Toward the end of last summer, our A/C could not keep up with the heat. We knew it was not holding…read moreFreon, as we had Freon added previously, and it was expensive. Certain refrigerants are no longer being produced, and they are very expensive. We wanted to get out from under the 28 year old system, so opted to have a complete new system installed. Brandt Dickey recently installed a new HVAC system in our home. We had a few quotes, and Brandt's was in the middle. Brandt also came highly recommended by my bother-in-law, and has been doing work for him for a very long time. So we went with Dickey's A/C. As the system is barely a week old, and I have not had to use the A/C yet, I am only going to comment on the installation. As the summer approaches, and temperatures rise, I will likely update this review (when the system is put to the real test as temperatures rise). I may also update when the temperatures drop again, as this is a heat-pump system, so primary cooling will done by reversing the system. I never really quite understood heat-pump technology, but now that I have a better understanding, it's pretty neat. The removal of the old system and the install of the new went fairly smoothly. However, when it came to start the system up, there were two problems. It was late, so Brandt needed to come back the next day. Both problems were fully resolved the following day, but it did require me to be home again. Problem 1: The system not switching into heat-pump mode. This turned out to be a mis-inserted wire on the thermostat. Easy fix. Oh, on the subject of the thermostat, a new one, and wiring, was required. Heat-pump systems require more control wires, and the old wiring did not have enough wires. This meant a new wire was run from outdoor unit to indoor unit, and from indoor unit to (new) thermostat. Problem 2: The system was not holding pressure, and this turned out to be a bad weld in a hard to see place. Also easily fixed, once the leak was located. The system was now 100% functional. Yay! Brandt did a good job of cleaning up and hauling the old stuff away. Sure, the recyclers would have gladly picked (some of) this stuff up, but it was nice not to deal with (any) it. So all and all, a pretty good experience. I can't wait to see how the new system works, in both the summer and winter. I'm happy that my wife thought of getting this done now, in the cooler temps, as waiting until summer might have meant higher prices and longer waits. Oh, and I think this new system may result in a tax break, as it meets some energy efficiency guidelines. So hopefully less tax next year, and smaller electricity bills throughout the year. Bottom line: It's going to be cool to be cool! PS. The system is a Goodman. The main reason for selecting this system was size. We have some tricky spaces to deal with, and Goodman fit the spaces the best. I was skeptical of the brand, but Brandt said they have gotten a lot better over the years. Even so, I may opt for the extended warranty, at least on the more expensive outdoor unit (compressor).

Generally: The people who own and run this company have been friends of my family going back over…read moreforty years. Their integrity is unquestionable and their work ethic is remarkable. Specifically: Brandt has worked on the central air conditioning unit in my home a handful of times over the last fifteen years (as needed) and has always done excellent work at a very reasonable price. Great people. Great service.

Burleson Home Services really knows HVAC. On time, Clean, Quick AND Polite. Customer Service still…read moreexists. I highly recommend these guys vs. the large corporate entities.

Carlos and Tony were very friendly and professional. They not only showed me the problem but how…read moreto maintain the system. DS

We called in the morning about 9am. We received a "we're on the way" call about 2pm. Big John took…read morecare of the annnual service and recharge. He seemed to carefully measure the refrigerant going in. He measured the unusually long lines to accommodate requirements. Before cleaning up he measured the coolness coming out of the vents and we were both happy it was 55 F degrees. This is the second time we used them and were pleased with the service both times. Cost was what we expected and we were very happy with the experience both times. They've become our go-to AC service for our mini-split systems.

NexGen Heating and Air have always been "johnny on the spot" for us - their service people are well…read moreexperienced and know about our Trane unit, top to bottom. Never rushed and always doing a complete tune-up on our unit, both inside and outside. Not once have they suggested further equipment purchases or service contracts. Have known Shane Roye, the owner for many years and quite literally, trust him with anything we own. Good strong Christian man and family. I was appalled at the only review showing one star - what was this guy thinking? This is, without a doubt, the best heating and air conditioning service group we have ever known or been in contact with. They have always been respectful of both myself and my wife. No tracking of mud or dirt into the house - boots left outside. We are thrilled to have them take care of our air conditioning and heating unit.

My AC had gone out and normally I wouldn't have any clue what to do but after checking online I saw…read morethey had a fun online presence thanks to a nice dance video lol. Well the marketing worked and the service was even better. Ty was in and out, super informative and cost effective. I had cool air again in a matter of hours. Will definitely use again. Thanks Ty!

Cool Climate is the only AC service we use! We had someone look at our unit and we could tell they…read morewere just trying to sell a new unit. cool climate funds the issue and fixes it. It's a good reliable company

Came in from running errands right at 5 pm. Their closing time. Left a msg that ac blown warm air,…read moreoutside unit not froze up. Received a call back from Eric in 15 minutes and he would be there in 15 minutes. Eric knew exactly what to look for, drain line plugged. He totally rebuilt drain line, had the job completed in less than an hour. To say I was very pleased with their response time and quick work to get my unit running is an understatement. Also they had been out for a general maintenance call last week. So this job was done FOC!! Would highly recommend BAHS to anyone. Vicki Seitzinger

Burleson Heat & Air installed a full new HVAC system in a new house i was building near Joshua. It…read moreis a mini split system with two 5-ton compressors, and seven indoor units. Soon after we moved in it needed service, they would not come out for the warranty work. A factory freon line failed and all the freon was gone. They nor the factory would do anything. I called out another contractor that repaired the line, recharged the freon. That cost $1600 out of my pocket. More is going wrong, and other contractors have said this is a bad manufacturer. Soon I'll have to do a total replacement at 3-times the original cost. I'm very sorry I used them and I will not use them or recommend them to others. We needed and good job and did not get that!

The plumber was punctual and professional, but I wish their pricing had been more transparent. They…read morecharge for travel time to and from their office at the full labor rate of $150 per hour, which wasn't mentioned beforehand. Even though they were only at my house for 35 minutes, I was billed for 1.5 hours, including an hour of travel time--despite their office being just 15 minutes away. In the end, I paid $225 just for an evaluation, only to be told they couldn't help. If you're considering their services, I'd recommend clarifying the billing details upfront.

Came highly recommended and they did not disappoint!…read more Fast to come out, courteous, and ready to get us back up and running. Very thankful to have a local company that has longstanding ties to the community. Great value and I recommend anyone with plumbing needs give them a call you will not be disappointed

Daniel was great. He came out to do bi-annual maintenance on my system. Very thorough and very…read moreprofessional. My system is over 20 years old and as expected, it was having issues. I decided to have Airmasters come out and give me an estimate on a new system. Shannon came that afternoon and went over everything and at a price I could afford. I got a $1,000 rebate from Daikin and then I will received another $1,200 check via United Co-Op Electrical Services for having a new, efficient system installed. Can't beat that. Shannon said I was more than welcome to check other places; however, for me, Airmasters has always been fair and treated me right. New system was installed a week later. Been running for two days now and love it. I recommend Airmasters to all my friends.

Terrible company does the stand behind their work attached the pipe right at the bottom of plywood.read more

Quick and efficient, humble and down to earth. Air had been off since Sunday, went out of his way…read moreto come and fix it today. Couldn't ask for a better professional Technician. Joe Lefkoski will Be our permanent hvac call when we need hvac work.

Great job fast and the Service Tech Joe was fantastic explained what happened and fixed it quick…read moreand perfectly. Checked out the system to be sure no other issues. Great office lady who called and let me know timing on arrival...very personable...highly recommend this company