Our ac quit cooling today when the temps were 108. I called Dugger Brothers around noon and…read moresomeone came at 4:00. Fortunately it was a simple fix! I was totally surprised at the prompt service, and Michael the tech was simply wonderful. He took his time to make sure everything was working properly before he left. We will certainly use them again and we intend to have a yearly maintenance contract with them. If I could give them a hundred stars I would!! We have a cool house tonight! I highly recommend Dugger Brothers! JK

I direct a campground in Cleburne and Dugger Brothers has been very helpful with all 30+ AC units…read morewe have! They performed routine service checks on all our units and provided helpful information on what was working and what may need work down the road. They recently installed a brand new Carrier unit at one of our lodge buildings and we had a good experience with that as well. When the new unit wasn't functioning properly after install, they were onsite the very next day to troubleshoot and fix the issue. The office staff is friendly and helpful and the service technicians are friendly and knowledgable as well. Thanks Dugger Brothers for the great customer service!

Our AC system needed to be serviced and one unit was making noise…read more I was actually able to contact and make the appointment ALL via Yelp within minutes! That was awesome! All of my initial questions and possible pricing scenarios (of course, they could not quote an exact price) were discussed on the Yelp platform. The technician who showed up is Rueben and he was fantastic. He examined the systems and then explained all work that needed to be done and gave specific pricing for the work. The hubbs and I only had a specific amount to spend at this time on the system, so Rueben let me know what had to be done immediately to ensure we'd have AC throughout the summer, and then what we could wait on, but need to have done by early fall. We had to wait on some parts, but Rueben gave us a realistic time frame and let us know when he'd be back to install the parts. He was very thorough and I sincerely appreciated how well he explained everything he did. I will definitely be scheduling my follow up appointment in the fall, and I am now using Comfort Masters for annual maintenance on my ac/heating systems. Fast, friendly, and reliable service from a company that hires exceptional employees. That works for me!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

Called to see about appointment for air conditioning tune up thru warranty. They said they would…read moreCALL me back since I had a specific time available. Next day got a text stating another time. The air conditioner service completed and needed and invoice. SIMPLE. After REPEATED calls to office, the technician, even my realtor and warranty company reached out. No one would respond. Not sure what they even completed. Would not recommend.

Do not use this company! 1st tech said the unit needed freon, but he couldn't figure out how to add…read moreit, said he'd have to talk to his boss. EIGHT days later, after calls, voicemail, and texts from me with no responses, I called and talked to the owner, who didn't know anything about it, but then called back to say he'd "dropped the ball" but had gotten back with our home warranty company to complete the paperwork they'd sent him SIX days before. The home warranty company, based on the owner's information, denied the claim because, now, all of a sudden, the problem went from a freon problem to total replacement of the unit because it was "improperly installed". This company is incompetent, dishonest, and spiteful.

Anderson installed two units in our home in 2020. They have been excellent to work with since. We…read morehave them out annually for heating and AC. They are responsive, knowledgeable and clean. They have been quick in response times each time we call. Their employees are friendly capable and we feel trust worthy . We feel their service is worth it to keep such important mechanical systems working through our Texas weather dramas We've used others and none get five stars. Anderson has earned it

Had electrical issues with my HVAC unit at home, and Andersen Air was able to troubleshoot the…read moreproblem and get my air conditioning working again. Very responsive, and technicians are helpful and friendly. We will be using them again.

Total rip off. will never use them again. they charged be $1300 for a blower motor. The motor…read moreitself is about $350 at the parts house, they charged me $1100??? Then they tried to stick me for other parts. They do not deal in good faith... and they were 4 hours late, and nearly 4 hours to swap out a motor.

My technician is James Snyder. What a friendly guy. And more important knowledgeable about HVAC…read more He examined all parts of my unit. Explained what he was doing. ...made sure I understood . Put it all back together with no parts left over..LOL Great guy...deserves a raise.

Installation of new Heat/Air conditioning system. Great…read morecompany to work with. We called in the morning and had someone come out and do a work estimate that afternoon. By one o'clock the next day our new heat/air conditioning system installation was complete and works great. Installers were knowledgeable, personable and very easy to work with. They kept us informed every step of the way to let us know if there were any unforeseen issues that came up and what our options were to resolve them. I believe their prices were reasonable and competitive and would recommend them for anyone looking for a new heat/air conditioning system.

From the owner: - Family owned and family operated. - We treat folks like…read morewe want to be treated, fairly and Ethically. - Military, first responder, and Essential Worker discounts. - 24 Hour Emergency HVAC Service available if requested. - Air Conditioning and heating Repairs and Service - Maintenance Agreements - Let us perform your maintenance - New A/C Installation - Efficiency tune-ups - Refrigeration

Don't waste your time, literally. As others have mentioned, they have a 6-hour window. Bad enough…read more I got a text saying they were on the way at hour 4. Someone finally showed up after waiting for 6 hours and 25 minutes as we were walking out the door. The guy said I can reschedule. I texted and asked when they could reschedule. I received a reply asking how my service went and if I wanted to leave them a review. I replied that I would be happy to leave them a 1-star review. They replied "thank you for your feedback." When I replied asking if I needed to find someone else... they blocked my number. So here is the review they requested.

They came out for a warranty repair and told me I needed replacements which I did in fact not needread more