I took my son here today to see Rachel M. I cannot express how good of an experience we had. My son is limited verbally and has Autism. He's 5, but rather tall for his age. We paid before the service in case it went sideways, as haircuts are not his favorite. But he was comfortable very quickly with Rachel. She was patient, accommodating, thoughtful, and kind. The barber next to us was also a very nice man who smiled at us when my son came over to him after his cut. Rachel was so warm and we are so glad to have found her. She didn't treat him like he was a problem or difficult. She adjusted as he gave her queues about what he wasn't comfortable with like the spray bottle and the hair dryer. They scared him. People like Rachel are what makes a really stressful experience calm and an accomplishment in the end. We will be recommending her to everyone. Thank you so much from this mom, who has never had such a wonderful experience getting her son's haircut before. It meant so much. Thank you. read more

Rachel at Floyd's 99 in Downtown Crown gives the best haircuts. She listens, pays attention to every detail, and consistently delivers amazing results. The cut always looks sharp and grows out beautifully. She is friendly, professional, and makes the whole experience comfortable and enjoyable. I was actually hesitant to write this review because she is already in such high demand, and I do not want to fight anyone for an appointment, but she truly deserves the praise. I always walk out feeling confident and looking my best. Highly recommend! read more

Excellent service is always provided by Thuy. Thuy is fantastic!!! She always takes the time and effort to give a great haircut and shampoo. You can tell tha she takes pride in her craft. "Pure artistry at its best". read more

I had a hair cut from Tre S. While I was trying to pull out a photo of hair style which I wanted, he sneered at me and said I'm waiting. Most of the time, he uses a clippers and only one hand(not using other hand to hold an ear or head). Too rough, kept shaking my head, and when it come to shaving my skin, he cut my ear and just said sorry. I knew it was deep, but he seemed like it was nothing. Of course, it was bleeding. He just kept using a towel to clean it up, never informing me how deep it was to me....no sincere apologies. He said he will give me a discount as $5 off....it is not about a money. No hospitality, no sincerity, and having an attitude. If he was in my position, I am pretty sure he will go mad. As I am a chef who i also serve to a customer, I was very disappointed with his behavior. read more

Booked a haircut, beard trim with straight razor, and shampoo. Barber was friendly. Haircut and beard trim were average. No hot towel or shaving cream applied before beard was edged with straight razor. Did use cream when cleaning up the neck though. The shampoo service wasn't even mentioned. When I cashed out it cost much less than I expected. Im not sure what happened. Overall the place didn't have the feel or services I would expect it to have for the price. read more

Thuy is the best!!! Such a sweet but stylish barber. Hands down the person you should book an appointment with. Parking in the area may seem difficult but there is so many different areas you can walk to. I love that the barber shop is very spacious, and the interior design is so cute! read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

I went to a new barber who took my hairline too far back. Family told me it looks " fu*ked up man". I want a full refund the fellas said the barber can't see straight! Not worth $45!! read more

Floyd's 99 Barbershop - Bad shape up - Men's Hair Salons Near Me - Gaithersburg, Maryland

Showed the stylus a pic of LONG hair. Asked her to keep all length. She CUT more than 2 inches. Great cut but a lot shorter than I wanted!

This place used to be great, but their prices have gone up, while their level of service has decreased exponentially. They used to have the same group of stylists day in and day out, but I have noticed it's a revolving door. The ones that stay look miserable. I've been going to close to 10 years and in the past few years, they've gone from $26/cut to almost $40, which wouldn't be so bad if the level of service hasn't decreased. read more

I'm not sure where they find these barbers but for $35.00 i went in two days in a row for a simple haircut and still had to cut it myself & now it finally looks better. Fay A. is a bitch. that gave me an un wanted Papadore i never requested, so whether it be a $37.00 stylist or one like Fay A. this place is a ripoff. And they always have new employees because management sucks. read more

Came in for an appointment with Amaranta G for a medium length hair cut. I had straight long hair past my shoulders and asked to shorten it a couple inches and add some texture so that it would be shaggy and messy looking. I showed her some pics for inspiration. The whole time she spun my chair around to keep me from facing the mirror so I couldn't see what she was doing. She was super rough doing what I assume was a razor cut but with very dull scissors that pulled my hair so hard my eyes watered. When she was done she finally spun me round to face the mirror and I was horrified. She had cut my hair basically to chin length and I looked like Lord Farquad from Shrek. I asked why it was so flat and that I asked for texture and she said that if she took anymore hair it would be too thin in the back... that didn't answer my question. When I made another comment how it's not what I wanted she blamed it on me having greasy hair. Mind you I've had shag mullets and razor cuts before that turned out amazing despite "greasy hair." As she claims. Will never be coming back here. Beware of Floyd's and definitely don't go to Amaranta!!! She must have gotten her cosmetology certification from a cereal box. read more

This place is amazing, Thuy is excellent! Best service I've had in a long time. Very clean, very professional. read more

Floyd's 99 Barbershop - Stylist - Men's Hair Salons Near Me - Gaithersburg, Maryland

Ask for Thuy!!! A talented, pleasant and patient Vietnamese barber who I strongly recommend. She possesses the essential qualities you would look for in a barber: 1. She has the skills and experience. 2. She pays attention to fine details. 3. She is respectful, and would share her opinions with you on how to style your hair but never is pushy nor critical. 4. Her English may not be fluent, but she makes up for it in charm and friendliness. 5. This very humble lady has been recognized with multiple awards in the most recent year. read more

Floyd's 99 Barbershop - Excellent barber - Men's Hair Salons Near Me - Gaithersburg, Maryland

If you are looking for an excellent crew cut your bet is with John K. at Floyd's99 in have been seeing this guy and is the best barber in Gaithersburg!! hats off! read more

*SCAM ALERT* $70 haircut and beard trim (twice) AFTER APOLOGY!! (SKIP TO THE END FOR PHOTO) Long story short I charged $70 for a haircut and beard trim. I complained and was apologized to for being over charged. I allowed them to "make it up to me." with a "free" beard trim on my next visit........but then I was over charged the exact same way a month later on my very next visit. This place price gouges and can't keep staff. They WILL try to take advantage of you if you get in that chair. At least that's been my experience. A screen shot of the transcription of the apology voicemail they left is attached below. DONT WASTE TIME OR MONEY. What happened: In April I was in the area and went to Floyds. I was charged $70 for a haircut and "detailed beard trim." I am used to paying $50 and tipping $20 or paying $60 and tipping $10. But I had never been charged $70 at Floyds before in my 10 or so years of visiting (spending maybe $840 per year) so 8k+ total. Their website actually lays out pricing. After the April visit I left a review about being charged incorrectly. After my review, the manager reached out to me. We discussed what a detailed beard trim is. She said I was incorrectly charged for a detailed beard trim, because no straight razor was used. She said the straight razor is what makes it a detailed beard trim. She asked me to come back and give them another chance with a free beard trim. After a month or so I accepted the apology offer and went back. Things went fine. HOWEVER, today was my second time back since the price gouging. I got scammed again. The exact same way. Look, a place can set their price that's their right. If they said "Our price is $70" I would just go elsewhere... unless it was a treat service somewhere justifiably upscale like Manifest in DC. But Floyds is no "treat." It's a half step up from Super Cuts in quality and 2 steps down in business practices. THIS IS THE PART WITH THE AUDACITY LOL: In addition to over charging me after an apology for overcharging me, the girl at the register gave the following definition of a "beard trim" According to the woman at the register: If they clean up the edges or "line up" your beard, that is a "beard trim" and if they cut ANY length off... that is considered a "detailed beard trim." I said that makes no sense, the definition of trim is to take length off.... Right???? Regardless... she charged me $70 for a "detailed beard trim," for having maybe a half inch cut off my beard which really without a straight razor wasn't even an average beard trim, let alone a detailed one. Look I feel like I'm wasting time on top of already wasted time. It sucks that things are so bad for people financially that they try to rob loyal customers. It's crazy that I even entertained Floyds after having been ripped off the first time. I chalked it up to a scammy barber. But it turns out scammy is the culture of this location. It is unfortunate that Floyds runs their business in such a way that barbers are not adequately compensated by the traditional menu offerings. But it is inexcusable that they try to make up for that by preying upon their guests. Look I get that inflation has caused price changes to places with supply issues, however the price of moving your arm up and down with a trimmer has not changed. Nothing they do is worth $70 I promise. Quality is inconsistent (I have had like 10 different people cut my hair there even the girl from just 4/5 weeks ago is no longer there. This is constant. I have been told by former employees they mistreat and under pay their staff. If I didn't have a place next door I wouldn't patronize at all. I even visit a former employee's shop when possible. You can get the same elsewhere for $40. I am usually ok with paying $50 or $60 for convenience and tip well out of kindness but I do get annoyed by the games and dishonesty. Especially them flat out robbing me in my face. If I didn't have more to lose I would have made a scene. But instead here is this honest criticism with photo shame. Setting a price is fine. Your price is your price. You want to up your price? Fair. But when you are deceptive that's not ok. AND WHEN YOU CALL ME AND APOLOGIZE AND THEN DO THE EXACT SAME THING YOU APOLOGIZED FOR JUST RECENTLY THATS NOT OK!!! read more

Floyd's 99 Barbershop - This is the apology voicemail I got last time. The result was that I agreed to talk to the manager. She offered a free beard trim. - Men's Hair Salons Near Me - Gaithersburg, Maryland

As a girl I never would have thought to go to a barbershop, because only guys go to the barber right? WRONG! My experience at Floyd's was the best I've ever had at any salon. I was recommended by my friend who gets his hair cut by Stephen, and he told me that he does women's hair as well. My friend raved about him so much that I wanted to test the waters for myself. I had not gotten my hair trimmed in months prior to quarantine, so it must have been at least 6 months since my last cut. My ends were dead and my hair had no shape at all -- it was quite boring honestly and I needed to do something. I called ahead to make an appointment and the person on the phone was very nice and professional. When I arrived on the day to my appointment I was welcomed immediately and there was no wait (possibly because of COVID-19). Stephan is an amazing hair dresser and such a cute and friendly human. He's so easy to talk to and executes your wants and concerns perfectly. I went in for a trim and came out with just that and more! My hair is no so healthy and has so much more depth, volume, and bounce to it. I couldn't be happier with the results and highly recommend Floyd's and Stephan specifically. I will definitely be going back for any of my hair needs. Stephen does it all!!! P.S. I also loved the theme of the shop and it was very organized and CLEAN. Thanks Stephen! read more

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The first time I went to Floyd's in Rockville my son's hairline was destroyed because the barber had some challenges doing a clean line up. The first review prompted the customer service center to reach out to us a specifically recommend a different barber at the Gaithersburg location. The haircut was so horrible that my son left in tears. Middle school is rough enough without having to go in there with a haircut that looks like Gerald from the cartoon 'Hey Arnold.' The barber did not know how to taper the sides. He took more hair off the top than the sides..he could have at least made the hair length uniform all around if he didn't know what he was doing. When I asked him to at least take some off the sides so it would look even, he failed to even it up.. it was horrible, they don't have to worry about us ever stepping foot in that establishment again. read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

Highly recommend Adela who works at this location, she has incredible attention to detail and really wants to make sure her customers are satisfied. I will always keep coming back to get my haircut with Adela, and I have recommended her to all my friends and family. She is extremely thorough and takes her job seriously. Thank you Adela! read more

So I've waited 2week b4 writing this review. I am Not 1 2 make decisions on a hot head. I do not recommend this business. Although the vibe was good, the quality of what I ended up with wasn't pleasant. Service was good, very attentive and supportive however I got yellow hair now. Nowhere near the color I requested AND was told they did have the color I wanted. I got yellow freaking hair!!! read more

Adela does not honor her appointments so don't waste your time booking a haircut with her. Booked a haircut with Adela and when I got there, they said she was not available. Luckily they had someone else available, but if they didn't, I would've wasted my time driving up there just to not get a haircut by Adela. Not sure why she wasn't available. She wasn't there for the first 5 minutes, but after that she was just walking around doing nothing the rest of the time I was getting my haircut and after. So if you come to this location, book someone else other than Adela if you actually want them to honor your reservation and not waste your time. read more

I used to love this place but within the last year the prices have gone up and the service way down. Just got the worst haircut in my life the other day from a new guy. He upsold me in a very sneaky way and my haircut cost me over 40 bucks for a simple shapeup which was done horribly... my last three visits have been terrible. I tried but never again. read more

I've been going here for awhile now, and I always walk out feeling great and satisfied with the cut I get, never the less! Before you get your haircut, always make an appointment, as you could end up waiting for a random barber when you get there. I always ask for Dru because you'll always get a detailed and fresh cut when everything is done. It is also easy to strike a conversation with people here, so you'll have opportunities to talk with the barbers and staff if you want to. For the most part, most people's cut will range from $24-$30 bucks, but for the quality of the cut you get, it is definitely worth it! They also do have their own line of hair products if you really wanted to use the products they use when they do your haircut as well. If you are looking for a new barber around the area and you want to get fresh and modern cuts, then this is your place to be. Highly recommend! read more

Took my 14 month old son here after making a reservation today. Was told he would see a barber....got there and he refused because he is too young and would have to sit on my lap. (At this point my gut reaction was to leave because the barber didn't think he would do a good job given having a client that was much lower and moving more....good on you barber! Another lady with purple hair said she would cut his hair and I agreed not really knowing much about her training. I presumed she was a barber but I don't know if that is the case ( req'd in MD? Anyone) Anyways her haircut sucked. My some was perfectly still and sedate during the entire time. There are jagged lines where huge chunks of hair were lopped off. It literally looks like he is the Jr version of Jim Carrey from dumb and dumber. So great Job Floyd's! You made your quota for the day! 3/12/18 Now apology , no reach out, no nothing. Floyd's you suck! If you're looking to take a child here for haircut think again Floyd's reached out and apologized for their poor service and asked that I send them my email so that someone from that location can reach out. HaHa! We don't want a free haircut, in fact we have no interest in coming back to Floyd's for shitty haircuts read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

Just got my hair cut here as a walk in by Mario. Staff was very friendly and wait time was slim to none. Over all experience was great and I 100% recommend coming here if you want a haircut by a professional with experience. Haircut was $40 and I tipped $20 read more

I had an appointment today with Jenni. I told her that my hairline receded in the last six months and I wanted a cut and style that minimized attention to the hairline. I specifically told her I didn't want it cut and styled straight back. I suggested to her that the last time I got my hair cut it was styled forward and I thought that was OK. But then she proceeded to cut and style it straight back! The exact opposite of what I asked for. Are you kidding me? The manager apologized but said there was nothing he can do until the hair grows out again. Not attaching a photo because it's just so mortifying. But I sent this review and a photo to the home office. read more

Serena was awesome. Super sweet and gave me the exact cut I wanted. Also, very cool shop and vibe! Will be returning. read more

Today I had my second haircut with Sarah Bloyer. This is a big deal especially since I had been going to another salon for the last 15 years! Kudos to her and to the wonderful Floyd's 99 experience...in Gaithersburg. The cure for the common haircut! Love the personal extras like the hot towel!!!! read more

Floyd's 99 Barbershop - Me and Sarah (after photo) - Men's Hair Salons Near Me - Gaithersburg, Maryland

This shop is AWESOME! Husband comes here for quick cuts between visits with our regular stylist who lives in PA. Staff is friendly, professional, and best of all the shop is clean. Can say that we haven't had bad customer service or a bad cut here yet. They are on time if you schedule an appointment and if you choose to walk in, the wait is VERY short. Once you're taken each stylist takes their time to make sure your cut is thorough and it's what you want. No chop jobs here! The decor is rocker themed and they always have a great variety of alt rock playing to enjoy while getting your haircut. Highly recommended! read more

Floyd's 99 Barbershop - Cool rocker theme shop. - Men's Hair Salons Near Me - Gaithersburg, Maryland

Came in on a Thursday night as I needed to get a haircut for a wedding that I was attending in a day. Visiting from Cali I had no idea where to go until my cousin suggested I go here . As I was running short on time I didn't bother to look them up on yelp... And boy was I blown away ! I was greeted by Michellene who had fit me into the last haircut for the day on my request. Thanks for honoring it. Next I was greeted by a sweet hairdresser named Morgan. She asked me all kinds of questions and made sure what I needed and executed to perfection. To add to the lovely experience the music and the walls full of music rockstars just take you to the rock and roll era. Checkout the pictures. Post haircut, Morgan made sure I got relaxed by an electric massager. Great job Morgan! Overall a great experience and I will certainly try to go to another one when back in the west coast. Keep it going guys! You guys rock. read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

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Went in this week for a trim. They're super nice and the shop is pretty cool. The shop was clean and cool. Good music and the prices are perfect! Kristen Isaacs cut my hair. She did a great job and she kept me entertained with a good conversation. Definitely going to make this place my barber shop. read more

Serena is the absolute best. I myself am a cosmetologist, and it speaks volumes about a stylist's ability if other stylists trust them with their hair! She gave me the most crisp blunt lob of my life and gave my blonde the revival it needed. I had 1.5 inch regrowth and some banding, and she was able to bleach, color correct, tone, and style in less than 4 hours (which is a feat trust me). Make sure you go to her for all your blonding needs read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

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My son got the worst hair cut of his life here. I went back and they tried fixing it but it could not be saved. Stay away

This place is amazing! Great, reasonably priced service. The atmosphere of the shop is soo unique and cool too.

I would rate Vanessa a zero if I could. I am new to Gaithersburg and was looking for a new stylist. In NJ I worked with a stylist who took excellent care of my hair. My hair was 2-3 inches past my shoulders. I am African American and it took me years of hair care to grow healthy hair that I love. I was referred to Vanessa by a friend of a friend. My biggest mistake is not taking note of the fact Vanessa only had male customers and appeared to be a barber although she claimed to be a stylist. I asked for a wash and color, I still have the text message to prove it. Vanessa pulled out her scissors and chopped up my hair into several layers cutting more than 50% of my hair off in some places without saying a single word to me about what she was doing. I thought she was trimming the edges, another mistake on my part because I did not ask her for a trim. Why was she even cutting my hair! This has been the absolute worse hair experience I have had in decades. I would NOT recommend her to anyone. This happened in early October and I have woken up unhappy about my hair every day since. Someone who does these kinds of vicious things to women should not be allowed to practice in the field. Frankly I don't believe that Vanessa is a licensed hair stylist. I think she is a just a barber. After 2 months of misery due to the incompetence of Vanessa I thought I'd post this to warn other women who are referred to her. Beware!!! read more

This was the first time that I had ever gotten my hair colored professionally. Overall, the atmosphere in Floyd's is fun and the music had a ton of variety, which was great especially since I was there for several hours. Although my actual hair process was long primarily because of the bleaching stage (I had relatively long hair and am a natural dark brunette), Serena was able to transform my hair to the Silver tone I was looking for! Hands down that she is very talented not only in doing intense color treatments, but the haircut she gave me afterwards was perfect! I do not know all hairdresser terminology so Serena let me know what was going on the whole time and it was really assuring to me and shows that she knows her stuff! Would highly recommend reaching out to Serena for people who want to get their hair colored or cut! read more

Floyd's 99 Barbershop - From Brunette (slightly pictured on left) to Silver/Grey - Men's Hair Salons Near Me - Gaithersburg, Maryland

Felt like my haircut was rushed. The guy in the seat next to me was still getting a haircut before I arrived and after I left.

Really don't like this place. We have been in four or five times and only once walked away with a hair cut. And it was mediocre. Every time we come in we get an exhausted facial expression or a comment along the lines of being bored and annoyed. Yesterday was my last try. I went in with my preschooler son and tried to make it cheerful so he wouldn't be nervous. I'm being friendly and saying "Hiiii! How are you! This place looks fun!!" One of the three girls at the desk doesn't even look at my son, she just responds with a tired, "Eh, not great. I've been better." And then she literally went back to talking to the other girls behind the desk. Wtf? But it's always this way when we walk in. The other two were more responsive and said goodbye to us at least. Truly, at this barber, if we aren't being ignored then we're feeling like an inconvenience. My previous trip there with my husband was just as disappointing. We walked in and said "We have to pick up our son in 45 minutes. Do you have anyone available to cut hair?" The girl responded with "I'm not sure." We asked, "Do you know how long it will be?" Again she simply says "I'm not sure..." I probed a third time, "Can you give us a ballpark??? 5 minutes, 25 minutes? Do you have any idea if someone can trim my husband's hair?" And she still insisted that she didn't know if someone was available or when. Wow. Literally your #1 job is to manage the schedule book and talk to customers. How can you not do either? Maybe their desk staff just feels like it's better to be "real" and tell the customers when they wish they weren't at work but when I managed retail, this was a major NO-NO. If the manager reads this, I'd be having a serious conversation with my negative staff. It's not one of them, it's multiple. You guys have lost us for good. read more

Jessie is a BIG NO for women haircut. Went in for my dad haircut and decide to get a haircut also. My dad haircut turn out ok since it's a guy haircut. But my hair was HORRIBLE. I'm feeling so sad for paying $50 with this rip off place. I ask the first receptionist for the price of a haircut and blow dry, she told me that the Full service come with a haircut, shampoo, blow dry. So then I decided to do the full service which is $50 and it turn out horrible! Jessie who cut my hair which I realize that this is her first day here the moment she starts shampoo my hair (04/01/17). She doesn't know what she's doing, she told me she also work at hair cuttery and stuffs..... which I don't really care while I'm actually watching her using her scissor trimming like a few of my hair off when I ask her to chop 1 inch of my dead end of and a little of layer. The more she talks the more I notice that she's really new to this and she has NO IDEA what's she doing. When I told her my hair is uneven she starts to freak out and walk back and forth to the product area and keep adding product on my hair. I wasn't happy because she doesn't even out to make sure both side are even, she doesn't section my hair. When I ask her and so does the receptionist (the second one) that my hair is uneven and the blow dry is such because my hair is still wet and she just keep ignoring me and look like she's just waiting for the time to be over and go home. I still pay that $50 with my upset and not sacrifice of what I've paid for. Over all experience, I highly NOT RECOMMEND this place AT ALL. read more

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Terrible cut! I would give it a zero star if it was an option. I tried this place because it was close to where i live and you would think $30 for a fade they must employ top notch barbers. Nah that was a false assumption the Fade was not faded I could legit see the lines when I got to a good mirror. He completely missed one side burn. Also the pricing was confusing. The barber had no personality! Just was like "what do you want" no conversation at all them handed me a tiny mirror when he was don't like here ya go that's $31! I have never had a barber not say anything the whole time they cut my hair. Won't be returning to this rip off! Steer clear!! read more

After long 2 hours and frustration we called and made an appointment to this place that my buddy referred me too. A little pricy, but worth every cent. We drive down and no joke this place was the most chilliest place in the world to get a hair cut. Kind of reminds you of all the posters in your room etc. people there are also very professional asking for every little detail. Thuy N. is awesome esp with me being a first time guest. She trimmed my beard and I just told her to do what you want I just need a hair cut. She impressed me so much I will be going back on a regular basis. read more

Floyd's 99 Barbershop - Men's Hair Salons Near Me - Gaithersburg, Maryland

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