Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

this car lot so fraudulent,rude and down right disrespectful i would"nt even rate this car lot one…read morestar it would be nagitve -4 . i recently bought a car from (mike) a salepreson at this car lot.i drove 10 miles to hamiltom and the car would not turn on . when i called him to tell him what had happend he was very rude and said find a way to get it back and he would take a look at it ,i tired to explan i just pulled it off the lot and i need help but then come to find out two weeks later that he had did work to the motor that was unfinshed that he never disclosed he refused to fix it i was never offer a extended warentty and when my sister ask why he would sale me that car he said because her credit was not that good . my family"s safely was never a prority ,i work hard for my money and was hpoing to finailly buy a decent reliable car for my family .so please if you decide to buy good car plase look at another car lot for your fa,mlys safe and get your moneys worth thak you !!!!!!

Absolutely incredible service!! Had an emergency problem coming down from Washington and they got…read moreme in day of, and made sure I was good to go for another long day of driving. Would recommend victor and his team again and again.

Went in early for a smog test and the man at the desk was able to accommodate me. Gave me realistic…read moreexpectations and was honest during the whole visit. I appreciate it a lot. I would go here again if need be.

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back