In my 40+ years on earth, I have never come across a dealership as honest and kind as these guys…read more They are the epitome of honest brokers who are really gonna go out of their way to find you the best deal possible. No hassle tactics, very by the book, no hidden fees, and a lot of effort to make the experience as good as possible. From Apaya, to Nico, to Ben... pure class acts.

Bought a 2024 CX-30 from Apaya Nanjappa. He's a great salesman...very authentic. He never pressured…read moreme. He gave me space to make up my mind, but he was right there for questions when I had them. He's the top salesman across all of Fox Motors for a reason! Go see him. You won't be disappointed!

I have bought two cars from John and Sons. I'm planning to buy a third. They have some of the best…read moreprices in town and I've always been happy with the value for the price.

The John and Sons crew are honest and helpful. We've purchased several vehicles from them over the…read moreyears and have only had great experiences each time. We call them first any time we are looking for a car.

Sales man was amazing, very knowledgeable and helpful. We bought a new Toyota crown and are very…read morehappy

We were hit in our 2011 Toyota Sienna and the van was totaled. No one was hurt in our family of 7,…read moreso we knew we wanted another Sienna. Crown was the easy choice and worth the drive from Grand Rapids. They got us into a used God Certified Sienna. Every interaction was honest and thoughtfully explained. Thanks to Cam, Nate, and the whole team at Crown. We will be back to Crown for sure for future needs.

It's been about a year since I visited this location, but I still think about the experience I had…read morehere and felt it was important to share. I was in the process of buying my first car and decided to visit a few different lots. Unfortunately, the behavior of the salesman showing me around this lot is the sole reason I chose not to move forward with purchasing the car I was interested in. As a young woman shopping for a car on my own, I was met with condescending remarks such as, "Why didn't your boyfriend come help you find a car?" This comment was not only dismissive but presumptuous--how would he know if I even had a boyfriend? It was clear he doubted my ability to make decisions independently, which made me feel undervalued. When I asked questions, he was dismissive and unhelpful, leaving me frustrated and disrespected as a potential customer. Thankfully, I went to another dealership where I was treated with respect and purchased a car completely on my own. This experience stands out to me because it shows how much a salesperson's attitude can influence a decision. I hope this feedback helps this company better train their employees on professionalism and customer service. Everyone deserves to feel respected and empowered during such an important purchase.

excellent staff, upfront on repairs, 100% lifetime warranty on all repairs. Low pressure, quality…read morepeople that are not only easy to work with but also professional. They seem like they truly care.

Had quite the first car buying experience with these people..... First off it was very easy with…read morethe car buying process; went smooth. When I pulled off the lot after purchasing the car, the check engine light turned on. Texted my salesman and he said to turn around and they would get it looked at. I couldn't because I was in need to drive it home that evening. Week later there was the tire pressure monitor system on, check engine light, all tail lights went out and needed to be replaced and I was putting air in a tire almost every other day. Txted my sales guy again and he said it was unfortunate that this happens sometimes after getting the vehicle off the lot. After he apologized that it should have been taken care of before I had possession of the car; asked for it to be brought back and they would get the items we talked about fixed. They determined that it would be on them and taken care of and they did a good job with the entire process. Overall happy with my good used vehicle and appreciate the help Andrew gave me. He knew I financially couldn't take on the price of the repairs needed so he told me everything was on them. I will tell others of my experience here for sure. If you look into getting a car from them just test drive a vehicle more than once before actually looking into purchasing.... And make sure you ask for Andrew; he seems to be the most outgoing and the willingness to help you.

Purchased my current vehicle from Prince right at the end of 2022. Easy process, no pressure…read morepurchase, great value on my trade-in, nice people and family feel. Andrew was great to work with and ensured I got what I wanted in a vehicle. Corbin added to our vehicle conversations and was straightforward to work with on the vehicle trade-in making that process seamless. Last but not least, Charlie was also great to work with in getting all the financial paperwork set in stone! Great environment and great people at Prince Motors. I always recommend Prince when I hear of someone looking for a new ride.

Would highly recommend checking this place out if you're looking to buy or just have some service…read moredone. The decor evokes a bygone era with old antique toy cars and signage and so does the way they do business. Not sure what other issues people had in these reviews but I've dealt with car places for decades and this has been the best experience I've ever had. We paid under 7k sticker on an older van. We didn't make anyone's month or probably even week when we walked out the door with a car. The old van we got started to have some malfunctioning of a door from an electrical panel getting wet about a week after we took it home. They fixed it at no charge to us and it wasn't because we complained or threw a tantrum. They wanted us to be happy with the purchase even though it wasn't a big sale. We will absolutely go back there for service and look there any time we look to purchase because of our experience. Side note: the waiting room is stocked with kids play table and loads of things to keep the kids busy.

My experience on 8/21-8/23 -- definitely not welcoming…read more On 8/21, I walked into the office and there were six people working there. Not one person acknowledged me until a young gentleman in the very back finally spoke to me. He said he was newly transferred there. Overall, it was NOT a very welcoming experience in Marne. Later that day, I went to the car lot and asked whether paying cash would help with putting some money down or getting a better deal. I was told, "No, because we make less taking cash." I then asked if the price was negotiable and was told no, they wouldn't come down on the price. Later that evening, I used their online chat. A woman took my name, phone number, and my offer and said she would pass everything along to the manager to see what they could do. That was 8/21. Today is 8/23, and I still haven't received a phone call, text, or any response whatsoever. Communication and customer service go a long way when someone is seriously considering purchasing a vehicle. Unfortunately, my experience here was enough that I would personally avoid this place.

I recently purchased a pre-owned automobile from Delta Imports. I worked with Jen Wittlinger in…read moretheir sales department. Since I've purchased many cars in my life, both new and pre-owned (both from private parties and dealers), I've had many experiences. Buying a pre-owned car is always a leap-of-faith, buyer beware situation. The car I bought had low mileage for the year and was represented to me to be in great shape. The service department went over the vehicle top to bottom and fixed or replaced anything which needed attention before they put it on the lot. A few days AFTER I purchased the car, I noticed something which escaped my attention during the buy process. There was a repair made by the previous owner on the right front fender which was not done well. In fact there was a 1 x 2" area where the paint was bubbling. Because the car was in such great shape and the fender issue was obscure, I figured I should have been more careful and now it's my problem. However, I also thought it's possible the dealer missed this issue as it appeared to me they made every effort to fully disclose the condition of the car when I bought it. I called Jen and explained the situation. She and Delta could have said "sorry" but instead she asked me to drive it in so they could look at it. After the professionals looked at it, they told me they would fix this problem at no additional cost to me. Wow. If you bought a car from a private party or probably any other dealer, the outcome of this situation would not have been so easy. It's obvious to me this dealer is taking the long view of business. Based on my experience thi time around and the last time around (2nd car I've purchased from them), I would strongly recommend this dealer and Jen Willlinger in sales.

Complete lack of communication, unprofessional service department…read more My experience with the service team at Porsche Grand Rapids has been thoroughly disappointing due to a severe lack of professionalism and basic customer communication. Key Issues: Unreachable Staff: Calling the dealership routes you directly into an automated AI system that never connects you to an actual service advisor or manager. Unprofessional Communication: When correspondence actually occurs, it consists of sporadic, overly informal text messages rather than professional updates or documentation. Zero Follow-Through: Phone calls and emails go unreturned for days. They are quick to give verbal brush-offs on major service and repair issues, but refuse to provide written updates or official claim tracking numbers when requested. A brand like Porsche requires a service department that operates with transparency and urgency. Hiding behind automated phone trees and ghosting clients is unacceptable. I would strongly advise taking your vehicle and business to another dealer that respects their customers' time.

I only have great things to say! Beautiful ambiance, knowledgeable and they actually care about…read moreevery car and their customers. 5 stars!

I bought a truck from here about 3-4 months ago, it looked and ran great, overall was a good buying…read moreexperience. Until about a month ago when my paint started to peel. Within a couple weeks there was rust and bare metal over the entire truck. It seemed like a cheap cover up was done to temporarily hide all these spots, but was now falling off. I reached out to Comodo, hoping they would help out or know why this was happening but was completely brushed off. Now I have to sell it for a fraction of the price or spend thousands on a new paint job. I thought maybe I was just unlucky but after asking around I found multiple others who had similar experiences. Their cars seemed perfect, but within 3 months major issues occurred, costing thousands of dollars. Seems like Comodo is know for fixing them up just good enough to sell and then they completely fall apart. I would recommend shopping elsewhere if you're looking for a reliable vehicle.