We have rented cars here several times, and this time was the easiest yet. We hopped off the dedicated bus outside the rental car businesses, straight down the elevator to the second floor, where our car was waiting in the parking spot Avis provided on the fastbreak text. To exit all we needed was my husband to show his driver's license and we were off to subway across the street, and then onto the packed freeway. read more

The shuttle bus works pretty well between the airport and the rental car facility. Seems to run at regular intervals and stays on time. On my most recent trip from the airport to the rental car facility the shuttle bus driver gave some helpful tips about how to exit the facility in our cars and get onto the freeway. read more

I rented a car from Avis, which was anything but awesome. More on that under my Avis review. However my experience at the SeaTac rental facility was pretty good. I didn't have to wait long for a ride there or a ride back to the terminal after returning the car. It is laid out well so there wasn't a lot of searching for the rental counter I was looking for. There were also plenty of employees in the rental garage itself to help me find exactly where to go in the expansive space. read more

Flew from SFO to Seattle in 90 minutes. The wait for the shuttle to the rental car facility at SEA took 90 minutes as well. Please, get more shuttles up and running to keep up with demand. I will get a taxi next time. read more

An Update Appreciative Of Recent Infrastructure Changes At SEATAC SITREP Car terminal agencies seem to have worked out bottle necks and territory issues (between the agencies themselves) that set up preposterous workarounds from a few years back. Now that's done, need to work on the prioritization of the shuttles to the airport terminal curb. THE ISSUE To be fair, this isn't an issue just with SeaTac - it also is an issue with my home airport of SMF (Sacramento). If you go back in your mind to the drop off scenario at many airports, those that have a shuttle service from their consolidated car terminal back to the airport will recall that the shuttle is forced to drop-off / pick-up airline passengers from the OUTSIDE set of vehicle lanes, whereas the INSIDE vehicle lanes (closest to the doors of the terminal) are where single cars, LYFTS, UBERS, etc. are allowed to drop passengers. In the interests of promoting a more fair prioritization of passengers coming on buses from the car terminal, should be dropped off in FRONT of the terminal - NOT way out past the terminal in some construction zone area, lugging their luggage a quarter of a mile to get to the terminal. THE LOWDOWN We've used your rental-car partners, so YOU SHOULD cut us a break and prioritize our arrival and departures to and from the terminals by putting us and the shuttles in the curb lane nearest to the terminal doors. read more

Organized and filled with friendly staff. Shuttles run frequently. Signage is well provided and it's easy to find your rental place. Smooth pick up and return. read more

Ohhh... what a mess! This place was a trip. It's far away from the airport and you're at the mercy of shuttle buses so make sure to leave a lot of time on the return to the airport for your departure. I was here Easter weekend and the waiting wasn't terrible, but I can absolutely believe the other reviews where it was just a disaster. Relying on buses to transport people to airports from rental cars is a bad system; there should be trains. Despite the potential for issues, I didn't have any specific ones. It just isn't a good rental car facility when compared to the dozens of others I've used. It is "fine", hence the 3 stars. Nothing to do with the facility itself, but I was able to get a $50/day car when reserving just a few days ahead of time. Well in advance it would have been almost $200/day. Just keep that in mind when you are planning. read more

Terrible planning. No busses to get to facility. Who is running this place. Line is a 1/4 mile long. Still no busses.

Lady driver saw me walking towards her and the bus is not even full but she began closing the door and I asked her loudly if I can still get in knowing that in September the temp is cold and she looked at me as if I'm bothering her with her job but it's their job to wait for passengers Wowie unbelievable attitude read more

SeaTac Rental Car Facility - Early morning driver - Car Rental Near Me - SeaTac, Washington

This is a nice centralized location to pick up and return your rental car. I've rented cars a bunch of times and it has been pretty easy coming through here each time. From the airport you can catch a free shuttle ride over here from either the north or south end of the airport down at the lower level. Your mileage and experience will vary depending on the rental car company that you choose. When picking up your car be sure to match the license plate to what's on your rental car agreement to avoid any headaches. When returning your vehicle, be sure to pay close attention to the posted signs which will direct you to the drop off location for your particular rental car company. Make sure to watch for cars coming around corners. There are some tight turns. read more

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You don't really have a choice! Stand in line outside, get your luggage in the bus, if you are lucky to sit down great! Hold on well and after a swinging ride you arrive to get your luggage off the bus and stand in line to get your car. I've done this about 7 trips. Once you get to the car it's smooth. Dropping off is smooth and fast. The thing I don't like is waiting for the bus, getting on the bus , and hanging in for ride to the airport. We have no choice !!! read more

The ride over from/to SeaTac can be great or a sardine can experience. But the drivers want to get loaded and moving quickly, so they'll help you with your luggage and help the eternally confused figure out how to get out of the way and in a seat. The facility itself seems well maintained. It's been 6 years since I was last here and while it isn't as new as it was, it isn't run down. It's a bit of a maze the first time in or out, but jumping on the 5 to head to Tacoma is a maze the first time as well. It is what it is, they aren't going to level Seattle to overlay a giant grid pattern for you. It is what it is and don't blame them for the geography. For a place that has somewhat captive customers, it's nice. You only need to have gone through LAX sometime between 1976 and 2035 to understand how bad things can be when the people in charge give zero sh... Anyway, it's not perfect but it's pretty good. read more

These guys today went above and beyond!!! I left my tiny black purse in my rental this morning at 4am - apparently I can't think straight at that hour! When I arrived back 45 min later, They rushed and all helped me find my purse - a guy came running across the lot dangling it in front of him to make sure I didn't miss my flight! I am soooo grateful!!! read more

I've been here a 1/2 dozen times to rent a vehicle. Being a preferred member helps a lot. It's easy access to get in and out. This last time we went to get our vehicle and someone was pulling away with it but it wasn't the correct vehicle. They corrected this quickly. But what is nice it's such a pleasure to use this service. read more

SeaTac Rental Car Facility - Is waiting for the shuttle to the airport - Car Rental Near Me - SeaTac, Washington

Wow!! What an awesome experience! My full size vehicle ended up being my favorite, a BMW with a sun roof!! Whoohoo!! Yay!! I definitely had fun driving the car! The check-in was quick and easy!! The drop off was fast and easy!! The customer service was excellent, giving me first class service every step of the way!! I'm so glad my rental was not with another company, especially with one of the companies that had a long, slow line people waiting! I feel sorry for them. What a waste of time for those other people. The smart lady in front of me canceled her rental car with one of the other rental companies and came over to Sixt company and was driving away in her rental car really quick!! I booked my car rental through Hotwire. The price was really good. Getting to and from the airport was fast and easy! I have to say I was incredibly impressed with my entire experience. Thank you!! I will be back!! Sixt is now officially my favorite car rental company!! I'm finally posting this review. I highly recommend renting from Sixt! I'm getting ready to rent from there again next week. read more

SeaTac Rental Car Facility - Car Rental Near Me - SeaTac, Washington

I never leave reviews but I'm embarrassed that this has happened twice in my home town. I didn't rent from Enterprise but somehow an almost $300 charge was put on my card on top of my Thrifty car rental and no one would take it off. I asked Thrifty and Enterprise. I only discovered once I got home and got online. Second time, I never choose extra insurance and had already indicated this when I booked the car online. I was asked at the counter again if I wanted additional insurance, I clearly said no and she put it on anyway, slipped tired little me the papers to initial, hoping I wouldn't notice. Once I discovered it, the manager wouldn't remove it. On top of that, they found a laptop in the car, while I was in the TSA line, claimed it was mine and charged me to send it and it wasn't even mine. I will going to whatever lengths to find a place in town and avoid that place. Seattle rocks and can do much better. read more

Zero stars. There are no available cars at SEATAC on Saturday, September 9. We, and tens of others, signed rental contracts for rental cars and there are NO RENTAL CARS AVAILABLE. It's stupid. They should not be able to sign contracts for cars with no cars available. read more

SeaTac Rental Car Facility - People waiting for non-existent cars to rent. - Car Rental Near Me - SeaTac, Washington

Take the bus to get to rental facility. From Southwest terminal it is quite a good walk to get to shuttle so take this into account. Short 5 min drive to all rental cars via the shuttle. Once there and you ck in, go left to escalators and elevators. You have to take the proper escalator otherwise it skips a floor. 2nd escalator is for hertz level or take elevator. Returning car - Google maps for Seatac car rental return takes you there. Pay attention to your car rental company signs. If you miss it, it is hard to circle back to the right spot. Take small lane for car returns, for Hertz go left and not sure where I missed it but turned in too early. Have to figure it out next time. The staff were nice trying to help. Afterward leave keys in car, get receipt from booth with mileage and gas tank level (full). Have to figure out how to automatically get receipt emailed to me. Go back up to take same bus back to terminals. North stop for Southwest. They have south or north terminal bus. Clearly marked on overhead electronic banner but just make sure you catch the right bus back. Get dropped off at same spot you caught the bus. The walk to the gates is a bit far for southwest. Usually in the B gates. read more

Line to board shuttle was long but moved fast. Alamo customers had easy time of it in the facility but one company had a line stretching from one end of the lobby to the other. Returning car was easy. Shuttle back to airport was fast. read more

Totally unprepared for holiday traffic. Shuttle bus line was hundreds of people long- well over an hour long wait. Never seen such a bad airport operation. read more

I mean, it's here or take an Uber to another rental place further away. You be the judge.

The only complaint I have is with the long line at the airport to catch the bus to the rental car facility. It seems there was only 2 buses last time so we had to wait for 4 loads before getting to the facility. Hundreds were waiting in line. It was annoying, Once we got to the facility, everything went fast. We've rented from Avis, Thrifty and this last time, Budget. No problems either picking up or dropping off the cars. Customer service is great and the facility itself, including restrooms, is spacious and clean. It's just getting to the facility that's the problem. They seem to be short of shuttle buses. read more

The facility itself is fine and the buses are easy to catch to the terminals with the only issue I have at all here is the fact it is so far away from the airport itself. They used to have buses for the North and South Terminals but this time it is all one bus serving all. That would be great except the bus now has so many people that there isn't room for bags and you have a lot of people standing versus being able to sit. With a handicap person this is very inconvenient. You need to definitely give yourself extra time to the airport for check in because it takes a while to get there. read more

75 People in line and it is 12:40 am. They are trying to send us away! Are we supposed to start walking? This is ridiculous. My husband is scheduling Uber. I hope that works or we're waking up my daughter who has a show tomorrow!!!!! read more

I picked up my car on 3/17/22 from SeaTac, upon opening the door the smell of weed blew me away, I went to the booth to ask for a new car and was told there were no more cars available; here on business and needing to be at a meeting in 2 hours I took the car. The photos show the interior of the car, sticky, clear and white gunk all over and dust, food crumbs in the cup holder and center console. I called SeaTac hertz and they said because I rented through Priceline I was stuck and they won't refund me. So since I went through Priceline I get a filthy ass car? A car not cleaned to the standards of a homeless person much less what it should be when we are in a Covid pandemic. They absolutely did not even wipe this car down with plain water much less "clean and sanitize" for Covid. Absolutely nuts, rude, unacceptable, unprofessional and unsanitary. I will never rent from another Hertz location. Apparently customer service is a literal joke to them. read more

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Coming to Seattle for the first time in a loooong time it's funny how this rental car facility is still the same from what I remembered. As many others have mentioned, make sure you get on the right bus to the rental car facility as well as get onto the right bus from the rental facility to the right terminal otherwise you're going to have one hell of a fun time riding busses. So it is a bus ride away, you'll need to budget time to get to and from the terminals if you're tight on time or need to get to the airport. Everything seemed to be appropriately labeled. I still HATE those spiked bumps...I'm always scared we'll go backwards on one and the tires ruined. Why even do this these days?! Regardless, it's easy to get to, nothing fancy...also make sure you get on the right escalator to the right floor to get to you car. read more

Easy to get in and out and the National team members are very profesional. The bus ride to and from the airport is very nice.

Waited over 25-30min for a bus from the airport to the RCF That's non-sense - should be 5-10 min between buses read more

This has got to be one of the worse cities to rent a car from the airport. Top five easy. From finding the rental bus shuttle (poor signage), then they cart you to a nice facility which is just freaking difficult to find AND drop off the vehicle --- o yea, the bus ride back to the terminal -- then trying to figure which level they dropped you off so you can check in.... Yes - that was one nightmarish sentence. Whoever designed this - I hope that you will be stuck in a permanent loop of this experience in the afterlife. I don't want to overstate the obvious, but other cities make dedicated paths for their rental shuttles to follow (also cuts down on the traffic). They also have signage'. read more

All of the other reviews are spot on. This place is so poorly thought out and run. Busses will not leave until people are spilling out. Plan on 90 minutes from rental car drop off to gate at Seatac. That means you need to be at airport 2 hours ahead of time. Hertz offers a valet service to the terminal for $30. That's what I am doing from now on. read more

SeaTac Rental Car Facility - Hertz valet in your email. - Car Rental Near Me - SeaTac, Washington

Arrived 10:30pm Thursday evening and didn't get to rental car until 11:30pm. Long line at pickup for about 40min. Lots of construction and the rental car buses have to wait with cars to get into terminal. Departing was much better ... rental car bus driver was more aggressive to merge into traffic. read more

Nice organized car rental. Hertz rental took longer because of only one employee. Traffic is bad, when you are trying get out of the parking lot read more

A lot of clear signs. Very well organized. In and out pretty quickly. The only thing is it's a very long walk from Southwest Airlines to the shuttle pickup. Just keep walking. It's on the opposite side of the terminal. read more