I came in for an oil change today and had a phenomenal experience with Frank. Not only did he give me an oil change. I also got a quote for a tuneup that is much needed. The Customer Service here is definitely five stars. From beginning to end, I felt seeing her and very well taken care of. read more

was a place I went to for oil change. I don't bother with servicing my own vehicle but last time I was there, I was told I needed to replace the oil plug and the cap to the oil cartridge unit. now I am guessing that the only place was touching these parts might be them buy unceertain. ended up having to buy an entire new oil pan and the cap. expensive oil change read more

Alliance Express Lube Plus - Oil Change Stations Near Me - Garden Grove, California

My friend told me about Alliance Express Lube Plus. Frank, the owner, is very kind, knowledgeable and honest! The employees are very kind. If you have issues with your car, I highly recommend seeing Frank and his team at Alliance Express Lube! You won't be sorry. read more

Needed an oil change and all the local mechanics. It was an hour away. Came here sat in the car was out in 15 minutes. Everything was done while I was sitting in the car. Great service and customer care. Would recommend! read more

Was visiting my cousin when my check oil light came on. I live in San Diego, so I needed a place FAST to make sure I could drive back safely today. There are several choices around for oil changes, all with pretty great ratings, but I chose this place because they were open until 6 while most places close at 5 and when I called they were super friendly ! As soon as I arrived, the mechanic told me his name several times (that's a sign of good customer service when they want to be personable and relatable) There were multiple people working on different things at the same time - someone changing out the oil and checking things under the hood, someone putting air in the tires, another taking down my information and getting me checked into the system. Everything was SO quick! In and out in 15! To have a full synthetic oil change, the fluid levels checked, tires filled, AND absolute top notch service was around $70. They even gave me a pretty pink dragon fruit air freshener and offered me soda while sitting in the car Not to mention Frank was one of the best mechanics I have ever encountered. He really knows his stuff!!! Nearly 30 years in the business, no gimmicks and he tells the truth and explains prices and things. Really grateful to have come by this place! read more

One word to describe my experience - Extraordinary. High quality service, welcoming and friendly personality, great communication, & reasonable value. These qualities, provided by Edward (and his team), are what made my experience here stand out amongst businesses. This man represents what it takes to satisfy customers, treat cars with the upmost care, and provide the best valuable service. I took my car here to get the two rear tires replaced and wheels balanced on a Sunday morning at 10AM, after calling ahead to see if there was any availability. There were other customers in front (first come first serve) but i was acknowledged as soon as I pulled in front of the garage. Edward communicated with me thoroughly each step of the way what they were doing to the car, noted possible issues one of the wheel nut/stud may have, as well as the fact that one of the TPMS may be damaged (still working but if it causes issues in the long run, I know who to go to). I was treated very well, offered amenities, requested to address any questions or concerns I may have and was even offered a protective sheet to protect my seats from my old tires (in case I wanted to take them back with me BUT they do recycle tires). The job took about 30-40, but they were also being mindful of an over tightened/ incorrectly threaded lug nut. Ultimately, the service here was impeccable and I highly recommend getting in contact with Frank/Edward/Jesus when you need to get your car serviced. read more

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If you're searching for a reliable place to get your oil change, this car shop is definitely worth considering. The team provides comprehensive care for my vehicle, handling everything from oil changes to brake servicing. They take care of a wide range of maintenance and repair needs, ensuring that my car is well looked after. From my experience, it's the only place I feel completely comfortable leaving my car. The staff is knowledgeable and genuinely honest, which is a rarity in the automotive service industry. They take the time to explain what's needed and never push unnecessary services, which builds a strong sense of trust. As a woman who often feels unsure about car maintenance, I appreciate that the team checks everything and keeps me informed about what needs to be done. Their pricing is fair and transparent, making it easy to understand what you're paying for without any hidden fees. I also like their straightforward approach; I always leave knowing I've received quality service. The waiting area and restroom are comfortable and clean, contributing to a positive experience. Overall, this is my go-to place for any car needs, especially now that they've extended their hours to include Sundays--perfect for anyone with a busy schedule. Typically, I find myself in and out within 30 minutes for an oil change. I highly recommend this shop; you can count on them to do a great job and provide you with an honest opinion about your vehicle. read more

First time getting an oil change for my car. Edward and his team are good and very knowledgeable. Quick in and out service. Had some complimentary coffee and refreshment while we waited. Good prices as well. Will be back here next time I need an oil change. Definitely A+ top notch service and work! read more

Alliance Express Lube Plus - Pricing as of Feb 2025 - Oil Change Stations Near Me - Garden Grove, California

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Great experience here! Arrived a bit before 6pm close and they were able to fit me in for an oil change. It turned out the last place I'd gone for fluids to be changed had left the cap off when they flushed the transmission fluid and the owner showed me where it had splashed all over that area under the hood. I was in a time crunch for my next appointment bc I thought I only needed a quick oil change, but he sent one of his guys to get a replacement cap, cleaned the fluid, topped it off, and added sealant to the new cap when he replaced it, and was done with all that and the oil change quickly enough that I was still on time for my next appointment. He also didn't charge me for the transmission fluid top off or for sending his guy to get the new cap (of course charged me for the cap, as I'd expect, but it was inexpensive). All around, good experience and would go back! read more

Fast and friendly. Doesn't try to get you to pay for extra services but will let you know if they have concerns

Everyone in the shop was very attentive. Frank was very upfront and took time to explain exactly the services I needed. The shop itself is neat and unassuming. The service was done as quick as possible and well done. Frank even took the time to explain how they go above and beyond with the way they do things. He was clear to explain what other things needed tk be done but there was zero pressure to upsell. I'm sold! Great experience! read more

Great service. Quick oil change for good value. Very friendly people. Not pushy for extra add-ons. Will come back again for my Corolla

Came by on a weekday since I like to use the drive through car wash behind them. I called ahead to make an appointment but wasn't needed. Frank and all of his crew are friendly and super transparent when it came to their recommendation and the pricing of their services. As a normje with low car knowledge - I really appreciated their customer service, it was quick, straight forward and very detailed. I had gotten one of my break lights fixed and a full synthetic oil change in like 20-25 minutes. Will def be back for future repairs/services read more

Support this mom n pop shop, Frank and his team are very hospitable. Good quality service and professionalism. Better prices than the chain oil change stations. read more

I was pretty desperate to get my wife's car an oil change and tire rotation and they were able to get me in right away. Frank was super nice and went above and beyond with the little extras he did. And the refreshments were a kind gesture. The whole process did not take very long but if there's a little bit of weight, they have a nice clean, waiting room and clean bathroom for you to use and if you're feeling a little hungry, there's also Taco Bell in same lot also. He came in under budget with a great attitude, so I will definitely be coming back. Highly recommended. That's how Adam mechanics are supposed to be. A+ read more

Alliance Express Lube Plus - Complementary refreshments? Yes please! - Oil Change Stations Near Me - Garden Grove, California

Great service. Frank was nice very informative during our oil service. I should have done the tire rotation as well.

Such great service! The pricing was so affordable and they were so fast! The customer service was phenomenal and I was really impressed all around. This will definitely be my go to place for all of my car service needs. Frank is awesome! read more

Came over the weekend to get one of my trucks serviced. Paco and the rest of his crew were amazing. I love how it's a family owned business with actual family members working at the shop, you don't get that very often anymore. Not only is the family very knowledgeable but very attentive as well. Got some major work done, spark plugs, wired, and injectors replaced. My truck is running like new. I'd give this place 10 stars if I could. read more

A lot of reviews here use the word professional for these guys and I couldn't agree more! The first thing that struck me about Isaac Melendez and his team was their laser focus on the task at hand. Watching their communication with each other reminded me of watching a really good jazz band with Isaac leading the way, each one knowing and anticipating what the other was doing, these guys are real pros!! Isaac gave me an honest price and his team went above and beyond. I found a very comfortable waiting room couch with complimentary coffee and soft drinks and a super nice front office staff as well. I highly recommend Alliance, you will NOT be disappointed. read more

Everybody was amazing and did my oil change quick. Would definitely recommend this place with great customer service.

I came in on a Friday morning without any wait. Frank came and greeted me. I needed 4 new tires and an oil change. The price wasn't too expensive. It maybe took 1.5-2hrs to get done. They even washed my car and checked out one of my tire pressure sensors for free!! Frank was super friendly and welcoming. I would come back again! read more

Early this morning (around 9:00-9:30 AM), I stopped by because I knew I had a nail in my tire, I could hear air leaking. The employees greeted me and helped me right away, which I appreciated. However, when I explained the issue, I was told it would cost $60 just to patch the tire because I supposedly have "special tires." I drive a 2021 Tesla Model Y, and I have unfortunately had a nail in one of my tires before. The last time I had it repaired at another auto shop, I was charged $30 for a patch. The only reason I didn't return to that same shop is because they are close on Sundays. When I told the owner that $60 seemed too high for a simple patch, he would not negotiate. I decided to go somewhere else and ended up getting it fixed for much cheaper, and the shop I went to did not claim that my tires were "special." I could be wrong, but it honestly felt like the owner may have been trying to take advantage of the situation, possibly because I'm a woman, because many shops were closed on Sunday, or both. read more

I met with Frank Castillo, Isaac Melendez, and his team. They were extremely attentive and tried to help me remedy my situation. They inspected my car and told me that I didn't need an alignment yet. They gave me peace of mind. I ran over a big hole and was afraid I ruined my alignment. I left Alliance Express Lube feeling like a rock star because of the VIP treatment. I will never forget their kindness. Thank you! read more

Amazing customer service. Issac and the whole team will look after your car's needs. Thank you!

Terrible customer service. I was treated in a disrespectful manner as if he had a personal issue with me. Definitely lost my future service. These guys were extremely respectful and courteous on my previous oil change. Not sure what's changed but I won't be back. edit: reply to owner. If you want specifics, I called and asked if you would honor my previous price before hand, was told yes, drove from south Orange County 30 minutes to your location, when speaking to the manager, I clearly said I was willing to pay more if you had a price increase since my last visit. And was told twice "don't expect this next time" and was told to wait 30 minutes. While waiting in my car decided it would be an efficient use of my time to use the drive through car wash next door, a ten minute ordeal max, and went to inform you worker of my plan. I was told I would lose my spot which I thought was pretty inconsiderate as a customer who drove 30 minutes solely because your excellent previous service. Never asked for any additional discounts at all. In that moment realized that I did not feel comfortable about having my vehicle serviced by someone who clearly had zero incentive to treat me politely or considerately. (The sole reason I returned) I'm offended that you falsely claimed I was upset over a discount, and that you as an owner can't see on recordings how any customer would feel in this situation. Best of luck to you, hope you can realize that this has, and will likely happen to other customers if treated the same. read more

Great experience great people I will definitely be coming back for all my other oil changes. Thank you for letting me know about the oil overfill that Dellilo Chevrolet did and allowing me to take pictures under the car. Also Ty for free air freshener. read more

Alliance Express Lube Plus - Getting an oil change done - Oil Change Stations Near Me - Garden Grove, California

Frank and isaac mainly helped me out. Spoke with frank on the phone to see if there would be a wait and he told me to just come right on in and he would take care of me. Got there at 10:30 and left at about 10:45. Super quick service from all the guys around. Thanks for the great and friendly service! Will be back read more

I'm so happy I ended up at Alliance Express Lube, it was meant to be, the place I typically go to has been to busy for me to just drop in for an oil change so in the moment of desperately needing a change I got on Yelp and the reviews did not lead me wrong; Alliance Express had great reviews and I decided to take a chance, I pulled in at the right time and was immediately greeted by Issic, he told me how much it would be for my type of vehicle and how long it would take. It was all so fast. There were a few little things that the mechanic informed me about with my vehicle and showed me which was so helpful and that I needed to know. There is a waiting area where there is complementary water and soda and a tv to watch. While in the waiting area I met a couple that have been coming to Alliance Express for 10 years and expressed how much they love coming here because the service is always good and that it is a family owned business and everyone there is apart of the family; I loved how they were just telling me all of this organically without me asking, it says a lot. I was very pleased with everything the pricing was very reasonable, I will be back for sure. read more

Alliance Express Lube Plus - Oil Change Stations Near Me - Garden Grove, California

I am so grateful to the team here! If you're looking for genuine people that prioritize value and quality in their work, then this is the place. I came in scared I had a flat because the sensors had come on. I had a long drive home after visiting my parents. The team here didn't try to upsell anything to me and only recommended what needed to be replaced. I highly recommend Alliance. I am willing to drive back down here just for their service lol. Thanks so much again guys! read more

Came here for an oil change for the first time and had a great experience. Isaac was very welcoming and even took the time to show me how to check the oil level. There was even complimentary soda and coffee in the waiting room. I will definitely be back for my next oil change! read more

Amazing service! They looked out for me and was fast. Fixed my tire and glass. Would recommend to anyone.

Alliance is now my spot because it's a locally owned business with great service and expertise! The staff are professional and courteous. I arrived early on a Friday morning with no customers ahead of me, and my oil change was finished in 20 minutes. I will be coming back for future tune ups because I really enjoyed how easy they made things, their politeness, their fairness, and I live 10 minutes away. I know what good service feels like, which was why I used to go to a dealership for service. I had a Mazda3 and now have a RAV4 Hybrid. They both take full synthetic oil and I SAVE MONEY here vs. going to the dealership and I'm treated just as well. Even Jiffy Lube is more expensive than here. Alliance does take appointments, they do tire rotations, they are respectful, they offered me water/coffee/soda, and their restroom and waiting area are clean. My advice: Come here instead of Jiffy Lube or Valvoline Express. read more

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The best place to get an oil change! Frank was super helpful and reliable even treated me and my mom like family! If I could give this place 10 stars I would! read more

I love this place ! Frank and his team always are top notch ! They are honest, quick and reliable! Thank you !

Came in on a Sunday morning to get an oil change. Very quick and professional. Good price as well. Would come here again!

everyone was super nice and helpful. they didn't try to upsell me thing that i didn't need. i went in for an oil change and they allowed me to leave my car there until i finished work. had very good pricing compared to other shops near by! definitely recommend! read more

So impressed! I found the In & Out of Oil changes! The entire staff is so kind, happy, and helpful and you can tell that they all love their jobs. They were very communicative and their oil changes come with complimentary fluid top offs, tire pressure fill, and full vehicle check to ensure everything is functioning properly and no leaks. They also have a lobby area with complimentary coffee and other beverages while you wait. I never thought that I would leave a review for a car Lube Shop, but this was very much deserved. Thanks Alliance for a great experience and amazing customer service! read more

Professional and took care of me and my girl as soon as I called and gave me the best pricing and service. Knowledgeable and took care of our Audi S3 with the correct oil and filter. Ask for Frank. Appreciate you again . Highly recommend read more

Alliance Express Lube Plus - My girl was happy with her car and their service was great - Oil Change Stations Near Me - Garden Grove, California

Really impressed with the service, honesty and hospitality offered here at Alliance . Frank and Edward were both very professional, knowledgeable and friendly. They took the time to explain the types of oil used in vehicles and the preferred one specific to my car without just trying to make a "sale". I really commend businesses that are about the people and not just money! The prices here are also very great considering the oil change includes a filter change as well . Lastly , they are quick and also offer a nice small waiting area with complimentary drinks. I am so glad I found this place and will be coming back for my next service ! I Highly recommend this place to anyone . You will walk out as a satisfied customer guarantee Thank you Alliance . read more

When I pulled up to Alliance Express they were getting ready to close. Erick approached my car and told me that they had a slow day but would take care of my oil change. Without fuss or hesitation the 3 other gentlemen reopened the gates and had me pull in. Erick was extremely knowledgeable and informative. I'm a young female, Erick didn't try to up sale or try to sell me more than what I needed. He treated me like a daughter. While I waited for Erick to drain my oil, Waldo was replacing my car with new oil and cleaned my engine of dust. I expressed to him, how I didn't have a dad to teach me about these things cars need. It meant a great deal for him to show me around the engine and explained little details. He even filled up my coolant for free and showed me where to pour. Later I learned that the other two gentlemen and the cashier are Erick's two sons and daughter. It's a family owned business. His kids were hard working and very kind. I can't tell you enough, how grateful I was from beginning to end. I highly recommend this location, and I wish them many blessings. - Priscilla read more