Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

After trying to locate the Unicorn of Control Modules at four parts stores in town, I contacted…read moreOlivia at Growney motors who was the first person to ask for the VIN number to increase accuracy of locating the correct part. Promptly retuned phone calls and expedited delivery. Pleasantly surprised with service and parts Departments. Thank you for taking care of my ride.

Couldn't have worked out better. We stopped in Red Bluff for the night coming back from Arizona…read more Truck wouldn't run in the morning - towed to Growney and although busy said they would look at it the next morning. Well, they called that afternoon, had it figured out and fixed - but wanted to keep it overnight just to make sure it was good to go. Fine by us, the wind was howling and we didn't want to on the road anyway. Got it the next morning, ran great, and made it home just fine. What could have been a real side of the road hassle turned out to be a little blip in our travel plans. Thanks Growney!!!

While i did have a specific vehicle in mind, which indeed makes the process more complicated, the…read moreproblem was when all was said and done, I wasted five days of time and $60 on these people (gas money. Live out of town). I told them EXACTLY what I wanted, what the situation was, etc. I was assured by no less than 5 people that they could do what I wanted. I am not upset that we couldn't work out a deal. I am pissed because they knowingly wasted my time. I talked to people on the phone, filled out an application online, filled out a second on the phone. Never got a phone call back. Called them back myself, only to be told they would NOT pre-approve and we had to come in. We came in only to basically be told to go home and wait until Tuesday (this was Sat,) because the finance manager was off the next two days. So we waited. No phone call on Tuesday. We call them and leave direct messages with two people. 3 hours later... no return calls. When we finally did get a hold of someone, they told us that what we wanted to do would not work without a huge monthly payment. He gave specific reasons why based on mileage and vehicle age. Did he go home on his days off and study up? Here is my question: If you KNEW you couldn't do what we wanted under the circumstances, why didn't you tell us that on Saturday instead of putting us off for several days and then ignore us? It's not like you didn't know the outcome on Saturday. Thanks for wasting our time by lying just to get us in, then pushing us out the door with ZERO answers and no help, and then ignoring us when we tried to follow up. Very unprofessional and frankly, rude. Had you been honest and returned calls, we probably would have considered another vehicle and tried to purchase from you. Your customer service, and more importantly, your integrity is sub-par. Treat people better. Stop saying "yes" just to bait people into coming in. Try being honest.

Unfortunately my mother in law bought a vehicle from R&R. She got a Volvo from them a little over a…read moreyear ago. That thing has been nothing but problematic since 2 weeks after we got it home. My mother in law is elderly and disabled, on a fixed income but takes care of several children during the day and needs a safe and reliable vehicle to use - they were told this, and they assured us we were in great hands. They asked us to make a review after the experience of purchase, as the purchase went well and they were friendly. They did misrepresent that the vehicle had a warranty. They did not disclose that it did NOT have a warranty until we had paid them the down payment money the day before, and it was the very last paper signed. 3 weeks in - it wouldn't start. It needed a repair in excess of $500 - mind you, the first payment on the car wasn't even DUE yet. So with the down payment and payments considered, that's ridiculous. HOWEVER, I will say that R&R did reimburse my mother in law for this repair after the fact. Since we brought the car home, there have been one problem after another. SO their triple check guarantee? No.. they're really just trying to band aid things to get you into the car. After it was home, the glue they put on the trim was beginning to come off and the trim was lifting, among other cosmetic quick fixes - but cosmetic as this is, we moved forward and glued it back down (it was obvious this is what was done). But not cosmetic; The car has dumped quarts and quarts of oil since we got it.. she was continuously having to replace oil lost. It has some sort of electrical short to one of the headlights causing it to continually blow the bulb (really, in a year we've bought 4 bulbs)... and sometimes it just shorts out and doesn't work, but then will work again later, then the bulb will blow. Now, the whole engine is shot. On a car she has had for 1 year 3 months. This isn't wear and tear from her driving, she barely drives anywhere other than to pick kids up from school and drop them off, and to Dr. appts. She has put well under 10k miles on it since she got it. She doesn't drive it hard and she makes sure the car is taken care of. She doesn't trust the car to go out of town, so will only go on short errands around town. Which is good, since the car no longer runs at all and had to be towed home and a ride arranged to transport her and 3 children home. Unfortunately, our thinking of Volvo as a sound and reliable vehicle ended up being a difficult thing - no one will work on them.. they're difficult as a "foreign" car... this part is not the fault of R&R; however, their team of repair agents only bandaid fixed things.. and after we got it home we realized this car sat for 2 years before we purchased it. So here she is, with months of payments remaining - and no car. The engine is shot, and therefore she wont be able to fix it. No way to get a car, cannot afford another down payment on a car.. she owes like $2400 and several months of payments on this car, that doesn't drive and she can do nothing with. I make this post because they always ask you to make a great review, sometimes with incentives, after purchasing a car.. usually people are quite happy to do so as they have been happy with their experience. So were we for a couple of weeks; it's been a nightmare since then. Buyer Beware... there are many other dealerships that will give credit and warranties and stand behind their vehicles - R&R is not your only choice.

I purchased a used vehicle from this dealership. I was very happy with the purchased, told them…read morethat I would like to be in & out quickly as possible. With a test drive, about an hour. The longest thing that took was the finance, waiting on the bank for approval (out of thier control). Looking at some of the other rediculous 1-star reviews, I want to say that I got the advertised price, as another review said, thier interest rate was high, and mis-leading. Must be a first time buyer, dealership advertised price has nothing to do with your personal loan (dealership might help you get a loan, but that is from a different party). I bought a USED vehicle, so I EXPECT there to be somethings wrong, scratches, etc. I went in PERSON to expect the vehicle, as in another review, the guy had the vehicle delivered to him and he wasn't happy of the condition of the USED vehicle...ITS USED. Yea, might be nice if the washed it, double check the lights and all, but it is on ME for being too lazy to pick up the vehicle or my fault that I don't have the time due to work or other reasons. ITS A USED VEHCILE. Eventhough they should disclosed if the plates were out of state, I PERSONALLY checked the status of the plates, and I DOUBLE checked the VIN number because I am NOT LAZY to check things. It is easy for a sales person to forgot to mention something, or to pull the paperwork on the wrong vehicle. I am not LAZY and CARELESS, I checked all the paper worked and used my mouth to asked questions. Otherwise, please read the other negetive reviews carefully. Also want to say, in this part of the state, nobody really writes reviews, and I can tell this places doesn't care about reviews because of thier local reputation. In all, just read the 1 star reviews with and use common sense about the review. My sales rep was Marty, and I appreaciate the owner for approving the finance person to go ahead with my paperwork while waiting on my bank to approve the loan.

Todd and the folks from Corning Ford are the best. I found a ranger raptor on their website that…read morehadn't been delivered. I called Todd and he was super communicative, kept me posted when the car would arrive. On purchase day there was no hassle, no markup and the process was clean and easy. I had to drive 2.5 hours to make the purchase and I would do it again.

Honest mechanics. The owner is a bit co-dependent and didn't deal well when we had a disagreement…read moreon a repair. However, the disagreement was minor and I would take my car back there, no problem. Honest folks.

Brott's is an honest service center with fair pricing, that does an excellent job at what they do,…read moreand won't hesitate to say that something is not in their realm of expertise or interest. They work on most American and Japanese makes, but I think they shy away from European cars (Steve Brott, the owner said, and I'm paraphrasing here..."There are guys in town that are more knowledgeable in that area"). He hand writes his invoices, is totally happy to replace a light bulb or a timing belt, and his pricing is totally reasonable. I've had the timing belt on my '96 Acura RL replaced, brake and belts squeaks eliminated from my 2001 Toyota Sienna minivan, and various other little items handled by Brott's. He wouldn't touch my 1986 VW Jetta GLI, or my 2002 Audi All Road, which I take somewhere else. Brott's gets a 5 not because he does it all, but because they know what they do, they do that well, and they don't rip you off.

Chuck was very helpful with my purchase. Highly recommend!!…read moreWe got exactly what we wanted and the process was quick!

Christine was very kind and helpful, making a sometimes stressful experience a delightfully…read morepleasant one

Bought a pickup and needed it smogged so I could get it registered. J n J got me in that same day,…read moreAdrian was quick, professional, and very pleasant to deal with. I'll definitely recommend these guys to my friends!

I called from the DMV in Willows to see if I could get a Smog Test done with them. They answered…read morethe phone and said they could do it in an hour. I pulled up thirty minutes earlier than I was supposed to and they did not have me wait. I passed with no problems. The guys welcomed me to California as I am from Pennsylvania!

Brought 2017 Dodge Ram in for Oil Change; 2000 miles later Luckily…read more I preformed my own oil change on same 2017 Ram. Not my imagination, The Oil Filter was ready to fall off and oil was everywhere. Total engine failure was eminent.

I lost 3 of 5 lug nuts on my right front tire on a Saturday night while on I-5 after striking a…read moretruck tire sometime before. My Insurance sent a tow truck and per their recommendation I had it taken to the Chrysler dealership. It was parked overnight and moved to the service department the next morning by staff. I was told to come in Monday morning and they wrote up and tagged it quickly. They told me they might get to it that afternoon. I walked back to my hotel down the road. I had two nights in town and was concerned about having to spend a third or fourth night so I called my brother who drove up from San Jose to get me home. Late in the day after sitting in the waiting area most of the afternoon the service manager asked me about my car. He made a quick check and assured me that unless they found some other damage this should be a quick job. I told him I could come back in a couple days and he was able to have my Subaru ready shortly after I arrived. The cost of parts was $70+ and they waived the labor. As an out-of-town customer with no service plan and another make of vehicle I had expected to go to the back of the line and it started that way but the 'service manager' stepped in to give me great service at a great price. I am truly grateful.