We have a large (100+ pounds) 2 year old rescue pup who is great at home, but struggles with…read moreoverarousal around new people and other dogs. After our local training place closed we were looking for other options and committed to positive reinforcement training. Unfortunately a lot of trainers use aversives, especially with large strong dogs. We were so excited to find Julia, and after our meet & greet we were confident she was a good choice. Julia did a 2 week board & train with our dog while we were traveling, mainly focusing on leash skills and practicing calm behavior around exciting things. We noticed an immediate improvement, but have also been continuing to work on the training at home after our follow up. I'm happy to report that we are continuing to see improvement using Julia's methods.

From the owner: At Guiding Tails, I focus on building real, lasting relationships between you and your dog through…read moreclear communication, trust, and understanding. Rather than using tools that suppress behavior, my approach centers on changing how your dog feels, so they can move through the world with more confidence and less stress. I guide you step-by-step through real-life situations, helping your dog learn that you’re a safe, consistent source of support, especially when things feel overwhelming or uncertain. As an IAABC-ADT and Family Dog Mediator, I’m committed to ongoing education and science-based methods, so you always receive thoughtful, up-to-date guidance tailored to your individual dog. Sessions are available in-home, virtually, or through Zoom, making training accessible no matter your needs.

Terri has taken care of my labradoodle Mowgli for a few years now and always does a great job. She…read moresends me photos and updates and it means a great deal when we go on vacation. He's a very energetic big dog and they prioritize each dog here and assures they all get along during every individual stay for each dog she watches!

I don't know if there's a better dog daycare out there than this one! Seriously we hit the jackpot…read morewhen finding Wagging Tails. Our puppy Sasha has been going here for a few months now. It's reassuring to know that all the dogs are up to date on their shots and have a good temperament. I I trust Terri and her help completely, knowing that my dog is in very good hands while at wagging tails!

Picked up my 6mo old pup today had shock collar on. Owner passed me on to another man who said the…read moredo not use shock collars only a beeper, my pup was jumping on other dogs so they put this on her. This small goldendoodle has a small fragile neck with the collar tight enough to push on her vocal cords. I looked it up and the collar has 2 large prongs on it and is listed as shock buzz or sound. Unknown what they did but this rangbuncious pup has been lying down for two hours.

My puppy beau had a great day here playing with all of his new friends. The owners are very nice…read moreand the puppy play area is very clean. I have never seen my puppy so tired. I'm glade I found this place so that he can play while I'm at work. Beau will be coming here every Monday to play with all his new friends. They treat every dog like it is their own. Beau gets extremely excited when I drop him off. It makes me happy to know that he is having a blast while I'm at work and that he is safe.

Becca was very nice. Her place is very clean. She gave our dog personalized attention. She took…read moreher out several times to walk her and let run around the property with her. My dog loves her walks and running in the grass. She took pictures and videos and shared with us while we were away on our short trip. She accommodated us at last minute as well. I highly recommend Becca @ Summit Kennels for boarding your dog. We felt our fur baby was well taken care of and safe. We will come back next time we can not take our dog with us.

We recently boarded our dog here for 6 nights. We were very impressed with the detailed care and…read moreattention Becca gave our dog. The kennels are obviously well kept and the grounds are beautiful. We will definitely be boarding our pup there in the future. Thanks for everything Becca!

I like this place. My dog needed stitches. They did stitches. And it needed a drain but was told it…read moredidn't cause a puncture was not that big. We had to bring him back for staples again cause the stitches popped out and he got pretty swollen. After the staples didn't work we took him back a third time and they left an opening for drainage and stuff and stitched him back up. But went back to remove the stitches. Wait was hours ling. Tried to schedule an appointment but it was booked out super far ended up just taking the stitches out myself. So far so good. I would go back for an emergency but probably not for normal vet since they are a very popular vet and scheduling may be crazy. The front desk staff were awesome gave my kid some coloring things and such while we waited for a room.

I gave up waiting on emergency care for my cat after 3 hours 45 minutes. When I called in, I was…read moretold there were 4 animals waiting on 2 vets. At first I was understanding that it took them an hour to triage my cat, and when they told me mine wasn't the highest priority case. But eventually I started asking for an update on the waitlist every 30 minutes or so. Every time they told me I was next on the list, and promised it would be "soon". The staff began leaving to go home around 6:30 pm, at which point I was told I would be the first to be seen by the night vet. 45 minutes later I still had not heard from them, so I went home. I called to ask for a refund, which they provided. I asked what was going on with their waitlist, and the staff member confirmed that no animal had been seen since my previous call. So their ER staff are seeing fewer than 1 animal per hour? Being in the carrier for 5.5 hours total including driving time was torment for my wounded cat. She had to urinate in the carrier, and I had to drug her before we left. And it was all for nothing. Their first priority is, unsurprisingly, to charge you $200. This is the only veterinarian I know of that charges before services are rendered. That seems overly optimistic to me.

I feel compelled to warn fellow pet owners about a dog walking/pet care company that regularly…read morewalks through our neighborhood. On several occasions, I have personally witnessed handlers yelling aggressively at dogs, jerking them harshly by the leash, and even striking animals during walks. As someone who cares deeply about animal welfare, I found the behavior extremely upsetting and inappropriate for anyone trusted with the care of pets. I would strongly encourage pet owners to use caution and thoroughly research caregivers before entrusting their animals to this company. Animals deserve patience, kindness, and humane treatment -- not intimidation or physical aggression.

Rachel and her staff are AMAZING! Rachel has been involved with the care/walking of my mother in…read morelaw's dog for about a year, as my MIL's health has failed and she was not able to walk her dog, to stay on top of his care. Rachel and staff are ALL dedicated to on point care for the dogs she/they service. Care can range from daily walks, miles long hikes, taking Freddie for a long visit when my MIL needs a break from his care, as well as taking him into her home (board) when she goes away for trips. Rachel goes the extra mile for my MIL, in that she comes every morning to walk Freddie, her staff comes by in the evening to walk him again. She also does extra services that my MIL needs, going above and beyond. When my MIL started getting sick, Rachel was a neighbor that she didn't know, who stepped up to help me with the challenges we faced in making sure she was okay and Freddie was being taken care of as well, dedicating her time without pay even. Rachel brings her food in the morning when she picks Freddie up, so that she knows MIL is eating, make sure she is taking her meds, as well as even just being someone to talk and converse with, as my MIL is homebound at this point. My MIL is at the point where she needs round the clock care (CNA) but she still demands that Rachel is the one to take care of Freddie, she doesn't trust anyone else to give him the love and care that she does. Rachel is a true dog lover, but her business isn't just about the dog care, but the care and dedication she shows to clients/families that she interacts with. I have had to call Rachel during emergencies with my MIL specifically and she will always show up, when needed. She isn't just an amazing dog lover/business owner, etc but truly a ROCK STAR and I appreciate everything she has done for us!

Horrible experience. Save your money there is way better daycares & boarding facilities that are…read moremuch more attentive. Trust me!

Update to my review: Maizy went into her first heat in…read moreFebruary so she couldn't come that month and her package days would roll over. I didn't realize it was only for the one month and I had kept asking over and over how many days she had and never got an answer. Several times I got texts saying my dog was checked out and picked up when they had actually meant to check out a different dog and they wouldn't call me I had to text and call and leave voicemails before someone finally would tell me what happened. I used to work for a daycare and boarding facility I know dogs get dirty at daycare but there was one day in particular I asked if she could stay inside because it was raining and we had literally moved into a new apartment the night before, staff said sure no problem keeping her inside and when I picked her up she was covered in mud head to tail. Then the next time after that my aunt picked her up for me and tells me she was wet. When I noticed a $10 charge for a "rinse off" and asked what that was for I was informed it was for when they hosed down Maizy and sent her home went and smelly saying they were under the impression I didn't want her to get dirty..... mind you that was one day I asked for that. I had planned to board her here after I had my baby but when I was given a tour of the facility I couldn't be more disgusted. The putrid smell of filth when you walk in the front door slaps you, the kennel area is dark, they use black wire crates from petsmart to board your dogs in. Nothing lodge feeling about it. I did not end up boarding there. One day I went to pick her up and I could hear one of the staff members SCREAMING at a dog from my car and he was inside the building. I asked one of the other staff members who nova was when she informed me it was his dog. If he talks to his dog that way, how is he treating mine? They want you to think it's a nice clean happy facility here but it's not. It stinks, the staff doesn't listen or care one of the two, and the owner just likes to collect whatever fees she can think of that day. General disorganization. I am a groomer I didn't need to be charged $10 for a hose down and regardless before charging clients for things you should probably speak to them regarding that first. Completely disappointed with the staff here.

My pups love spending the day here. I get them back clean and happy. The house has a nice set up…read morefor the dogs and way cheaper than any similar place in the area. thumbs up! -wish they took cats too

From the owner: Dog Boarding, doggy day care, AAS in Veterinarian Technology, Pet CPR and First Aid certified. Dog…read moretraining, special needs

We started taking our dogs here a little more than a year ago, after our old doggy daycare shut…read moredown. I have to say that I am very impressed with how well they have taken care of our pups. I would recommend the doggy daycare for active and playful dogs or social dogs. My other senior dog wasn't into the social scene and didn't like being around a lot of dogs, so this wasn't a great fit for her. They do have a non-social option, which is more like a small enclosed run, but you have to know your dog and whether that will work for them. For my two that have gone to PnP, every day I look forward to seeing their photos and hearing about the fun they had. In the summer, my dogs especially like cooling off in the kiddie pools. I know the entire facility is very clean. They close midday to clean, and my dogs never came home smelling dirty. Our senior dog Moose loved going to "school" and getting in the car everyday. The staff at PnP took such gentle loving care of him even as he got older and weaker. They noticed little things like days he was in pain even before we did and were always careful to let us know. We will forever be grateful for how well they cared for him all the way to the end. Thank you Paws n Pals! I highly recommend this daycare to anyone in Kent looking for a great place for their pups to have fun and socialize!

My dog attended Paws N Pals for more than four years, and for most of that time we had positive…read moreexperiences. The staff cared for my dog well, which makes this experience even more disappointing. Unfortunately, the business closed permanently with no advance notice to customers, despite many of us having prepaid daycare packages. I had just purchased a new 10-day package for $420 that had never been used. After the closure, I reached out to request a refund. Instead of issuing refunds directly, I was instructed to contact the third-party scheduling software company, Gingr, or dispute the charge with my bank or credit card company. As the business that accepted my payment, I expected Paws N Pals to handle refunds directly rather than directing customers elsewhere. To make matters more confusing, I continue to receive daycare notifications even though the business has permanently closed. I truly appreciated the care my dog received over the years, but the way this business closed and handled prepaid customer accounts has been extremely disappointing. Longtime customers who paid in advance for services that were never provided should not have to fight to recover their money. I hope every customer with an unused package receives a full refund.

Amanda took care of our six cats while we were away and was wonderful. From our first meeting her…read moreconcern for our fur babies was quite evident. Communication inquiries were answered promptly and when we returned our kitties were happy to see us but more importantly were well cared for during our absence. Please consider hiring Baby Bear's, you won't be disappointed.

Amanda is the best, I have 3 senior dogs and she potties them Twice daily while I am at work…read more..... She is Awesome!!!