Sales worker knew exactly what I was looking for. I got the items I was looking for and asked her…read moreif more were available at other area Big 5 stores. I've shopped at Big 5 for several years and plan to do so in the future.

I went to Big 5 to get some running shoes and the customer service was great. I was greeted when I…read morewalked into the store and the tall male employee was knowledgeable about the shoe selection. Overall will be shopping here in the future.

Coastal is a great source for SO MUCH. Locally, before Coastal, you might have had to make several…read morestops at many places to achieve the same thing you can achieve just by visiting Coastal alone. Heres what weve shopped there: Clothes Work shoes Dog accessories and self serve dog grooming Vet care Household and garden tools Grilling and BBQ IF coastal had groceries I literally wouldn't need to shop anywhere else. Its a big store but doesn't have a lot of sales coverage. Now, in my opinion, for MOST of Coastal niche market, there doesn't need to be a huge sales floor presence. You will need assistance for several back of the store items. Griils, fueled heaters, guns, and tools. So plan ahead by ordering online, or ask for help once you're in the building. Be patient the folks here really do try to help. On a recent visit, there side door was damaged. We went outside to look at garden clearance stuff, since nothing had been posted prohibiting going through, so we went out and the door locked behind us. Some customers were walking by and let us back in. We mentioned it to the cashier, and a floor manager over heard and authorized a discount on our purchase. Very unnecessary, but nevertheless appreciated. Besides great prices, and products the self serve dog washing facility is clean and simple and great if you have fur babies that would drown your home bathroom out trying to wash them at home. All in all, a wonderful place, and if you find yourself going there for a reason, you wont be disappointed.

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

REI by the capital Mall is basically most disappointing bike shop ever!! I appreciate they…read moreinstalled my odyessy u brake system but how they adjusted it is the worst there basically either lazy or don't even know about high end bmx I ask them the break is acting up they just shrugged and tell me try adjusting the lever

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

Great birthday party! After a small scheduling miscommunication, the staff and owner made sure my…read moreson's 12 birthday party still went off without a hitch. Pizza was hot and fresh and the party room was very clean! (Along with the entire facility). The staff was very kind and helpful to the kids the whole time. Great service all around. Thanks again for a great place to celebrate, and all you did for us!

From the owner: South Sounds premier baseball and softball hitting and training facility. Individual and team cage…read morerentals, camps/clinics and professional instructors!

So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

Love this place for high quality used gear. Kayaker, hiker, camper who has always found high…read morequality brands at great prices. Super friendly and great service. Highly recommend! 5

I always have an excellent experience at the Olympia Dick's Sporting Goods. The customer service is…read moreconsistently outstanding, and the team is incredibly knowledgeable. Daniel, the assistant manager, consistently goes above and beyond--he truly sets the tone for great customer service. His team, especially Miguel and Evan, brings the same level of professionalism--quick to assist with genuine care for the customers. It's clear this group takes pride in what they do. Highly recommend this location!

Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!