These guys are awesome, lucky to have them nearby! -thorough exams -helpful and friendly -professional advice My dog loves them! read more

We love Four Paws! Dr. Smith is so kind, and we never feel rushed during appointments. She has cared for our three dogs with great skill and care over the years. I highly recommend Four Paws Animal Clinic to anyone who worries whether or not their pets will get the personal treatment they deserve! read more

About a year ago, I found our cat seizing and foaming at the mouth. I rushed him to the closest veterinarian, which was Four Paws Animal Clinic. I drove recklessly to get there. It was an emergency. When I pulled up and rushed inside to their reception, they just looked at me and said, "We can't help with that." No mention of another clinic nearby, no offer to help with anything. The delay stopping here cost us 10 minutes that was probably crucial to saving our cat's life. His temperature had climbed above 106 and there was permanent brain damage. This vet can provide surgery, but can't provide emergency care. They should be clearer about that. read more

I originally had my dog in for a heartworm test and the staff was great . I set an appointment for a Saturday afternoon to see what the bumps were all over her body I found a product called Bug Soother I started treating her with it and the bumps went away so essentially she's allergic to the bug bites . Upon my refusal to issue more antibiotics to my dog they will not see my dog anymore due to this and refuse to treat her going forward . This is horrible customer service and very inadequate medical training. Do not push antibiotics on animals or people bottom line read more

I have taken my dog to Four Paws since he was a puppy for all of his care. I cannot recommend this veterinarian enough. My dog had all of his vaccines, neutering, and preventative care here. They are gentle and compassionate, especially for rescue animals that have experienced trauma. The vet spends a substantial time in the room with you answering questions, educating about nutrition/training/behavior, and addressing all of your concerns about your pet. Appointments are easy to schedule and buying flea/tick/heart worm through them is a breeze. read more

Four Paws Animal Clinic - Veterinarians Near Me - Chapel Hill, North Carolina

I've been taking my dog to Four Paws for about a year, and veterinarians don't get much better than this. I never have to wait for my appointment, the facilities are always clean, and Dr. Smith is great with my dog. The prices are pretty standard, maybe a *tad* high, but the special attention we get is worth it. I've never felt like they were charging me too much, and I never felt like I was paying for anything unnecessary. It would be great if they had a boarding facility, but given their location, I don't see this as a possibility. read more

They are the best at four paws! The office is not fancy, but the care and pricing is great. We have been using Four Paws for the last 12 years for all of our pets. They are attentive and kind. I would highly recommend! read more

We have been going to Four Paws since my dog was a puppy. She has had every check up, grooming, and surgery appointment there since. The staff are very knowledgeable and friendly. I always feel good when I have to leave her there. read more

Dr. Smith and her team are extremely caring and pet-focused. They take the time necessary to learn about a pet's overall health and to assess any health issues that arise. Dr. Smith is very patient and she'll explain treatment options and the potential upside and downside of each option. She treats you with respect, and it is quite clear she wants to best for your pet. We are grateful for all Dr. Smith and her team have done for our pets. read more

We don't use Four Paws Animal Clinic for their veterinary services...however, we use them frequently when we have to buy prescription dog food since they are a much closer alternative for us than Bowman Animal Hospital & Cat Clinic. That being said, I'll go ahead and give a review of Four Paws based on this extremely useful service they provide. When our older dog underwent surgery back in 2009, we were in need of prescription diets - to encourage her to eat and to provide a soft dog food alternative. Four Paws was conveniently located and had relatively decent hours Although, not as late as Bowman, they do stay open until 6pm M-F and half a day on Saturday. They carry the Hill's Science Diet prescription line of pet food. You still need a prescription from your vet to get access to these lines. In our case, Four Paws was very accommodating and only requested a call to our local vet for confirmation. After confirming and putting us into their system, it was easy to re-order and purchase the prescription food as needed - we only had to call ahead. I'm not too familiar with the staff, but they seem to be very pleasant and the storefront looks clean and well kept. As a convenient source of prescription pet food for us, that's a huge time saver when we're in a crunch. Add to that the super easy going attitude of letting us purchase the prescriptions from them and it's a no brainer - 4 stars. read more

This review is only for the grooming services at Four Paws. I recently had my dog groomed here and I was dissatisfied with the outcome. For the price ($60), I was expecting a very professional groom that I did not get. She was shedding more after the groom than before. It appeared that she had received a partial brushing, but definitely not a thorough one. When exiting the shop, I could see clumps of hair hanging off of her and able to easily pull them out. I also discovered that she had been trimmed asymmetrical. One of her back paws was forgotten in the trimming process. After a thorough brushing at home, the shedding has stopped. But I paid for this to be done by someone else, not at home. On the plus side, she did appear to have a good bath and smelled fresh. I will not be going back here for grooming services. read more

We've lived in many places and seen a lot of vets over the years! We love Dr Smith and the staff They are all kind, knowledgeable and they make us feel very comfortable with any questions or concerns read more

Dr Smith has always taken good care of our cats. She's very thorough with her examinations and very willing to discuss any issues with the cats if something comes up. Very happy to have her as a vet for the past 11 years read more

I should have read the reviews! I told the groomer exactly what I would like her to do. " leaver her hair long, she lives in the mountains " low and behold. All of the hair was cut and VERY UNEVEN!! Worst $50.00 haircut ever. read more

Total disaster and unhelpful service. Had appt for an exam, vaccine and leave overnight for surgery and when I get there they tell me it has to be two appts. Never explained any of that on the phone. Girl at desk was unsympathetic and made me feel like I was stupid for not knowing their procedures, even though I clearly said when I called to make appt that I was a new client. Traumatized my cat for no reason and wasted my time. Will find a new vet, solely based on the staff. No clue what the actual doctor was like. I left without seeing the doc. read more

I trust my dog with no other vet in the area. Dr. Smith and her staff are very professional, warm, and caring when it comes to my dog's care. they are always available to answer my questions. The prices are reasonable and comparable with others in the area. I highly recommend Four Paws to everyone I meet. read more

My new rescue dog Costa ( I have had him for three months) came to me with undisclosed seizures and severe anxiety, which led to some aggression towards other dogs and people. I went to Dr. Smith just after his first seizure (seemingly induced by his anxiety), and she was wonderful. She really talked me through all of my options in the moment and moving forward. She was thorough, respectful, and empathetic (which went a long way with me since I was so upset that I had a dog with so many problems I didn't know about!) But when I really became a HUGE fan was the customer service I received after my visit. I called back to try to switch meds because the one wasn't working that we initially tried, and both the staff and Dr. Smith were wonderful about listening to how Costa's behavior had changed and how best to treat it in the long term. I have never received such wonderful customer service and attention from a vet before, and I am feeling so fortunate to have found such a supportive clinic!! I definitely would recommend anyone giving the clinic a try! They are awesome! Additionally, I didn't have any problems like the one listed below with 1-800 pet meds! they were great in getting the prescription to them when I ordered! And finally, I think that the time spent with the animals with respect to price is more reasonable that many other places! I would much rather have a thorough vet that spends 20-30+ minutes with my dog and really knows what is going on with him and pay $10 more than have someone run in and out. I have no bad things to say at all! read more

They did an excellent job grooming our fur baby Harley! They are right down the road from us which is very convenient! They schedule appointments very easily. The staff was friendly and welcoming. I will be returning to them for business. read more

Vet Staff never calls you back and seems genuinely annoyed when you have additional questions for them. My dog has GI problems and the receptionist said "any brand that says bland diet you can give him" when I asked her what brand the vet recommended... any pet owner knows that just "any brand" isn't recommended, especially for a growing, not fully developed 7 month old German Shepherd. Will definitely be taking my business elsewhere as it is apparent they don't think a dog having diarrhea for a month straight is reason enough to call back when you request them to. read more

A propensity to quote one charge and then proceed to do tests that were not requested and up the charge. The vet is qualified and professional but the billing service is unwilling to listen or respond even to certified letters so be wary of charges. read more

We've had nothing but wonderful experiences with this vet! Dr. Smith is SO great with our little pug puppy. During appointments, she takes time to talk to you and answer any questions you have. The staff members are fantastic. Everyone is always super friendly, knowledgeable, and fun to talk to. They really care about what they do. If you are looking for a vet, I highly recommend Four Paws! We're glad we found this place. read more

I had a wonderful experience with the staff and Dr Smith. The only reason I did not give 5 stars was the cost. But I definitely got what I paid for. The staff were kind, patient and understanding with a dog who was more than a little freaked out by being at the Dr 's office! Will defiantly be going back for my cat's care as well!! read more

Took my little feral kitty to them for advice and care. They love cats! They helped with shots and advice about spaying. Spent time explaining and giving a great physical. Every time she goes for boarding she comes home more loving than before! Great care! read more

I have been using 4 Paws Animal Clinic in Chapel Hill for the past 14 years for my 2 dogs, Max and Zerro. Recently, I had to euthanize one of the dogs; Max was diagnosed with "degenerative myelopathy" several months ago and went downhill very fast! Dr. Smith and her staff were absolutely wonderful, they were compassionate & sweet, made the entire procedure more smoothly for the dog and for us also!! Max was always very scared to go to the vet, so Dr. Smith agreed to euthanize him in our car. We were very impressed with the entire process; Max went to sleep peacefully in my arms while lying in his own bed in the car. I want to thank deeply from my heart Dr. Smith and her crew for their help in this hard time!! read more

First of all, the yearly exam was nearly twice what I was paying in Charlotte before I moved here. Then I ordered my dog's heartworm/flea meds online, and 1-800PetMeds said that the vet refused to give them my prescriptions. That way, they supposed I would just pay them for the meds at a ridiculous mark-up. This meant I had to leave work, drive back to their office, and pick up a physical prescription to mail to the pharmacy. DO NOT GO HERE! read more

I have been going to 4 Paws Animal Clinic for over 23 years. Dr. Michelle Smith took care of our dear cat and now our dog. She and her team are just the best. They are super convenient and always super friendly/helpful/caring/offer to work with us for whatever we need! They treat us like family and we highly recommend their services. We have had always had excellent care and great advice. They also have excellent Pet grooming care! read more

We do not live in Chapel Hill, but we refuse to take our pets anywhere other than Four Paws, and have done so for years. Several cats and dogs have joined our family t/o the years, and several have passed, but Dr. Smith has always been there for each one. She treats each pet, as if it was her very own. She diagnosed our last GSPs lymphoma sarcoma and even recommended an awesome specialty hospital for advanced treatment. We value her professional advice and recommendations. Our animals love her, and so do we!! read more

Dr. Smith and the staff at Four Paws are great. They are truly caring and want the best for the pets they work with.

Our kitten was taken to Four Paws after he spent a few days throwing up and not eating. They kept him for observation for a day, where he continued to lie around and not eat. They said all we could do was take him home and watch him. The next day, he was in the same bad condition, so we took him back. After running over $450 worth of tests during those two days, and apparently consulting between three or so different staff veterinarians, they determined that his x-rays looked kind of strange - and that if we wanted to take him to an emergency clinic, we could, but that they didn't think it was totally necessary at this point. Luckily my sister decided to take him to an emergency clinic. Five minutes after they had him in the back, they came back out and informed her that he had eaten a piece of thread that extended from the back of his throat all the way to his intestines, where it had winded around them and was likely cutting into them at this point. How did they find this out? They opened his mouth. Now, in hindsight, maybe we should have thought to look in his mouth before we even took him to the vet the first time - but I want to know what the hell they were doing at Four Paws that cost $450 dollars and didn't involve anything as simple as looking in his mouth. In addition, them sending him home the first day only allowed his condition to worsen to the point where the surgery he required became much more intensive. We will never take a pet to Four Paws again, and we will be warning everyone we can find in the Triangle area to stay away unless they want to lose money and possibly their pets. One star only because this is the only way this post will be able to be seen by people considering this place. read more