Although he was not able to provide service in the end, he kept me updated on the issues with his…read moretruck being at the mechanic and when he thought he would be available.

very prompt kept me informed on time, price was great, I will be calling them again when the time…read moreis right. Alex was very professional and polite. Explain everything from start to finish.

Our septic system was clogged and no companies in the area could come out for another two days at…read moreleast. I left a message for Sunshine Septic and Ben called back but was also unavailable for a few days however he was able to walk us through how to get the system unclogged. His instructions on what to look for and what to do were on point. He was patient and knowledgeable. He didn't have to take the time to help us but he did. Thanks Ben. If I could give him 10 stars I would.

Had an over full house for the 4th of July holiday so of course we ended up with septic issues. I…read morecalled late July 3rd and they showed up on July 4th as promised (willing to work on the holiday!?!). They worked so hard - I thought the tank needed pumping but it turned out to be a large clog. After pumping and snaking, they fixed the issue, relieving 12 people in our house!! Their bill was more than fair, not even a surcharge for the holiday. I would ONLY call them in the future - very impressed with Ben and Jenna. Great team, couple, business.

I called on a Tuesday to ask about a septic tank pump-out. Levi quoted me a price for a 1200…read moregallon tank based on my area. He said he could do the job on Friday at 7 AM. Levi and Jim arrived exactly on time and were done with the job in half an hour. Levi stuck to the quoted price even though he said the tank was probably bigger than quoted. I'm a happy customer.

Levi was fantastic, friendly and very knowledgeable in finding the 4x2 ft concrete septic tank lid…read moreand pumping out 10 years of sewage. He then returned and replace the lid which was buried 2 ft underground and replaced it with a modern lid for easier access. The price was reasonable and I appreciated their responsiveness to my calls.

Grant was fantastic. Very personable and friendly. Even explained what he was going to do. I just…read moreneed a routine septic pump. Customer service from the time I made the appointment to making the payment was wonderful.

I called for an appointment. The lady said tomorrow afternoon. I said, great. The driver, Steve,…read morecalled me 15 minutes to advise me he was leaving a job and would be here in 15-20 minutes. He was on time. Found the tank, lifted the lid and pumped all the sewage. He was in and out in about 30 minutes. He replaced all the sand and the grass on top. You would not know he was even here. Great service.

DO NOT HAVE YOUR WORK DONE BY ALPHA SEPTIC!!! I recently had to replace my septic system. The…read morecontractor on my Hurricane Irma damage used Alpha Septic. I caught the supervisor diverting the underground electric service to the wall out in front of my property and told him he couldn't "steal" electric from that permitted job as it cost me a small fortune. He said he was doing it anyway because he needed to finish his job that day, and that the contractor, Assist2Build would have to put in a new circuit. The circuit has never worked and is constantly tripping the breaker. The septic pump has an alarm that depends upon the electric circuit, and the pump has never worked anyway, which means my shower backs up after a short shower. How does this happen you wonder since the permitting process is so strict on a new septic system? THE COUNTY CHECKS THE WORK PRIOR TO THE DRAINFIELD BEING COVERED, BUT DO NOT CHECK TO MAKE SURE THE SYSTEM FUNCTIONS PROPERLY OR THAT THE PUMP WORKS. Alpha Septic does not stand behind their shoddy work and can't be trusted on your property (if they are going to divert electric service from another source). Also, they chopped down branches from a gorgeous arching oak and a worker had stolen the staghorn fern off the branch, but returned it when I began furiously digging in the pile of dirt under where the branch used to be. The arching oak tree wasn't in their work area and didn't need to be bothered at all. They could have put their temporary piles of dirt just about anywhere else, but they thought nothing of destroying my landscaping. Piles of gravel were left along the area in the grass that were dug up from the old system. The site was left lumpy and full of roots and litter. It took me several months to get it cleaned up. This was a HORRIBLE EXPERIENCE. How could this possibly happen? It was the contractor paying the tab, and they knew it, because I would have withheld payment until the damage that could have been mitigated was ... but nothing will bring back my beautiful tree. Also, there was a huge, wide, and deep pit left right in front of my shed such that I can't get my lawnmower into the shed or use my shed since the pit is too difficult for this disabled senior to navigate. I'll take a photo and add it... #Alpha Septic #Assist2Build

They are the best septic company , I wouldn't use any other company . They did an awesome job…read morecleaning up and installing a filter .

Do NOT hire this company/person. In 2022 - Joe Litton asked for payment in advance of $6,500 for my…read moreseptic system. After hurricane Ian, the property was flooded & he could not put the septic system in. I asked for a refund. He agreed, and said he would have to pay me back i installments. He paid me $2,500 on 11/1/2022. He has NOT paid one cent since!!

J & K Litton replaced our septic in Nov of 2016. in Sept of 2022, our septic began backing up. We…read morecontacted them to pump it out and thought nothing of it and went about our business. Less than a year later in July of 2023, our septic started backing up again. When this occurred, we knew there was a problem. My husband started texting/calling J & K Litton Septic Services Inc on July 24, 2023, to come take a look. They pumped it out and at first Mr. Litton claimed that it was a saturation issue. After we continued to having problems with it backing up, Mr. Litton told my husband that he thinks the system failed on the side closest to our driveway. He told us that he would need to dig it up to fix it. This was in August of 2023. Ever since then, Mr. Litton has told us that he will be by numerous times to fix it. We would wait and he would be a no call, no show. Then he started providing us with excuse after excuse on why he can't come by to do the work. He's doing a big job near Disney, he's going on vacation, he's having personal issues, the list of excuses keeps going on and on. On October 10th, Mr. Litton came and dug up part of the system near the driveway. He drilled once into the system and nothing came out, he then dug another hole and drilled again a second time. The water started flowing. Mr. Litton didn't close the hole back up. He told us to leave it like that so we could get some relief from the backups. He told us again that he would take care of it. My husband put some boards over the holes as a safety precaution. Fast forward to Oct 30th, after numerous messages back and forth with Mr. Litton, he still hasn't come by to fix the system and there are still boards in our yard covering up the holes. My husband told him with trick or treaters coming the next day, could he please come by and fix it. Mr. Litton agreed to come by. On Oct 31st, Mr. Litton showed up at our property. He and another man stood looking at the hole, had a conversation back and forth and left, less than 5 minutes later, never making contact with my husband. My husband put plastic horses over the holes, and we turned our porch light off so we wouldn't have any children visiting our home for Halloween. To this date, Nov 28, 2023, there are still holes in our yard and our septic is not fixed. Thanksgiving was ruined and now Christmas is right around the corner and with this not being fixed, our family continues to suffer. During the holiday season, our house is the brightest house on our street. We can't decorate our yard like we do every year for the holidays. We also won't be able to have our annual Christmas Eve celebration with 20+ people in our home. We have to run a pool hose outside to do laundry and the smell when the tank gets full is nauseating; it permeates throughout the house especially in our teenage son's room because the septic is right outside his bedroom window. Often times, our family will be taking a shower, and they look down to see the tub filling up with poop and pieces of toilet paper at their feet. Some may ask why go through all this? Why not just hire another company? This man has over 30+ text messages and conversations with my husband saying that he was going to fix it. This man installed our septic system in 2016 and we actually thought that HE was going to stand behind HIS work and repair it like HE said he was going to. Additionally, we sent a 4-page letter to the BBB over two weeks ago. He still hasn't replied to them... J & K LITTON SEPTIC SERVICES INC - YOU SHOULD BE ASHAMED OF YOURSELF! Regards, Deltona Residents

These guys are fast, pleasant and professional. I called in the middle of the day to get my septic…read moretank pumped out and they had a truck at my house within the hour. My tech was George and he was fantastic to deal with. The price was very reasonable. I will definitely use them again.

Here I am about two years later having to make another frantic, late night call to Dominique. My…read moresump pump finally died and, of course, it was while bedtime baths, dishwasher, and laundry were all in full swing. Even at 10:00pm last night, Dominique called me back and put me on the schedule for first thing in the morning. It's 11:30am now and I had the tanks pumped, filter cleaned, and a brand new sump pump installed at an affordable price point. The techs dispatched were kind and professional, and gave me updates as they worked. For my lifetime in Florida, Green's will always be my first call for septic maintenence and repair.

I originally reached out 7 months ago I was having issues with my drain field toilets backing up I…read morepaid four times in a year to have my septic tank emptied. Not one of those times was it ever brought to my attention that there was water coming out and that I had a leak. I paid a month in advance in full cash $5,220 to have a drain feald installed. It took a month from the time of payment. And took 2 weeks for them to do the job and I've tried to call back multiple times because there were things that were not done correctly. One of the crew members Glenn pointed out there was a leak but slow leak but there was a leak which would slowly fill up my tank faster and would kill my drain field which is probably what led to my drain field going bad it was a simple as just getting a toilet valve replaced which is what the cause was. If it had been brought to my attention by other Woody's employees it could have been taken care of sooner and I wouldn't have paid for three other times the tank needed to be pumped because it would not have filled up. They would come and go start staying an hour or two and then go to other jobs there was no consistency when working my front yard was a complete mess. No one ever came out to explain the job doing a walk-through nothing there was no communication except from the one employee and it was very short but at least it was informative information I was given as far as what not to do with a septic tank but the layout was never explained to me.inspection needed to be done by the health department when the health department came out the excellent from where the tank goes into the drain field the masonry work that was done was done wrong and it failed when I tried to call the office to talk with somebody regarding what had happened I was given to Catherine Barrian when I tried to talk with her letting her know hey I had called a plumber the first plumber told me there was no League however the second plumber found it and fix the issue I was trying to communicate with her because when the guys came back to do the next cement job they needed to know that there is no leak and they could proceed with going forward she was extremely rude to me her demeanor was as if I was bothering her because she didn't want to hear she didn't have time she was the properties organization manager I asked to speak with the owner Rocky that is her husband I was told he was not available. The following day the gentleman Glenn came out he did a very good job I will say doing the cement work he did an excellent job it looked very clean and very professional unlike the previous time the work was done by another individual the first time. I still had some questions Rocky did reach out to me he says there was anything I needed to call I've had to call back a few times the last day which was yesterday they filled up the drain field and they raked and they left a huge mess in the roadway I called there was a exposed pipe I didn't even know what it was the other pipes never got covered and they dug up the water line that wasn't covered back up my husband called and I called and when he spoke with Carrie she said somebody would come out and go over the property today they came out they picked up the roadway and nobody ever came to explain the job I will say Carrie is a very sweet individual she's very kind and very patient she's a great listener and she's informative when I had concerned she stated that she would have them addressed in all fairness after speaking with Carrie most of the time my concerns were met I'm still disappointed for the fact I spent a lot of money and I paid up front I'm a little concerned and I hope that the job holds up they told me this job should last about 17 years and as long as they maintenance it there's a warranty. I have reached out and I hope that somebody will return my call and let me know the on the other thing that I have an issue with is that the trap that one of the employees remove the top off and never put it back on is still uncovered I will say as far as customer service goes there's only a select few people that are performing satisfactory. Granted I've had a few interactions with some of the crew guys but you have to remember they work in the hot sun it's a very strenuous job there's a lot of work that goes in it and I get if you have to wait between jobs for inspections so you should at least let the customer know what's going on and keep them informed you know I have two autistic children and that whole was out there for 2 weeks and I had to hire somebody to help me watch my kids and I wasn't able to do anything out front which is okay but at least call someone and let me know him is Bonner I just wanted to let you know we're almost finished but these are the steps please be patient because we are working to try and get this complete for you number one should always be customer service no matter how good of a company you are if your customer service sucks

Had a septic tank issue and got a prompt appointment. Did not take very long for the work and a…read morefull explanation was given. Have used them in the past years ago and would definitely call again.