I purchased a used vehicle from this dealership. I was very happy with the purchased, told them…read morethat I would like to be in & out quickly as possible. With a test drive, about an hour. The longest thing that took was the finance, waiting on the bank for approval (out of thier control). Looking at some of the other rediculous 1-star reviews, I want to say that I got the advertised price, as another review said, thier interest rate was high, and mis-leading. Must be a first time buyer, dealership advertised price has nothing to do with your personal loan (dealership might help you get a loan, but that is from a different party). I bought a USED vehicle, so I EXPECT there to be somethings wrong, scratches, etc. I went in PERSON to expect the vehicle, as in another review, the guy had the vehicle delivered to him and he wasn't happy of the condition of the USED vehicle...ITS USED. Yea, might be nice if the washed it, double check the lights and all, but it is on ME for being too lazy to pick up the vehicle or my fault that I don't have the time due to work or other reasons. ITS A USED VEHCILE. Eventhough they should disclosed if the plates were out of state, I PERSONALLY checked the status of the plates, and I DOUBLE checked the VIN number because I am NOT LAZY to check things. It is easy for a sales person to forgot to mention something, or to pull the paperwork on the wrong vehicle. I am not LAZY and CARELESS, I checked all the paper worked and used my mouth to asked questions. Otherwise, please read the other negetive reviews carefully. Also want to say, in this part of the state, nobody really writes reviews, and I can tell this places doesn't care about reviews because of thier local reputation. In all, just read the 1 star reviews with and use common sense about the review. My sales rep was Marty, and I appreaciate the owner for approving the finance person to go ahead with my paperwork while waiting on my bank to approve the loan.

Todd and the folks from Corning Ford are the best. I found a ranger raptor on their website that…read morehadn't been delivered. I called Todd and he was super communicative, kept me posted when the car would arrive. On purchase day there was no hassle, no markup and the process was clean and easy. I had to drive 2.5 hours to make the purchase and I would do it again.

Eric is a great service manager.... Greg in Sales is easy to…read morework with, and strives to sell you the best vehicle to fit your needs. Highly recommend.

How to recall done on my Chevy 2022 diesel and now it will not pass smog. I've 1500 miles and the…read morecodes will not reset.

I bought a truck from Corning Ford and I'm still having/had a horrible experience…read more So first let's start from the beginning. Me and my family were in the 2018 Camp fire and lost everything we ever had. We finally found a house months afterwards and was able to get my fiancé a reliable car due to her Dodge being in the actual fire and being damaged. Shortly after that we gave birth to a beautiful baby girl. After my daughter was born I managed to save up for a new truck. 2/26/21 is when I made first contact with Corning Ford and shortly there after, 3/10/21, had a truck picked out and they ran my credit. A nice 2018 ecoboost f150. However, they told me something was wrong with it and gave it back to auction. We continued to search for a truck because my credit had already been ran and we started looking at a very nice 2018 f-150 V8, but it had a shattered moonroof. Holes through the glass, they said they didn't know the story but it was bad. 3/17/21 it finally shows up. 3/21/21 the moonroof came in. Keep in mind they haven't asked another question about my credit or paystubs or nothing. 3/23/21 I come in and get the paper work done, sell them my expedition, though I still got to drive it because the F-150 wasn't ready. I get home that day and start sending them 2 of my best looking pay stubs and insurance information because that's what they wanted. I didn't have that stuff on me because I'm new to this process and just didn't know . I sent them everything they asked for. Still no issues with my credit or pay stubs. Finally the day of, 3/30/21, and I was extremely excited. I declined a test drive because I had just gotten off a 12.5 overnight shift at the hospital and was very tired. However, the remote start system wouldn't work so they took the truck back 3 different times to no avail. We agreed to come back some other day and that they'll take care of it for free. The same day, 3/30/21 they call with issues about my pay stubs. So I downloaded an app that day and sent them screenshots. 3/31/21 I get a call real early in the morning, it's a manager of some sort, Pete. He told me my pay stubs are an issue and want the 3 most recent ones. He told me word for word over the phone, "f this didn't get cleared up I wouldn't have a truck" So I asked," why do I even have the truck then?". He said, "because I didn't know about it". So now I'm shaking like a leaf, scared out of mind. What if this doesn't work out and they want the F-150 back. Would my credit be wipeout, would I even have a vehicle to drive?! What about getting to work and taking care of my daughter. I send the three most recent ones to Cade, the fella that's been selling me the truck because I didn't have Pete's info. I told Cade, I'd much rather deal with Pete or literally anyone that had more experience and could be more clear to me and tell me what they need. Never herd back, must be cleared up, who knows. Then I get on Facebook and see Corning Ford had made a post about my old Expedition. They clearly didn't like it and put quotations around a sentence that I never said. I was very upfront about the expedition. They also had their own opinion about it that they shared which made me feel embarrassed and made even more uneasy about F-150. They bought it sight unseen, but Cade took my keys and did look at the expedition on 3/23/21 when I did the paper work. They didn't say anything then. So as of today, 4/1/21 I'm still unsure if "they" are happy with my credit and stubs and have a tremendous feeling of anxiousness and anxiety. What if they want the F-150 back? So as a first time buyer, this has been a horrible experience. I'd never recommend Corning Ford and dread having to deal with them in the future. To be clear, I currently have the F-150... for now. They also take criticism and reviews horribly. I've been arguing with on social media for a long time and through phone calls. I had to tell them to quit harassing me. It's a very uncomfortable situation.

Absolutely incredible service!! Had an emergency problem coming down from Washington and they got…read moreme in day of, and made sure I was good to go for another long day of driving. Would recommend victor and his team again and again.

Went in early for a smog test and the man at the desk was able to accommodate me. Gave me realistic…read moreexpectations and was honest during the whole visit. I appreciate it a lot. I would go here again if need be.

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Custom Interior damaged with ZERO reimbursement after a month…read more I brought my vehicle in and payed over $2,000 for some simple motor work and keep in mind that this is how I was treated after paying so much; Upon returning home with my car that day I noticed that my brand new custom shift boot was covered in grease and had been attempted to be cleaned resulting in even more damage. It was installed about 3 weeks before this incident and was in perfect condition. It is a $50 custom made shift boot that took a $75 trim piece to make so this is going to cost me about $150 out of pocket to replace myself which is totally not cool. I took it upon myself to get in touch over the phone, where I was first accused about lying in regards to the damages, and was then mocked and made fun of by the owned Patrick for supposedly "just being all butt-hurt about it" I really want others to avoid such a bad experience, especially encountering damages and losing money when you are already having to pay for work on your car. I do also have images of my car on their lift as proof to the date that this occurred.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in today for a brake check since I had some squeaking and I was frankly uneducated on brakes…read moreand that information so I was heavily reliant on getting a good shop to tell me what's going . After going to another shop and no transparency with them, this shop was so helpful and is going to be my go to car shop. They were so kind and understanding and really were honest with me on what was needed and what wasn't needed. I Highly recommend this shop to anyone in Chico especially students.

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I dropped off my 1965 mustang after talking to Ernie the owner and was told they will look at it…read moreright away and let me know what the car needs. Three weeks later he called me to tell me they can't work on the car but he will give me an estimate what it needs and how much it will cost. When i came to pick up the car it was all dusty and the roof and trunk were covered in oil. He came out apologized and kinda wiped it then charged me $160 for an estimate that he did not have ready and told me that he will email it to me and I am still waiting on that email since 12/5/2023. Very disappointing