This Hampton Inn & Suites is very nice for the price. We were only in town one day and one night…read more This place was perfect for us. The staff is great for check in and check out. They keep the rooms super clean and can tell you great places to eat nearby. They have a lovely morning breakfast. It is right near Willamette University and Salem Hospital which is super convenient for those needing to be close by those locations. They have a nice fitness center and an indoor pool which I loved. I love their a 24-hour business center and most places no longer have complimentary newspapers in the lobby, this one does and it was great. They also have nice vending machines and a laundry. It is perfect for business. And you will sleep like a baby, the beds are so comfortable.

We are Hilton members and always try to stay at one of their hotels when traveling. We stayed at…read morethis Hampton and were very disappointed. The hotel needs to be updated/remodeled. It's very dingy and dark. So much for the advertised soft, comfortable beds. Hard as a rock. The comforters smelled like they hadn't been washed in months, dirty carpets in the rooms, the bathroom cleanliness had something to be desired. The bathroom in the pool area was very dirty. Wouldn't stay here again. And it's not located in a very desirable location.

Really bad experience! We were in room 203. We walked in and felt a heat wave. The A/C was on,…read moreblowing air, but not cool air despite the correct temperatures. We sat with the door open and windows closed for about 90 minutes before leaving to have dinner, hoping it had cooled off. When we came back, it was even worse. We were starting to feel dizzy from the heat. I went down to the front desk and the staff member (didn't get her name, but she was very nice) had 1 room left, which we took - THANKFULLY the air worked in that room. However we had a downsized room (went from a king bed to a queen bed) and did not receive a discount for the experience. I will also note that the bed comforter had noticeable stains. When we went to shower, we almost pulled the knob out of the wall and had to hold it in place. There was also mold in the shower.

Let's start by highlighting the efforts of those who show up from hosts front desk culinary artists…read moreand lands keepers maintenance all in whom do so for our favor. Standing applause from me with many bows of thanks. Mae. Steven. Both generously supplying rooms fast and without hesitation. Stop in this palace. Support local. Tip your housekeepers. Alicia you are a miracle to be honored with the o5ers by your side. Tip generously in remembrance of peace and attitude of gratitude.

Stayed at the Holman Riverfront Hotel to use up expiring points, and celebrate a birthday somewhere…read morenew. Requested a sunset view or bathtub from the friendly staff member at the front desk. Lucked out on getting the bathtub, because the sunset view would've had street traffic noise. The hotel is in pristine condition. Beautifully appointed as part of the Hilton Tapestry collection. It's within walking distance of the riverwalk, parks, restaurants, shops and the Capital Mall. There is Valet for $29, but free garages are close by. The valet was kind enough to let me know that one block over the 1 & 2 floors are always free while the higher floors are not. Didn't try the Italian restaurant off the lobby but it was always busy so it's probably good. I had a lovely stay here and would definitely recommend it.

Service at The Holman was first class! Rooms clean and…read morecomfortable with a view( just ask when scheduling stay)! Coffee shop with yummy pastries and such. Also, Gamberetti's Italian restaurant located on the ground level. Such a wonderful experience. Authentic Italian cuisine. If you have been there....It's a must, Best lasagna and cocktails!

This hotel is just mid. The lobby is pretty, that's for sure. But the rooms are really hit and…read moremiss. With some updates / renovations this hotel could be pretty awesome. Downsides: - Hotel temp was HOT. ALL THE TIME. The elevators were too. - Pillows lumpy, need to be replaced - Showers have rain shower heads...really just the worst when you're not a man. - Don't go here for the views. My window looked out at the top of a building lol - TV's are still on DirectTV. Yall really gotta switch to streaming services (Netflix, YouTube, Hulu, etc) Upsides: -I appreciate that the hotel cares about conservation and limiting their carbon footprint -The complimentary aluminum bottled waters were nice - They have a sound machine which is pretty neat -- haven't seen that in other hotels - Staff was nice

I'm VERY impressed with The Grand Hotel. It is big, warm, welcoming, and far more posh than I'd…read morehave expected for its "hotel star" rating. My room was far larger than expected, and was very well-equipped. In addition to all the standards (in-room refrigerator, microwave, etc.) was a white noise (and others) machine to assist with sleep (one minor gripe is that the sound isolation between rooms isn't terribly great), and a wall-mounted thermostat for the air conditioner and heat. One very thoughtful touch was two bottles of water, free of charge, already in my room upon arrival. Staff was incredibly helpful, professional, and friendly. My room was immaculate, and there were no signs of wear on anything nor neglected repairs. Complimentary breakfast was better than most. The mains also vary from day to day. There is a separate waffle station from the main hot dishes, and it features pastries that were far better than most, which was a really pleasant surprise. The covered parking garage is TIGHT, and is shared with the in-hotel restaurant (Bentley's), and the Salem Convention Center, so it can get crowded. There are two "Blink" EV charging stations, which is appreciated.

My daughter and I stayed here unexpectedly when we had to leave our Airbnb a day early. They…read moreallowed me to check in an hour early, which I was very grateful for. The doors and hallways to the room were very convenient. I felt very safe while here. Our room was clean. The bed was comfortable. The price was pretty good.

We dealt with Dana at the front counter and she was an absolute angel. She helped us with our stay…read moreand the hotel stay was made pleasant. Thank you miss dana for your help and kindness 5/5

Plenty of choices but I always stay at Marriott's when I travel. Amazing customer service by the…read moretwo young ladies; they helped out when I first checked in. Rooms are bigger than I needed and centrally located to everything. Court yard to hand out at, a gym, a pool. Bfast in the morning

So staying at this hotel is about keeping expectations manageable. Considering what I know about…read moreSalem and that it's the only Marriott in town says enough. It is obviously an older hotel, and the age shows. The walls in a lot of places and scuffed and worn, things are out of order, and I'm not stepping back in that elevator. But the staff is nice, the beds were comfortable and the lobby and hallways are clean.

The location is very convenient and right off the freeway, but that also means a lot of traffic…read morenoise if your room faces the highway or Market Street. A big positive was the free EV charging -- I woke up to a full battery and continued my trip with no issues. Check‑in was friendly, and the warm cookie was a nice touch. The room itself was spacious with a couch, though oddly the couch doesn't face the TV. The end table was sticky and not cleaned properly, and I noticed a burn hole in the carpet near the bed. The carpet overall is showing its age and could use shampooing or replacement. They also charge $15 for a hotel type breakfast that would normally be free at other hotels which was disappointing. I skipped it and went to Elmer's down the street instead and had a much better meal for about the same price. Convenient location and great EV charging, but the noise, worn carpet, and cleanliness issues keep it from being a stronger stay.

We stayed here for two nights near the end of September while visiting family in the area…read more We usually stick with Hilton properties and like the Home2 Suites brand, but the Salem Home2 was considerably more expensive than the DoubleTree, so we decided to give this place a try. We booked ahead and checked in online, though we still had to stop at the front desk for keys. We're not quite ready to rely on the digital key in the Hilton app due to past experiences. The hotel is right off the Market Street exit in Salem. The area is fairly busy, and getting in and out of the parking lot--especially near the neighboring McDonald's--can be a little tricky if you need to turn left. Our room setup was somewhat similar to a Home2, though smaller, with just a mini fridge, microwave, and sofa seating. We were on the side facing I-5, so road noise was constant. It didn't bother us much--more like background white noise--but it was noticeable. The heating and cooling were controlled directly on the unit under the window, which is typical of older properties. Newer ones usually have wall-mounted thermostats. That said, the room itself looked recently remodeled and was generally comfortable. The only real negative was the desk chair, which had several tears exposing the cushion underneath and definitely needed replacing. We didn't use most of the hotel's amenities, but there is a breakfast area ($15 per person) and a small bar, neither of which looked busy when we passed by. The property also has an indoor pool and fitness area. Overall, this was an adequate and reasonably comfortable stay, and we were satisfied with our choice.

I recently stayed here for 4 days while working in Salem for a work assignment project. At first I…read morewas a bit disappointed. The receptionist put me in a far away room on one end of the building on the second floor when I asked for a high floor room by the elevator/lobby. Before I got to my room I was disappointed. I went back and had to wait a bit before I got helped. However, she switched me to a close room near the pool. I actually loved this room. Even though it was close to the pool, it was super quiet, recently remodeled, and convient to the breakfast room. They had sugar and peanut butter cookies at checkin with coffee and the breakfast was good. They even had grapes at breakfast too and a variety of food selections. They would switch the offerings so sometimes there was sausage other days bacon - and some days we had scrambled eggs and other days it was boiled and fried. Some days they had bagels other days they had English muffins. Lots of variety. I liked that they had a small little book and game library near the lobby too plus a variety of tourist literature. The place was cozy and felt like a small apartment. I had housekeeping one day, but not the others. I would have tipped to have housekeeping every day, but that didn't happen and i wasn't expecting it. I also had a bit of trouble getting recognized as a Choice reward member because my work made the reservation, but I did get things fixed. It's in a quiet business/medical cul-de-sac close to the freeway, but the rooms were quiet and the place had everything essential for a good stay. It's close to a pretty man-made lake. I stopped to see the geese and visit the bakery cupcake and cookie place nearby. It's a great value for what you get. I would stay here again. I would recommend this place for people staying in Salem.

the walls are paper thin, you could hear the upstairs neighbors breathe. this had to be the worst…read morehotel stay ever. for $150 dollars i could've slept in my car and atleast had some peace and quiet. awful experience, ill never come back.

We broke down on the highway, and the tow truck dropped us at La Quinta while it was repaired. We…read morehad a great stay and the staff was helpful and accommodating-going above and beyond to make our scary experience a lot better. Would recommend! Great breakfast too!

Loved the location. Easy to find. Right off highway 5. Love the amenities. The room was beautiful…read moreand well set up. The breakfast was great! Bonus for hot sauce for the eggs. The only caveat I had was the window was open a crack when we checked in in the middle of the night. And so we had road noise from the freeway all night.