This was my first time renting a car thru Fox Rent A Car and I had a great experience with check in and check out. The person assisting me was very kind and patiently answered all my questions. She even gave me some great tips for my visit to Seattle. The pricing was very good and even the pricing for car insurance was great (which I usually never take, but the deal was too good)! Pick up and Drop off for the car itself went very smooth and I will definitely be using this rental car company more often! read more

Fox Rent A Car - Car Rental Near Me - Seattle, Washington

Beware of their upselling tactics. Rented a compact car in April for 6 days. They asked what the purpose of my trip was, where I was going, etc. all to "upgrade" my vehicle to a hybrid vehicle to help me "save" gas. They did not inform me that I would be getting charged an extra $230 for the upgrade and did not give me a receipt until after the trip. It seemed liked a nice gesture, but now I know it was a dirty tactic. Tried to fix the problem by explaining that I was not informed and didn't receive an extra charge notice until after the trip but was unsuccessful. I hope this does not happen to anyone else. Highly don't recommend. read more

Car I had a very disappointing experience renting from Fox Rent-A-Car at the Seattle SeaTac location. At pickup, I was told I would be charged $4.74 per gallon for fuel. However, after returning the car, I was actually charged $9.49 per gallon, which is a huge and unacceptable difference. To make matters worse, I returned the car with about a quarter tank of gas still in it, yet I was still charged at this inflated rate. This feels misleading and unfair. There was no clear or transparent explanation for the price change, and I feel like I was overcharged for something that should have been straightforward. I strongly recommend that anyone renting here: * Double-check all fuel policies in writing * Take photos of fuel levels before and after * Ask for exact pricing confirmation Unfortunately, based on my experience, I would not rent from this location again. read more

Renting a car for Seattle, Washington... Using a tip from Dan O., I used the Autoslash website to find the least expensive compact car. From all of the choices that they sent to me via email, I selected Fox Rent A Car. After landing at SeaTac Airport, I caught the free shuttle to the Rental Car Facility and found Fox Rent A Car easily. The guy at the counter was efficient and friendly! I received a Hyundai Venue which is a subcompact SUV. It was perfect for hauling around assemble-yourself-furniture from IKEA and an area rug from Ross. Drop-off was simple. I just followed signs at the Rental Car Center. They emailed the bill to me. No hidden fees nor charges! Thank you! read more

Fox Rent A Car - 12.15.25 - Car Rental Near Me - Seattle, Washington

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When I checked in for my rental car which was already paid for, I was asked to sign an agreement without a discussion of additional charges. I was in a hurry and it was my first time renting a car so I assumed it was part of a refundable deposit. Later on I realized it was not. I spoke with multiple people and let them know I wasn't aware of the add on but they refused to refund me. Very shady business practices. 0/10 would not recommend. I was also given a car with low tire pressure which isn't ideal when navigating the terrain in Seattle. read more

Terrible lost and found service. I forgot a personal item inside the rental car and reported it on 04/26/2026. Since then, nobody has called me back or provided any update. Very disappointing customer service and follow-up. I expected much better support after reporting a lost item. read more

Fox Rent A Car - This was the SUV the item was left behind. - Car Rental Near Me - Seattle, Washington

Declined all the extras the agent was pushing (loss damage waiver, prepaid fuel, tolls). Told her I'm good with just using my own insurance. She asked me to initial several times to acknowledge that I declined these things on a tablet. All you see is a black screen. "Initial here to decline xxx..." and you do it. After returning the car, I was emailed the total, which was $200 over what it should have been. I called their billing department and was told it was from the loss-damage waiver. They refused to remove it because it's on the rental agreement. I request the rental agreement, and sure enough, there are initials for "chose to purchase" the LDW. Having rented cars all my life, I have never opted for this insurance. So the agent either 1) modifies my initials to place them at the "chose to purchase" or 2) asks me to initial to decline the service on the chose to purchase line. The tablet you sign on is black and blank; you assume you're signing for what they say you are. Either way, without my consent. 0% transparency, 100% deceptive, deceitful, and fraudulent. Make sure you demand the rental agreement up front to avoid being over-billed by these scums. read more

Fox Rent A Car - Car Rental Near Me - Seattle, Washington

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Do not rent a car from this evil company!!Quoted $348 got charged $719. said I didn't want the insurance they charged me for it anyway and said since I signed the paper I had to pay it. They quoted me $4.81 a gallon for gas and charge me over nine dollars a gallon. Car was filthy. Fingerprints all over the windows crusty stuff on the windshield. The dashboard was all dusty floors were muddy. Change oil light kept coming on. Window washer fluid light kept coming on. When I complained about the bill, they did absolutely nothing. Rent from budget they're awesome. read more

Omg !!!! Reading the comments. Pretty sure I was scammed not only by the counter rep but by John Rae !!! He's the operations manager he not only threatened me with court he hung up on me right after. I will never recommend or go to Fox again !! It only got 1 star because you can't end without picking a star. So view this as a negative star not a positive star. read more

The good is the online price and booking was easy and very reasonable . The bad was the female representative had a slight attitude . It was a smirky unattentive " I'm bored" attitude. It was still pretty early in the morning so I was a little perplexed about the way she was explaining things to us. I just thought she can't be tired because I was tired lugging 4 suitcases around! Maybe wake up and act professional. read more

PlatePass didn't work, and resolving it was far harder than it should have been I rented from Fox Car Rental at O'Hare (ORD) and paid extra for their PlatePass/toll package. When I went through a toll gate, the pass did not work, and I had to pay the toll with my own credit card. I contacted Fox afterward expecting a simple resolution since the service I paid for wasn't usable. Instead, I experienced weeks of back-and-forth and unclear responses. Key issues: 1.The toll pass failed at the gate, defeating the purpose of paying for it in advance 2. A refund was refused 3. I was offered vague future compensation (upgrade, then a free rental day) but not allowed to apply it to my next confirmed trip 4. When I asked for clarity--how the credit is documented, how to redeem it, or whether there's a reference number--I didn't receive clear answers 5. After a phone call, the responsibility was effectively shifted onto me, rather than Fox owning the failure of a paid add-on If you're considering Fox at ORD, especially their toll package, know that if something goes wrong, getting made whole may be far more difficult than it should be. For travelers who value reliability and straightforward customer service, it's worth comparing other rental options. read more

Wait, wait, wait! One person behind the counter on a Friday on a holiday weekend. The line is HUUUGGGE and there is ONLY one person working. read more

Took the shuttle from the airport to the rental counter. And of course, there was a long wait to be helped (service was friendly however). Expedia seemed to have the best rates with Fox, but when you get up to the counter you find out there's all kinds of additional fees that Expedia didn't cover (additional insurance for things that Expedia didn't cover, gas, other taxes and fees). The trunk didn't lock on the first car they gave me, so I was upgraded for free to a new electric vehicle (which drove very nicely despite the fact that the light went on for low tire pressure the next day). 2025 #27 read more

Do not get their PREPAID GAS OPTION. The lady told us it was $5.61/gal at the Seattle airport on 5/4/26. She said it's the cheapest around. What she failed to tell us, is that it DOES NOT include fees and taxes. All in our price per gallon was $7.75. Very shady and Corporate would not adjust. I do not care for dishonest businesses. My credit card removed the charges. read more

Do Not use this company! Price posted and paid then doubles with all kind of added on issues, called "deposit" and is assured it gets returned. It does NOT and customer service will not refund. Total rip off company! read more

READ YOUR CONTRACTS! Ashley at the front desk confirmed with me that I did not want the liability insurance and I signed the little screen also I told here i would be 60-90 min late on the return and she said that was a $10 fee. None of that happened. I was charged for the insurance (yes I did not read the printed form) and i was charged $60 even though I returned the car 73 minutes after the time. There was no one receiving the cars btw and the sign says to leave the key in the car so I did. They received the car into the system 1.5 hours later (not when i returned it). They asked me to prove that. I sent my boarding pass showing my flight time but nope. They took my $60 and the insurance I declinded. So end of the day, yea, they are cheaper but they are incompetent so make sure you read your contract CAREFULLY and I recommend taking a picture of the car when you turn it in so you have a time stamp. I called for four days to try to work something out with them but when I finally reached a manager, he just read back the contract to me. Thanks for the slap in the face. read more

A big "no." Made my reservation in February at Seattle Airport for April 3rd. Printed out my invoice for $188. Arrive and my billing is now $240. I was told airport taxes had increased 43%. What about my receipt? Nope. Then I was scared into the Toll-Booth Package for $50. I told her I was taking I 5 to my destination/4 days/returning on I 5. She knew there were NO toll booths that journey ~ I did not. Then I got an alarming speech about price of gas in the area/full tank/Fox best priced ...adds on another $60. Line behind me getting long. It's Friday evening and we all want out. I say "ok". My $181 expectation is now mid $300s. Upsell. Scare tactics. I found gas much cheaper than what she told me & brought back a full tank. read more

The rental car was $515 for one week. That is the most expensive rental car ever. $19.99 a day adds up to $515 with liability insurance. This will be the last time I ever rent a car from Fox read more

My husband booked a flight + car bundle through Expedia. He's a rushed person, so he picked the very basic/cheapest option. When we got there the line was short, but quickly became long because they talk and talk and talk. I was dreading the upsell, but our transaction ended up being very quick! Not sure if it was because we prepaid everything ahead of time or because they saw the uninterested look on our faces. Going down to grab the car was quick. The lady down there was friendly. The car we got was a small compact, but it had enough room for my family of 4 plus all our luggage. It got us everywhere safely. Even up and down a few mountains. For a total of 4 days of driving, we only spent $7 in gas! I guess hybrid is the way to go. Over all a fine experience.. read more

Booked through Expedia for the weekend Total was $75 on Expedia By the time I got my receipt from them after the car was returned it ended up being $277... after all these random fees and bullsh*t insurance that they do not tell you is optional They just ask you which plan you want to choose and then they charge you. $100 in insurance that was not needed/wouldn't have been added if known it was optional but they make you chose from a plan.. when I realized what I was being charged for (already paid) I was like damn man you just got me for $100 on is Irene I don't even need and he goes "come on now that's my job ha ha" your job is to try and trick people I it buying something they don't need/make it feel like it isn't optional? Sounds like bad business to me read more

Don't use this place. Thetr were three people behind the counter and no line. They had a radio blasting, all 3 were shouting over the radio the same time. The elder lady in the middle, spoke like she was in a hurry and too fast. Worked for her, but not for me. I couldn't understand most of anything she said.. especially the directions of where to go to pick up the car. I mentioned the loud radio several times, and was ignored. The other car rentals companies in the same building looked.vwry professional and didn't have the radio blasting. Very poor presentation and customer service. That lady should be let go. I was talking and she did a huge yawn. I could see down her throat. Rude and gross. I'm a supervisor for a MO service and this kind of customer service agent would have been let go. read more

Got in car in parking garage it was night not brightly lit was tired, it smells like weed. Get to hotel grab bags written on back window in purple it's says " Smells weed" glad I drove around SeaTac with that on the window. It was not clean. I wasn't happy with Fox rental. I'll spend the few extra bucks to get a clean car. read more

Renting a car from Fox rent a car near the Seattle airport. It's just a free bus ride away and many of the other car rental places are in the same building together. The time I was here was around 11:00 AM and they had three employees working the desk for the patrons to get their car rentals. Waited for a little while but still wasn't horrible. We got an SUV Hyundai and it was comfortable. The interior and everything seemed super clean and not dirty at all. Didn't have any issues with the car it drove nicely. Staff could be a tad bit happier but I get it they have to deal with so many people that it probably gets annoying. read more

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The worst car rental experience I ever had. It all felt like a scam. I booked a Jeep Grand Cherokee (or similar) through booking.com When I came to pick up the car (after a long wait in line), I was told by the representative that the car I booked is not AWD. Since I was heading to the mountains I needed to upgrade (additional $240 + taxes on top of the original $89 + taxes). While at the counter I heard multiple reps telling the same thing to few other customers. I opted for prepaid gas. I never received the rental agreement by email as told. After returning the car while on the shuttle to the terminal, I received the final bill for $653!!!! I was charged $9.49 a gallon instead of $3.19. I was charged more than $200 in fees. I tried calling but couldn't get hold of anyone. Finally I was able to reach customer service (not at the location) who told me I need to speak with the billing department on Monday. I posted the same review on Google. They replied to my review immediately asking me to contact them directly through their website for resolution, which I immediately did but no one got back to me. One big scam read more

These people are a ball of rats. They have hidden charges. Do not rent a car from them. They charge $27.99 per day for a bullshit waiver that they do not disclose to you. They tell you that you will receive everything back, and then insert you with an additional bill of $397.42. If you bought this pack in Expedia, I would highly recommend to never book with Fox. It's more trouble than it's worth. read more

I had a terrible experience here. I reserved a car to be picked up at 12:30 AM, as my flight was scheduled to land around midnight. My flight had a slight delay, and deboarding took longer than expected. I got to the Fox counter at 12:57 AM -- still before their listed 1:00 AM closing time -- but was immediately told to leave. As I approached, the woman behind the counter pointed at me and said, "Get out of here, we're closed." I explained that I had a reservation and had just gotten off a flight. Her response? "I don't care, we're closed and we're out of cars anyway. Go back to the hotel or wherever you came from." It was shockingly rude and completely unprofessional. I told her I had just flown in and wasn't about to just fly back home. That's when she told me to take it up with her manager down in the garage -- so I did. While he wasn't rude like she was, he also couldn't explain why my reserved car wasn't available. All he said was that it had been a "busy day." In the end, he gave me his company car -- a Camry -- even though I had reserved an SUV. No apology, no explanation, no price adjustment. But I do appreciate that he was at least professional and willing to work something out. Fox completely failed to honor my reservation, treated me with disrespect, and left me scrambling in the middle of the night after a long flight. I will never rent from them again and strongly recommend others stay far away. read more

I had a very good experience here!! Arrived at SeaTac airport and took the shuttle to the Rental Car Center, a very short ride. Picked up the car, no wait or line at the desk, everything was quick and efficient!! I got a very nice car, a silver Toyota Corolla, great on gas and felt pretty new!! Also, the price was great, which was why I chose Fox!! Definitely recommended!! read more

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"You Get What You Pay For". Spend $10 or $12 more per day anywhere else and you'll get: - Better and faster service. - A better car. - A more reliable service for pick-up at the airport, but especially for return to the airport after you drop-off your car. read more

Wish I had read others reviews first... Arrived at Sea-Tac to July 11th- after a long delayed flight. I was exhausted and the Fox rep was kind and friendly. When we started to discuss upcharges, I specifically declined as I have AAA and USAA insurance which covered a few of Fox's add-ons. Yet, when I got my bill, I was charged for these items. I called customer service and they said I initialed the screen for these items and there would be no refund. Why didn"t the rep say, "Do NOT initial here since you have AAA and USAA?" Those items cost another $100.00+ Fox told me to email the Sea-Tac branch which I did. This is there response. "I've looked into your rental charges and see that you were billed for roadside assistance and the Loss Damage Waiver, which fully covered you while you had the vehicle. We recognize that the small screen for signing can be tricky to read. To help prevent confusion, our agents also ask customers to initial the printed statement of charges. I've included a copy of that statement here. With both your signed rental agreement and the initialed statement of charges, you had clear opportunities to review and discuss any charges before finalizing your rental. Since these coverages were in effect and provided you with full protection, we must respectfully deny your refund request." YET- I could not have been clearer with the FOX rep I had other coverage for these charges and decline these add ons, and HE SAID NOTHING while he told me to sign (I assumed to decline!) Admittedly, I was tired and assumed he would charge appropriately, not sneak the charges in without me realizing. The actual car rental was $169, the final bill $475!!!!!!! I get some taxes and fees, but really???? TOTAL BAIT & SWITCH, TOOK ADVANTAGE. LAME!!!!! UPDATE 8.8.25: Just got a bill from FOX for $81.55 for tolls!!!!!! First, let me say the rep offered a $13 p/d toll fee to cover any tolls. He then said going across the bridge could cost 23$ each time (which my son told me was BS.) So, I said no thanks as I didnt expect to use toll roads in our weekend. But, we ended up using tolls roads for a grand total of $21.55 for the entire three days. FOX charged a $60.00 administrative fee!!!! AND, you guessed it: the rep never mentioned an admin fee. FOX car rental = SCAMMER. Renter beware. read more

They are hidden costs which border on fraud. There is no shuttle and a taxi ride was more than $39. Additionally, they charge $20 for the privilege of returning the car. That's called a "drop off fee ". Finally, the manager is rude and looks like he drinks too much. Do yourself a favor and rent from someone else. read more

SLOW... You get what you pay for. I thought this was a problem with their Las Vegas location, but it seems like a problem everywhere with Fox. I can't believe how slow they are. 45 minutes to get my car. Plus another 20 minutes to wait while they "brought the car over". Note that none of the other rental car companies had any lines, they were all clearing out customers quickly. Also, many people who rented cars after me were able to get their cars before me. To add insult to injury, the car was filthy on the outside when I got it, making the damage report that much tougher. I'm not sure what Fox's problem is, but they are terrible, and I will never use them again. Maybe this is their retribution against me for not upgrading my rental or paying for any of the extras. read more

Guy behind the counter when we were picking up the car was rude from start to finish and talked like he had marbles in his mouth. Seriously, we could only understand 50% of the words coming out of his mouth, and when we asked him to repeat himself, he was visibly annoyed and rude. I called the customer service number the following day to lodge a complaint and was told that someone would be contacting me soon, but it's been 2 days since I called them, and I have yet to hear from them. After reading other reviews about getting charged for things people didn't want, I'm very concerned about when I return the car/what I'm going to see on my receipt because Mr. Marblemouth may have mumbled something about charging me for something I didn't want. Great price compared to other places, but you get what you pay for. read more

Do not use! I received invoice in mail for 40.00 after the bill was paid saying that I received a speeding ticket. They said they were going to charge my credit card and I would be receiving a ticket in the mail from police. What? Beware! read more

Bad customer service do not rent from this car rental, they don't answer the phone and they are not helpful

Warning: Avoid using this car rental as they try to scam you from the start. When I checked out a car from this car rental company, they immediately tried to sell me all the possible upgrades. The rental agent kept insisting that I needed all the options like "toll option", "all-wheel-drive", and a long list of options. I remember repeating myself saying "I have my own insurance so I don't need additional insurance" several times. This rental agent's name was KUMAR. Coming from a long flight and very tired, and since I said "no to additional insurance" I expected that the printed summary of charges to correctly reflect my "no" answers as other car rental companies would do. So when Kumar quickly said "initial and sign here", I did just that. When I got to my destination and realized of the extra charge for "Loss damage waiver", I called immediately the next morning but I was told that only site that rented the car can authorize a reversal. I have since returned their car and have contacted their Billing but I haven't received a charge reversal. I WILL NEVER USE "FOX-RENT-A-CAR" EVER AGAIN. You have been warned. I noticed that a lot of the reviewers have experienced the same scam that I encountered. read more

BUYER BEWARE, avoid at all costs. Agent EXPLICITLY LIED to us - we said multiple times we HAVE our own insurance, and DON'T NEED the extra lost damage coverage. He said "Ok, then sign here to waive extra coverage." After our trip, we receive a charge for "purchasing" coverage called "Lost Damage Waiver"!!! If you can't tell from the many other reviews, there are tons of hidden fees, of all different kinds. You think it's cheaper, but after all the hidden fees, it costs just as much as the expensive competitors. Would NEVER rent again, and will be warning everyone I know that goes to Seattle. read more

I was shocked by the poor customer service both in picking up my car and later in reporting a safety issue with the car. The man who issued me the car left me waiting in the parking garage for an hour even when I went back to him 3 x to remind him I was waiting for him. Then he was gone when I went back. Another person helped me with questions I had with the car. Then when I needed to return the car to the airport the car's CarPlay disappeared and disconnected from my I Phone so I no longer had the map or garmen services to complete my drive to the airport. The so called "Manager" of billing stated I should have pulled over on the highway and called for help. Yet, they never provided me with a written document with their phone number on it and he then said I should have looked up the email, yet explain how I do that when I don't have access to wifi while on the highway. He refused to issue a credit to my credit card. I was shocked and will NEVER use this company again, EVER! Furthermore, the safety issues involved with not having the garmen were terrifying when driving in a place I'd never been before. read more

Everything. Don't bother. Pick up, drop off, extra fraudulent charges. Not worth it. Fighting to get back $150 for 3 day late charge that never happened. Fox (which I'd never heard of) represented as an affiliate of Hertz. Not true. In short - go elsewhere! Anywhere else! read more

If I could give this company 0 stars, I absolutely would. Our experience with Fox Rentals was nothing short of infuriating and downright deceptive. When we arrived to pick up our rental, the gentleman at the counter seemed polite at first--but quickly became intentionally vague about what we were signing and what the additional charges actually were. I've rented cars many times and I'm fully aware of the upsells and extra fees they try to slip in, which is exactly why I denied every single add-on when I booked through Expedia. In person, I repeated multiple times that we did NOT want any additional charges. Despite that, the employee brushed it off, claimed we were just signing for "liability," and never once mentioned that we were actually agreeing to roadside assistance and their overpriced insurance--charges that added up to nearly $350. He rushed us, told us to "just scroll and sign," and made no effort whatsoever to explain what we were agreeing to. When I contacted customer service, they told me a claim would be filed and I'd receive an email within 24-72 hours. Weeks went by and nothing. I had to chase them down, only to get the same dismissive runaround. This company is dishonest, misleading, and clearly relies on tricking customers into paying for things they explicitly declined. I will NEVER use Fox Rentals again and will absolutely be warning everyone I can to avoid them. Do yourself a favor--save your money, your time, and your sanity, and go with literally any other rental company. read more

I will admit a bit of luck. That we did not have a line but I have rented here about 6 times and have had good service . Jerry was friendly and got the job done we went down stairs to level 1 we did have a slight problem because the listed car a Nissan Rouge was not available and we were given a VW Atlas while still all wheel drive this vehicle is like driving a large tank. I personally prefer a vehicle that is similar in size to my Outback. Also the vehicle I had requested a Santa Fee gets about 9 mile to the gallon more. But overall process. read more