Real people doing customer service and sales they say it should be…read more Note they have moved to smaller digs on Nacogdoches Rd. But super friendly and helpful employees just trying to earn an honest living. Really impressed with Eric who was no pressure and very helpful as we looked and went to other stores and came back. Clearly was willing to try and make things work for us. Returned and bought a sofa from him and met one of the helpers who was also genuinely courteous and helpful. Good place for budget furniture.

Great value furniture and even better customer service! We've been twice this year and will…read moredefinitely be back

I have consigned items with this store over the years, usually with good results. However recently,…read moreI had a very disappointing situation with them. As they requested, I contacted them via email with descriptions and pictures of the items I wanted to consign. I was told they would respond in a few days. So I waited over a week and called them. I was told to resend the info. She would call me to confirm. So, again I waited. The next day I called to follow up. I was told that the email was received and a response could be expected in a few hours. I NEVER HEARD BACK, no email, no phone call! I deserved some type of response. If they couldn't take it, fine....but let me know. There is no excuse for treating your customer with such disrespect! I'm not inclined to sell or buy from this business again!

This is the BEST furniture store in town. You can get everything from modern & designer items…read morestraight out of the box to unique vintage & antique pieces. The prices are about 50-70% OFF of retail, which is hard to beat. You have to move quickly because what you see is what you get, everything is consigned by everyday people or company buyouts, meaning you can't order more. This makes it a super fun treasure hunt!! The store is LOADED. The staff is super helpful and style-minded. You can also make some cash by bringing in your furniture & home decor to sell. Great selection of art, decor, foliage, even jewelry & designer handbags.

Shopping at Furniture Row was an absolute delight. We were trying to decide whether to ship…read morefurniture from our summer home in Oregon or sell that and buy new things here. We had bought many things from Furniture Row in Oregon and were very pleased so we were delighted to see there was a store in San Antonio. The price and quality of living room, bedroom, dining room and study furniture made our decision easy. In addition the salesmen were attentive, knowledgeable, and helpful, without being hovering and invasive. We accomplished everything. Traffic around and in the Forum is not for the weak hearted, but the store is just north on I 35 so access is easy. We can't wait to see our new things in our new place and we will definitely return when we decide which accent pieces we need. We have returned several times. Unfortunately our first bedroom and dining room selections were too big for our new small place. We realized that when we took our own measurements of our place without relying on blueprint measurements. Each time we returned, we received the same excellent service. We worked with several different salesmen and each of them was attentive and patient without being invasive. Shopping at Furniture Row is a pleasure!

It seems a lot of furniture stores tend to struggle with customer service. This cannot be said…read moreabout Furniture Row. I can only speak for Stacey because she was the one that helped us for three days looking for furniture. She was knowledgeable and had a lot of patience with us. Unfortunately, we found a couch at a different place only because of availability. Even with everything Stacey did for us, she continued on with the upmost professionalism and kindness congratulating us on finding another couch that suited us. I'll always keep her in mind as we continue to furnish our home and you should as well.

Still in love with this store. It's been two years since I purchased our sofa set and it's still…read moreas comfortable as ever. All the mechanisms work great, even after all the grandkids over use them. Great decor.

This place has many awesome items for those of us who have a taste for modern furnishings and…read moredecor. But, there's a dark side to this wonderful selection of furnishings and decor. The first would be the price. Copenhagen knows they're the only location in San Antonio to offer such modern peices. And because of that, they're emboldened to over price everything, because they know most of their clientele are well off financially. Secondly, the quality of their goods are often poorly made and quite frankly cheap. Case in point the $6,000 sofa I purchased from them. In under 2 years, the seat cousin where I sit has "sunken in" horribly. And no, I am not fat and no, I do not sit in the same spot hours a day. It's just a simple matter of poor quality and my stupidity thinking it was worth the price. So, in summary, if you make a lot of money and want to pay too much for decor or poorly made furnishings, feel free to shop in Copenhagen furniture.

Honestly, I prefer a HomeGoods but, you know, same difference. I just think the inventory is a bit…read moreslight here versus HG but there's still a lot to choose from. The staff were friendly and accommodating. All the items were priced well and as expected. It's impossible to leave without something and of course I did not. Everything was well organized and nothing was difficult to find.

I had my first visit a couple weeks ago and I was underwhelmed. Every isle was cluttered and to…read moresmall for two people to travel through. Stuff was everywhere. They had nice outdoor furniture all in the front, not really organized though. I'd rather go to Home Goods or At Home for a better selection.

Walked into a half-priced sale around Labor Day. Saved a lot on art and furniture!…read moreUnfortunately, they are going of business! But everything is half-priced again. Love their rustic furniture!

I have driven past this place for yeeeeears but for whatever reason, I never stopped in to browse…read moreuntil recently. Well, I browsed, and came back the very next day to purchase! There were so many beautiful pieces and the quality of these pieces is incredible. Heavy duty and real wood :) I believe the prices to be in line with the quality and good looks of the furniture. I'm definitely returning. I want everything!!!! I snagged this cute piece just in time for Christmas

Nice place friendly and experienced sales team .. nice furniture at reasonable pricesread more

We bought a new house and wanted to get rid of our USAF moving furniture. We looked everywhere and…read moreended up going back three times to the RGallery. We were beyond impressed with the kindness of the staff. My husband explained what he was looking for and the gentleman told him we could meet him over at their warehouse bc he was sure he had what he wanted. The warehouse was so impressive (let me be clear, the store is also) We found our king size bedroom set in a matter of minutes. They set it up to deliver quickly. While my husband did all the paperwork I finished going through the store. They had a stunning corner bar that matched perfectly. It was the bar I always wanted. I was not a huge fan of the bedroom set but boy did I want that bar for our kitchen. My husband said "no". After a few days I went back to the store to add it and it was on hold with my name on it, like I said "the women up front is family instantly". Deliver day came and they were 100% professionals. I have another room to do soon and RGallery will be our first stop. The wood is stunning and our furniture set has held up perfectly. Everything about them is wonderful! Down to the drink at the door!