additional bill. After contacting the billing department, they acknowledged the bill was sent in error and confirmed that a refund was actually due. The most disappointing part occurred later when another one of my daughters was referred to the same practice. When I attempted to schedule an appointment, I was told there was a note in my chart stating that the practice was unable to schedule future appointments for my family. Patients should not have to repeatedly advocate for proper insurance processing, correction of billing errors, and refunds that are owed. I am sharing my experience so other families can be aware and keep detailed records of their communications.

Dr. Rowe was fantastic, he removed my in grown toenail with expertise & without pain. I definitely…read morerecommend this Podiatrist if you are suffering with an ingrown toenail. Karen C. Farrell

This was basically a third opinion. Our first podiatrist said their were bone spurs, and…read moreprescribed orthotics. Fairly conservative, but helpful. He indicated achilles surgery might be needed. Then he joined a medical group, and we sort of wandered away. The second podiatrist went straight to surgery, which we consented to. Basically, detach the achilles, file down the spur, and reattach. After all that, the problem isn't any better than it was. Enter Dr Rowe. He evaluated the foot, and then ordered a series of MRI images to be taken. In hindsight, I have to wonder why the previous guys didn't do that! His conclusion: of course the achilles surgery didn't work because the calf muscle is a bit too short. So the spur is growing again because the underlying problem wasn't fixed. The calf needs to be lengthened. He was very up-front, very friendly, and not rushed. He stayed until all our questions were answered. We've declined for now, but I was impressed that he wanted detailed pictures to see what was really going on, and then made a suggestion that made sense. I think we have a new podiatrist. I suspect that surgery will happen, but for now we're going to live with it.

I was seen on time, treated with care and compassion by the friendly staff and Dr. Discont spent…read moreplenty of time listening to me and discussing treatment options. I happily drive 45 minutes each way for this exceptional care!

Busy office, my son got his orthotics years ago at a different location. My grandson got orthotics…read moreat this location a few years ago. Dr Discont is a very good. My problem is that they claimed that I hadn't paid for my sons orthotics. I gave them a check and it Cleared the bank. They argued that there was no record of my paying and wanted me to take care of it. I provided them with proof...No apologies nothing. Fast forward to a couple of years ago. I had a copay and paid with a debit, got a receipt. Got a bill in the mail for payment. Again had to prove that I had already paid. Frustrating. Will be finding another foot doctor.

The office is well managed w separate folks doing unique jobs. Clean and easy to park by door; nice…read morewhen you're having foot pain. Appreciated the appointment time bring honored and the time the doctor took to explain my foot pain. The quality and compassion were welcomed. Providing choices in care was nice too.

We are very pleased with Dr. Levitt at the Chandler office. He treats my athlete high school…read moredaughter who keeps getting shin injuries and he figured out she over pronates her feet inwardly, so he got her into some orthotics and checked her metabolic panel including Vitamin D to make sure nutritionally she is healthy to keep running. His bedside manner is amazing, super funny and very thorough! Highly recommended.

My first visit to Ocotillo foot and ankle in Chandler was today. I saw dr Parker. I'd give her 5…read morestars. Her professionalism and her personality was most excellent. Very happy with this office.

We highly recommend Doctor Chase Moffat from Ocotillo Foot & Ankle Center. He's knowledgeable and…read morehis speciality in foot and ankle surgery is amazing. Our first visit to Dr. Moffat recommended surgery with an ankle fusion and the addition of a new talus bone at Arizona Speciality Hospital. Everything went extremely well after the surgery. Follow up appointments are going smoothly from the front desk to the doctor. I want to give a special shout out to the doctor's assistant Tara for her professionalism, kindness and great smile. Also, for Amy who works with the insurance companies and never misses a beat. Please check out Dr. Moffat's practice. You'll be glad you did. Ken & Barb M

The office was a bit difficult to find w signage limited. Very simple office. Front desk area not…read moreprivate. The pre-authorized acceptance and fees were different. I had to call the business office later. Doctor was very pleasant and thorough. Hopeful the treatment plan is effective.

Do not go to them! I had an ingrown toenail and the first…read moreappointment I told him to use more of the numbing spray because I had it before and I knew it will hurt. Then he told me that I should not complain because I gave birth. Like wtf? I thought to give them another shot and this time was way worse, they put me to wait 30 min in the room.. I was hearing them how they have the best time making jokes and fun! Then he called he got straight to my toenail he used and I am not exaggerating literally one second the spray then he poked me right way... I was screaming I cried so bad I couldn't breathe then he didn't even did it good.. he told me that he had to to poke me again I said hell no I am leaving right now. Btw forgot to mention that at the first appointment he even raised his voice at me because I was in pain. They treat you like a piece of shit. Care quality 0% I literally hate them so bad. They didn't even clean me they put me to walk out just like that.

I'd been to another podiatrist, who despite many attempts couldn't even diagnose what was wrong…read morewith my foot, let alone fix it After seeing Dr. Su, and following his advice, my foot pain has gone down about 80%. Highly recommended.

terrible. Dr Su didnt even examine my foot, just read the MRI and CT scan report from my old…read morepodiatrist. Tried to equate my injury to RA, and disagreed when i said I didnt have RA in my ankle. This was not a flare of any kind but he wouldnt kisten, it was an injuey

Dr Hanson is surely amazing. My original foot doctor sent me to him due to me needing a full…read morereconstructive foot surgery. I was able to come in within the week for my very first appointment. They very very friendly, efficient and helpful. Dr Hanson is very Professional, friendly and straight forward with everything. You don't feel like you are stranded with questions or being terrified of how he explains surgical procedures. Very pleasant to work with. I actually just had my surgery yesterday and everything went well so far :) (loved the facility they chose to have the procedure at) I highly recommend him as a surgeon!!!!

I received a bill from 2 years ago showing I owe $90.00 . They told me that this was taken care of…read moredue to miscommunication back in 2024. However, they changed billing companies and I received a bill in 2026z When I called them to let them know, the response from the front desk guy was " our previous billing company did not do a good job, and I don't see any notes." They didn't try to resolve this and the front desk person was very rude and acted like I was lying. I'm not a fan of medical practices who blame the patient for billing issues, especially since it has been 2 years since I've even received a bill and thought this was taken care of.

Awful review because no one answers the phone ever! Interestingly enough, I went into the downtown…read morePhoenix office and the receptionist, Maggie, was not very helpful. I asked for a follow up since my mom is waiting on a follow up for surgery and Maggie indicated that she would check on the status follow up shortly. Of course that did not happen. There are no other phone numbers to call other locations so it's very frustrating. I wrote this in hopes that an office manager will follow up with me regarding this review. I would greatly appreciate that!

4/16/25 First visit…read moreto this location. Care 5/5 This visit was to see Amelia for shoes and custom orthotics I could use with my custom ankle brace. Quality of Care 5/5 Amelia was very skilled and understanding of my ankle injury and custom brace. She reviewed accommodating footwear options, her recommendations and also formed a set of three custom orthotic inserts which all work well together. Office 5/5 The Chandler location has Podiatrists and related services and separate staff for custom orthotics. The office is towards the back of the business complex. The front desk staff are helpful and the office itself is very nice. I highly recommend Foot and Ankle Clinics of Arizona and their Orthotics services! Thx Amelia! SYOY