Thompson Propane or otherwise known as Associated propane failed to fill tank on a few occasions as…read morepromised. Then charged for empty tank which was to relight hot water heater and furnace. I had a second back up smaller tank with gas over 3/4 full and appliances did not need to be relighted. They charged anyway Get your propane else where ....everyone seems very nice except they can't keep there promises on filling your tank and empty tank fee is pure BS! I was billed Extra $130.00 for a service never needed or rendered.

We used Associated propane for our residential propane tank here in #sonomacounty for many years…read more It was a smooth, good experience; they would come fill propane tank, charge card on file and all was a consistent positive customer experience until it wasn't. Associated propane sold-out to big corp. Thompson Gas, which was the beginning of the end for us and many of our neighbors. Around March 2024 Thompson Gas un-enrolled all credit card auto-pay accounts to force those customers to re-enroll and signature accept their new "policy" that included charging customers a 1.99% fee for those using a credit card for payment. In the State of California it's to charge customers any sort of processing fee for customers who use a credit card for payment. Of course, Thompson gas phrases the fee as a "convenience" fee to shift around State laws. However, what they are doing under the guise of "convenience fee" is still illegal, using certain words doesn't mitigate the harm they are doing to customers. A "convenience fee" Is a fee that merchants are allowed to charge if credit cards were not their primary method of payment and they are making an exception for their customer, a "convenience" allowing/accepting a credit card as a non-standard payment. Associated propane required credit cards as a primary payment method for years, when Thompson Gas took over they incorporated the same payment processing method. Credit card payments have been their primary method they are not making any new "convenience" for their customers, hence they are not entitled to receive "convenience fee" for credit card payments. Further, they don't itemize that fee on your invoice! They just add it to the total when charging your credit card and send you an invoice that omits the "convenience fee". Besides harming customers with the illegal fee, they continue their libelous behavior by failing to comply with transparency merchant laws Truly a wolf in sheep's clothing operation now that a big corporation has gotten a hold of the company. If you point out the above facts, their corp rep will eventually ghost you, Kimberly in the office will get lippy and snarky with you as she tries to defend her employers egregious new billing practice. What they are subjecting Sonoma County residences too is abhorrent, any company using verbiage as a work State laws to pocket additional financial gain is not a company that is for the community!

A total sham! Their results missed a gas line, a sewerage line - which were cut during trenching…read more They indicated services where there were none. They endangered the lives of four workers doing the trenching work. No follow-up photographs were ever sent, showing marking, as were promised. I have requested a full refund of $750 for less than an hour of their time.

They mis located a direct burial power line for me in Concord. I had the intersection excavated per…read moretheir locating. It wasn't in that area. I call Robert and he said they would come back at an additional $2,600.00 to re locate. I did use my personal locator prior to calling Amaya and wasn't comfortable going on my findings. However the owner called in another location g company and it was found two feet from my markings. I reached out to Robert again and was told to get over it. Here's another thing while locating he asked me if I had my RD8000 and A frame I told him no his response was "I wish you did because yours is better". This mistake in locating cost me $2,600.00 in locating fees and $5,000.00 in patching of the street intersection. Again after asking him the reimburse me for 1/2 the locating fee and the patching of the street his response was "get over it". Everything I've mentioned is the truth, I will spread this experience to any all all my contacts in the South county. DONT US THIS COMPANY

This is a NICE library. They have free charging stations for your phone, which I benefited from…read morewhen I arrived and noticed my phone was at 1% charge. The library has a special room within the library to research Petaluma history, complete with a few artifacts on display. I recommend this huge library!

Yes, the library has been completely renovated with more computers and workstations. They also have…read moreenclosed privacy glass rooms and private conference rooms. They also have 3D printing machine for students.

He did such an exceptional job at an unbeatable price on the installation of our septic system…read more Went above and beyond!!! Definitely recommend this company!!

From the owner: C. Hardy was started 31 years ago by Cory & Carla Hardy. Cory has many years of experience in the…read morefield. Our services include erosion control, excavation, drainage, grading, horse arenas, house foundations, ponds & dams, retaining walls, roads & driveways, septic systems, water storage systems and utilities.

These guys made the impossible possible!! Unbelievable work and their attention to detail is…read moreexceptional.

Instantly, Clint's presence and friendly approach make for the beginning of a great…read moreclient/contractor relationship. His quality workmanship reflects his years of experience and his rates are fair and honest (a rare find in today's price gouging economy}. Clint gets two thumbs up! Ronnie Madd

Quick, clean, on time. For my faucet installed in no time. Very easy to work with. Will use again.read more

The installer was great, did an excellent job, was knowledgeable…read more The issue I have is they refused to give a quote over the phone (now I know why) It was over $420 to install a customer supplied garbage disposal that took under an hour. Nothing extraordinary, just a simple swap. FYI.

Outstanding experience in every way. Turned up without an appointment to renew my license. Was…read morewarmly greeted by Sean who walked me through the registration process. After a very, very short wait, went to Darlene's window. She was both friendly and proficient. Both of them treated me like a friend, not a "number" -- both made the experience enjoyable. What I feared would take the better part of the day took less than a half hour. And, I walked out with a smile. Very good people made if a very good experience.

I went in expecting the worst based on other reviews, but the process was a pleasant surprise. I…read moreneeded to transfer my out-of-state driver's license to California and obtain a REAL ID. As a new CA resident, I was worried I would not have all the required documents, especially after AI kept insisting I needed a W-2, 1099, or Social Security card, none of which are required for a REAL ID. In reality, all they needed from me was my out-of-state driver's license, a utility bill, my CA vehicle registration, and my passport. I completed the application online ahead of time and uploaded those documents in advance, which definitely helped. Everyone I interacted with was courteous and efficient. I passed the written test on the first try, though I am honestly not sure how. Whoever is responsible for writing the manual and test questions should do better. Some of them made little sense. I imagine they are based on poorly written legislation, but even so, the questions should be clearer, more relevant, and genuinely useful as a learning tool for everyone's safety.

Quick and excellent delivery and service! Definitely grateful with Clifton water trucking for…read morecoming out the next day and filling up our pool for these next hot days. Kids are truly happy. We'll be calling them again!

Quick delivery. Reasonable pricing. Always nice people. I highly recommend Clifton for water…read moredelivery.

Such a positive experience working with this crew. They were punctual, professional and fair. Would…read morehighly recommend working with them for your projects!

My wife and I had to replace our sidewalk due to some trees uprooting the concrete. These guys came…read moreout and took the stumps and sidewalk out, cleaned up and had concrete poured in not time. Fair prices and exceptional work. Highly recommend!

Communication with Justine was quick and she explained the process in full. They showed up with the…read moretruck on time and were polite. No surprises, quote was what we were charged. Rate was reasonable when compared to others. I liked the option of off site shredding, that way they were in and out quickly and took the boxes with them as well. Easy online bill pay after the service.