They are closing this location soon. We are very sad about it. The employees didn't know the date…read moreof closure.

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

Sales worker knew exactly what I was looking for. I got the items I was looking for and asked her…read moreif more were available at other area Big 5 stores. I've shopped at Big 5 for several years and plan to do so in the future.

I went to Big 5 to get some running shoes and the customer service was great. I was greeted when I…read morewalked into the store and the tall male employee was knowledgeable about the shoe selection. Overall will be shopping here in the future.

Dropped by to browse around and see if there were any good deals on apparel, fishing gear and…read morefirearms. Found a few clothing items, and hats I liked. The store was clean, very organized and well stocked in inventory. Got to walk around both floors and had a chance to get some things that looked interesting. Enjoyed my short shopping experience!

I can't lie, I love Cabela's. I go there for 90% of my clothing. Given the weather and climate of…read morethe Pacific Northwest, they offer all the shirts, pants, shoes, and socks you could ever need. The prices are very reasonable. The parking lots are way bigger than they will ever need, and they are patriotic with flags adorning their property for Memorial Day and The 4th. Cabela's has a great selection for folks who love outdoor activities. Great place for selecting gifts for family and friends. I highly recommend this place for almost everything they sell!

If your looking for a particular item they will probably have it. Dont forget to watch out for the…read moremoose very friendly shop. Lots of helpful suggestions.

If you are into fly fishing or thinking about it, this is a great place to do business, if they…read moredon't have an item they can get it promptly and the selection of flys and good advice is endless. Give them a try if you haven't already.

I just picked my road bike that I had dropped off for a diagnosis of a crank issue in preparation…read morefor a triathlon I have in about 10 days. They fixed the problem. There was a miscommunication on their team about the work authorized but Ian on their bike team handled the situation beautifully and validated why I remain a loyal REI customer since 1983.

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

Love this place for high quality used gear. Kayaker, hiker, camper who has always found high…read morequality brands at great prices. Super friendly and great service. Highly recommend! 5

Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!

Tim Steacy took great care of all my needs. This is the first time I've gone there and found out…read morethey had exactly what I wanted but not my size. He came to me to unlock their fitting room. The one I came across was too big for me. I went back to him and did search to see if another location had it. He came across one and ordered it. I just got it as promised and I love it. Tim treated me with respect and courtesy. If you have any questions or issues go to him. He works right there at their golfing section. Believe me, you won't regret it. The value of the shirt I got is perfect.

Employees always go above and beyond! Always have what I need in stock and Always have great…read moreclearance stuff!

Brought the pups the PET VET vaccinations they have in the back. Do yourselves a favor and RSVP…read morefor it online because if you want to do a walk in, you may not get in since there will be a lot of people in line. I've done it twice and even though I was first in line the last time, it took 20 mins for me to get through and it just got slower for everyone behind. What they'll do is they'll send you a text to let you know when to get in line, so feel free to wait in your car until you get that text. It costs about $150 for the vaccinationsor each dog and even though that sounds like a lot, I priced it out with a vet and it was going to be $300 to $500, so this is really a bargain. The staff is nice and very gentle with the dogs.

The woman working the register had her mask on her chin not covering her nose or mouth. The manager…read moreopened the other register to help us. When I mentioned how she was "wearing" the mask he ignored me so I mentioned it again. He said she had breathing problems, to which I replied that she should not be working with the public if she can't mask. This pandemic is never going away if we don't observe the proven measures to take. Masks matter. Duane the manager has lost my business. Now to write corporate.

We went to buy shoes and Christmas gifts. The restrooms weren't open so we decided to get the shoes…read moreand leave. The cashier asked if we found everything and we said we didn't have a chance because we need to use the restroom. She said, 'That's ok' like they didn't need our money anyway. We did not buy the shoes and left.