I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

After I informed them that I had left them a one star review, they agreed to honor their original…read morein-network quote. I have increased the review to three stars since they eventually did the right thing. I do not feel they deserve higher than three stars due to the months of back and forth via phone calls and emails that it took to get to this point. In response to their response, phone and email did not rectify the situation, only a negative review worked.

A car accident at age 21 started a now 35+ year journey of dental issues. I've been to multiple…read morespecialists in 3 states. This office is one of my favorites. In an age of declining health-care service, this office maintains a personal, professional feel. Dr. Cooper has been so good to me over the years, with wonderful work (including right before my wedding!) and reasonable prices. Dr. Lee has taken over my care, and she is awesome! Her approach is thorough and patient. Her numbing technique is nearly painless! And her work has been impressive. From the day I met Dr. Lee, I have trusted her with my "complex case" (her words ). Highly recommend!

Dr. Cooper is the best dentist I have ever had. I am luck to have him for my implant done…read more Unfortunately, he recently was retired. I will miss him. he is amazing doctor with good manner and sympathy. i recommended a lot of friends. big love. :)

I received great care, and Dr Henriod is a very kind man. He is an expert at what he does. I trust…read morehim completely.

Dr. Henriod is hands down the best doctor I've ever been to in my life!…read more When I came to Dr. Henriod I was in excruciating pain. I had cracked a tooth and my dentist had sent me to a root canal specialist. The root canal specialist tried to numb me twice but even after the second dose I was in extreme pain anytime he touched my cracked tooth. My mom had had a similar problem before and recommended me to Dr. Henriod who she really liked. When I came to Dr. Henriod, first of all the parking is SUPER easy and convenient. The office has its own private lot right in front of the building, so no worrying about trying to find parking or having to park in some garage and figure out how to get to the office. Secondly, the office itself is very comforting. The high ceilings and cozy atmosphere make you feel at ease when you are undoubtedly in pain. All of the office fixtures are well kept and clean and there's little touches like a coffee machine that really make the place feel welcoming. Next is the office staff. Dr. Henriod has some really great office staff who are not only friendly and helpful, but also intelligent and perceptive. I can't tell you how many dr.'s offices I've been to who are good doctors but the office staff is unfriendly and not pleasant to work with. Not Dr. Henriod's staff, they are all very welcoming and also great at explaining things and answering questions. I had to come in several times for my procedures and the whole process of scheduling appointments and rescheduling when necessary was always a pleasant one. One thing I really appreciated is that after my initial consultation, a staff member sat me in an office and walked me through line by line what the costs of my procedure would be for the implant. They were very upfront and transparent about the costs and there were no hidden fees or upsells or anything like that. They also were great about working with me to try to bill insurance so that my own personal costs would be lower. Finally, and most importantly, is Dr. Henriod's skill at what he does. For the amount of pain I was in, I can't imagine anyone else extracting my tooth. He is very personable and really gives off an aura that makes you feel comfortable entrusting him to do a good job. He very skillfully handled the entire procedure and his constant words of encouragement and communication with me really made the process more bearable. Even though I couldn't actually see my mouth, Henriod's motions just felt very practiced and precise, more than any dentist I've been to. Based on that experience alone I would recommend Dr. Henriod, but it doesn't stop there. After getting my tooth extracted, Dr. Henriod also put in an implant, which was a painful process but Dr. Henriod really made it the best it could be. After my implant was done he sent me to my own dentist to have a crown done. When the mold for the crown was being taken the process was very lengthy and uncomfortable. When the crown was put in the process was also difficult and the crown just felt "off" as it would move around a little when I chewed. Later on I started having a lot of pain in that area and I went back to my dentist who sent me back to Dr. Henriod who informed me that it had gotten infected because the crown was not in properly. Dr. Henriod gave me some meds to tame in infection then told me to come back to get a new implant done. When I came back the second time he said my gums actually looked okay and that I could just get a new crown, but rather than send me back to my dentist who botched my first crown he did it right there on the spot for free! I was shocked at I paid my dentist quite a pretty penny to do my crown. I wanted Dr. Henriod to do the crown either way and would have been happy to pay but when I left everyone just wished me the best and I was on my way. Here's the thing, when my dentist (who I've been going to for years and i've had many procedures done with and is very highly reviewed on yelp by the way) was doing my implant it just felt clunky and not smooth, but when Dr. Henriod did it it was quick and easy. Not just the part about putting in the crown itself, but also the process of taking the mold for the crown. Having that side by side comparison of the same procedure made me really appreciate how skillful Dr. Henriod is. Anyway, long story short, Dr. Henriod is a man of true character and I would trust him with anything. He offers a money back guarantee that if something happens with your procedure he'll re-do it for free, and he really backed that up in my case when he went above and beyond to fix what my dentist had messed up. If you are looking for a periodontist and can't decide where to go you need to stop searching and just go to Dr. Henriod.

I was referred to Dr. Klauser by my dentist Peter Lee. Before seeing her, I had a mix feeling…read morewhether or not I would do the gum crafting (I'm in my late 30s). After seeing Dr. Klauser, I was educated about the diagnosis and treatment. She took her time to explain everything in detail that I need to know before the procedure. She even strongly recommended every woman to check their vitamin D levels and bone density; and take supplements routinely for bone and teeth health.

I have been here twice for gum grafting with Dr. Donna Klauser. 3 teeth the first time and 2 the…read moresecond time. I was really nervous the first time, not knowing what to expect. My gums had been receding for a long time. Dr. Klauser put me at ease. She was very professional and explained everything she was going to do. During the procedure I felt zero pain. Recovery was painless, just some soreness and little swollen, which is expected. I healed quickly and my gums were perfect! After the procedure she would message me to see how I was doing, she's very sweet. The second time I went it was a breeze. I knew what to expect, no pain and gums healed perfectly. Her staff is also super nice and welcoming!! Highly recommend!!

Dr. Howard is great. Front desk and assistants are great. Very helpful and friendly. Its a joy to…read morecome to this office. They did a great job on my son's teeth with the braces. Highly recommend this practice.

There is not enough space for all the good things that I want to say about Dr. Lee and his…read moreassociates. I love Gicela, Elvira and Jesus. They're professional and good at their jobs but warm and hilarious as well. My treatment plan was estimated to go on for about a year but after just four months, Dr. Lee changed my entire look using Invisalign. I was blown away. I was originally turned down by one of those online teledentistry companies that I saw an ad for on Instagram. The polite rejection basically translated to "Your teeth are too messed up for our basic remote treatment, so seek out an actual orthodontist." [Waaahhh-- insert crying face emoji here!] After getting a consultation with Dr. Lee, I understood why. I had a lot of overcrowding that needed physical treatment, such as teeth slimming which obviously cannot be handled by a company that just sends you twenty trays, waves you a proverbial goodbye and expects to handle the rest of your treatment on your own. Kinda scary, especially for the cost they're charging you. If you choose to extend your treatment because you're unsatisfied with the results, these companies charge an additional $200+ every time you want to another round of trays. If anything goes wrong, there is no doctor for you to talk to, even for simple questions regarding any discomfort. Getting turned away was a blessing. Anytime I have a concern, I never feel rushed. My questions are thoroughly addressed and I understand everything that is happening with my teeth. Dr. Lee is not the extreme, upselling type. He was conservative with my plan and kept telling me that my teeth were nice enough when I was pushing for more treatment. I happily look at my teeth every day. Whether it's for themselves or their children, I wholeheartedly recommend Dr. Lee to everyone who is looking for gentle but beautiful dental work.

The staff was amazing and super friendly. The level of care and attention I received was excellent…read more Hali is incredibly sweet and kind, and she goes above and beyond to make patients feel at ease. Her kindness and positive attitude made the visit feel comfortable and welcoming. The dentist was very kind, explained everything clearly. The office was very clean and well-organized. I really appreciate how smooth and stress-free the whole experience was. I truly appreciate the level of care provided and would highly recommend this practice!

My dental health has never been better ever since I started coming to Brushwell Dental. Dr. Emerald…read moreKhoo and her team have been very professional, and I appreciate that she thoroughly explains the reasoning and process behind every procedure she does. Lianne is also a great assistant to Dr. Khoo, and it is a pleasure to be chatting with her whenever I come in. The front-end staff are also amazing. Thank you Hali and Janie for answering any questions I have and always greeting me with a smile and positivity.

I am incredibly grateful that I was able to find an amazing and caring periodontist here at Smile…read moreAgain. Dr. Hsu and his team are well organized and are extremely responsive when returning emails for scheduling and updates. What I appreciate about Dr. Hsu is that he explains everything clearly and informs you of the different options that you can choose from to help with your oral issues. He presents the facts without putting any pressure on you and stressing you out (which I really appreciate). When it comes to the procedure, it is exactly how the other reviews have mentioned. He is very gentle and will continue to check to see how you are doing. If you have any gum related problems, I would highly recommend seeing Dr. Hsu and his team. Smile Again Periodontics and Implant Dentistry are the best and I wish they could be my general dentist, that's how good they are lol

I am a senior and have been struggling with advanced periodontal disease for a big part of my life…read more I started seeing Dr Hsu one year ago and have had periodontal treatment, multiple tooth extractions and followed by implant procedure done by Dr Hsu. I am very pleased with the experience and results that I received. The skills, knowledge and professionalism that Doctor Hsu and his team provided had eased the pain and anxiety of my troubling teeth. I don't normally write reviews but Dr. Hsu is my exception . He is highly recommended.

I had an excellent experience with Dr. Safa on 4/1/26. I went in with pretty severe tooth pain and…read morewas honestly pretty nervous, but everything was handled quickly, professionally, and with a lot of care. The procedure was smooth and much faster than I expected--done in under an hour--and Dr. Safa made sure I was comfortable the entire time. He explained everything clearly, which really helped ease my nerves. What really stood out was his attention to detail. He even caught an issue with an older root canal from years ago that I had no idea about, which could have turned into a bigger problem down the road. Overall, I'm very grateful for the care I received. If you're dealing with dental pain or need specialized treatment, I highly recommend Dr. Safa.

Who wants a root canal? No one, except I had a small blister that wasn't going away for a long…read moretime and I got a little nervous about it. An internet search made it worse. My dentist recommended going to get consultation at Pasadena Endodontix. I read some negative reviews on Yelp and Google but my experience with Dr. Safa was nothing but professionalism and expert care and treatment. I would give more stars if Yelp allowed it. I only felt a tiny bit of discomfort at the initial injection but after that, no pain since. I've had other root canals at other dentist offices a long time ago and they took over an hour to finish and it was painful. I would recommend my family and friends to see Dr. Safa if they need an Endodontist. I hope I don't need another root canal, but if I do, I'm happy to come back here. Is it a bit pricey? Yes, but in my humble opinion, you're paying for expertise and quality care. My tooth is pain free, my blister is gone, and I can't believe I tolerated the discomfort and occasional pain related to the condition of my tooth for as long as I did before Dr. Safa treated it. The office staff and assistants are also top notch and professional. Thank you Pasadena Endodontix!

I'm usually not a yelper but I had to. I highly recommend…read moreDr. Pak for dental implant! The entire process was smooth, definitely worth it. The staff is very professional, & Dr is clearly an expert in the field. I'm so happy with my new tooth! Looking forward to my follow up appointment :)

Dr. Pak goes above and beyond in periodontal care. I've been with his practice since 2012 for…read moreperiodontal cleanings, which he performs himself. I have great sensitivity, so he found a topical gel that allows him to clean more thoroughly and allows me to not wince. Now I'm at the point that I need implants. It's been a process, but he's given me attention and instructions throughout. He's very meticulous and caring in his approach to dentistry. He checks in frequently during procedures to see how I'm doing. He's concerned about accurate placement and works to solve problems. His office staff and dental assistant are always professional and attentive. His current assistant knows I am squeamish about needles and loans me her daughter's squishy balls to give me comfort. That's patient care over the top. I highly recommend Mark J. Pak, DDS for all periodontal care and referrals. Lauren W