Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I've been here twice now. It's a pretty formulaic service. Still, the energy of the workers has…read morealways been high. They are super friendly. I know it's "just an oil change" but I feel good about supporting these workers.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Stop in for a full synthetic oil change. I went on a Saturday so it took a little bit longer than…read morenormal, which I don't mind considering it's a Saturday and they were short-staffed. But the ladies working in the bay were AWESOME 10/10 recommend. I said no to the cabin filter change and they took the time to teach me how to change it myself, so I can buy one cheaper and do it on my own. Great service, super knowledgeable, and honestly very empowering.

Cost more than I expected but they were friendly and quick Told me i needed a flush, told me how…read moremuch it was but did not push me. I was pretty happy with them.

Getting my oil changed as a woman is already a miserable experience but man did coming here make it…read moreso much worse. They talked to me like I was stupid and tried to sell me all sorts of things I did not need. Even when I thought I was getting the base-grade regular oil, they gave me "high mileage synthetic." I've never paid more than 80 dollars for an oil change in my whole life and this was 120. I knew I should've stuck with the place next door. F**k these guys

Aug 1st My oil was changed here and they did not put the oil cap on all the way. DURRRRRR! So my…read moreengine blew. It took them 33 days to get that replaced and over a week to reimburse me for a rental. Its been a nightmare and wasted time Ill never get back. Talk about a stressful situation! Corp out of Cali is no better. Ran by a bunch of kids. SAD!!! The pain and suffering this has caused is beyond words!! I would of got more results talking to a wall in a padded room lol. Go to somewhere else and save yourself the headache.

B52 is the best car wash and oil change! The facility is super sparkly clean, well, as sparkly as…read morean oil change can be. The staff are very friendly, helpful, and knowledgeable, especially Ray. I would highly recommend anyone to go to B52 Express for oil changes and car washes. The car wash makes my car shiny and super clean! Very professional and reliable service!

I am flabbergasted at the absolute scam of a price they gave me for an AC evac and refill. I needed…read morethe AC system evacuated so I could replace the compressor on a 2022 Honda Civic and then refilled once the part was replaced. They quoted me $600 for those services when the Honda DEALERSHIP quoted me $312. I verified with both the dealer and the Christian Brothers rep that the services quoted were the exact same as each other. Never recommending them to anyone for anything.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.

Quick and friendly! $44.99 for the basic oil change (Plus $10 off for being a first time customer)…read more Filled my tires, topped of fluids, cleaned the windshield and greased the door joints.

I went into the location this morning on 28th street in Grand Rapids Michigan. I wanted the classic…read moreoil change, I was told they didn't have my oil and I would have to go buy my oil and come back and still pay the full price for the service. Then the worker said that I had to get the premium because they have my Oil in that teir. They didn't check any of the things in the premium package, and they didn't even give me a sticker for my mileage to get it changed next. Is this normal for your company? It seems like a scam. If I'm paying for a service I expect it to be done throughly. The guy didnt even put down the correct mileage I had, and I had to make sure he wrote it down.. On their website I paid for a full service after being told to go buy my own oil, and then being told I had to pay 100$ for the other. No sticker, NOTHING checked. Nothing filled not even the tires or anything checked. This is false advertising and I don't feel comfortable coming to this establishment. I. No tire pressure, no washer fluid, didnt even check my lights. I don't appreciate being taken advantage of and being told lies because I am a woman. I know what goes into an oil change and the men there trying to tell me I needed "Buick oil" and it needed to be order is not correct, any person with basic knowledge of Cars knows Buick doesn't even make oil.

I loved the ability to book I made a noon appointment on the website. I arrived to check in and the…read morefront desk guy said the could see me at 1pm because his techs are going on lunch. I explained I booked a noon appointment and indicated I would be waiting so I didn't have time to wait an extra hour sitting here. Very frustrating to drive to an appointment that they had no intention of keeping. Two things need to change: 1.) don't allow noon appointments if techs take lunch at noon. 2.) review your scheduled appointments every night and morning and call your customers to reschedule if your not able to keep your appointments. I'm a new customer and tried to keep an open mind and come back and do the service at 1pm. But there was no apologies, discount offered or anything to acknowledge this error. Just $145 for an oil change charged. The waiting room was nice and clean. Update to owners response: There was no attempt to reach out before hand. You should audit your records closer if the team told you that. I have no missed calls emails or texts asking to reschedule before I arrived. The only text I had was a confirmation for the noon time. Don't be defensive just take feedback as a gift for improvement.

Upon completion of the services I requested I received a receipt which showed that they were…read morecharging the same amount of money for the labor as the cost of the parts themselves. Doing the math I have realised that I was charged $567 for approximately 2 hours of labor. Avoid doing ANY business here if you value the money in your bank account.

Absolutely horrible experience. Never have I ever in any establishment experience more poor…read morecustomer service. Between two members of my family who called on the same vehicle, they told two different stories on why they charged us a fee, which we communicated we did NOT want ANY work done whatsoever unless we explicitly agreed. After not agreeing to not proceed with any work on the vehicle, they wouldn't look or speak with me when I picked up the vehicle. Avoid at all costs.

I had two vehicles severely screwed up by this place. I EVEN HAD TO BUY ANOTHER CAR BECAUSE OF ONE…read moreOF THEIR POOR AND SEVERELY NEGLIGENT SCREW UPS. For my SUV they didn't tighten the caliper which FELL APART ON THE FREEWAY with my wife and newborn baby in the vehicle at the time. It really screwed up the vehicle and still doesn't drive normal after a thousand dollars of repairs. Over the past... 6 months? I have been taking my other car back and forth here to fix the steering. 5 times! They said they replaced the power steering each time and it was unbelievable. They recently admitted they only replaced it twice. Shame on me for thinking they just made an honest mistake the first time. Let this be a lesson to all about the kind of work results here. Jeremy and Sarah were not good help at all, they apparently run the place. Whenever I come in I never see anyone working. The shop (different company) that fixed the car said Monro forgot to put a bolt on, forgot a clamp, and a hose wasn't connected. Plus a lot of other stuff detached and "there is no way the car would have been able to travel 500 miles with all the stuff detached, even two engine Mount bolts were removed and upon close inspection they were recently removed" I would not recommend anyone come here for anything that requires a bolt being removed. And based on that poor attention to detail probably wouldn't want them touching anything.