This Hampton Inn & Suites is very nice for the price. We were only in town one day and one night…read more This place was perfect for us. The staff is great for check in and check out. They keep the rooms super clean and can tell you great places to eat nearby. They have a lovely morning breakfast. It is right near Willamette University and Salem Hospital which is super convenient for those needing to be close by those locations. They have a nice fitness center and an indoor pool which I loved. I love their a 24-hour business center and most places no longer have complimentary newspapers in the lobby, this one does and it was great. They also have nice vending machines and a laundry. It is perfect for business. And you will sleep like a baby, the beds are so comfortable.

Stayed here while attending a roller derby tournament. Hotel staff was super friendly and helpful…read more Area felt safe for me and my daughter. Room was clean and fairly quiet. Beds were lovely with a nice selection of pillows. We didn't take advantage of the breakfast but spent a good amount of time in the pool and hot tub which were fantastic after a long day of sitting on metal bleachers.

Michelle has over the top customer service. What a gem. Prob the fastest check in Ive ever had…read more Appreciated the welcome cookies and waters. My room was a king suite and spacious good value for the price. Comfy beds, good sheets, great water pressure, quiet. Dennys in the parking lot, and drivable to good coffee if you want something stronger. Have stayed here multiple times- and their promo for April for $50 credit for each 3-night stay was a perk.

Really bad experience! We were in room 203. We walked in and felt a heat wave. The A/C was on,…read moreblowing air, but not cool air despite the correct temperatures. We sat with the door open and windows closed for about 90 minutes before leaving to have dinner, hoping it had cooled off. When we came back, it was even worse. We were starting to feel dizzy from the heat. I went down to the front desk and the staff member (didn't get her name, but she was very nice) had 1 room left, which we took - THANKFULLY the air worked in that room. However we had a downsized room (went from a king bed to a queen bed) and did not receive a discount for the experience. I will also note that the bed comforter had noticeable stains. When we went to shower, we almost pulled the knob out of the wall and had to hold it in place. There was also mold in the shower.

Service at The Holman was first class! Rooms clean and…read morecomfortable with a view( just ask when scheduling stay)! Coffee shop with yummy pastries and such. Also, Gamberetti's Italian restaurant located on the ground level. Such a wonderful experience. Authentic Italian cuisine. If you have been there....It's a must, Best lasagna and cocktails!

Stayed at the Holman Riverfront Hotel to use up expiring points, and celebrate a birthday somewhere…read morenew. Requested a sunset view or bathtub from the friendly staff member at the front desk. Lucked out on getting the bathtub, because the sunset view would've had street traffic noise. The hotel is in pristine condition. Beautifully appointed as part of the Hilton Tapestry collection. It's within walking distance of the riverwalk, parks, restaurants, shops and the Capital Mall. There is Valet for $29, but free garages are close by. The valet was kind enough to let me know that one block over the 1 & 2 floors are always free while the higher floors are not. Didn't try the Italian restaurant off the lobby but it was always busy so it's probably good. I had a lovely stay here and would definitely recommend it.

ALL AREAS ARE REVIEWED 1-5, 1 being the worst and 5 being the best…read more Reservations-5-Super easy via AmX Parking-5-Super easy, plenty of out front parking Room-5-A great room, partitioned to split if you want. Desk was great, lots of room with a large additional rolling table for more space if needed. (I did move a lamp to the desk for more light) Mattress/pillows-5-Very comfortable bed, could have used a firm pillow to match the medium and soft ones; overall a great sleeping experience. Bathroom was large and the water was super hot. Elevator speed/availability-3-There are two elevators and only one was working, and it seemed to get stuck on floors occasionally. The good news is the stairs are right there and easy access. Gym/pool-5-I didn't use the pool(although many people were) but the gym was very good. The was a full compliment of dumbbells from 5-50 lb., a cable machine, bench, kettle bells, and cardio equipment. Restaurant-n/a none, but the free breakfast was very good. Staff-5-Front desk folks were really nice and helpful. No known benefit if you are a Diamond member which surprised me, I was told that because there is no on-site restaurant there were no a diamond perks...not sure what that means. Price-5- Very good pricing. Overall-5- I will definitely stay there again if I am in the area. Shout out-Raven at the front desk, really nice, hospitable, and answered all of my questions with a smile.

Again, I saw this last week. My friend and I were there at the hotel, and we went downstairs to get…read morebreakfast. I saw that Hispanic girl were struggling to keep the lobby clean and cook, and that girl at the front desk was just sitting down and using her phone and chatting the whole time. I was watching her. I see they don't work as a team. very disappointed.

I'm VERY impressed with The Grand Hotel. It is big, warm, welcoming, and far more posh than I'd…read morehave expected for its "hotel star" rating. My room was far larger than expected, and was very well-equipped. In addition to all the standards (in-room refrigerator, microwave, etc.) was a white noise (and others) machine to assist with sleep (one minor gripe is that the sound isolation between rooms isn't terribly great), and a wall-mounted thermostat for the air conditioner and heat. One very thoughtful touch was two bottles of water, free of charge, already in my room upon arrival. Staff was incredibly helpful, professional, and friendly. My room was immaculate, and there were no signs of wear on anything nor neglected repairs. Complimentary breakfast was better than most. The mains also vary from day to day. There is a separate waffle station from the main hot dishes, and it features pastries that were far better than most, which was a really pleasant surprise. The covered parking garage is TIGHT, and is shared with the in-hotel restaurant (Bentley's), and the Salem Convention Center, so it can get crowded. There are two "Blink" EV charging stations, which is appreciated.

This hotel is just mid. The lobby is pretty, that's for sure. But the rooms are really hit and…read moremiss. With some updates / renovations this hotel could be pretty awesome. Downsides: - Hotel temp was HOT. ALL THE TIME. The elevators were too. - Pillows lumpy, need to be replaced - Showers have rain shower heads...really just the worst when you're not a man. - Don't go here for the views. My window looked out at the top of a building lol - TV's are still on DirectTV. Yall really gotta switch to streaming services (Netflix, YouTube, Hulu, etc) Upsides: -I appreciate that the hotel cares about conservation and limiting their carbon footprint -The complimentary aluminum bottled waters were nice - They have a sound machine which is pretty neat -- haven't seen that in other hotels - Staff was nice

I deliberated a bit on this one but decided to give it a whirl. Turned out to be quite decent. I…read moreprepared myself by going in with the usual low bar to more easily notice any unsuspecting positive or neat things. The grounds were fairly bland but otherwise alright. Same for the building. There is no elevator just stairs so heads up for those handicapped or otherwise disabled; not a factor for me. The interior may be/feel a bit dated/stale but it seems clean and safe, ya know? The first room I got reeked of what smelled like smoke. When I informed the front desk they helped me switch rooms w/o issue. Decent TV options. Breakfast bar was a pass; I rarely indulge in such bland fare instead opting for a small business cafe in town. Not bad, would stay again, even if a short drive from the hopping part of town.

Place is gross. Bad area as well. Was supposed to stay for a week. Stayed one night (only because I…read morewas being charged either way). 12/10 do not recommend

Plenty of choices but I always stay at Marriott's when I travel. Amazing customer service by the…read moretwo young ladies; they helped out when I first checked in. Rooms are bigger than I needed and centrally located to everything. Court yard to hand out at, a gym, a pool. Bfast in the morning

So staying at this hotel is about keeping expectations manageable. Considering what I know about…read moreSalem and that it's the only Marriott in town says enough. It is obviously an older hotel, and the age shows. The walls in a lot of places and scuffed and worn, things are out of order, and I'm not stepping back in that elevator. But the staff is nice, the beds were comfortable and the lobby and hallways are clean.

The location is very convenient and right off the freeway, but that also means a lot of traffic…read morenoise if your room faces the highway or Market Street. A big positive was the free EV charging -- I woke up to a full battery and continued my trip with no issues. Check‑in was friendly, and the warm cookie was a nice touch. The room itself was spacious with a couch, though oddly the couch doesn't face the TV. The end table was sticky and not cleaned properly, and I noticed a burn hole in the carpet near the bed. The carpet overall is showing its age and could use shampooing or replacement. They also charge $15 for a hotel type breakfast that would normally be free at other hotels which was disappointing. I skipped it and went to Elmer's down the street instead and had a much better meal for about the same price. Convenient location and great EV charging, but the noise, worn carpet, and cleanliness issues keep it from being a stronger stay.

I'm in town on business. My office booked this hotel. I definitely would not have chosen this…read more location. I can hear traffic noise all night. Lots of light coming in the windows. Very noisy. On top of that the bed is hard as a slab. Very uncomfortable. The pillows are terrible. Fortunately I brought my own Hest pillow so at least that was comfortable. But here's the real reason for dropping it to one star I'd give them less if I could. Went to the lobby this morning no coffee! No breakfast! You had one job. You failed. I would never choose to stay here again.

I recently stayed here for 4 days while working in Salem for a work assignment project. At first I…read morewas a bit disappointed. The receptionist put me in a far away room on one end of the building on the second floor when I asked for a high floor room by the elevator/lobby. Before I got to my room I was disappointed. I went back and had to wait a bit before I got helped. However, she switched me to a close room near the pool. I actually loved this room. Even though it was close to the pool, it was super quiet, recently remodeled, and convient to the breakfast room. They had sugar and peanut butter cookies at checkin with coffee and the breakfast was good. They even had grapes at breakfast too and a variety of food selections. They would switch the offerings so sometimes there was sausage other days bacon - and some days we had scrambled eggs and other days it was boiled and fried. Some days they had bagels other days they had English muffins. Lots of variety. I liked that they had a small little book and game library near the lobby too plus a variety of tourist literature. The place was cozy and felt like a small apartment. I had housekeeping one day, but not the others. I would have tipped to have housekeeping every day, but that didn't happen and i wasn't expecting it. I also had a bit of trouble getting recognized as a Choice reward member because my work made the reservation, but I did get things fixed. It's in a quiet business/medical cul-de-sac close to the freeway, but the rooms were quiet and the place had everything essential for a good stay. It's close to a pretty man-made lake. I stopped to see the geese and visit the bakery cupcake and cookie place nearby. It's a great value for what you get. I would stay here again. I would recommend this place for people staying in Salem.

the walls are paper thin, you could hear the upstairs neighbors breathe. this had to be the worst…read morehotel stay ever. for $150 dollars i could've slept in my car and atleast had some peace and quiet. awful experience, ill never come back.

Loved the location. Easy to find. Right off highway 5. Love the amenities. The room was beautiful…read moreand well set up. The breakfast was great! Bonus for hot sauce for the eggs. The only caveat I had was the window was open a crack when we checked in in the middle of the night. And so we had road noise from the freeway all night.

We stayed here during a road trip and really wanted to like this place especially because the front…read moredesk manager was very kind and welcoming. She genuinely tried to help us find the best room possible, which we appreciated. Unfortunately, the rooms just didn't meet our expectations. We were shown a few different options, but each one had visible mold in the bathrooms, and the furniture layout was cramped and awkward, making the rooms feel tight and uncomfortable. For a chain like Wyndham, that was surprising and disappointing. When we first pulled up, the staff was outside chatting and didn't acknowledge us right away. Not a huge issue, but it didn't leave the best first impression either. In the end, the manager's effort was the highlight of our experience, but the condition of the rooms made this a one-time stay for us.