Great experience. Glad to support a family and local owned business…read more Being a younger female, I was intimidated by auto shops, but when they gave me an estimate they didn't even charge me to look at my car!!! (Even when I said I wanted to get a second opinion before scheduling repairs). Such good people. When researching, I got great reviews from others in the neighborhood and went back to get the repairs done. They fit me in within 2 weeks. Once I dropped my car off it was done within 2 days during an extreme heat wave. They also gave me a reasonable price. My car is driving like new now and I feel relieved. 10/10 recommend. Thank you!!!

These guys are the best! Came in with a dead battery and broken battery terminal. They were busy…read morebut got me up and going super fast. Highly recommend.

Literally the best. Have been coming here for years and they are consistently great. Will point out…read moretheir professional opinions without any pressure to get it done right away. Will help diagnose problems, offer reasonable prices and does a quality job to fix issues. The only problem I have is that other people have figured out how good they are, and it takes about a week to get an appointment. So plan to schedule your appointment in advance.

Best mechanics i've ever experienced hands down, mainly to do with their honesty, quality of work…read moreand forthrightedness. Been taking my car here since I moved to Philly in 2019.

These guys are great! Replaced a crankshaft sensor for me in a couple hours , after I had my car…read moretowed to another shop(which cost me $120)....the first shop couldn't do the job and cost me $$$ just to tell me they couldn't do it...: John and Accu-Tune did a great job in no time! Thanks a bunch.

I've been going here for almost 30 years. They are always honest and get the work done same day…read moreand they get it done right the first time. A mechanic shop you can trust!

Great service! I dropped my car off on a Friday to get my AC fixed and they had it fixed Monday…read moreafternoon not hassle! Will definitely come back here next time I need my car looked at!

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

I have been a customer at CK Auto for a few years now. They were great for oil changes, tire…read morepatches, inspections. Recently my car was hitting bumps really hard and I took the car in to get looked at. I told them that I think its the rear struts but they insisted it was the tires so I replaced all the tires at their recommendation. After replacing the tires I thought the car was fine for a while until I got on the highway and heard a loud humming sound. I took the car back in to get looked at and they tell me that the sound is coming from the tires wearing uneven. Now im getting angry because I just replaced all the tires. He tells me that I have to REPLACE THE STRUTS AND SHOCKS to resolve it. I assumed that the new tires woul be covered by them for misdiagnosing the car in the first place. He tells me no the tires are not covered and on top of that they want another 243.00 just to flip my DAMAGED TIRES to make an attempt at reucing the tire damage. UNBELIEVABLE!! So not only do i have to buy shocks and struts that i suspected was the issue in the first place I have to pay for them to try and reduce the tire damage on my new tires. Needless to say I wont be going back but I hope this review helps others. I see there is another review of them doing the same thing to someone else. Damaged their engine and didnt take responsibility. They wanted to bill the customer for more work.

I've been bringing my cars to them for four years. The work they've done has been good and I've…read morenever had a problem with anything they've done. The cars have always been ready when they promise. Just as importantly, they're absolutely honest. Several times they have not charged for things that they could have. Their diagnoses have always accurate, not padded. I know enough about cars (I've done things like engine rebuilds, clutches, strut rebuilds) to know when I'm getting BS. They explain what needs to be done and offer to show why. I wouldn't hesitate to recommend them to anyone.

I've been going to Don's Auto for well over a decade and they've always treated me fairly, but this…read moreweek really reminded me why I keep coming back. My wife's car battery died unexpectedly and when I brought it in, Don didn't give me the runaround or try to sell me something I didn't need. He actually offered to refund me for the battery even though it had been installed months ago. That kind of honesty is rare. It's a family-run shop with people who are straightforward, fair, and genuinely trying to help their customers. If you're looking for a trustworthy mechanic in the area, Don's Auto is the place to go.

I can't recommend this business enough…read more I brought my 2010 Nissan Maxima to Don's Auto Repair in East Passyunk after a really frustrating experience at a dealership. At the dealership, my car passed emissions, but they refused to give me a safety inspection sticker unless I agreed to replace both front hub bearings plus do an alignment for $1,618.71. When I asked for proof the bearings were actually bad (wheel play, stethoscope on the hub, etc.), they couldn't show me anything concrete just "it's the noise, trust us." I walked away instead of approving almost $2,000 of work. When I went to Don's, I did not tell him what the dealership claimed the problem was. I wanted to see what he thought it was. All I told Don was that my Maxima had a loud roaring noise above ~30 mph. He took the car in and within 9 minutes found the real issue: it was ONLY the front LEFT wheel bearing, NOT both. From there, he then gave me the option between a brand-name wheel bearing and an off-brand (the cheaper one only saved about $40, but it was still nice to be asked instead of told) Don explained clearly what was wrong and that the left one was shot and absolutely needed to be replaced, and the right one could wait. Don replaced that single left front bearing in about 3 hours. Don charged me almost $1,100 less than I would have spent following the dealership's recommendation. A nice surprise: Don does not charge a credit card fee, which I honestly can't say for anywhere else I've been ever. My car is now quiet, the noise is gone, and it was fixed right the first time: with one bearing instead of two, no guessing, and no pressure. If you're tired of feeling like you're being sold to instead of helped, go to Don's. He's exactly what you hope a neighborhood mechanic will be: honest, efficient, transparent about options, fair on price, and actually interested in fixing the problem without damaging your wallet. I'd give more than 5 stars if I could. Thank you Don!

Horri customer service. Rude, dismissive. I came at 8:10 to get my car in at the head of the line…read more There was a guy changing tires, but he refused to acknowledge me. I left and returned in a couple of hours later This time another man greeted me and directed me to the same guy, who said he was all filled up for the day! When I mentioned that I had been there at 8 and he hadn't taken me in, he said, nastily, "Well, I was working." WTF. Don't go here unless you want to be ignored and insulted.

Dropped off car for inspection early in the morning, did not hear anything back all day. Tried…read morecalling, unresponsive. Customer service could be better

Problem solved i went to 3 mechanic shops and no one could fix the issue with my car until a…read morefriend recommended Peter Cona Auto . I went there they took there time finding out what the issue was they fixed it and my car is running great. Im also happy to find a mechanic that was not pushing me to get things done before they need to be . Thank you Peter Cona ill be back soon for my inspection and oil change . A very happy customer

I've been taking my two older cars (2012 BMW and 2010 Jaguar) to this shop for a few years now and…read moreI find the knowledge and quality of service to be excellent. Anthony is happy to call and explain the repairs needed and even show you in person what parts are old and worn. The labor time billed seems very appropriate for the work and not exaggerated at all. Anthony is a straight shooter, and I always feel confident taking my cars to him. When new brake pads didn't sound right, he replaced them again no questions asked. John in the office is very friendly and isn't delayed in letting you know that your car is ready for pickup. Very happy with the shop especially in light of subpar experiences at other alleged import specialists in and around the neighborhood. Highly recommend Peter Cona Auto!