Manny and the front desk crew are the best! Great customer service and so helpful! I have to write more for the review minimum so I will reiterate how kind Manny was. read more

No microwave in room Only microwave in hotel doesn't work. Garage very dark, hard to park car. Lighting in poor in rooms Overpriced breakfast $25. Staff not helpful. read more

We recently stayed here while visiting Seattle and it did not disappoint. We got here before 3pm and our room was ready. The room itself was clean. Every room includes a small fridge which really helped since we bought bottled water to drink during our stay. During our visit, there is some construction going on outside but it didnt bother us and couldnt hear any of the noise. The staff has been friendly. Checking out was a breeze as well. I would definitely book here again if I happen to be in Seattle. read more

Pleasantly surprised for our one night stay here for a hockey game. The room was pretty spacious and very clean. The bed was comfortable. The view wasn't great but we didn't really care since we were only staying over night. What did suck was the noisy super early morning trash day, with the huge dumpsters below in the construction zone! (Way before 6am is not cool) Parking was $20 bucks a day but was located inside a gated garage. It was awesome that the the garage elevator went directly to the floors of the rooms. Overall it was a nice stay for the price we paid. We would probably stay here again next time we're in Seattle for a hockey game! read more

Four Points by Sheraton Downtown Seattle Center - Hotels Near Me - Seattle, Washington

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Clean room, great location, and most of the staff was wonderful. But the night front desk guy was shockingly rude two nights in a row. I asked for the complimentary bottled water included with my Bonvoy membership and was met with attitude, eye rolls, and even saw him slam his phone on the desk. Totally unnecessary and unprofessional. It really tainted an otherwise good stay. read more

I traveled up with a group of friends for the German Christmas Market at Seattle Center and this location was perfect. It was an easy walk and close to a lot of other amenities. The rooms were clean and comfortable and they even got us checked in early, which was super helpful so we could straight to the market to spend a full day exploring. read more

Pleasantly surprised by our last minute booking for a 2 night stay here. Hotel is located on a quiet cul de sac with views of the Space Needle from some of the rooms. Space Needle is only a 12 minute walk from the hotel. Rooms were spacious and clean. Bed/pillows were comfortable. House keeping is only offered every other day. Staff responded to my request for more towels on the Bonvoy app within 15 minutes. Parking: $20/day located inside a gated garage. I liked that the the garage elevator went directly to the floors of the rooms. Overall, nice accommodation for the price we paid. Will stay here again next time we're in Seattle! read more

Four Points by Sheraton Downtown Seattle Center - View from room 342 - Hotels Near Me - Seattle, Washington

I quite enjoyed our 4 night stay here. The restaurant downstairs was the best part with the two Erikas being so friendly and welcoming in the mornings for breakfast. Kids really liked the food though the waffles were too sweet for my taste. I asked for the Four Points breakfast or bacon and egg on brioche sandwich and they were consistently delicious. Juice is $5/glass so don't order that. Parking is conveniently underground so it wasn't a hassle to go outside in the rain to load or retrieve something from our vehicle. Location was very convenient for all the tourist things we wanted to do around the Space Needle. Pillows and bedding were very comfortable. Rooms were quiet. Jacob as Front Desk Manager is very helpful. We had a problem with our card being charged extraneously and he made up for it nicely to leave us with a pleasant farewell. I would definitely stay here again and book an opera or ballet ticket since the hotel is so close. Things to be aware of: - housekeeping is every other day - only one microwave in the lobby for guest use - fridges run very cold so your items may freeze - in-room safes are functional but seem old - hot beverage station only available in the mornings at restaurant entry - if associate at front desk tells you that your credit card swipe didn't go through, it may be that it has; check receipt and your credit card transactions before leaving to identify any extraneous charges so you can deal with them there Otherwise it was a great stay. Also close to lots of great restaurants and a QFC. read more

I've stayed here for weekend visit and it will be the only place I stay at when I come down to visit they have the soaps in the shower so you don't have to go buy any of you forgot yours they have the lotion as well the hand wash conditioner and shampoo haven't had any problems parking is available but dose cost but worth it to park your car clean nice host as well they have a nice restaurant read more

Needed to leave for a concert by 5 and the restaurant didn't open until 5. No good food places nearby. Couldn't stream HBO Max on the TV and WiFi went out when it rained. Room was clean but no housekeeping service during our two day stay. Will definitely not return. read more

The hotel was an pretty good hotel. Room and bathroom were nice and clean, beds were comfy, overall a decent stay. My 5 star rating is for the service. One of the employees, Shane, really went above and beyond. He greeted me, my husband, and two young boys immediately after our long flight and offered us some snacks that we greatly appreciated. Later on he hooked us up with some tasty dinner and made our kids feel special with their first ever, Shirley Temples. He was so pleasant and really made our stay so much more enjoyable. Thank you! read more

Decent place to stay but a lot of construction all around...early morning wake up to Jack hammers etc great friendly staff! Not one was dismissive or rude. Very accommodating! You can catch a shuttle to the pier at various time for about $11 a person! read more

Four Points by Sheraton Downtown Seattle Center - Our tv stand - Hotels Near Me - Seattle, Washington

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We have done business with this hotel for year. This week they made a significant billing mistake. Rather than billing the corporate card for a block of 10 rooms they billed one of our employees DEBIT card they put down for incidentals. The result was overdrafts, bounce fees not to mention the employee was left with no money at all. While the hotel refunded the money the same day - the money takes 5-7 business days to be refunded causing additional financial hardship and fees. Per the General Manger, Katie Isherwood, the answer from Sheraton is too bad. While they acknowledge the mistake they refuse to take any responsibility for the financial impact to our employee. The fees that aren't reversed by the bank and the 5-7 days this person has no money to pay for anything was refused to be addressed. They went so far as to say they would NOT be paying for any of it. We have severed our relationship with them and I warn others against staring one. read more

This review is complicated so I'll just get right to the facts. Pros: -The Service and staff is great! Everyone is very friendly and accommodating! - The Bed is sooooooo comfortable! It was great! - The room and the hotel in general are very clean. - $5 voucher if you skip housekeeping service is a plus! - There's a bar and a restaurant at the hotel. Cons: - $20 A DAY PARKING FOR HOTEL GUESTS!!!!!!!!! Are you [expletive] kidding me?! I get that parking in downtown Seattle is at a premium, but jeez louise! That was beyond ridiculous! I felt silly paying that but what other alternative did I have for my rental car? *sigh* - The WORST hotel room view I have ever had in my entire life! My hotel room literally looked out onto a giant scaffold, an alley with garbage and a broken couch, and a dilapidated building. Good grief! My window curtain stayed closed the entire time I was there. I have never seen some mess like that! - The walls are SUPER DUPER THIN! I was so glad that no one was on either side of my room it seemed, and because I was on the third floor, I didn't hear anyone above me either. However, the last two nights that I stayed here (I stayed a total of 3 nights during MLK weekend), I was awakened in the wee hours of the morning (1am - 3am) to the sound of people down the hallway talking, and banging/knocking on the wall/doors. It was astonishing to me, and also creepy AF. - There was no bathtub in the room, only a walk-in shower. I typically only take showers, however I was sore after a full day of sight-seeing and was in desperate need of a soak, and sadly couldn't have one because there was no tub in the room. Don't get me wrong, the shower is very nice and spacious but still, I my need was not met. - Outlet on the desk did not work! Ugh, there were hardly any convenient outlets in my room. There was one outlet that literally was covered up by an outlet cover. So surely, why the hell would the outlet bay that you have on top of the desk not work?! That left me with only being able to use the outlet bay on top of the left side nightstand. I slept on the right side of the king of the bed, so it made for much inconvenience having my phone charged and not near me while in the bed. There were no outlets near the other side of the bed. - Because of the lack of outlets in the place, I literally had to move the coffeemaker and its contents to the other side of the room on the already crowded nightstand to make my coffee in the morning. Again, there were no other outlets in the place by a surface. SMDH There it is in a nutshell folks. I couldn't believe when I found this place that it was as reasonable as it was (still not cheap but less expensive than most places in downtown Seattle), and I definitely know the reason why now. I'm sure that there are worse places to stay at in downtown Seattle than this, but this one could have been better, especially for a Sheraton Four Points brand hotel. read more

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Beware of very poor management and housekeeping practices!!! First, the location is approximately 15 minutes walking distance to most Google and Amazon offices, and surrounding sights/attraction. Having said that, the unacceptable: 1) TERRIBLE CHECKIN - I was there just before 3pm and had waited over 3 hours to have a room ready. The reason was housekeeping had not finished cleaning the room... at 6PM?! Who knows whether the source of the issue is mismanagement of late checkouts or incapable housekeeping. The latter most likely as my second issue surfaced. 2) NO HOUSEKEEPING - on the 3rd day and 7th day of any stay, housekeeping is supposed to service the rooms. They did not! Ironically, as I was waiting over 3 hours, I overheard the managers repeatedly Comping Pts to patrons that had their rooms skipped by the housekeeping staff. When I went to the front desk, the Night Auditor could only tell me Sorry and here's some sheets and towels for you to clean up yourself. Wow. 3) WEED AROMA INSIDE - management onsite has no security or willingness to tell patrons not to smoke inside the public areas or elevators. While the renovation job looks great, the management team and staff haven't done the property justice. Executive management needs to step in and make huge personnel changes to make patrons feel like the chain has some cleanliness standards. The discounted price at this site is for you to be the housekeeping staff during the stay. read more

Four Points by Sheraton Downtown Seattle Center - Housekeeping rules that are not maintained. - Hotels Near Me - Seattle, Washington

This place was adequate. Nothing special but it was clean, the breakfast was reasonable and we liked how we were treated by the staff. The location also wasn't terrible. It was about a mile from town but we enjoyed the walk and found it to be quite "walkable". The building next door is vacant and condemned which is a bit odd... doesn't give the warm and fuzzy at the hotel. That being said, the hotel had scaffolding in sections so they're clearly trying to upgrade the exterior. I learned while there it used to be a comfort inn and it shows. The carpet? guys, really, that carpet's got to go. Not attractive. Also the corridors just feel so long and drab. Brighten it up with some lighter paint. Although I didn't eat at the breakfast, I did review the menu and it was extremely reasonable. I was very impressed with the pricing. I also spoke with a guest in the elevator who confirmed it was a good value for the price. That being said, if you want something more "authentic" to the hipster Seattle experience, Citizen is maybe 2 blocks which is not only convenient but good. Think crepes, great coffee & some egg dishes. Open all day. We were upgraded upon arrival. Our biggest issues was the weird lighting in the room. We had a room that had a living room and a bedroom but only 1 light turned on with any of the switches. It was inadequate for the space. Additionally the outlets were really problematic. Some wouldn't charge our phones or did so painfully slow. We tested a bunch of different outlets to see which had the most power. It was pretty bizarre but something to be mindful of. I opted for a bathroom outlet while my husband found a wall outlet that worked. The outlets on the desktop and tabletops didn't work well- there was an extreme delay in charging. Overall we'd stay here again if it was a good value. IF. The price would need to be right or the points would need to be appropriately deemed. The housekeeping did a good job, the upgrade was nice but the increasingly screeching elevator was disconcerting to say the least. I will say though my husband ordered the chocolate ganache lava cake from room service and he loved it. It's a very average hotel but doesn't exactly meet the expectations of a Four Points by Sheraton.... yet read more

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Stayed here two nights for a company event. It's located in a central area (near the Space Needle and somewhat close to Pike Place market). The room was spacious and clean, and the housekeeping did a good job. The surrounding area wasn't the best, but it's in the middle of the city, so it is what it is. I was able to find a store and Starbucks within walking distance. The front desk customer service, especially by Leon, was excellent. He was polite and answered all of my questions quickly and kindly. I also got the chance to observe him helping other customers, and he did it graciously. read more

This is our "Go-to" Downtown Seattle hotel. Located across Mercer from the Bill and Melinda Gates Foundation and only a couple of blocks from Seattle Center, the hotel is easy to reach off Aurora (U.S. 99) or Mercer and offers easy access to South Lake Union's tech community, the Opera, Seattle Rep, Pacific Science Center and, of course, the Space Needle. Seattle's shopping mecca (Nordstrom's main store, The Bon (now Macy's), Westlake Center, Convention Center and downtown specialty shops, as well as, Pike Place Market and the waterfront are only a short taxi, Uber, Lyft or (my preference) Monorail ride away. Parking here is typically $20/night for guests and while it's not the Olympic, Westin, Sheraton, Hilton or Washington Athletic Club, the people are nice and the rooms are comfortable and far more reasonable priced. read more

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Clean and nice. Overall great comfy room. Called 2 days prior to leaving Indy and was told breakfast was included. Fixed my meal and asked for juice and waited for a long time. Finally she brought me a bill and I asked about juice and she said hateful "you didn't tell us what kind".... And was mad bc she had to work ??? I asked about the bill and she said "NOTHINGs FREE". That's very rude. read more

4 stars because housekeeping is loud and rude. Otherwise it would be a solid 5! We checked in at 230 on the 4th of July. The guy at the front desk was super friendly and accommodating. When we got to the 3rd floor, housekeeping was cleaning rooms. Checkout is at noon, so understandable. Fast forward to 9am on the 5th of July. Housekeeping is knocking on our door! We say come back later and they go away. At least away from our door. They're making all kinds of racket down the hall! We leave 3 hours later and they're STILL in our hall! One lady glared as I walked by, smiled and said good morning. Ok or not! Thankfully front desk staff makeup for their lousy cleanup crew. Other than that, our room was beautiful and the hotel wasn't too far that we couldn't get around on foot or via cheap uber. read more

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This hotel looks questionable from the outside -- so much so that you fear what the inside (and the rooms) look like. Once you get inside, it's decently nice, but very dimly lit. The kitchen/dining area looks dark and dead, and it's not very welcoming. We were told we had the biggest room -- two queens and a sofa bed. We get to the room, and we actually have a pretty small room with two double beds and a sofa bed (we were told afterwards that they don't have queen beds...). The room was FREEZING and very dark when we walked in. We tried to turn on the lights and open our window and we ended up with very dim lighting, and a not-so-great view. The heat goes from 0 to 100 -- it's either freezing cold air or scorching heat. The walls are kind of dinged, there are some cobwebs hanging from the ceiling and it just doesn't feel homey at all. I felt like I was going to catch a cold from staying in that room.. I will give it one thing: the bathroom is very nice. I usually judge the cleanliness of the place based on how the bathroom looks, and it was a very nice looking one. If you're as critical as me when it comes to where you stay -- regardless of how long -- you'll hopefully appreciate my review. read more

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Four Points Sheraton is a product everyone who travels for work knows well-- it's a bare bones product, simple, a nice bed, a shower. It's probably one of the cheaper hotel products anywhere. A Gold or Platinum SPG/Marriott status gives one an upgrade with views of the Space Needle and much larger rooms. It is not a posh or high end business hotel in that you get what you pay for. Check out the photos. I stayed here to checkout the property and I have to report that it's completely fine, in a safe neighborhood, a BBQ joint across the street, as grocery at the next corner and coffee. Parking is $15, unheard of in Seattle, usually it's over $30 per diem. My free upgrade was totally fine and I wouldn't mind staying here again, it's close for client meetings and the staff is perfectly helpful and smiles all the way around. Verdict: Loved it for the price and accomodations were fine. Coming back. Visits: 1 . Tip: They give you a free cocktail or 500 SPG points if you don't want a cocktail. It's legal in Seattle......there were guests on my floor who were uhmmm, toking a J. Next morning a card was slipped under my door mentioning a $200 charge if smoke was detected in my room. Not mine dude LOL. read more

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I stayed here for my one night in Seattle. The hotel is located in a somewhat residential area and within minutes of the Queen Anne District. The hotel is also a mile from the downtown area, the Seattle Center, Pike Place Market and the Space Needle. You can also see the Space Needle from the outside of the hotel. Believe me, looking at the tall landmark looks great at night. And if you forgot one particular item during your flight or just grabbing a few snacks, there is a 24-hour QFC supermarket a block away on Mercer Street. This hotel has three floors, but covers the entire block. I got a one bedroom on the main level. For $179.00 on a Friday night, my room has a King-size bed, flat screen TV, and a spacious bath and shower room. It was a Friday night and we all know it is pricey. But with all the surrounding things to do in the area, what can you do? The amenity's offerings of the hotel include a tiny fitness center and a restaurant with a bar. The breakfast buffet costs $14.99. Just like every city, Seattle has many good restaurants. Plus, I am not lazy to explore any city. You know, I skipped hotel's buffets. And unfortunately, I also missed my workout session. The staff were very friendly and made my one-night stay a pleasant one. read more

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This was by far the loudest hotel I've ever stayed at. You can hear absolutely everything from other's TVS, people walking on all sides, doors slamming, etc. Other than that, it was good. The AC/heat unit is very loud so we used that to drown out the noise the second night. read more

Our stay at the Four Points was not too memorable, but sometimes that's not a bad thing! We picked this hotel because it was within walking distance to Seattle Center and the Space Needle. Our stay was free with points, but rates here look reasonable when booking a month or two in advance. The surrounding neighborhood doesn't look the best, so that might help keep rates competitive. Our room with a king sized bed felt a little smaller than what we're used to, but it had all the amenities we needed including a mini-fridge. No microwave in the room, but there was one next to the ice machine out in the hall. The free WiFi was reliable. The bed was comfortable and we didn't hear noise from neighbors. There was some noise from the nearby highway that penetrated through the windows, but it wasn't terribly noticeable. The hotel has a bar and restaurant but does not offer free breakfast. There's a central courtyard with patio tables, but no pool. The small fitness center has two treadmills, two ellipticals and two stationary bikes. There are free weights up to 50lbs, but no weight machines. Our experience here was fairly normal, and that was just fine. With its useful amenities and convenient location, Four Points was a solid choice for our stay in Seattle! read more

Clean hotel, reasonably priced. Located within walking distance of a grocery store and some bars/cafes. Staff were always kind and helpful. Greeted us on the way in and out every time! read more

Great experience! Abraham was very welcoming, professional and helpful. He said he enjoyed working with people and it showed. The morning desk person was equally very pleasant. This goes a long way these days! Beds and pillows are super comfy and the shower was perfect. Very clean and a great location near the space needle, great restaurants and South Lake Union. We'd definitely stay here again. Love that check out is noon and not 11a. Cheers to the Four Points team. read more

Another spot that would get a 3.5 if it were an option. They get the fourth star because of the free bottles of water. It may be plentiful currently, but normally my better half is willing to pay more than we shell out for a gallon of gas for it- hence the extra 1/2 Star! Thanks for saving me the equivalent of a drive to Cle Elum! Pretty standard place here. Comfortable rooms with Starwood gold member rooms on the top floor. Rooms aren't overly large but there's plenty of room for you, your better half and two kids. There's also plenty of room for you and your other half to hang in the bathroom while you wait for your kids to sleep as well! The TV was nice, there's plenty of room to spread out on a large desk that spanned the majority of the wall underneath the TV and fridge was present, making storage of the kids milk to go easy! The breakfast looked nice but is a la carte and not included in the stay. The bar area was lovely with a nice amount of seating and a fireplace. Good spot to hang whilst waiting for your ride. The little pantry area has some good snack options - my wife loved the Häagen Dazs! Parking on the street is easy and seems to be pretty safe. Parking in the garage is $20 per night, down significantly from the $50-$60 for the same downtown. It'd be nice to have a hot tub, but c'est la vie - definite first world problem. Good local restaurants down the way and close to highway 99 to get North a bit. All in all, I nice spot that's super close to downtown and gives you a bit of the break on downtown prices. read more

Clean, stylish, excellent lighting, comfy beds and linens. Everything I needed. If you are hating on location, or wanting 5 star accommodations in this price range, that's your fault. We were happy with our second floor stay. But what's that smell on the first floor? Heavily cologne scented...The Jersey Shore meets every every guys cologne in Kohl's? read more

I stayed here for five nights. My past experiences with Sheraton Four Points hotels have not been great. In fact, some of my worst hotel experiences have been there. However, this was at such an affordable rate I couldn't resist. Upon arrival I was checked in by Jonah. He was great with explaining all of the amenities at the property. He welcomed me and recognized my ambassador status. I received the complimentary upgrade to the top level on the fourth floor in a corner king room that I had requested. The room was nice, spacious with the bedroom separate from the living room/office area and the bathroom right by the entrance. I had a beautiful view of the space needle which was nice to wake up to every morning. They have quite a nice fitness center which I was surprised by because again, that has not been the case in my past experiences atFour Points. They offer breakfast in the morning, happy hour in the afternoon on weekdays, and dinner at night at their restaurant. They do not offer any complimentary breakfast for Elite members. I didn't dine here but I did grab a complimentary coffee each morning. This is in a pretty good location, in walking distance to the space needle and the Seattle Center. I took advantage of walking to work every day. They had great customer service. Overall, everyone who worked there was pretty young and vibrant. I had great interactions with pretty much everyone I encountered. One morning I needed to have the girls button my blouse because I couldn't get it in the back! They were so cute and helpful. Shout out to Jonah and Jade. It is a smaller hotel with not too many amenities or extras for Elite members, but it was quite charming and I enjoyed my stay. I really don't have anything negative to say. I would return here if ever in the Seattle area again. Especially at such a great cost. read more

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I was pleasantly surprised by this newly remodeled location. Check in was super fast which was great because we were really tired from our long travels and wanted to quickly get to bed. The staff was friendly and helpful. Our room was 262 with a great view of the Space Needle. We received an email from the hotel prior to check in about possible noise issues, but we didn't hear anything above the heater rumbling. The room has 2 double beds which may be difficult for 2 adults to sleep in one so I slept with my 3-year-old daughter in one bed and my husband slept alone in the other. The room appeared pretty clean upon check in but after further inspection we found some stains on the comforter, which Housecleaning promptly switched out after we reported it. We also requested additional towels and they too were promptly delivered. The shower is also a bit snug with the Shampoo, Conditioner, & Body Wash dispensers placed where they are. I do have to say these are quality products and my hair felt so smooth after washing and conditioning it. There is free wi-fi in the hotel, free coffee and tea, free newspapers each morning and free mints at the front desk. There is a little sundries store located off of the front lobby next to the reception desk containing snacks, drinks, medicine and toiletries. There is a restaurant open for breakfast and dinner located on the property as well. The best feature is that the hotel is centrally located in Downtown and walking distance to many attractions. Will definitely be staying here when we visit again! read more

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Checking In- Aaryn at reception was so helpful once we arrived. He recommended some amazing Thai food and even provided menus for us. Room- we got two queen beds and the room was clean and quite modern. The wifi signal was was very strong. Oh and the best part was that we had a view of space needle. read more

Four Points by Sheraton Downtown Seattle Center - View from 246 - Hotels Near Me - Seattle, Washington

Decent hotel with comfortable beds and in a prime location. We walked everywhere including the Space Needle & Climate Pledge Arena. Some cute restaurants and spots nearby, but unfortunately not a lot of dining options. There is a restaurant in the hotel but never really saw it open or people there. The rooms are spacious and they have lots of options to accommodate larger families. read more

Other than it being a prime location, probably one of the worst hotel stays in awhile. Giving this place one star for staff friendliness and another for location. It is the simple things that make a hotel stay pleasant. Things that make you not miss home, things that make you want to come back and stay. Total fail here. First night-water pressure super low and no hot water. Second night-changed rooms but this time water would not drain. So we ended up taking a shower with water up to our ankles. And to top it off the blinds were broken so we were awoken at the crack of dawn by a bright ray of sunshine. This has a domino effect on my entire trip... Provided this feedback to the staff and although an apology was given, nothing else was done. Would expect more from the customer service side to correct this given the circumstances. Sadly, 4 points Sheraton failed in so many ways and I likely will not come back. read more

We booked our vacation stay here through Expedia and were quite happy with the price, location, photos and style of the hotel. Upon arrival, we were even more pleased to see that all really met our expectations. PROS: Throughout our stay, we found that the hotel staff was mostly all very friendly and helpful. We didn't need much, but only went interacted really in order to request more towels/change of bedding or to ask them (and they politely accepted) to hold our luggage before checking in and after checking out due to the schedules of our flights. The location was terrific, basically a block from the Seattle Center, minutes walk to Downtown and some great restaurants, shopping, etc. We loved having the QFC market right across the street, this was SO nice to walk to and grab coffee or breakfast in the morning as the hotel's facilities were still closed due to pandemic guidelines. The room was very nice and comfortable, had everything we needed during our stay and seemed as though it was recently updated, the furniture and everything seemed really new. CONS: The only things we experienced that we would want to give some feedback on seemed to fall under Housekeeping's responsibilities. Upon checking in, we saw that all of the light fixtures were really dusty. These included the light sconces in the hallways (some had dusty spider webs on them), the bathrooms and bedroom, as well as the fan in the bathroom which is at eye level and had some dust caked on it - not sure how Housekeeping could miss this. Also, the filters in the AC unit under the window were super dusty as if they had not been cleaned in a long time. That was probably the biggest complaint we had, that's just apathetic and gross. Our room was on the 4th floor and right off the elevator that went down the parking garage below (which was handy when we rented a car for a few days), but we also noticed that the hallway would smell of cigarette smoke and the first time I noticed it, I had mentioned it to the front desk in case it was actually someone smoking when they was supposed to be no smoking inside. But then after a couple more instances, I figured it may have been from someone smoking in the parking garage and it was traveling up through the elevator shaft. Just some feedback and hope it only helps. In conclusion, we would absolutely book and stay there again if we were to return to Seattle for any length of stay. read more

Sheraton never disappoints! Comfortable, clean and spacious room. Free water. Fast wifi. We had extended checkout till 4pm even though we only stayed 1 night, and I was very thankful that Housekeeping never bothered us. I was super excited about the laundry facilities since I had been out camping previously. A couple of the machines/ coin slots were out of order, but the rest worked. Overall decent stay! read more

I walked in to make reservations, said they couldn't help me and told me to do it online. So I sat on the phone for a half hour while the guy stood there and watched me read more

When the folks were in town we needed a nice, reasonable hotel near Ballard that could house them comfortably without breaking my velcro wallet. Using the wonder of Priceline we scored a great deal for the clean, modern room, that was close to us and other points of interest. The beds were really delightful and the view of the Space Needle put a smile on Mamasita's face every time she looked out the window. It was even enough to make up for the drab Seattle sky! The fitness room has everything you need and the common areas are quite pleasing. The lobby has free coffee and newpapers in the a.m. and there is a great grocery store without walking distance. You're near highway 99 so there's a bit of noise but it's not intolerable. read more

The staff is constantly slamming doors. You ask them nicely to please dont let the door slam and they let it slam more. You can't sleep or have some peace. Don't come here. read more

Pros: * Reasonably price for a hotel in the touristy areas * Free wifi (without login or password) * Gym open 24hrs - Really clean and had free weights! * Free coffee and flavored * Great location & has grocery store within minutes away. * Luggage storage * Fireplace in the lobby Cons: * Parking charge * Thin walls * Slow elevator * Hot water in shower is inconsistent Service was good. Both check in and check out process was speedy. I would book here again if I come back to Seattle. read more