Bought a 42 gallon Barker wastewater cart at the Traverse City location. No one else had any of…read morethem. My wife went to pick it up and she raved about how nice and helpful the people were at the store. We needed it that day and they came through. P.S. always got good treatment at the Flint store when we lived in that part of the state.

Poor technical guidance on an axle that cost me thousands of dollars and made trailer unusable…read more They simply couldn't do math. Stay away from the Traverse City store.

If you're looking for a trailer, look no further! Wonderful customer, service, great communication,…read morecaring people, and fair pricing!

These guys are the best! Jim is fabulous and his techs are sharp talented guys that care about…read moreservice. The quality of their trailers are second to none in Northern Michigan. All their staff is as honest as the day is long!

BUYER BEWARE: Redmond Automotive is not transparent about when and for how much they will charge…read moreyour credit card and that they do not offer refunds. Upon making an appointment over the phone with this auto-shop to install an electrified hitch on our 2015 SUV (for which this part is readily available) they asked for our credit card info in advance of bringing our vehicle in for service. We gave it to them, assuming that we would be consulted before any charges were applied to our card. We were wrong in that assumption. After talking with a car savvy friend we learned that the quote Redmond Automotive offered was entirely too high, "that's highway robbery!", our friend said, and so we called to cancel our appointment. Said appointment was over one week away from the time our cancelation. When we spoke with a representative re: our need to cancel this appointment, we were told that we would be reimbursed for all charges to our credit card. After four days passed and our card had not yet been refunded, we called again to check on the reimbursement. At that point we were told that they do not offer refunds and that the charges would stick. NOTE: Redmond Automotive charged our credit card for the FULL QUOTE for work that was NEVER done. The part had merely been ordered. NO work had been done, they didn't even have our car. Yet they charged us for the LABOR (never happened) and the part. In trying to come to terms over this egregious charge in person with the owner of Redmond Automotive , we were verbally insulted and our requests for a full refund were denied. We were left paying 3x what we know the part costs at Advanced Auto. 3 times! Gross. We ended up paying for this over-priced part, needless to say, we will never return to this business. We hope this review spares you any trouble as well.

I recently had work done at Redmond Auto. I initially chose them because they have free loaner cars…read more(the struggle of having transportation while getting car repairs done is real!). I was completely satisfied with the work done. We figured out that the same parts were replaced a year earlier at another facility after an auto accident. I won't mention the name of that facility, but they also charged my insurance company for service they didn't do. Not to mention the suspension parts failure a year later could have ended up in a dangerous situation. John and his team had me back up and running. Fast forward 2 weeks later, I managed to get a screw stuck in my tire. Terrible time of year (Nov) to try to get a tire repair done. After calling several tire shops, who were booked out weeks, I attempted to call the service dept of the dealership where I purchased my car AND the tires. After having to call back twice and told that they couldn't get me in for a month or so (for a 10 min tire repair) I decided to give Redmonds a call. John said to bring it in right away and they would take a look at it. About 10 min after arriving I was patched up and back on the road. No charge. Moral of the story - honest work and good customer service go a long way! Redmond will get my business for any future repairs (or tire purchase!). The big fancy dealership who can't be bothered to accommodate a 10 min tire repair, not so much. They lost any future sales for a car, tires or service. Redmond Auto for the win!

We met Tim Richards by chance in the Price Point car lot last December. It was just before closing…read moreand we were looking at a 2024 GMC Acadia. We were flying out in the morning for the holidays. Tim was also going on vacation. We told him we would call when we all got back if the car was still there. A few days before Tim got back, we checked and the car was still on the lot. Living in the U.P. Traverse City is a 3-hour drive. Came down and Mike Krimmel, sales manager got us set up with a test drive. We had a few specific Acadia questions and Mike brought us to GM sales. Met with Matthew Hule who was wonderful and answered all of our questions. Matthew also provided us with other information to help us with our decision. Called Tim on his first day back. We made the deal. Paperwork was very smooth with Chris Brown, business manager. The Acadia was ours before the end of the week. Of added note it was detailed perfect. It was a pleasure working with all of these gentlemen.

They were kind but they couldn't help me find anything at all I definitely will try other placesread more

Sonny's released my car to me done, without fixing any of the damage underneath. Returned it with…read morean appointment, to fix their completely ignoring the underside damage. They didn't have the parts, said they would call when parts are in.Two weeks later I called and the parts were in (thanks for the call), I made a fourth stop/appointment. They put some new parts on the bottom but never addressed all the damage and noise. They never finished the work. All of which is described in the report and paid for by me and my, Insurance company. They then said "it's probably a tie rod and they'll have to take it somewhere else to determine if the damage and noise was due to the accident".... Yes, it was, on the report and PAID to Sonny's to fix! I have used Sonny's for 30+ years, the latest ownership ain't no Sonny. The travel and time spent so far on this PAID for job is now more than I've spent on the deductable. I do not recommend, nor trust this shop. I will repair it out of my own pocket rather than get them a opportunity to not fix the agreed upon paid for work. As of now five 72 mile trips to have my car not fixed. Cheaper to deal with it locally, by a trustworthy business. caveat emptor

Had a problem with my car traveling through TC and pulled into Sonny's. They got it in and resolved…read morethe issue. Great place and incredible customer service!

Red Wrench has become our go-to for RV maintenance and repairs on our Tiffin Allegro. We started…read morewith Red Wrench a couple of years ago when we became dissatisfied with local shops increasing prices and decreasing service. The quality of our previous shop was beginning to decline, so it was time to look for a new shop. Red Wrench provided us with great service and quality, all for a reasonable price. The best part was that they came to us. We have used them for everything from basic maintenance to replacing the weather seals to replacing a failed roof air conditioner. The work is top quality and professional and the price has always been fair. Now that we are selling the motorhome and moved to a fifth wheel our plan is to continue working with theml.

Pete is amazing and very knowledgeable! He was great at walking my husband thru troubleshooting…read moreour A/C problem! He is first on our list to call for future issues. He didn't hesitate taking time out of his day to help.

I had a zipper on my coat that kept 'splitting' and would not zip up. Dee, an employee fixed it in…read morejust a couple of minutes by putting a new zipper pull in it. I was so thankful!! Great employee.

I was trying to get a piece of clothing repaired here. But, the grommet enclosure I had was damaged…read moreso they recommended that I repair it with a button. I can handle that, I appreciated their advice and quick response.

Fast, friendly, honest, knowledgeable…read more No need to look anywhere else for a mechanic, above and beyond from Jacob.

Estimate was easy. Very helpful, repair was done perfectly, they were nice and insurance was no…read moreproblem. They had to repair rear hatch/damage to the hinges, also diagnosed why I was having such trouble putting the hatch up and down in addition to the hinges, fixed that, and had it done very quickly. They washed the car and cleaned it! The RAV4 definitely looks better than when I left it! So happy with them and would highly recommend. My sister also had work done after she hit a deer and she was so impressed that she referred me to Tate's. I would go there again if needed in a hot minute.