One of the most unique dinner experiences I've ever enjoyed. Think carnival ride with dinner and cocktails.
On the ground, you are assigned seats and the staff straps each guest in with multiple seat belts before the platform slowly ascends to about 150 ft in the air, giving you a gorgeous view of the city below. The platform staff are also harnessed in and they create a lively and festive atmosphere as you ascend. Soon the drinks start flowing and the party begins.
I chose the sunset dinner and the views did not disappoint. It was a little cloudy that night so we didn't get the full sunset experience but it was still absolutely beautiful.
The platform has pretty much a full bar so you can order whatever cocktail you please. I was in a champagne kind of mood and my glass was full pretty much until we returned to the ground.
The first course was a Caesar salad. Not too much to say about it. Kind of hard to mess up a Caesar salad.
The second course was a butternut squash soup. Warm and creamy. Perfectly seasoned. Delicious.
The third course was churrasco steak with chimichurri and asparagus atop a bed of mashed taro root. Even though the steak was cooked to well done (I'm a 'medium' temperature kind of girl), it was still incredibly tender. I would have appreciated a larger portion of steak though. The asparagus was cooked perfectly and had a nice crisp to it. The taro root mash was pleasantly surprising. At first I thought it was mashed potatoes but it has a thicker, almost gummier texture... But in a good way. I'm glad that instead of boring mashed potatoes they served us something with a little more Puerto Rican flair.
For the dessert course, we were served vanilla ice cream with chocolate chip cookie crumbles. I was kind of disappointed because it didn't really align with the overall meal. There are so many incredible Puerto Rican desserts to choose from...cookies and pastries and all sorts of delicious things. I was hoping that our dessert would also have had that local flair that I just mentioned. Unfortunately that was not the case, and I feel like ice cream with a couple of cookie crumbles was a lazy and unimaginative way to end and otherwise fantastic dinner.
Aside from the dessert, my main disappointment was with the service I received on the ground. There was no signage indicating which flight was in progress, what time boarding would begin, where to check in, or any other logistical information or instructions. When I arrived, I assumed my group had already begun boarding, so I walked through the gate and started approaching the platform. I quickly realized everyone on the platform was giving me strange looks, but I couldn't figure out why. It turns out that the platform contained guests from the flight before mine, who were hanging out and finishing their drinks while waiting to disembark. It was a very embarrassing and completely preventable mistake.
After several minutes, a staff member finally appeared and directed me to the check-in area. I shouldn't have been put in a position to be publicly embarrassed because the staff were sitting around in the booth instead of being out front guiding guests. There was no one visible, no one offering direction, and no one taking initiative until after the fact.
This location needs to invest in clear signage showing where to check in, which flight is currently boarding, and when the next flight will begin to board, along with on-the-ground staff who are actually present and attentive. That incident unfortunately started my visit on a sour note, and I hope that future guests are spared the same embarrassment that I experienced. read more