Jennifer at the Chesterfield location was very helpful. I explained the problem I was having with…read moremy glasses and she fixed the problem right then and there. When I asked how much I owed her, she said 'just a smile' - that made my day! Thank you Jennifer for the professional service.

Been going to the Chesterfield SVS Vision for about 10 years. The ladies that help pick out glasses…read moreare awesome. So honest and helpful. Love Amanda and Lou, they are the best!!! I will always go to this location!!!

I haven't had a decent eye exam in years but lets be honest, my vision is bad. Bad to the point…read morethat with my lenses one could see Mars better than the Hubble telescope. I made an appointment with no expectations knowing how uneventful my eye doctor appointments normally are. I got there on time and had to wait outside because of COVID restrictions. Once I got in, I was treated very well. I wasn't expecting that level of professionalism from an eye doctors office. The pre-exam involved medical history, previous eye doctor visits and some quick eye tests. After the pre-exam, I met with Dr. Lawless. He was thorough and honestly, I was impressed with my visit. My eyes have improved but I can still see Mars. I am pretty positive he called me old without saying old, he said I needed progressive lenses (you know bifocals but much better and cooler). After Dr. Lawless, off to see Anne. Anne was cool as all get out. I told her what I wanted and she got damn close. No contacts just glasses with all the cool things guys in their late 40's get with their progressive lenses, like transition lenses, high density (sorry gang no coke bottles) and anti glare/scratch.

I've been coming here for about twelve years and have been happy with the doctors and staff and the…read morecare they have provided. The staff is good at helping me make the most of my insurance. When I had two different insurance plans, they helped me maximize my insurance so I could get the most out of the insurance and pay as little as possible. Everyone is friendly and they quickly make appointments and order contacts and lenses. I would recommend this office.

This is a great business I would totally recommend it. It gets stuff done quickly and everyone…read morethere is very nice.

Can't change a prescription with a warranty claim because "warranty only covers that prescription"…read more New prescription is weaker

I scheduled an exam online a week out. Leading up to the appointment I kept getting texts asking if…read moreI wanted an earlier appointment. I specifically scheduled that time because that's what worked for me, I didn't need the constant updates on new appointments. I had an eye exam and purchased two pairs of glasses. The staff was friendly when I went in for the exam and purchasing glasses. The facility was clean and inviting. I received a call stating my glasses were in, which was within a week. I went and picked up only one pair because that's what was available. I'm not sure why they didn't just wait until the second pair was in or tell me only one pair was in. After waiting another two weeks I had to call them to see what was going on. They said the other pair was in. To me that's a communication failure on their part. Would they have ever called me, or just let my glasses sit there? The place is a decent place to get glasses, you just have to be proactive about actually getting your stuff.