I came in with my tailgate literally hanging on by a few wires, completely stressed about how much it might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time. read more

Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket instead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend. read more

I searched for the best ac mechanic in my area and found FnP. To my suprise they informed me of the California cool air rebate program. This program will PAY for your ac work providing you are approved and the system has a leak. If the ac is having issues chances are there is a leak. So check it out!! I was approved and they went to work. These guys did a great job on my ac system, it blows like Antarctica! They also found a couple issues which I need to address soon, and they replaced my fan clutch. Very thorough and that impressed me. Francisco explained all aspects in fine detail. This is a premium shop with a warranty program linked to mechanics nationwide in case of any issues with their work. Thank you FnP read more

Service was very thorough and was very good at communicating issues regarding my car! Very fair in price too, I would recommend checking this shop out read more

FNP Auto - Francisco the owner - Auto Repair Near Me - Stanton, California

Great service. They communicate with every detail that was being done to my car and what it also needed. They valued my time and got my car ready quickly. They are easy to work with. Will going back again read more

I recently moved to California (living on my own) after graduating college and my car knowledge is so bad since cars weren't really required for me to get around. I found out about FNP Auto through Yelp. Francisco and Pearl were very patient with me and communicative with me and my father. I appreciate the Tekmetric website, all the photos/videos and the estimates. I requested a rental and a Diagnostic, which led to Removing/Replacing my Fuel Pressure Regulator and then Removing/Replacing my Fuel Damper (took a lil over 2 weeks since my Infini30 is old, total was a lil under $1000). I wanted to do further repairs, but I am still broke from college. They also vacuumed and cleaned my car, which was nice of them. read more

Francisco and Pearl are always so kind and helpful. I got into a minor accident and they were quick to asses my car and get back to me with an estimate, parts, and an appointment. Great customer service and I never have had any issues with my car as long as I keep bringing it to them for service! read more

Solid service, fast and reliable, fixed up my wife's subaru Couldn't recommend it enough read more

I don't usually write reviews, but this place truly deserves it. As someone who doesn't know much about cars, I've always felt a little intimidated walking into repair shops, but not here. From the moment I arrived, they treated me with patience and respect. They took the time to thoroughly explain what was going on with my car in a way that actually made sense (no confusing jargon or pressure). I never felt talked down to or rushed, which meant a lot to me. What really stood out is how they helped me after I had a bad experience with another shop. They walked me through what had been done incorrectly, showed me everything, and helped fix the issues without making me feel embarrassed about the situation. That level of honesty and support is rare. On top of that, their pricing was fair and transparent, no surprises, no upselling, just straightforward service. If you're like me and don't know much about cars, this is the kind of place you want to go. Trustworthy, kind, and genuinely helpful. I'll definitely be coming back! read more

FnP Auto is a small mom/pop shop that pays attention to detail. If you want someone to slop together parts and look the other way...they are not the shop for you. You want quality...absolutely. I've been taking my Subaru there for the last 4 years and they have been the best from start to finish with every little detail you can think of... I'll keep coming back as long as I have my Subaru. read more

I prefer having my vehicle running with a specific premium synthetic oil/oil filter. Having attended the "Meet the Owner" event at FNP Auto about decade ago, I decided to call Francisco & compare the prices. Everything sounded good on his part, so off I went to FNP Auto. The shop is located in an industrial park & can be hard to find. Just look for the "York Industrial Park" sign & turn in. FNP Auto is located between Orangewood & Chapman. Francisco was quick to give my vehicle a complete & thorough inspection. I was next to him as he pointed out what needed repairs & what was okay for now. No veil of secrecy here. Honest & true. After everything was finished, which only took a few hours, I made my payment for the quality work done on my vehicle. It's running smoothly & purring like a kitten. FNP Auto is a genuine, honest autoshop that offers extraordinary customer service, catering to the needs of the customer. I didn't feel as if I was being taken advantage of or talked down to for not keeping up on maintenance. Their enthusiasm for cars shows in their communication & in their handiwork. read more

Amazing service! Would definitely recommend and will be coming back! Brought in my Honda for rear bearing replacement and not only were my bearings replaced I got a whole scan of my vehicle and what else I should keep my eye on. Thank you for amazing service and workmanship! read more

I stumbled upon this shop months ago. I was looking for bg products and they were the only ones that could get it. I was taken on a tour of the shop and I liked what I saw a nice clean shop lol. I feel I can trust them with my automobile so I'll be setting up some services soon. They're a little pricey but I'm sure it'll be worth it. read more

This is my second repair done by FNP Auto. They are friendly, THEY KNOW WHAT THEY ARE TALKING ABOUT AND THEY WANT YOU TO BE SATISFIED!!! This is the only mechanic I trust with my 22 year old Honda CRV. I trust them completely to do the repairs right the first time AND they back up their work! It gives me peace of mind to know that these qualities in their business are a priority and still exist in a world where you DONT ALWAYS GET WHAT YOU PAY FOR read more

brought in my Acura RSX Type S that had a massive oil leak and suspension creaking that other mechanics could not identify. Francisco did an amazing job identifying and finding the leak and creaking, while also helping me identify any other problems that could occur, such as coolant leak from old hoses. FnP's way of sending estimates is also very intuitive! it is all on a website with pictures of the problem, part costs, and labor. you, as the customer, can either approve or deny the job. if you do decide to approve a job, they do a fantastic job of keeping you updated through text. any car enthusiasts who are looking to fix and/or upgrade their parts with aftermarket stuff but don't have the experience/equipment to do so, Francisco can literally do it all. he specializes in both aftermarket and oem products, no matter the vehicle. he also knows a lot about the RSX platform, so anyone who owns and loves their Acura RSX, I'd highly recommend bringing your vehicle for a free multi-point inspection. Francisco will find all the nits and points for concern. great place for enthusiasts and general drivers! read more

FnP auto was an amazing experience! I found them on yelp and before even walking in we were greeted by Francisco. Him and his wife were so sweet and really help me out with my car! The inspection was even better than Toyota with lots of pictures and details! I would 100% recommend them! read more

FNP Auto - Auto Repair Near Me - Stanton, California

The service at FNP auto is incredible. I've gone there several times over the past few years and the owners are friendly, knowledge, and willing to work with your schedule. They kept me posted of the repairs I requested throughout the day by text messages, photos of the work and even videos. I have referred several friends to this shop. You won't regret taking your car there! Choose FNP! read more

Absolutely amazing service and attention to detail! This is a family ran place and I have never felt so taken care of by a mechanic before ever in my life. If you are looking for trustworthy and amazing business, come to FNP Auto and you will be blown away! I will be coming here for all of my upcoming services! Thank you FNP! read more

FNP Auto is AMAZING! Shout out to Francisco and Pearl, I can't say enough good things about them. I'm working on a G35 coupe track build, and Francisco installed some Brett Dempsey Engineering (BDE) polyurethane motor mounts along with some GKTech rear subframe collars for me. He did a complete checkout of my car and caught quite a few things that needed to be resolved. His knowledge and experience were invaluable and he offered up tons of advice for my build which was greatly appreciated. I'll definitely be going back to FNP Auto! read more

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I've been coming to Francisco n Pearl (FnP) for probably a decade now, and they've taken care of 2 of my vehicles from start to finish. Very thorough, good people. read more

FNP Auto - Favorite face to see every time I have car issues - Auto Repair Near Me - Stanton, California

I have used these guys now on 2 different cars and every time they have diagnosed and handled my specific problems quickly and for way less than the other quotes I was getting. I'll start with my 2006 Lexus IS250 which had 3 dash lights on: check engine, VSC light, and traction control light. I was told by a different mechanic that it was going to need a new catalytic converter for $2000+. I brought the car in, had these guys diagnose it and they came back with a hose that had come unplugged due to a bad motor mount. So they put on a longer hose and fixed the motor mount, all for under $400. The other car was a check engine light on a Honda Civic that ended up just being the gas cap and I got out of there spending less than $20. Their honesty and integrity is very apparent the moment you walk into this shop. They come highly recommended and I will never go anywhere else for my services! Thanks guys.. read more

Fast and efficient, were able to work me in the day after I contacted them. Appreciate it!

Came in to get my car looked at after getting an inspection at the dealership. Turns out half the things the dealership wanted to get fixed/replaced didn't need to. Francisco is awesome! Provided a complimentary inspection and walked through the detailed report with me to go over actual recommended repairs. I'll only be taking my car here from now on. read more

With all the crap out there, yes there are still gems out there. FNP auto is definitely doing an excellent job. Other places should take notes. Great customer service and amazing communication. Just as an example they take pictures of all problems and take pictures of all the fixes too. Another nice feature is all services are listed on a website and are easy to track and review. If you have any questions call/text. They are very quick to respond or text back. Thank you for the great service Fransisco! read more

FNP Auto - Front entrance FnP auto - Auto Repair Near Me - Stanton, California

Great family run auto shop experience! Francisco and Pearl were great at communicating the issues regarding my car and were able to provide advice going forward with further care. I plan to come here again for future services in the area. They were able to install a cat shield for me and I'm now looking to them for installing front and rear dash cams. read more

FNP Auto - Cat shield - Auto Repair Near Me - Stanton, California

Great service! From the moment I walked in I felt welcomed and all my questions were answered thoroughly. I came in for an alignment but they did a full inspection of my care which was amazing!! Everything was thoroughly explained to me. I definitely recommend coming here and will definitely be coming back read more

After going to many mechanics throughout my adult life, I have never had a mechanic tell me that they actually want to work with me on my schedule on my budget. Serious things first, obviously, but Francisco wasn't pushy or made me feel like my car was going to fall apart. Honest, friendly and compassionate. Truly a tough thing to find in a mechanic in today's world. Pearl and Francisco won't see the last of me, and I'll be happy to give them my money. Come here! read more

Just moved back to OC. New spot for my Lexus and my wife's Acura. Francisco is the man. Did fast and quality work at a good price!

I found this place on Yelp and saw that they had great reviews and were close. Francisco was super helpful and thorough with his research, explanations, and updates on what he found wrong with my car. This is probably the first mechanic where I didn't feel left in the dark. Will be back!! Such friendly service all around. read more

5 stars is not enough to accurately score how amazing the service is here! Fransisco is one of the most helpful, kind, knowledgeable and professional owners I have ever met. I was pretty stressed about needing to have my car serviced and he instantly put my mind at ease. There is no doubt in my mind that I will not only be a returning customer, but I'll be referring all my friends and family. If you want a truly valuable experience, FNP Auto is the place to go! read more

There are few mechanics you feel like you can truly trust. I found this place after I found out my car was leaking oil. Also, the front part of my suspension was shaking at higher speeds. I went in ready to spend at least $2K on repairs, however Francisco advised me that they were not worth fixing. Most other mechanics, I believe, would have been glad to take my money and fix whatever they can. Now, this has become my go to place for oil changes, routine check ups, and other preventative measures to mitigate bigger problems down the road. read more

Very knowledgeable and transparent about their service and products. They also keep you in the loop during servicing and has digital records with photos so you can see exactly which parts were inspected/ faulted. Great customer service! read more

Brought my Jeep in and couldn't be happier with the level of communication and service. This will definitely be my regular mechanic shop from now on. read more

Quality work and awesome service! I always recommend anyone looking for auto related work to go here! read more

FNP Auto - Quality work and awesome service! I always recommend anyone looking for auto related work to go here! - Auto Repair Near Me - Stanton, California

I have entrusted my vehicle to Francisco and his team at FNP auto for over 5 years now and am always pleased with their trustworthy and excellent service. I am driving cross-country to the East Coast and have left it in their good hands to ensure my car is roadworthy for the long haul. Francisco even went above and beyond to do a final check right before my departure date. I was thinking of posting my review when I finally get to my destination but did not want to miss anyone that might be looking for an honest and reliable mechanic right now. I am on the first leg of my trip and am confident my arrival will be safe and secure. You want your mechanic to be constantly looking into new developments and implementing process improvements to offer more services to their already growing number of loyal clients. They consider their customers as their own families and look to ensure their overall safety while driving. This is why FNP Auto is a local business you want to support. I will always be thankful to them for taking care of my car, and of me. read more

First time customer and from my experience it was tremendous. Francisco is a phenomenal business owner and some of the best if not the best customer service I've ever had in the automotive industry. I am a former business owner myself and it's great to see quality people doing their thing with their small business. After doing my due diligence and research for pricing Francisco hooked me up I needed my headlight replaced and he took care of me for the best rate in town. He asked if he could do anything else, he gave me a bunch of free tips and advice recommended I should and noticed my windshield blades were causing streaks on my windshield, told me I didn't need an oil change just yet (500-1000 more miles), said my air filter was good. Great people! . I recently lost my job so money is tight and it really means a lot. Wasn't incentivized or given anything for the review, did this on my own accord. . Thank you & much love. Good people doing good things. Smart businessman and one that I can trust. Supreme value, knowledgeable, honest, diligent and expeditious -- what else can you ask for?! read more

The owner was super cool and nice for the whole time I was there. He got the job done excellently and I'd definitely come back next time. read more

FNP Auto - Auto Repair Near Me - Stanton, California

Francisco was great and extremely helpful. The service was great, and they even provided my inspection for free.

I have been taking my cars to FNP close to 10 years. Fransisco treats and cares for my vehicles as if they were his own. He's thorough in his inspections. He's an honest person and all around a good guy read more

Super helpful and family friendly. Definitely worth a call and a visit for your car needs