I brought my dog, Solomon, to Four Paws for a routine grooming appointment on Thursday, December 19th. When I picked him up, the groomer, Samantha, informed me that she had removed a significant amount of hair from his ears and noted that he might shake his head for a couple of days. By the next morning, Friday, December 20th, Solomon exhibited clear signs of distress. He refused to go on walks and cried when I attempted to inspect his ears. Concerned, I called the front desk at Four Paws, and they suggested using an apple cider vinegar solution in his ears. This recommendation struck me as unusual and prompted me to consult a friend who is a veterinary technician. She strongly advised against using this method. By Saturday morning, December 21st, Solomon's condition had deteriorated further. He was in such severe discomfort that he urinated on his bed when I attempted to examine his ears. I promptly took him to our veterinarian, where his ears were cleaned and an ear cytology was performed. The results revealed the presence of rods, cocci, and yeast. According to the veterinarian, these findings indicate that the infection likely stemmed from unsanitary practices or equipment used during the ear hair removal process. This experience has been deeply disappointing. What should have been a routine grooming appointment resulted in significant distress for my dog and a $600 veterinary bill. I entrusted Four Paws with Solomon's care, only to have that trust broken due to what appears to be negligence. I strongly encourage others to reconsider bringing their pets to this establishment. Pet owners deserve a higher standard of care, and Four Paws has failed to meet even the most basic expectations. read more

10/9/2014 - Kerri thank you for your response to my review on 5/2/2014 (one week later) and your apology. No, I did not get a phone call message from your facility at all, or I would not have written this review! Due to the fact that your mother Diane had worked so hard to build up Four Paws Inn so you and your sister Kelly could manage is why it was difficult to have the experience I had with you that day. Yes, there are two sides to every story. What upset you was "I said the way you run your business." Being a dog lover and owner and customer for over two years, I felt it would have been responsible/professional thing to do was to let me know that Nicole had left when I called for a monthly appointment. That was not done. Then I could have been included in the process of a new groomer. My dog was very nervous. Also, a remark was made that you lost a client to the person who cleans my dogs teeth. Nothing was said that you were unhappy to see us leave. This is not about who does what, it is about my dog and where he feels comfortable and gets the best care. If that can be done I'm sure your mother would what is best for FOUR PAWS INN. read more

From the moment I walked in, I could tell that this was going to be a great experience for both me and my furry little brother! The staff at Four Paws Inn were incredibly friendly and welcoming, making me and my dog feel right at home. They took the time to get to know my dog and asked me questions about his likes and dislikes, which was a nice personal touch that I really appreciated. But what really stood out to me was the amazing work that Shara did. She was so patient and gentle with my dog, taking the time to make sure that he was comfortable throughout the entire grooming process. When I picked up my dog, I was amazed at how handsome he looked. Overall, I can't recommend Four Paws Inn enough. The staff are friendly and knowledgeable, the facilities are clean and well-maintained, and the grooming services are top-notch. And to Shara - thank you so much for the amazing work you did on my dog. You truly have a gift with animals, and I will definitely be back to see you soon! read more

I've been bringing my three Shih Tzus to Four Paws Inn for grooming for the past few years, and I can't recommend them enough! The staff is always friendly, welcoming, and genuinely caring with my pups. Star is our favorite groomer, and she is absolutely amazing! She always takes the time to make sure my dogs look adorable, and they come home clean, happy, and smelling so good. It's obvious she truly loves what she does and treats every dog with so much patience and care. I also really appreciate how consistent they are. It's such a relief knowing I can trust them with my babies every time. If you're looking for a groomer who is kind, talented, and pays attention to the little details, definitely ask for Star. Thank you to the entire team at Four Paws Inn for always taking such great care of my pups, we wouldn't go anywhere else! read more

Purr-fect Grooming Experience I had such a wonderful experience with Four Paws grooming my cat! I was honestly a little nervous because cats can be very particular about who they trust, but the staff were so patient, gentle, and caring with my fur baby. They did an amazing job, and my kitty came home looking absolutely beautiful and feeling so fresh! You can really tell that the people at Four Paws genuinely care about the animals they work with, and that means so much to me. I don't trust just anyone with my babies, but I definitely trust Four Paws. I'm so happy I found a groomer I feel comfortable bringing my cat to. We will absolutely be back! Thank you, Four Paws, for taking such great care of my fur baby! read more

I can't say enough great things about Four Paws Inn ! From the moment we walked in, the staff was friendly, professional, and genuinely caring. They took the time to listen to exactly what I wanted and treated my pups with so much patience and kindness. The grooming itself was excellent--clean, well done, and my pups looked (and smelled!) amazing. It's clear they take pride in their work and truly love what they do. I also appreciated how welcoming and stress-free they made the experience. If you're looking for a groomer you can trust with your fur baby, I highly recommend them. We will definitely be returning! read more

I'm leaving this review because it really takes a lot to impress me ... Four Paws inn did an amazing job handling my pets they let me do an early drop off so I could catch my flight They offered grooming services before I picked up and allowed me to waive my late check out and come home with my babies all fresh and clean Shara at the front desk kept in contact with me over Instagram and kept my heart at ease when I picked up my babies we're invited back to enjoy a trunk or treat event this place really wowed me needless to say but I definitely will be returning for services thank you so much four paws inn read more

I looove Four Paws Inn!! I have been bringing my dog here for one year now and I have never had any issues. They take such great care of her and their day care is excellent. They know my dog by name and they give her playtime and a very clean cozy kennel while she is there. I have left her for a day and also for a week while I went on vacation. I also use their grooming services and have my dog bathed every few months. The girls are wonderful and they keep my dog safe and happy while in their care. Do not hesitate to leave your dog or cat here because they truly are professionals. read more

I had such a wonderful experience at Four Paws! From the moment I walked in, I felt like my fur baby was in good hands. The staff was so kind, caring, and professional, and you can truly tell that they love what they do. My fur baby looked absolutely amazing after the grooming! I'm very particular about who I trust with my baby, and I can honestly say I feel completely comfortable leaving them in Four Paws' care. That kind of trust means everything to me. Thank you, Four Paws, for taking such great care of my fur baby! We will definitely be coming back. Highly recommend! read more

I brought my precious pet for boarding overnight for the first time, and I was greeted by the receptionist s Shara and Amanda. They asked all the right questions and made me feel confident that I was leaving my pet in the best of hands. I was able to take a tour before I left my baby in their care and it was absolutely clean clean clean the other pets appeared very happy too!! When I picked up princess she was happy to see me but sad to leave four paws inn ... we will definitely return for future services grooming offered here too!!! Great place for your fur babies read more

Fron Linda & Tom Mock.... Our family moved to Beaumont about 1 1/2 yrs ago. Since that time we have had the pleasure of leaving Pixie (our Boxer) at Four Paws Inn on two occasions and what to our surprise, Pixie wasn't ready to come home when we went to pick her up. We have left Pixie at kennels in Yorba Linda and Newport Oregon multiple times and she WAS ready to leave those businesses. Four Paws really cares about their borders in a way that is refreshing. With their secure and loving environment we don't hesitate in leaving our family pet with them. read more

I had such a great experience with Four Paws Inn! The grooming team did an amazing job, and my dog came back looking, smelling, and feeling fantastic. They were so kind and patient, and you can tell they genuinely care about the pets they work with. The staff was friendly, the facility was clean, and the whole process was easy from drop-off to pick-up. I couldn't be happier with the results and will definitely be bringing my pup back. Highly recommend Four Paws Inn for anyone looking for quality grooming and excellent customer service! read more

I took my furbaby Prince here cause PetSmart left him half shaved. The back half. The manager Shara was extremely helpful and told me how to help him get comfortable with being groomed. His groomer Starr did an amazing job at fixing the situation. When I picked him up I was so happy with the cut. He's so adorable. Thank you so much Shara and Starr. My baby don't look like a hot mess anymore. I posted pics on Google review for you guys to see how he looked half shaved then cute. You have a customer for life. Thank you guys so much. read more

Once again I had my cat groomed by Judith with great results. My cat is clean, nails/claws cut, he smells wonderful and no signs of skin irritation. I use to have Pete done by another mobile groomer and he always showed a skin issue, kind of like dandruff after grooming but not now. I did see new staffers and they were knowledgeable and helpful. It's good to know that you can trust Four Paws Inn's staff with the care of my cat. Thank you to the staff at Four Paws Inn and especially Judith. I'll see you all in the fall. read more