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Fort Fido

3.7 (3 reviews)
Closed • 6:00 am - 7:30 pm

Services - Fort Fido

Pet boarding

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3 Dog Splash

3 Dog Splash

3.7
(3 reviews)

Rachel and her staff are AMAZING! Rachel has been involved with the care/walking of my mother in…read morelaw's dog for about a year, as my MIL's health has failed and she was not able to walk her dog, to stay on top of his care. Rachel and staff are ALL dedicated to on point care for the dogs she/they service. Care can range from daily walks, miles long hikes, taking Freddie for a long visit when my MIL needs a break from his care, as well as taking him into her home (board) when she goes away for trips. Rachel goes the extra mile for my MIL, in that she comes every morning to walk Freddie, her staff comes by in the evening to walk him again. She also does extra services that my MIL needs, going above and beyond. When my MIL started getting sick, Rachel was a neighbor that she didn't know, who stepped up to help me with the challenges we faced in making sure she was okay and Freddie was being taken care of as well, dedicating her time without pay even. Rachel brings her food in the morning when she picks Freddie up, so that she knows MIL is eating, make sure she is taking her meds, as well as even just being someone to talk and converse with, as my MIL is homebound at this point. My MIL is at the point where she needs round the clock care (CNA) but she still demands that Rachel is the one to take care of Freddie, she doesn't trust anyone else to give him the love and care that she does. Rachel is a true dog lover, but her business isn't just about the dog care, but the care and dedication she shows to clients/families that she interacts with. I have had to call Rachel during emergencies with my MIL specifically and she will always show up, when needed. She isn't just an amazing dog lover/business owner, etc but truly a ROCK STAR and I appreciate everything she has done for us!

I feel compelled to warn fellow pet owners about a dog walking/pet care company that regularly…read morewalks through our neighborhood. On several occasions, I have personally witnessed handlers yelling aggressively at dogs, jerking them harshly by the leash, and even striking animals during walks. As someone who cares deeply about animal welfare, I found the behavior extremely upsetting and inappropriate for anyone trusted with the care of pets. I would strongly encourage pet owners to use caution and thoroughly research caregivers before entrusting their animals to this company. Animals deserve patience, kindness, and humane treatment -- not intimidation or physical aggression.

Canyon Pet Lodge

Canyon Pet Lodge

3.5
(50 reviews)

Horrible experience. Save your money there is way better daycares & boarding facilities that are…read moremuch more attentive. Trust me!

Update to my review: Maizy went into her first heat in…read moreFebruary so she couldn't come that month and her package days would roll over. I didn't realize it was only for the one month and I had kept asking over and over how many days she had and never got an answer. Several times I got texts saying my dog was checked out and picked up when they had actually meant to check out a different dog and they wouldn't call me I had to text and call and leave voicemails before someone finally would tell me what happened. I used to work for a daycare and boarding facility I know dogs get dirty at daycare but there was one day in particular I asked if she could stay inside because it was raining and we had literally moved into a new apartment the night before, staff said sure no problem keeping her inside and when I picked her up she was covered in mud head to tail. Then the next time after that my aunt picked her up for me and tells me she was wet. When I noticed a $10 charge for a "rinse off" and asked what that was for I was informed it was for when they hosed down Maizy and sent her home went and smelly saying they were under the impression I didn't want her to get dirty..... mind you that was one day I asked for that. I had planned to board her here after I had my baby but when I was given a tour of the facility I couldn't be more disgusted. The putrid smell of filth when you walk in the front door slaps you, the kennel area is dark, they use black wire crates from petsmart to board your dogs in. Nothing lodge feeling about it. I did not end up boarding there. One day I went to pick her up and I could hear one of the staff members SCREAMING at a dog from my car and he was inside the building. I asked one of the other staff members who nova was when she informed me it was his dog. If he talks to his dog that way, how is he treating mine? They want you to think it's a nice clean happy facility here but it's not. It stinks, the staff doesn't listen or care one of the two, and the owner just likes to collect whatever fees she can think of that day. General disorganization. I am a groomer I didn't need to be charged $10 for a hose down and regardless before charging clients for things you should probably speak to them regarding that first. Completely disappointed with the staff here.

Fort Fido - petboarding - Updated July 2026

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