I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.

Gave this place another chance, but same old story. Zero quality merchandise. No cotton, wool,…read moresilk, cashmere, leather. Only polyester and acrylic. Who buys this junk? I feel sorry for the ladies of Pleasanton, because now that Prim has closed, it's the only game in town.

Selection is ok, owner was not my cuppa tea, seemed a bit snooty. Items are mixture of good and…read moreaverage qualty, prices are $65 to upwards of $300. Business is slow so boutique owners get snippy, plus she keeps talking and doesn't allow you to speak.

On our promenade, we stopped in here. I have seen their shop in Walnut Creek...and really liked…read moreit. The staff was so friendly, keeping the little ones occupied with a sucker was much appreciated. This location had several things I picked up, but I did not fall in love. Think Eileen Fisher meets European style. Prices are mid/high...but I have always been willing to pay for something I will wear over-and-over. My forever friend was not there today, but I will check back in the future.

I'm surprised no one has reviewed this location of LanVie yet! I wandered in yesterday while my…read morepartner in crime was at the comic book store. The rack of 50% off caught my eye, yet I was on guard for disappointment - a lot of the shops in downtown Pleasanton seem overpriced to me. But I've been reading "Overdressed: the Shockingly High Cost of Cheap Fashion" so I'm on the lookout for quality clothes that are sustainably priced. The clothes here are REALLY cute; they have a very Euro aesthetic and a casual/weekend feel. Lots of crinkling, ruching, buttons, patchwork appliques. A little like Oilily but at reasonable prices for what felt and looked like good quality. I was not able to make a purchase that day, but the saleswoman, Reina, was VERY sweet. Note: they are having some kind of trunk show/ladies' night on Sunday 7/29/12. 30% off the whole store, I believe! This shop seems like a good addition to the boutiques downtown.

A lovely store beautifully arranged and a lovely couple that welcomes you as family - nice French…read moreantiques too, we recommend!

American Harvest is located in downtown Pleasanton and has an array of seasonal and holiday decor,…read moretrinkets, and more. They have a variety of Disney pins that are for sell on a regular basis, as well as Pleasanton tea towels, notebooks, postcards, and a canvas clutch. Today, 12/30/2024 was the last day for their 40% off sale and they're closed this week to reset for the New Year. I can always find a seasonal item to gift to a friend and their postcards that say, "Hugs from Pleasanton" are adorable and I've sent many to my family and friends. Come check out this gem of a store in Downtown Pleasanton.

I had an amazing experience at J'amie Bridal thanks to Jenn! She made me feel comfortable and…read morereassured throughout the entire appointment. She took my inspiration and brought it to life, using her extensive knowledge to pull dresses that matched my vision. She also encouraged me to step outside of my comfort zone, and I'm so glad I did! I never felt pressured, and thanks to Jenn's expertise and support, I found my wedding dress here. I highly recommend J'amie Bridal, especially if you get the chance to work with Jenn!

Absolutely love J'aime Bridal! Making an appointment was easy online. Courtney was extremely nice…read moreand patient. I was able to find the dress of my dreams!

I had to get an outfit for a wedding. I was a little particular about the color and style. Bhavana…read morewas very helpful and patient and listened and even advised. I am so happy with the outfit i picked and look forward to wearing it.

Great selections. Staff is really nice and patient to show all varieties…read more Shop felt overstocked with materials. May be getting a bigger place and having a nice place to show the materials will be good.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

Today I asked an associate to help me zip up a dress and it was too small and she said "not even…read moreclose" which I honestly thought could've been worded differently or maybe she could've offered to check if the same one was available a size larger. I don't think her intention was bad but she had no awareness to how it could affect someone and even be hurtful. Being in a fitting room asking for help can be a very vulnerable situation for women especially with so many people nowadays dealing with body dysmorphia. Hopefully this location can improve the customer service in this aspect ... other than that they have nice clothes.

Karina and Joseph are really helpful that makes the in store experience great - hence 5** . Some of…read morethe staffs are not that pleasant though and it doesn't seem they care. Hopefully it will get better

Very disappointed with my experience at Zara. I purchased shoes, shorts, and pants, and honestly…read morethe quality was far below expectations. The shoes were extremely uncomfortable and actually hurt my feet after wearing them for a short time. The clothing material also felt cheap and poorly made. When I went back to return the items, the manager was incredibly rude and unprofessional. Instead of helping or listening to my concerns, they refused to accept the return and treated me with a disrespectful attitude. Customer service should never make customers feel unwelcome or ignored. For the prices Zara charges, I expected much better quality and professionalism. Unfortunately, this experience completely changed my opinion about the brand.

Always very customer focused even despite how busy they can get!…read moreAlways...helpful, friendly, and kind!

I've been to this Plato's Closet location a few times, and unfortunately, the customer service has…read moreconsistently felt unwelcoming--especially if you're not white. I've noticed staff greet some customers while completely ignoring others. It doesn't feel inclusive or friendly, which is disappointing for a place that relies on regular shoppers. The pricing also doesn't always make sense. I saw a shirt still with the Ross tag for $6.99, yet Plato's was asking $10. How is that a better deal than buying it brand new? One of the staff, a girl with glasses and long hair, seemed visibly annoyed when I asked to see some perfumes. I understand retail work can be tiring, but basic courtesy goes a long way.