I give 1 star because I have to. ZERO STARS. This company…read moretook advantage of my 80 year old mother. She needed help changing her TV setting to HDMI 1 and they charged her $81.20 to turn on the TV, press input and change it to HDMI 1. The shop is 6.7 miles from her home. Who does that? I called the business and asked to them look up the invoice which they found. When I asked them what service was performed, I was told he couldn't find it. So on top of ripping-off my elderly mother, he lied to me when confronted with it. Stay clear.... These people are not honest and are shady.

I wish we had the option to leave ZERO stars. Im 2019 we dropped off our tv to repair the HDMI…read moreports. Everything worked fine but we wanted to have the HDMI ports secured as my daughter yanked out the ports. This dude has made every excuse in the book and blames everything on parts. DO NOT GO NEAR HERE. You are better off throwing away your broken electronics and buying new vs dealing with the gentlemen that runs this place. HORRIBLE service HORRIBLE reliability. Hate to bash businesses but hate scammers even more.

This review is for the Geek Squad. A special shout out to Christopher!! He took my call into the…read moreSquad and patiently explained what I needed, how much and how long it would take. When I arrived to the store drop off I was told that I had to wait for an hour with only 2 customers ahead of me. After 20 minutes I called Christopher who came right out from the back and had my laptop registered on ready for repairs. I mentioned to him a lady that was already waiting for over an hour. He also took care of her. Christopher is the face of GREAT customer service! Give him a raise!!! BTW my computer was ready early - really early like 24 hours early and it is working awesome.

On My 11 my daughter and I went to BestBuy to purchase the new iPhones. The salesman, Jose,…read moreencouraged us to switch to Verizon to get the phones free. He made several guarantees in the pitch. 1) He said our activation fee of $60 per line (we have 3 lines) would be waved; 2) he said they would pay off my daughter's current phone and to watch for it so that phone could be transferred to someone else; and 3) if we get the Verizon app and autopay we'll get $30 off our bill each month. I got the app and signed up for autopay, and two weeks later I autopaid Verizon $281. They did NOT deduct the activation fee for each of the 3 lines. I call Jose on May 22 and he said he would contact his manager Nicki and have her make sure that I was reimbursed. On the 24th, I called Jose again, he texted saying he told his manager and she would fix it today. May 25th Jose texted me and said they were about to look into my account. Later that day he texted it will be "added on Tuesday" to what, I don't know. Here we are two weeks later and the money still hasn't been credited to my account. Also, I had to search in the Verizon app and found a rebate area to prompt them to pay off my daughter's phone. I guess that was not something they were just going to automatically take care of, like he implied- I had to find it and request it.

What a gem! My son was given some old computer parts by a neighbor and wanted to rebuild it to make…read morea gaming PC. Our knowledge was limited and we were overwhelmed in finding info online as to what we needed. We came here hoping to get some answers, and everyone we spoke to was so knowledgeable and willing to go the extra mile in looking up stuff and explaining what they found. Our sales guy DJ was especially helpful and spent a ton of time with us. In the end, we learned that it was cheaper to just start fresh and probably go with a prebuilt, but not once did we feel pressured to buy anything. Once we save up a bit, we'll be back to get a prebuilt, and this is now our go-to store for any computer needs.

Radio Shack is gone, Frys is gone, Tanner Electronics is gone, but Altex Electronics lives on!…read more There are few brick and mortar stores left in the Dallas area where you can actually walk in and buy things. Nice people, good inventory. I try to buy from Altex whenever possible. I want to support local brick and mortar stores when possible.

I purchase an item on clearance and was overcharged for it. I returned to the store to have the…read moredifference refunded to me . The customer agent refused to issue the difference, she told me to just return the item. What was her issue? Apparently, she did not know how to issue the refund difference

Horrible customer service There were two girls that work at the Starbucks inside i placed my order…read moreand waited for 15-20 min it was not busy at all. I then went to ask about my drink and they said they made it but i did not hear them call my name or anything the drink was just sitting there in the counter watered down.Made my experience at target really disappointing, i did not even want to shop there after that.

INDUSTRIAL Electronic Repairs, not consumer. High Quality repairs with very detail oriented staff…read more The quality justifies the higher price tag for the repairs. These repairs aren't typically things you want to give to the lowest bidder. There are mostly Electrical Engineers that perform the repairs, so the repairs are looked at on multiple levels. "Will this work when installed?", and "will it continue to work for the warranty period and many years afterwards?" are the main questions that are asked when parts are repaired by them.

PCO (PCSlow) sucks. This company is a joke from the owner on down to the person who takes out the…read moretrash. It's a family business, and family employees are allowed to come and go as they please. They continually keep adding to the workload of the employees, and the quotes, and the repairs don't get out for about a month. The family employees work on the few accounts they have, and let the small, and the new accounts go. Customers are having to wait for quotes, and repairs. If you're smart, don't work here. If you're smart, don't take your electronics, and instrumentation here to get repaired. Take your repairs to Haygor, or Radwell. Both companies have locations in Houston, and you will get your repairs done a lot faster. The owner is a liar, who doesn't know what he is doing. He has a pinball machine in his office, and he sits there playing pinball most of the time. He lets incompetent family members take care of the company. This company will never reach it's full potential until the owner, and the family members get off their rear ends, and figure out how to run a company.

Highly recommend this local business for all your vehicle stereo, alarms, auto start, back up…read morecamera etc. Jeremy was highly professional. I had went to a few other car stereo businesses in Baytown but Jeremy was the best hands down. The price was right, the install was meticulously done, and the time was excellent. Absolutely will be going back to have my alarm and auto start done by this local business.

Please BEWARE - BEWARE THESE POEPLE ARE A RIPOFF. They run…read moreunder a different name. thye have way overpriced prices and they do not accept any return for any reason. The service is extremely unintelligent. if I could give 0 stars I would