Shannon is awesome! They can make any size box. We ship here with UPS, FEDEX, and USPS.read more

Business hours on yelp and store hours do not match. Parking is terrible. Customer service is okay…read moreat best. Not listed as a mailing company, shipping, fedex, ups, etc online. NO CLEAR SIGN so now that there is a shipping problem and the store name isn't listed as a mail place or clearly marked on satellite images (because their unclear sign is maybe a 8inches tall and covered by a much larger sign reading "Fedex") I was forced to come down to the store and guess there hours. I come all the way down here and their posted hours must be wrong because there's no one here! ...I am forced to wait 25 minutes for something that is their fault to begin with. (My shipping/tracking number says it's invalid. I could have done this over the phone if this company wasn't run by people who lack the basics of running a business...ie business hours) never going back. I didn't spend $30 on a service for these kind of problems

This is a busy neighborhood UPS store. They have enough workers to take care of customers, also…read moreself serv kiosks. They can easily handle all my Amazon and tictok returns!

When the store hours say 8:30 and you show up and it's closed! Then wait for 30 min still closed?…read morePlease adjust your hours of operation as ppl plan their days based on this simple concept. When you update the store hours I will remove this rating. let's see who's watching

This is the third time I've come to this branch of the UPS store and I have enjoyed it every single…read moretime. I'm surprised to see that it ranks so low but I've never had any bad experiences here. Even today, while going in to return an item to be shipped back out, the staff was patient and helpful. I would definitely continue to come and do a business here. Thank you for making things easy for me to ship out, return or even with answering questions. I have never had a bad experience here yet.

was kinda put-off coming here because of the reviews but glad i did! Wasnt sure at all what i was…read moredoing or how it worked and the staff was so nice and helpful! they pointed me in the right direction and helped me through all the steps. the two girls working tuesday morning are the best!!! thanks guys

I come often here to drop off packages for my business, staff is usually not friendly there's only…read morea guy and a girl that interact with us when dropping off our packages. Today we went and saw a short chubby girl outside getting packages and kindly asked her to take our prepaid labeled packages which we always are told yes, but she was rude and said no as she shut the doors on us. Very disappointed and not business friendly at all. We are considering going to ups now for our packages.

I ordered two packages which required signatures. I got an email Wednesday telling me my first…read morepackage would be delivered Thursday. I waited all day...no delivery, no nothing. Friday afternoon it was delivered. I received a text Sunday stating my second package would be delivered Monday. I waited in my living room until 2:00 pm when I decided to go out to the mailbox and check my mail. There was a doortag attached to my gate saying they missed me. I was in my living room the entire day except when I went to the bathroom. No honk and no one came to my door. Now I have to wait again all day tomorrow until they hopefully show up and actually try to deliver my package to me. My shipper does not allow for it to be picked up at the facility. After wasting two entire days waiting, I will request my shipper use someone else from now on. And there's no one to assist you...all computerized.

Great service, very accommodating in helping us find boxes to ship out items. Tape, boxes, and…read morebubble wrap was reasonably priced.

Packages that need to go 550 miles go over 4000 miles for no apparent reason. Ordered from central…read moreCalifornia to go to northern California. And it goes from central California to Redmond, Washington and then so far back towards California again. Other package ordered from Troutdale, Oregon for northern California went to Louisville Kentucky and the back to California. Does this make sense in anyway?

Came in on a Wednesday around 12pm. I came in for an Amazon return. Amazingly there was no line!…read moreAaron was the employee at the Amazon return register and he was friendly and handled my return quickly. It was a super easy and fast turn around.

Every thinh you need for last min projects when your kids wate intel the last min to tell you they…read morehave a oroject due tommorw! Besiness needs legal forms , tas 1099 s all yaforms quick books helpful Computers , phones, ink, office equment, fax, you name if they have it , also the fix computers all the off ice needs laptops, cell phones and the do in infrunt of you most of the time, love this store ,

I was cut off by a driver working for you when he pulled out of the Chevron on Highway 99 in Yuba…read moreCity (I was already on the highway and he had plenty of room and time to at least slow down). It was a miracle I was able to stop in time, but somebody else might not be so lucky next time. While I wasn't able to get a truck number, it was maroon-colored and the trailer number was 53083. The lady I reported this to on the phone was very nice and shared my safety concern. I hope you're able to identify the driver and take proper action.

Thank you so much for assisting my dad and I again this week. Always prompt, professional and…read morecaring! VERY affordable!

Taina is amazing! Efficient, professional, and personable are just a few of the many positive…read morethings that describe Taina. She made the process so easy and ensured I understood everything. I so grateful!

I appreciate that when I come here, the customer service representatives gets the line moving, but…read moredo it in a respectful manner. In this last visit, I was shown the distinction between certain packaging options and I was surprised to know the difference. NO ONE in the USPS has EVER gone out of their way to explain those things to me. The website only advertises one option and it is the expensive option. Gotta love the fact that they take care of the community, and do it with a smile.

The same lady is there almost everyday she is super sweet amazing customer service, handles working…read moreby herself with a long line. Very quick service and makes me feel welcomed. :)