We love the quiet location-- you don't hear any traffic. Staff is pleasant, the rooms are clean and nice, and the beds are comfortable.

Location is hidden. Apple maps keep directing to the across complex, and the hotel was dark, the hotel brand was in the street corner, unlit and in small signage. Arrived at 830 pm last night, hotel looked creepy. Only one car in the lot, entrance was dark and was not inviting at all. Inside lobby was empty. Floor was carpeted and dirty. It gave me chills and Las Vegas creepy hotel feels. Room was decent. At first I was given room 162 that was apprently on the second floor. No elevator. I requested to change room, and I got first floor. Room was spacious and had patio, overlooking pool. Pool was big size, clean, unheated. Jacuzzi not usable, cold water and dead bug in it. Fitness center with broken lights and broken ceilings. Great customer service. read more

See all

The experience on the outside of the hotel and the inside of a room are day and night difference, so I'm splitting the average and going with 3 stars. On the outside, this hotel looks disastrous. The buildings look poorly maintained and sad from the outside and the pool area looked so unusable. The first floor rooms have patios which are really just chairs on concrete outside. To enter your hotel room, there are multiple buildings and you have to go down an indoor hallway. The hallway didn't smell great and you could hear each room. So imagine my surprise when I opened the door to my actual room and walked into one of the most beautiful, newly renovated rooms. The rooms themselves are modern with great decor. They were clean and I appreciated that they came with both a fridge and microwave. It's tough that the outside just creates such a different experience than the inside, so much so that I wasn't inclined to stay longer than I had to. read more

This place has really gone downhill. A/C didn't work and the "smart" TV obviously never graduated. Staff at the front desk couldn't care less in my opinion. Kinda like, "This is how it is. Deal with it." Back to the Hilton for me. read more

It was nice that they asked if we preferred 1st or 2nd floor. We asked for the 1st floor. Our room was clean and the place smelled nice. The room didn't have a pen and notepad, so we asked the housekeeper. We didn't get her name, but she was nice enough to lend us her personal pen. She was pleasantly surprised we returned it lol. The pillows were extremely comfy. We asked if we can have a late checkout and without any issues they allowed us to. The hotel would have received 5 stars, but the phone didn't work to call the front desk. read more

See all

I was skeptical to book this hotel at first seeing the previous ratings, but it turned out really well. We had a double queen room that was very tidy and spacious. The front desk attendant was nice and efficient and told us where we could find a store near by.The only reason I'm not giving this place 5 stars is because the day we went to go get breakfast we were told was provided they were not serving it that day, it was a Sunday. Overall we had a good experience and would rent a room here again. Unfortunately I took no pictures. read more

My Family and I stayed here for 2 nights on our trip to and from Lake Havasu, AZ from Northern California. We stayed on nights of Friday 12/22/23 and 12/29/23. 12/23/23 Stay: -Arrived at 9pm, no one came out to the front desk for ~5 minutes -Acknowledged as Platinum Elite Member, told the restaurant/bar was closed for renovations as are some of the rooms, so no upgraded rooms available -Offered bottle water from the refrigerator as there are none on the rooms (usual perks of Platinum Elite) -Room in 100 building near the gazebo/fountains was old and needed updating, dirty carpet. -Breakfast were strange egg bites, coffee, teas and orange juice, nothing else 12/29/23 Stay: -Arrive 3pm, 2 people at desk, greeting and started check-in quickly -Acknowledged as Platinum Elite Member, not told of any renovations and closure of the restaurant/bar, not offered water - Asked for a nicer room than the week before, given worse room, but a nice view of the old/dirty pool on second floor with no elevator and next to housekeeping closet. Bathroom had a couple cracked tiles and slow plumbing leak under the sink. -Breakfast consisted of bagels with cream cheese, coffee, teas, orange juice, oranges and apples. Overall, I can't complain much as I booked the rooms on points about 1.5 months prior which only cost 7,500 points each night (15,000 points total), if you stay at Marriott Properties frequently, you know that this is a bargain, but I guess you get what you pay for. This property looked like it was once really nice for conferences and weddings, hopefully after all the renovations, it will be at Marriott Four Points standards. I may look into staying here again in the future after they finish renovations and the restaurant/bar is back open, but I'm sure I wouldn't get the bargain that I did. -Current rooms/property: 2/5 stars -Staff: 4/5 stars -Restaurant/Bar: 0/5 stars, none currently -Breakfast: 2.5/5 stars, needs more selection -Pool/Spa: 1/5 stars, not sure if it's safe to go in -Front Desk/Lounge Area: 4/5 stars, nicely decorated for Christmas. read more

See all

It was my first time getting a hotel at this place and I really trusted it by its looks and area, and I ended up getting a room stay for $110 and they took a $100 deposit just in case for any damages I never did any damages and I called them more than once telling them how my deposit never came back into my account and I went in person because they kept on telling me to wait it out in person they couldn't help me I even talked to the manager they basically said they couldn't do anything about it. read more

Dirty carpet everywhere, lukewarm coffee, breakfast not served on a Sunday ! The rooms are comfortable and look fairy cleaned (although no cups for water or coffee in sight) but as soon as we stepped inside the lobby it was clear that a bomb has exploded there or all the vacuums available have been out of use for a while. All the way to our room the carpet was filthy and not vacuumed in days. Dust, pieces of papers, tiny rocks and who knows what.5)3 entire hotel is like this. Went down to get a coffee at 8am in the lobby only to find out that it was barely warm. It is too bad that this hotel is not well managed and supervised. Also breakfast not served on a si day in an hotel? I will certainly go to the Hilton next time I am around here. Cleaner, hot coffee and breakfast served 7 days a week. read more

See all

Sadly this hotel does not live up to the brand standard. No blanket in a cold room. One third of a roll of toilet paper. There was a thermostat in the room that was impossible to regulate. Very disappointing. As a long term Bonvoy customer when I reserved it on the member website I assumed it would be of good quality. Wrong. I won't make that mistake again. read more

Four Points was clean and was satisfactory for the one night stay. There was coffee and for the room and room was very warm! The beds were nice and comfortable with good comforters. The bathroom was minimal. I would having the plumbing exposed for all to see wasn't a pleasant view. Would have rather had all that covered with some kind of paneling or something to keep out of view. I'd rather not see their plumbing work. As for the shower, there was good water pressure and nice hot water. However, the provided shampoo & conditioner was not filled, specifically the conditioner. One would have to pump the container over 20 times to get it to spatter enough to use (and I have short hair). I would think that should never happen. Only other issue I would have is not being dog friendly. With several individual builds making up the Four Points, there is not a reason to make at least one of the buildings dog friendly. That should've been an available situation. That would place all dogs in one building and dog owners traveling would be more than aware of. I can't defend those who still choose to sneak their dog in and stay in the rest of the complex. Those individuals are A$$ħáťş. Was it place to lay my head, yes. Was it clean? Yes. read more

Four Points by Sheraton Bakersfield - Plumbing - Hotels Near Me - Bakersfield, California

Hotel is very old and going through renovations. Hallways are dusty with debris near fitness area and temperature was much too hot to exercise inside. key card in pool area didn't work. Uneven walkways outside are dangerous. read more

See all

my stay here was horrible no hot water ** BED BUGS ** and other bugs in room list could go on window was wide open with no screen when we checked in if you have a family or partner you should really consider another hotel read more

Four Points by Sheraton Bakersfield - bug inside of room - Hotels Near Me - Bakersfield, California

I have never left a review before, however this stay was so bad I felt I had to. My husband and I travel quite a bit and have stayed at many hotels. This was by far the worst stay we have ever had, and unfortunately it was a long one. 1) It averaged about 105 degrees each day and the air conditioning didn't work. We asked everyday for it to be fixed and they never fixed it or allowed us to change rooms. We had to go out and buy a fan just to get a small bit of relief from the heat. 2) Housekeeping came ONE time in a Five day stay and took some (not all) of our trash out and threw some towels in the bathroom. No cleaning of anything kind was done. They didn't make the beds, vacuum, clean the restroom, nothing. 3) Beds were very soft and lumpy. 4) Fridge barely holds a few sodas and the racks were missing. 5) Ice Macine was broken. 6) TV didnt work properly. 7) Used the iron and it ruined the shirt, a bunch of gross black stuff came bursting out. 8) Carpets dirty. I could go on but those are the 'highlights'. read more

Terrific staff! I cannot say enough good things about them! It's a bit dated inside, however rooms are large. The location isn't ideal as there isn't really anything right there (besides a bank) but close enough walking distance. read more

I am very disappointed with this hotel. Marriott Hotel has high standards, and this hotel was not by Marriott standards. The floor was absolutely disgusting. There was no way you could walk on it without shoes. The room had cockroaches alive and dead. Water damage in the bathroom and public hairs on the floor. Cigarette burns in the curtains. The staff was kind and very apologetic and said they didn't have another room. We arrived on a Thursday evening and checked out the following morning. This hotel was not sanitary, and I could not keep my family there another night. I was charged an extra night I called the hotel manager several times to try and get this straight and not a call back as of today. Bad customer service on management parts. But the front desk and staff were very kind. read more

See all

I do not understand why this hotel receives such unfavorable reviews. I recently stayed here and thought everything was fine. The lobby is a little dated and definitely in need of a face lift. My room, however, was very nice, well appointed and spacious. I thought the grounds were also very nice and there is plenty of free parking. There is a restaurant on the grounds where you can purchase breakfast as well as dinner. Breakfast is not included in the price of the rooms here. There are, however, also numerous places to dine out within short driving distance. read more

Four Points by Sheraton Bakersfield - Hotels Near Me - Bakersfield, California

See all

Horrible place to stay. Property is extremely run down. Most of the rooms they don't even use. Carpets stained. Some of our friends went elsewhere because of mold in the room and roaches. The pool was big and very warm which was fine with me. Hot tub broken down. The patio furniture was broken down and old. Patio table had a big hole in it. Walking back to the room outside lots of roaches on the ground. Our room smelled horrible! Cigarette smell. They gave us a can of frebreeze. We sprayed lysol, too. Smell didn't go away. The room was clean other then that. Only had one set of towels for 2 ppl. They announced at check in They will not clean your room the entire 4 day stay. If you want trash emptied or towels, you need to schedule it. The only saving grace was the bed was comfortable. The pictures are not showing how run down this place is. It was bought by Marriott so I sure hope they remodel this place. I hope you don't believe the good reviews or pictures. We will NEVER stay here again!!! read more

My profile says high floor (I do this for safety) and was given a 1st floor room off a parking lot and the entrance had a broken security lock (any houseless person could walk in)! Screen doors hanging off, dying roach in bathroom, REALLY bad coffee, horrible breakfast, garbage left behind from previous guest (pic), 2 stars for some nice staff. Hey, its Bakersfield. Down to 1 star - added a pic of the live roach found today and no other hotels close by!! AGH! read more

Four Points by Sheraton Bakersfield - My garbage in pail - I don't eat Reeses! - Hotels Near Me - Bakersfield, California

See all

This place is disgusting. We came in here and the first thing that I saw was mold in the refrigerator. The carpet was nasty and the chair in the room had cigarette burns. The restroom was filthy, dirty. Do yourself a favor and do not book this hotel, because it smells like wet dog in the lobby. I should have known something was amiss when I smelled that. I gave it a chance. No!!! Don't do it. read more

See all

First and foremost, I'd like to offer my sincere apologies for how long this took. I called last minute to get a room as my mother was a Bakersfield resident who had passed away that morning. Andrea and her staff were so welcoming and empathetic to the situation...I was absolutely blown away. Thank you so much for everything! The gift basket you left was the icing on the cake (I'm sure you noticed we ate it all) Thank you for everything, again. Especially for this happening over lockdown. My room was sanitized and me and my wife felt safe at your establishment read more

Four Points by Sheraton Bakersfield - A card for my family in our time of loss - Hotels Near Me - Bakersfield, California

Only thing good about this place is the pool because it's 8ft. They want you to call the front desk to gain entrance to the pool because people from that area go there to swim. The front desk brought 6 towels out once for 26 people that were swimming. The doors didn't work to enter the building. Ice machine was corroded & broken but because of the door issue I wasn't able to go another one because I'd lose access to the building. Make up stained bedding was on the beds upon arrival. The tv didn't have clear tv. I had to beat it like a 90's tv to get half a channel. Called and complained to the hotel but it's Bakersfield Ca and they don't give shit out there not even a reputable name like Four points! But even after this you still go don't forget your own fire stick, towel... and sheets. read more

Four Points by Sheraton Bakersfield - Tv didn't work - Hotels Near Me - Bakersfield, California

See all

I'm not sure why the place is getting low marks. Given the area it's in and the condition of the hotel grounds and the aesthetics and all that- it's great. I would come back again if I needed to stay in Bakersfield for any reason and might actually do it for any future trips up north. The room was clean, spacious, organized. It had a fridge with a freezer, an iron and ironing board, a blow dryer and extra towels and those cool shower gel and shampoo and conditioner pumps. I liked the curved shower curtain bar giving the bathroom the modern look while the room itself had the conservation of space and did the "less is more" look to it. I only had a few notes of improvement, but nothing that could knock it off a star or anything. The plug by the desk didn't really work and wasn't charging my phone when plugged into the USB port. The other point was two cups for self-made coffee, but only 3 little creamer packs were available- I'm just saying a little bit more would be great. Overall, a good stay, and most likely the best considering the other options in Bakersfield. read more

Four Points by Sheraton Bakersfield - Checking in- when I'm actually checking out - Hotels Near Me - Bakersfield, California

Beware all, I don't write these types of reviews unless a company or venue really fumbles the ball multiple times, the Four Points Sheraton did so, here's how:- This is one of the worst hotel experiences I've had. I travel for business ~ 10x a year and try to stay at a Marriott or Hilton chain hotel. I like the rewards and I am a loyal member in return. I was platinum and now a gold Marriott/ Bonvoy Member. But my goodness, this Sheraton is way under par. -You heard the saying first impression do count. So this is in the hands of the reception staff right? Well, to start, the reception staff I dealt with were unprofessional both at check in and check out. I believe they lacked training and understanding of Marriott awards program. When I checked in, the person I dealt with was arrogant, and seemed bothered I reserved 3 rooms. I arrived ~ 3 pm. When all rooms should have been ready. But seeing him fumble trying to find rooms was interesting. Mind you my Marriott app said all 3 rooms are ready..Then, hearing him interact with housekeeping asking if rooms are ready made me cringe. - One if the benefits of Marriott membership is you can customize rooms. I like my room on a high floor away from elevators or noise. But guess who did not read that at all? Yep, the reception guy. The room I was given was on the ground floor, next to entrance door, and vending machines, adjacent to linen closet that housekeeping started accessing 6 am next morning. -At check out, there were two reception staff standing behind the check in desk dealing with one customer. All I wanted to do is check out and get my receipt. After standing for 5 minutes, neither acknowledged me standing there, I dropped keys on desk and walked out. Never coming back. read more

Location: 5 (near restaurants and stores) Comfort: 5 (nice bed, pillows) Price: 3 (moderate) Cleanliness: 5 (no complaints) Safety: 5 (Nice area) Internet: 4 (free, but not the fastest) Breakfast: 3 (not included) Service: 4 Facilities: 4 (Nice but outdated) Parking: 5 (free and plentiful spaces near rooms). Garden: 4 (Mature trees, pond, landscaping well maintained) Amenities: 4 (exercise room, pool, jacuzzi, coffee in the morning in lobby, newspapers) Room is equipped with mini refrigerator, microwave, iron, ironing board, a few essential toiletries, coffee maker & supplies, desk, plenty of plugs for charging devices, ice bucket, flat screen TV. Advantages: this is one of the nicer hotels in town although a bit outdated. The room I had appeared to have been renovated relatively recently, and well-maintained. It's in a very nice area, and there is good security. I appreciated the two free bottles of water made available in the room along with the mini fridge and microwave. There are plenty of stores nearby. There are sheer curtains as well as privacy curtains, so you can let in light during the day and maintain privacy at night. The furnishings in my room were quite nice and were of high-quality. I especially enjoyed the desk. Other observations: while I enjoyed the mature trees, quite a few of them leave a lot of leaves and some kind of berry on the ground which can be tracked into the room on your shoes. The flatscreen TV is nice and they have cable, but no guide to find what you want easily. Switching from channel to channel is slow. I was glad that they include an exercise room, however I did not have a chance to check it out. It is located in the main building where the lobby is. There are no elevators to the second floor, only the stairs. So if you are disabled make sure you have a room on the first floor. Telephones are available, however they charge for using them - even for local calls. The exhaust vent in the bathroom did not appear to be working well. It made a noise like the fan was on but had no suction so the bathroom filled with steam. The air conditioner and heater in my room seem to work fine. I have no complaints about that. I was quite comfortable. The in room coffee maker makes one cup at a time. The coffee provided (reg and decaf) was a medium to dark roast. However there is not sufficient cream and sugar for some prefer to include that in their coffee. I'd like to see them provide a hot beverage service in the lobby 24/7 like Fairfield Inn & Suites rather than just for 4 hours in the morning. While there is room for improvement, this is a very nice hotel and I would stay here again. read more

See all

This hotel lately looks like a blast into the past.....and I don't mean this in a good way. In desperate need of a makeover is just a start to describe this stuck in the 80s motel. Yes it is not even fair to call it a hotel. No elevators and if you're stuck out in the West 40 (back buildings) you must haul your baggage across the yard and manually carry it up the stairs. Stains in the carpet and furniture back to the 70s. Falling apart as well. Only decent thing is the night manager. She's a doll and very helpful. not happy read more

See all

More like Four strikes Sheraton Strike 1: we arrived at 6:30 (pm) after a long day driving... our room was not ready. They said 20 minutes and they would call us. 45min I called them, we finally got into our room at 7:30 Strike 2: I booked because of the nice looking pool on the website. The pool was closed and nothing like the pic (see photo). Strike 3: the carpet in the room and hall has many mystery stains on them. We played "the floor is made of lava" to keep my son off the carpet. Not bare foot material. Strike 4: found a roach in the bathroom in the morning. I'm out....as in never staying at a 4 points again due to these and other things not mentioned (dirty windows, weird yellow stuff in freezer, it goes on). I will add the staff was friendly. read more

Four Points by Sheraton Bakersfield - The pool.... nothing like the add. - Hotels Near Me - Bakersfield, California

All rooms come with a microwave and a fridge. The bigger rooms (upgrades) come with a fridge that has a freezer section. The rooms are not completely modern,but it does the job. What's really nice about this hotel is the courtyard which includes a pond and bridge set up. read more

SHUT THIS PLACE DOWN! I am not kidding. This place is the main reason a brand like Sheraton or Marriott will suffer. How is it possible that these mega-huge brands allow their name to be attached to this dump? My God. WHOEVER WROTE THE POSITIVE REVIEWS WAS MOST LIKELY BOUGHT ONLINE. NO WAY! Let's see: 1. It is filthy. Stains on the carpet everywhere. Stains on the curtains. 2. Windows are so filthy you cannot look outside into the "pool area". 3. There is a constant noise from the air conditioning. 4. The TV is from 1983. It was not working either. And no HDMI hook up because they are so old! So, do not think you can watch your streaming shows on it by hooking it up to your laptop. 5. Jacuzzi looks milky white. BTW: Do sign your worst enemies here... read more

The rooms are antiquated, unclean, gloomy and has the stench of being outdated. You'll get cancer just from staring at the abestos ladened popcorn ceilings. I couldn't sleep all night because some weirdo was thumping around incessantly for over an hour at 1am on the floor above us. The people that hung around here all looked like tweakers. The fridge in our room made such an excessively loud noise. The bath towels were white with unsightly stains. I know this is Bakersfield so I didn't expect much but man i've been to better motels in seedier places. read more

I have stayed here many times on business and it has definitely gone down hill. Covid has nothing to do with maintaining the property. First room they put me in had a leaking AC that was not new based on the size of the water puddle. Also the fridge didn't work. They started cleaning another room but AC didn't work there. Had to wait for a 3rd room to be cleaned. This room the bathroom light dims and brightens randomly. Checked in at 7:15 Didn't get into my final room until 10:45. So annoyed. read more

Four Points by Sheraton Bakersfield - Water stain from leaking AC. - Hotels Near Me - Bakersfield, California

Where do I start?... should I start off with cockroaches? Constant leaking of the ceiling in our room ALL 5 nights!!!? Failed air conditioning unit? Stagnant water in the broken down jacuzzi? Pool decking so bad that it is a trip hazard? Worn and broken pool furniture, umbrellas and tables? No cleaning service the duration of the stay? No in room coffee? Filthy carpet that is like linoleum? Ripped and broken curtains?An adjacent 'Bistro' that is subpar? And most of all management that was indifferent and unsympathetic? To answer the above numerous questions... YES!!! All of this is true and fact! A serious disappointment for a Sheraton. In the business of hospitality this was a complete and utter let down and unacceptable. If you can steer clear of this horrible 'house of lodging' then do it and do so QUICKLY!! The star rating should be -2 stars. We are seasoned travelers for both pleasure and business. Having traveled and stayed in various locations all over the world I am ashamed to think this was any way near hospitality and carry's the name Sheraton. read more

See all

Cons: 1) Requested type of room not available when check in even booked week ahead. Requested roll in shower but get regular room. Front desk did not inform during check in. 2) Only given one room key during check in due to program machine issue. Front desk promised to give another one slip under the door. Never happened. I called a few times reminding the front desk as days went by. Never happened. 3) Found a couple big long bugs inside my room on the first night. Most likely due to renovation nearby. 4) Bathroom door very difficult to slide. Must have be broken. The bathtub stopper broke and detached. The toilet seat cover was very loose and moved sideway. 5) Requested house keeping on my third day for noon time. I went out a couple hours and came back. Room not done. Called front desk to request at 7pm dinner time. Went out at 7pm and came back an hour later. No one came. Called front desk again. Front desk claimed did not receive that notice but will ask housekeeper over in 10min. I went out again after 10min. Came back an hour later. Still not done but housekeeper came by. Have to wait again till it was done. Worse was the room was halfway done only. Beds were not done, coffee station & ice bucket were not cleaned and replenished. After I complained to their customer care, their management replied with some text book brush you off formality wordings. The usual they will inform the personnel and change in the future. But, no offering to make compensation to me. I replied and reflected this to her. But, she ignored my message. The Marriot customer care did compensate me for one night. But, IMO it was not enough. They should have refund me for the first & 3rd night I stayed there. My opinion was sent to them. My message was ignored. I followed up. The resolution team Sarah sent me the same "we will change" formality text book wordings trying to brush me off. Please avoid this location and Marriot if you can. Their customer service at least in the US is really BAD ! Drastically deteriorated after the merger. I would go for other hotel brand. read more

i paid $150 for a room for one night because expedia said it was an amazing hotel (i should've known to do my own research). there is absolutely no reason to pay $150 a night for this place. it is not nice enough for that. i gave two stars simply because it exists and the rooms are spacious. however, this hotel gives serious motel vibes, it's not super clean, extremely outdated, and you don't even get free breakfast lol. we literally found a pistachio shell in our bed (news flash, we weren't eating pistachios). so either they don't clean/change the sheets, or they don't do a good job doing so. if i was going to spend this much i'd rather have splurged the extra $50 to stay at the padre in downtown which is wayyyyyyyy nicer. read more

Four Points by Sheraton Bakersfield - Hotels Near Me - Bakersfield, California

Check in was easy and the hostess was pleasant. She explained their phone lines were down but provided a cell phone number for contact. Location is central and close to the SW part of Bakersfield, which is where I needed to be. The grounds are pretty and picturesque. Room: I stayed in room 407. Firstly, it was very outdated and worn. The carpet was dirty and had so many stains that it was majority stains then it was the color. I didn't feel comfortable not wearing shoes. The furniture was old and scratched; it seemed like 2nd hand furniture bc the pieces weren't a set. The phone (that didn't work) was from the late 90s. The wallpaper was coming undone. The toilet water pressure was so low, you had to flush multiple times. The shower temperature would change from hot to cold without touching it. It seems like perhaps there are nicer rooms at this location, but I got the awful luck of getting building 4. All in all, not want I expected for a Sheraton let alone a 4 Points. I won't stay here again. read more

See all

This is a well maintained older place. I like the mature trees and plants located throughout the property. The pool is big, clean, and deep! with plenty on chairs and a fire pit. The Bistro, right on the property, has decent food and drinks band is very convenient. Oh ya, almost forgot, it's only a 2 story complex, but NO elevator, sucks when you have bad knees. read more

Poor service. Gross. Dirty. Bakersfield is a shit hole but I've stayed at decent hotels. This plays was dirty and ghetto. read more

Four Points by Sheraton Bakersfield - Dirty sheets - Hotels Near Me - Bakersfield, California

Bakersfield aside, Four Points was probably the best hotel in Bakersfield. This review is a little late but my girlfriend and I stayed there a couple months ago in June, on a trip to the Kern River. I was a little nervous because I read the reviews and people had a lot to say, but I think it was down to the city rather than the hotel itself. My stay was brief but pleasant. When I first checked in, the woman at the front desk was very nice and helpful, even though I had on cut off shorts with giant holes, wind-blown hair (not the good kind) and coffee stained shirt. Granted, we had planned on camping (hence the outfit), so I felt slightly out of place when we decided on Four Points, but the hotel staff made me feel very welcome. The parking lot is a good size and I had no trouble finding a spot close to my room. The room was nice. I was pleased that most of the room was fairly updated, however it could use a bit more. The king bed and linens were comfortable and clean. There was furniture on the patio, which was a delightful amenity we utilized in the evening. I didn't get a chance to use the pool so I cannot comment on that, but we did order from the restaurant there, The Bistro. It had limited hours due to Covid but it was open long enough for us to unpack, shower and unwind and still get an order in. We were trying to order healthy so of course we got a burger, fries, Irish nachos and the most enormous pretzel I've ever seen (hey, it was my birthday)! Most of it was satisfying but I just wasn't that into the Irish nachos. The reason I gave four stars instead of five was the bathroom. There were stains/dark spots on the wall and a visible hole around the pipe that was attached to the sink. I appreciated that they had a bathroom fan but it made an odd sound off and on, when the fan wasn't operating. Other than that, I had a very pleasant experience and enjoyed a lot of peace and quiet during my stay. read more

Four Points by Sheraton Bakersfield - Stains yuk - Hotels Near Me - Bakersfield, California

See all

Good location but very poor amenities. I was told they will be upgrading soon so fingers crossed. The comforters are lumpy thin and very worn. There are much better Marriott options in the area and I will not be coming back for at least a year. My lumpy comforter was held up to the light and showed that the material inside clumped up during the cleaning process and is very unpleasant to look at. read more

Four Points by Sheraton Bakersfield - Hotels Near Me - Bakersfield, California

Booked a suite with a pull out couch, got a king bed room and a chair. What's the point in putting a deposit down for a size room you actually need and not get it. the toilet paper is from an airplane bathroom. The hot water in the shower is room temperature at best. Called front desk to get a rollaway bed, never called back to ensure us there are none available, had to call back to get an answer. Curtains don't close all the way, but that's everyone else's problem seeing my dick. But I would like to keep the light out. No elevator, but I'm not lazy. Don't waste your time, take a Power Nap in your car. No need to waste your money, it's Bakersfield, keep going it gets better. read more